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The Melting Pot- Gatlinburg

4.3
4.3
1353 Reviews
$31 to $50
Fondue
The Melting Pot sits on the second level of TGI Friday's and overlooks the Parkway in Downtown Gatlinburg. Watch the passersby and take in the Gatlinburg skyline, or choose one of our more romantic and intimate tables. Whether you're craving a duet of cheese and chocolate fondue or want to experience all four courses, we've got you covered.

If you're looking to try something new during your next visit to the Smokies, we encourage you to visit The Melting Pot. We are the premier restaurant in Gatlinburg for celebrating a special occasion. Whether you're celebrating a birthday, wedding, anniversary, a long overdue date night or simply just spending an evening in Gatlinburg, let us make your special occasion even more sweet.

***Party sizes larger than 7 please call the restaurant directly

Make a reservation

2 people

7:00 PM


Booked 52 times today
Experiences are available.

Additional information

  • Dining style

    Casual Elegant

  • Cuisines

    Fondue, French, Swiss

  • Hours of operation

    Dinner Mon–Thu 4:00 pm–9:00 pm Fri 4:00 pm–10:00 pm Sat 1:00 pm–10:00 pm Sun 1:00 pm–9:00 pm

  • Phone number

    (865) 430-4430

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

  • Private party contact

    Kris Osborne: (865) 430-4430

  • Neighborhood

    Gatlinburg

  • Cross street

    Bon Air Ln.

  • Parking details

    The Melting Pot Gatlinburg is within walking distance to almost all Gatlinburg hotels and attractions. We are located next to Bearskin Parking Garage.

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Non-Smoking, Private Room, View, Wheelchair Access, Wine

Experiences

  • Guaranteed Private Dining

    $10.00 per person

    Multiple dates available
    Enjoy a romantic, rose petaled table in one of our secluded private dining areas. Subject to availability.
  • The Ultimate Package

    $99.50 per person

    Multiple dates available
    The Ultimate Package Includes a Four-Course Meal for Two Guests Plus all of the following: Your Choice of Wine or Champagne Bottle From List, 1/2 Dozen Red Roses, Rose Petals On Your Table. Package cost is $189, does not include tax or gratuity. Not valid with any other offers or discounts.

Popular dishes

What 1,353 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.3Food
  • 4.4Service
  • 4.5Ambience
  • 4Value

NoiseModerate

Loved For

  • East Tennessee

    Romantic

  • East Tennessee

    Special Occasion

  • East Tennessee

    Most Booked

  • Gatlinburg / Pigeon Forge

    Most Booked

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  1. OT

    OpenTable Diner

    Las Vegas

    3 reviews

    vip
    5.0

    3 reviews

    Dined 6 days ago

    overall5food5service5ambience5
    Too expensive
  2. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on September 20, 2022

    overall5food5service5ambience5
    It was fantastic
  3. OT

    OpenTable Diner

    Chicago

    1 review

    5.0

    1 review

    Dined on September 12, 2022

    overall5food5service5ambience5
    It was my birthday dinner we’re from Illinois, it was amazing the food, our waitress, they even out a plate with happy birthday written in chocolate! It made my night so much more special ☺️
  4. OT

    OpenTable Diner

    Nashville

    1 review

    5.0

    1 review

    Dined on September 8, 2022

    overall5food5service5ambience5
    I was my parents first time we all enjoyed it very much
  5. CB

    CBass

    1 review

    4.0

    1 review

    Dined on September 4, 2022

    overall4food4service5ambience4
    Fun experience but definitely not worth the price.
  6. OT

    OpenTable Diner

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on September 3, 2022

    overall5food5service5ambience3
    Went there for our 1 year anniversary and thought the food was delicious especially the cheese and dessert fondues. We paid extra for the private dining area with rose petals which was nice and quiet, but our view was pretty much the parking structure outside. If we went again, I probably wouldn’t choose to sit there again. Also they ask online if there’s a special occasion or celebration so I put that it was for our 1st anniversary thinking they’d do something small to celebrate, but there was nothing. Just a small gesture of writing “Happy Anniversary” in chocolate on the dessert plate or something would have been nice like many other restaurants do since they ask. Especially for the amount of money we paid for dinner. Just my opinion and suggestion, not something that would prevent us from going. But overall it was very good and a fun experience with the fondue :)
  7. B

