The Melting Pot- Gatlinburg

4.3
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904 Reviews
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$31 to $50
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Fondue
The Melting Pot sits on the second level of TGI Friday's and overlooks the Parkway in Downtown Gatlinburg. Watch the passersby and take in the Gatlinburg skyline, or choose one of our more romantic and intimate tables. Either way, we invite you to customize your fondue experience any way you like. Our menu allows you to order 1, 2, 3 or more courses. Whether you're craving a duet of cheese and chocolate fondue or want to experience all four courses, we've got you covered.

If you're looking to try something new during your next visit to the Smokies, we encourage you to visit The Melting Pot. We are the premier restaurant in Gatlinburg for celebrating a special occasion. Whether you're celebrating a birthday, wedding, anniversary, a long overdue date night or simply just spending an evening in Gatlinburg, let us make your special occasion even more sweet.

***Party sizes larger than 6 please call the restaurant directly
What 904 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.2
service
4.4
ambience
3.9
value
Noise · Quiet
88% of people would recommend it to a friend
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OT
Nashville
1 review
Dined 4 days ago
Overall 1food 1service 2ambience 2

Terrible...high pitched noise from the cook top that was maddening. Sashimi grade tuna was covered in garlic. Oil and vinegar was served in a broken bottle and old and made salad uneditable. Fire alarms went off ...

SR
1 review
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

Wonderful experience, amazing service. Our waitress was great.

HR
1 review
Dined on September 1, 2019
Overall 5food 5service 5ambience 5

After reading some recent reviews I was skeptical about this location but we are so glad we went. The food was amazing and our waiter Ryan was spectacular! It was my wife and I’s first anniversary and we were given a special dessert plate and a booth just as I had requested on the reservation. One of the best dining experiences I have ever had! Will definitely be going back!

KG
1 review
Dined on September 1, 2019
Overall 5food 5service 5ambience 5

Great food, service, and setting! Recommend as a great place to go for a romantic date!

AM
Chicago
2 reviews
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

It was our 28th wedding anniversary and we had an outstanding waiter. The food was amazing. We were given a special anniversary suprise. They had Happy Anniversary written in chocolate on a plate. It meant a lot that the waiter was listening. Melting Pot is one of our favorite restaurants!

T
New York Area
1 review
Dined on August 30, 2019
Overall 2food 2service 3ambience 2

We noted that it was the kids birthday but that wasn’t acknowledged. This waiter was nice to the children- so that was great. But he came too late for more veggies, he didn’t really remember our order and he cleared the table while I was STILL EATING. Who does that?

The dessert was just ok, the bananas slimy and the strawberries very old looking.

I would have expected more.

LP
E. Tennessee
1 review
Dined on August 27, 2019
Overall 4food 4service 4ambience 5

Interesting concept. Fun to do once. Food was good, but not for that price.

OT
Washington DC
1 review
Dined on August 25, 2019
Overall 5food 5service 5ambience 5

Amazing experience

OT
E. Tennessee
4 reviews
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

Excellent place to celebrate with friends.

EC
1 review
Dined on August 23, 2019
Overall 1food 2service 1ambience 2

The food was poor and service was terrible. I dislike that your server makes your cheese fondue, as our server did not make it very well. Cooking every tiny piece of your raw food was not enjoyable, either. Overall taste was fine, but it took an hour and a half to eat half of the meat. By that time, we were ready to leave. The only good thing was the chocolate fondue, which is the one thing I would come back for. If you're considering going, I would suggest just going for dessert.

OT
Pittsburgh
3 reviews
Dined on August 22, 2019
Overall 5food 5service 5ambience 5

Excellent food and service.

