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Steak Lovers - The Melting Pot- Gatlinburg, Gatlinburg, TN
Chocolate Caramel Fondue - The Melting Pot- Gatlinburg, Gatlinburg, TN
Classic Alpine Cheese Fondue - The Melting Pot- Gatlinburg, Gatlinburg, TN
Vegetarian Entree - The Melting Pot- Gatlinburg, Gatlinburg, TN
Lobster - The Melting Pot- Gatlinburg, Gatlinburg, TN

The Melting Pot- Gatlinburg

4.4
4.4
1555 Reviews
$31 to $50
Fondue
The Melting Pot sits on the second level of TGI Friday's and overlooks the Parkway in Downtown Gatlinburg. Watch the passersby and take in the Gatlinburg skyline, or choose one of our more romantic and intimate tables. Whether you're craving a duet of cheese and chocolate fondue or want to experience all four courses, we've got you covered.

If you're looking to try something new during your next visit to the Smokies, we encourage you to visit The Melting Pot. We are the premier restaurant in Gatlinburg for celebrating a special occasion. Whether you're celebrating a birthday, wedding, anniversary, a long overdue date night or simply just spending an evening in Gatlinburg, let us make your special occasion even more sweet.

***Party sizes larger than 7 please call the restaurant directly

Make a reservation

2 people

7:00 PM


Booked 52 times today
Experiences are available.

Additional information

  • Dining style
    Casual Elegant
  • Price
    $31 to $50
  • Cuisines
    Fondue, French, Swiss
  • Hours of operation
    Dinner Mon–Thu 1:00 pm–8:00 pm Fri, Sat 1:00 pm–10:00 pm Sun 1:00 pm–9:00 pm
  • Phone number
    (865) 430-4430
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress
  • Private party contact
    Kris Osborne: (865) 430-4430
  • Neighborhood
    Gatlinburg
  • Cross street
    Bon Air Ln.
  • Parking details
    The Melting Pot Gatlinburg is within walking distance to almost all Gatlinburg hotels and attractions. We are located next to Bearskin Parking Garage.
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Non-Smoking, Private Room, View, Wheelchair Access, Wine

Experiences

  • Celebration Package $15

    Multiple dates available
    Looking to add a special touch to your upcoming occasion? Our Celebration Package features an elegant box of delicious chocolates paired with a Polaroid photo to help you capture the moment forever. Our handmade chocolate selection features a rotating assortment of white, milk, and dark chocolates crafted in house daily.
    Celebration Package $15 Photo
  • The Ultimate Package

    $99.50 per person

    Multiple dates available
    The Ultimate Package Includes a Four-Course Meal for Two Guests Plus all of the following: Your Choice of Wine or Champagne Bottle From List, 1/2 Dozen Red Roses, Rose Petals On Your Table. Package cost is $189, does not include tax or gratuity. Not valid with any other offers or discounts.
    The Ultimate Package Photo
  • Guaranteed Private Dining

    $10.00 per person

    Multiple dates available
    Enjoy a romantic, rose petaled table in one of our secluded private dining areas. Subject to availability.

What 1,555 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.6Food
  • 4.3Service
  • 4.4Ambience
  • 4Value

NoiseModerate

Loved For

  • East Tennessee

    Romantic

  • East Tennessee

    Good for special occasions

  • East Tennessee

    Most Booked

  • Gatlinburg / Pigeon Forge

    Best Overall

  • Gatlinburg / Pigeon Forge

    Best Food

  • Gatlinburg / Pigeon Forge

    Best Service

  • Gatlinburg / Pigeon Forge

    Best Ambiance

  • Gatlinburg / Pigeon Forge

    Best Value

  • Gatlinburg / Pigeon Forge

    Good for groups

  • Gatlinburg / Pigeon Forge

    Good for special occasions

  • Gatlinburg / Pigeon Forge

    Lively

  • Gatlinburg / Pigeon Forge

    Most Booked

1,555 Reviews
  1. OpenTable Diner

    E. Tennessee

    2 reviews

    vip
    5.0

    2 reviews

    Dined 1 day ago

    overall5food5service5ambience5
    Great experience, always 10/10 service and quality.

    Is this helpful?

  2. MirandaM

    E. Tennessee

    1 review

    4.0

    1 review

    Dined on November 25, 2023

    overall4food5service2ambience4
    Food was good although portions seemed to be getting smaller with higher prices. Server was nice but the timing of checking on us got longer and longer until she eventually disappeared and someone else had to take our payment. Turns out that she had walked out

    Is this helpful?