    Brittany

    1 review

    5.0

    1 review

    Dined on September 2, 2022

    overall5food5service5ambience5
    Fantastic service and food was great!!! Server went above and beyond!
  8. KK

    KeithK

    Birmingham

    21 reviews

    vip
    5.0

    21 reviews

    Dined on August 28, 2022

    overall5food5service5ambience5
    A wonderful experience, food and service was great.
  9. MK

    MarkK

    1 review

    4.0

    1 review

    Dined on August 23, 2022

    overall4food4service2ambience4
    Service from wait staff was almost non-existent. Drinks not refilled, long waits while fondu broth evaporated by boiling for 20 mins. Other tables not cleared. Wait staff blamed lack of buss staff. Staff at entrance discussing the fact that they are "clocked out" sipping sodas and leaving. Private booth had rips in the vinyl was lumpy and was very uncomfortable for a 180 pound male. Was not enough cheese fondue for the bread, main course fondue was boiled down and very strong by the time that the food arrived, dessert fondue was good. Remember that fondue is more about the experience than stuffing the belly. The wait staff play a big role in that and the time we were there, they failed. Will still recommend in the hopes that the management sorts things out if we ever come again.
  10. r

    ronb

    E. Tennessee

    13 reviews

    4.0

    13 reviews

    Dined on August 17, 2022

    overall4food5service5ambience4
    36 wedding anniversary
  11. SJ

    StephanieJ

    Western KY

    1 review

    4.0

    1 review

    Dined on August 16, 2022

    overall4food4service4ambience5
    We got a private table which was super nice & romantic, we were surprised that it took 2 hrs to complete our 4 course meal (lots of waiting between courses) some of the dipper items were strange for cheese (example:apples) and we didn’t realize we had to cook our own meat and they didn’t serve steak sauce or sauce for seafood. The dessert was the absolute best part. Next time I would prob come for dessert & drinks only. The white peach cosmo was amazing. All together it was a great visit. And one of the highlights of our trip to Gatlinburg.
  12. L

    Lisa

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on August 13, 2022

    overall5food5service5ambience5
    My husband and I went there for our anniversary and it was amazing, the service was great, the table was set up very nicely, our server Jerri was amazing and helpful with recommendations and very knowledgeable on everything.
  13. HP

    HeatherP

    Orlando

    54 reviews

    vip
    5.0

    54 reviews

    Dined on August 13, 2022

    overall5food4service5ambience4
    Nice evening. Food was good and service was great.cheese and choc fondue were amazing. Cooking on cast iron ok. Need a flat service instead of beveled. Meat would of seared better. Overall, good.
  14. OT

    OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on August 11, 2022

    overall5food5service5ambience5
    Food was amazing! Our waiter was amazing!
  15. TP

    TravisP

    E. Tennessee

    1 review

    4.0

    1 review

    Dined on August 9, 2022

    overall4food5service5ambience5
    Came here for my 14th wedding anniversary with my wife and it was amazing and we had a great time. Beautiful roses and rose petals on table. Quiet corner table away from everyone. And the food was absolutely delicious.
  16. BE

    BrentE

    Atlanta

    2 reviews

    3.0

    2 reviews

    Dined on August 7, 2022

    overall3food2service4ambience4
    This restaurant was out of Mushrooms and Filet Mignon. These are two items I look forward to when dining at the Melting Pot. We arrived at 4:30 pm. In my humble opinion, these items should have been available. The server was kind and apologetic, but still it was early. I have been going to the Melting Pot for over 30 years. I have never seen one not have items available that are on the menu. I am also used to seeing the cheese prepared at the table. It was brought out prepared, and was less quantity than I have ever seen. I hope this is not the standard for this restaurant.
  17. WW

    WineWeasel

    Philadelphia

    22 reviews

    vip
    1.0

    22 reviews

    Dined on July 28, 2022

    overall1food3service1ambience4
    The evening was awful. Started with waiting at the bar watching the bartender do everything else other than making us a drink for 10 minutes (and bar was not even close to busy). Our waitress was very nice but way under experienced and so young I was asked to open my own bottle of wine since she was not old enough… for real! They did not have our choice of wine or even sparkling water. The steak was ok but unblanched vegetables and a tempura batter that was thin soup and did not stick (and told there was no one in kitchen to fix it) made it a very poor experience. This place is so understaffed and ill prepared to provide an experience you should expect for the price. Do not recommend going there!
  18. OT