TG
Western NC
3 reviews
Dined on August 15, 2019
Overall 2food 3service 2ambience 2

Went to this location to celebrate my daughters birthday with her friends. Our server was pleasant and good, but there was a tall, shoulder length blond haired woman dressed in black (management maybe) that made our evening just miserable. It all started when I asked for clean fondue forks and was given the same dirty fondue forks back just wiped off (by the above woman who was also cleaning dirty dishes with same hands that she "wiped" off my fondue forks) I stated this was unacceptable and was ignored. Our forks were cleared off our table for a total of three times and three times I had to ask for more. The woman tells us "we should have kept our forks". She stared at us and rolled her eyes at the girls if they laughed. The girls were not too loud, just having fun. In fact we were the only ones in that dining area except a family with a toddler child. The girls told me they wished they had not ate there as they were uncomfortable the entire time. The food quality was good, but for a $200 meal for 4 people you shouldn't have to work so hard to just have utensils and not be made uncomfortable. I found this location is stuffy and rude, not the usual warm and friendly. With several goods restaurants nearby, don't waste your time here. I have always felt welcomed and taken care of at the Knoxville location, that is where I will go in the future

KM
1 review
Dined on August 15, 2019
Overall 1food 3service 2ambience 3

After reading other reviews, I realize the issues we had are common concerns which is sad because this is a nice restaurant. We were supposed to have a romantic dinner to celebrate, on my wife's birthday. Sadly, she was nearly in tears and we were JUST about to walk out after a 30 minute wait for ANYONE to acknowledge that we were there, after being seated. Once our existence was observed, the waiter and the food were both ok, even though our food order was wrong. (we didn't say anything since we didn't want to wait another hour for the correction) The bill was wrong (if you park in the garage next door, they will give you a refund in the form of a credit on your bill, just be sure to verify that it is taken off your bill). Nothing at all was done for my wife's birthday either (not sure if that is customary, but it has been at other MP locations) which I think she was secretly looking forward to. Needless to say, the expensive birthday dinner was a flop... not sure if we will go back to this location again.

DB
1 review
Dined on August 14, 2019
Overall 2food 3service 3ambience 2

We paid FAR too much money for what we got...there was only 3 of us, and we skipped the salad part to save money...we truly didn’t understand the pricing, and we STILL paid 180 or 185 including tip...and didn’t tip the percentage I would normally tip because we flat couldn’t afford it. The bill was a shock. Only our second time there...it is way above our budget. And lots of food went to waste. Too bad you don’t have smaller portions and prices for seniors.

A
1 review
Dined on August 13, 2019
Overall 4food 5service 3ambience 2

Cute little place, the food was good, but not very many vegetarian options. One thing I didn’t get, is that there was a wait line, but many many empty tables. A bit too much wine in the fondue, but overall, good.

A
1 review
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

My boyfriend and I love this place. The food was out of this world, the atmosphere was nice, and the experience was a whole lot of fun.

AS
1 review
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

My husband and I went here for our 3 year wedding anniversary. I asked for a quiet area when I made the reservation. They exceeded my expectations. This place was amazing! The serve was awesome, it was romantic and quiet. We will definitely be back.

DL
1 review
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

I am a man of limited vocabulary, but if it was extensive, I would use every word to describe our dinner. This was the first time for both my wife and I, and every aspect was top notch. From the moment we were seated until I signed the bill, it was an experience we won’t soon forget. We were celebrating our 19th Anniversary and the lengths the staff went too were over the top. Our server, Isiah, treated us as if his only job was to take care of our every request. What was really amazing, according to the manager, he had been there a couple of months, but you would never know it. The food was awesome, service was unbeatable, and the atmosphere very conducive to an anniversary dinner. We fully recommend if you want a first class evening, go to the Melting Pot.....

D
1 review
Dined on August 6, 2019
Overall 5food 5service 5ambience 5

We always love the dining experience at The Melting Pot. Never a disappointment! Love the new grill option.

S
1 review
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

This is a family special treat for us that we use yearly. We have a great time, experience and good memories.

W
Louisville
14 reviews
Dined on July 26, 2019
Overall 5food 5service 5ambience 5

My girls trip always goes to Melting Pot, wherever we are staying. As always the Gatlinburg location was amazing!

N
1 review
Dined on July 24, 2019
Overall 2food 4service 1ambience 3

Food was very good. Service was extremely slow. It wasn’t busy at all when we were in. Our waitress was very friendly but her service was incredibly slow. We sat for a long time waiting in between our food.

TP
1 review
Dined on July 22, 2019
Overall 5food 5service 5ambience 5

This place was awesome. We had a great server. All the meats and fish we got were seasoned perfectly. This experience is one of the best and most unique that you’re find. Don’t let the negative reviews decide for you. Those people must of went on a bad night or they just Hatin. Just go you wont be disappointed.