    OpenTable Diner

    Orange County

    1 review

    1.0

    1 review

    Dined on July 24, 2022

    overall1food3service1ambience3
    We ordered 2 martinis, filet mignon, shrimp, & teriyaki steak which didn’t arrive after 1 hour and 15 minutes so we cancelled the order and left hungry.
  19. t

    tinah

    Charlotte

    5 reviews

    vip
    1.0

    5 reviews

    Dined on July 19, 2022

    overall1food1service3ambience3
    We love going to the Melting Pot in Charlotte and expected the same level of food quality, etc. We were very disappointed. The shrimp were FROZEN and cilantro was sprinkled on top of everything. I explained that I was allergic to cilantro to my server who couldn't have cared less. I left the restaurant with my throat swelling closed and had to rush to the CVS to get Benadryl.
  20. OT

    OpenTable Diner

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on July 18, 2022

    overall5food5service5ambience5
    We chose the private dining option to celebrate our anniversary. Rather quite, extremely pleasent staff who educated us for our first experience.
  21. OT

    OpenTable Diner

    Pittsburgh

    1 review

    5.0

    1 review

    Dined on July 15, 2022

    overall5food5service5ambience5
    Awesome. Our waitress Sabina was fabulous! The food was superb!
  22. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on July 12, 2022

    overall1food1service3ambience4
    Took waiter 10 minutes to come to our table. The restaurant was out of gluten free bread and macarons. So being gluten intolerant I could barely eat anything that we ordered.
  23. OT

    OpenTable Diner

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on July 7, 2022

    overall5food5service5ambience5
    My fiance and I decided to do the ultimate package to celebrate our recent engagement and it was amazing the food was fantastic the server was so nice and the table they set up was beautiful!
  24. L

    Landon

    1 review

    3.0

    1 review

    Dined on July 6, 2022

    overall3food2service5ambience4
    The quietness was very nice , and the server was amazing ! The appetizers and entree were very disappointing for the price of the items . Now , the chocolate was amazing ! I recommend the flaming turtle and an extra plate of sweets!
  25. OT

    OpenTable Diner

    Richmond

    1 review

    1.0

    1 review

    Dined on July 3, 2022

    overall1food1service1ambience1
    I recieved a call to confirm my reservation and I added us a special package when confirming, my boyfriend and i were celebrating his birthday. They greeted us and wished him happy birthday but to my surprise- the table had no roses/petals. I was very dissatisfied. Our server was very slow, we waited at least 20-30 minutes in between courses while others around us recieved quick service. Our cheese course tasted old and had too much beer in- our vegetables were small and the tasted dry. Our salads were very good, probably the best part. We waited for our entree for 35 minutes. Our server never returned back after we finished dessert, we had to ask a hostess to bring us our bill. I probably won’t ever come back, not a great place to celebrate any special occasion even when you request it directly.
  26. H

    Hermanv

    1 review

    4.0

    1 review

    Dined on June 28, 2022

    overall4food5service3ambience3
    Nice cheese fondue, a few more items (now mainly bread) to put in the cheese fondue would be nice.
  27. JT

    JacquelineT

    1 review

    4.0

    1 review

    Dined on June 27, 2022

    overall4food4service4ambience4
    I didn't know that you cook your entree but it was a nice experience.
  28. F

    Foodlover123

    West Palm Beach

    20 reviews

    vip
    4.0

    20 reviews

    Dined on June 26, 2022

    overall4food4service4ambience4
    They don’t make the cheese fondue table side at this location that was always my families favorite part.
  29. CM

    ClaudiaM

    Cincinnati

    2 reviews

    5.0

    2 reviews

    Dined on June 24, 2022

    overall5food5service5ambience5
    Fantastic meal! Love the new grilling option for the steak. Don’t miss out of trying it. The service was great as well. One of the best places to eat in Gatlinburg in my opinion.
  30. OT

    OpenTable Diner

    New England

    7 reviews

    4.0

    7 reviews

    Dined on June 22, 2022

    overall4food5service4ambience5
    Went with three people and had no trouble building our ala carte menu. The dipping sauces provided with the entrees were delicious and the chocolate course was fantastic. Loved the dippers that were provided! Overall great experience.
  31. CM

    ClaudiaM

    Cincinnati

    3 reviews

    5.0

    3 reviews

    Dined on June 21, 2022

    overall5food5service5ambience5
    Fantastic! The new grilling experience was a nice change as well!
  32. R

    Regina

    E. Tennessee

    3 reviews

    5.0

    3 reviews

    Dined on June 19, 2022

    overall5food5service5ambience5
    Food is amazing, service is always impeccable. It's perfect for special occasions or if you want a quite date night.
  33. TL

    TylerL

    1 review

    1.0

    1 review

    Dined on June 19, 2022

    overall1food1service1ambience1
    They cut the menu options in half and overpriced everything separately. You can only choose one cheese, oil and chocolate even though it’s two different people. They no longer have the grapes, tomato or cheesecake unless purchased separately. Everything now has an up charge, it’s ridiculous. We have been going there for our anniversary the pst four years and this year was terrible. We will no longer be having dinner there.
  34. AM

    AlexM

    1 review

    5.0

    1 review

    Dined on June 14, 2022

    overall5food5service5ambience5
    Was an amazing experience.it is on the pricey side but the experience was worth it.
  35. OT

    OpenTable Diner

    San Francisco

    4 reviews

    3.0

    4 reviews

    Dined on June 14, 2022

    overall3food3service3ambience2
    Private room more like phone booth, NOT worth ANYTHING. Opt for the dining room, food was ok, nothing memorable we had the big big night out, 2 oz lobster tail 3 bites, 6 medium to small shrmp, 6 tiny morsals of salmon, filet mignon was great maybe 1 oz, chicken dishes mediocre. Service was ok slow even with the private room and mostly empty restaraunt. Bananas Foster was really tasty worth the wait. Would I go back maybe, but no private room and would probably order al la carte.
  36. CW

    CasiW

    Charleston

    10 reviews

    2.0

    10 reviews

    Dined on June 11, 2022

    overall2food1service3ambience3
    Very disappointed, our first time...the experience was tedious and the food was not so good...
  37. DJ

    DanielleJ

    1 review

    4.0

    1 review

    Dined on June 11, 2022

    overall4food5service4ambience4
    We ate dinner at the Melting Pot for our anniversary. We got the 4 course dinner for 2 and it was delicious. It was quite a fun experience too! Definitely recommending to others.
  38. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 8, 2022

    overall5food5service5ambience5
    It was my birthday and our waitress was absolutely perfect and made my day so special! food was amazing !
  39. KJ

    KeshaJ

    1 review

    4.0

    1 review

    Dined on June 5, 2022

    overall4food4service5ambience4
    The service was great. The restaurant was not loud. Our waiter was very knowledgeable and the food was good. It was a great experience.
  40. D

    Diningfortwo

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service5ambience5
    Our waitress was great! We reserved private dining and it was a great experience for our anniversary trip!

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
  • Screening

    • Sick staff prohibited in the workplace

FAQs

The Melting Pot- Gatlinburg is rated 4.3 stars by 1353 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 52 times today
Experiences are available.
Google Map for The Melting Pot- Gatlinburg

959 Parkway, Suite 2, Gatlinburg, TN 37738

Additional information

  • Cross street

    Bon Air Ln.

  • Neighborhood

    Gatlinburg

  • Hours of operation

    Dinner Mon–Thu 4:00 pm–9:00 pm Fri 4:00 pm–10:00 pm Sat 1:00 pm–10:00 pm Sun 1:00 pm–9:00 pm

  • Cuisines

    Fondue, French, Swiss

  • Dining style

    Casual Elegant

  • Dress code

    Casual Dress

  • Parking details

    The Melting Pot Gatlinburg is within walking distance to almost all Gatlinburg hotels and attractions. We are located next to Bearskin Parking Garage.

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Non-Smoking, Private Room, View, Wheelchair Access, Wine

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