JS
1 review
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

It was great for our anniversary dinner. We wouldn’t be able to afford to take our family but it was just right for the two of us. It is pricey considering we are cooking everything ourselves but we were extremely satisfied with the meal and expected the cost. We will probably just do dessert if we get the chance to go again.

K
1 review
Dined on July 19, 2019
Overall 5food 5service 5ambience 5

Wonderful first time experience, food was great. Can’t wait to return.

KM
1 review
Dined on July 19, 2019
Overall 4food 4service 5ambience 4

Our visit was a different experience. Cooking our own food was unexpected but enjoyable and the food was great. The service was good and the waiter was very informative and explained how to cook the food.
He also told us what we should and shouldn't do with the utensils. We will most likely visiting again and telling our friends and relatives about you.

DL
1 review
Dined on July 19, 2019
Overall 5food 5service 5ambience 5

Great as always!!! They gave us a corner table with windows overlooking the Gatlinburg strip.

CA
1 review
Dined on July 18, 2019
Overall 5food 5service 5ambience 5

As always we enjoyed our visit to your Gatlinburg location. We are planning another vacation next year and we will be back

BR
1 review
Dined on July 16, 2019
Overall 5food 5service 5ambience 5

The entire experience was amazing from start to finish. Ingrid, our server, was wonderful. She was so helpful as this was our first time at The Melting Pot. We will definitely be back.

AF
Indiana
1 review
Dined on July 15, 2019
Overall 2food 2service 1ambience 4

No, we were highly disappointed in our experience with the one in the Gatlinburg. Being from Indianapolis, we have visited the one locally many times with great service and excellent food. You could tell they were overwhelmed, so we understood to a point that the service could have been better had they not been busy, but having 4 different helpers throughout the stay was a little annoying. Also, the food wasn't up to par so it overall led to a very disappointing anniversary dinner. We would not return to this location.

G
1 review
Dined on July 14, 2019
Overall 5food 5service 5ambience 5

Good place to eat and enjoy view of Gatlinburg when have window seat

LL
1 review
Dined on July 14, 2019
Overall 5food 5service 5ambience 5

This was our first experience with this type of restaurant. We enjoyed it very much, and would recommend it to anyone! Great Experience!

TJ
E. Tennessee
2 reviews
Dined on July 13, 2019
Overall 5food 4service 5ambience 5

It was our Birthdays. They were out of Bananas Foster. We really like that.

IG
E. Tennessee
1 review
Dined on July 13, 2019
Overall 5food 5service 5ambience 5

Great place to celebrate an anniversary! We have celebrated here for several years now. Very private setting and great service. They went out of their way to make our night special. Also for the variety of foods you can get the price is very reasonable. Wonderful experience!

C
1 review
Dined on July 12, 2019
Overall 5food 5service 5ambience 5

There is free parking by the Melting Pot, so definitely make sure people know that when they set up the resevation, because I did not and paid for parking a block down from the restaurant

DR
1 review
Dined on July 11, 2019
Overall 5food 5service 5ambience 5

Perfect for our 25th anniversary. We loved it. Thank you.

DF
1 review
Dined on July 8, 2019
Overall 5food 5service 5ambience 5

Everything was absolutely amazing. Our friends had never been and I had to trick them into going but they loved it. It's my wife's favorite place to eat. We're local so we'll be back.
Thanks for the experience, David Futch

TM
1 review
Dined on July 6, 2019
Overall 5food 5service 5ambience 5

Great experience, friendly staff! We love their Garlic sirloin and the loaded baked potato cheese fondue. We come very frequently

JC
Atlanta
59 reviews
Dined on July 6, 2019
Overall 4food 5service 5ambience 5

Crystal, normally working as a hostess, and staff did an outstanding job attending to our dining experience even though they were severely understaffed that particular week.

OT
E. Tennessee
2 reviews
Dined on July 5, 2019
Overall 5food 5service 5ambience 5

I can’t remember my waiters name but he was amazing and so friendly it was a wonderful first time experience and if all waiters where like him they this world would be amazing!!! So thank you so much for being so wonderful to us!!!! I’m so sorry I don’t recall your name I’m very bad with names I was the date at 8:30 near the bar from West Virginia on July 5th 2019 ♥️♥️

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