  3. Rave

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on November 24, 2023

    overall5food5service5ambience5
    Great for a group even! Great food, fun and good drinks.

    Is this helpful?

  4. Ronnie

    West Palm Beach

    16 reviews

    vip
    4.0

    16 reviews

    Dined on November 20, 2023

    overall4food4service5ambience2
    Staff was very friendly. Food was good. The lighting is awful. Very bright and in your eyes.

    Is this helpful?

  5. Megan

    Western NC

    2 reviews

    5.0

    2 reviews

    Dined on November 17, 2023

    overall5food5service5ambience5
    Hands down the absolute best dining experience we’ve had!

    Is this helpful?

  6. DarrellG

    1 review

    4.0

    1 review

    Dined on November 15, 2023

    overall4food4service4ambience5
    Had a great night. I miss that they don't mix the fondue at the table anymore.

    Is this helpful?

  7. Rusty

    1 review

    2.0

    1 review

    Dined on November 12, 2023

    overall2food2service5ambience2
    Table for 2 much smaller than I expected. I do not care at all for the tables for 2 being so small, and in an area where everyone in that section walks by you. Also when going during the day, know that the "private" 2 person tables are situated in a side hall lined with open windows. Extremely bright. The food was ok at best. Some of the bread was stale. the cook top with an iron skillet did not seem to be set high enough to get a sear on the meat. There was some hair wrapped around one of our shrimp. I do not ket fiid leave my tabke to be corrected. We set them to the side and felt we had to inspect everything else. When both the cheese fondue and chocolate were brought out, they were not up to temperature. the saving grace of the meal was the charming young lady from Romania serving us who was polite and attentive. She poured our wine and frequently checked on us. She received a well deserved 30 percent tip. over all for a 300 dollar experience I was not happy and will likely not return.

    Is this helpful?

  8. OpenTable Diner

    1 review

    2.0

    1 review

    Dined on November 12, 2023

    overall2food2service2ambience4
    The waiter wasn’t very helpful. Had to ask for silver. This was our first time they could have explained the process. If you do go order to grill not boiled. Didn’t provide all the items that we had reserved. Also don’t be late or your reservation will be pushed back an hr and a half.

    Is this helpful?

  9. ShanaR

    E. Tennessee

    14 reviews

    vip
    4.0

    14 reviews

    Dined on November 11, 2023

    overall4food4service3ambience4
    Food and drinks were good! Service was a little lacking -forgot some requests and a little slow. Overall very enjoyable with family!

    Is this helpful?

  10. FamilyTravels

    1 review

    1.0

    1 review

    Dined on November 10, 2023

    overall1food5service4ambience3
    We arrived and were seated at a table with one burner. We asked for two and were told that was supposed to be asked for with the reservation. This wasn’t shared to us when we made the reservation or we would have done so. We were made to feel stupid for not knowing this ahead of time and at our first time dining here. Not a great start! We were eventually seated at a dual burner table and the rest of the evening was fine. But the beginning set the tone for us and ruined the rest of the experience for us. It’s a lot of money to spend on cooking your own food and being ridiculed. Won’t be returning to this or any other melting pots ever again.

    Is this helpful?

  11. MaryL

    1 review

    3.0

    1 review

    Dined on November 9, 2023

    overall3food3service3ambience1
    Reserved a table online before we came.. they squeezed us in a TINY "private" table that looked over a parking garage. It was TIGHT and uncomfortable. The seat in the back was broken, so it was like sitting in a hole. There was what I'm guessing food splashed up against the wall where the hot pot would be. The first course was absolutely awful, cold breads, uncooked veggies in flavorless cheese (who dips carrots or cherry tomatos in cheese, yuck).. meats and desert was good, but definitely overpriced. Something you do once, then never again because of the cost. The seating really bothered me, I should have said something.. I've never sat at such a small uncomfortable table with no room for the food and was charged $180 for two people. 😳

    Is this helpful?

  12. Bday

    Nashville

    47 reviews

    vip
    5.0

    47 reviews

    Dined on November 7, 2023

    overall5food5service5ambience5
    This is an experience in a lovely place with a lot of private areas. If you are a light eater, the small fondue, and a small dessert or enough for three people and so is one build your own entrée.

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  13. OpenTable Diner

    1 review

    2.0

    1 review

    Dined on November 5, 2023

    overall2food5service2ambience2
    We are here back in 2020 and the experience was great. We came here again for our wedding anniversary and the service was so slow and very unaccommodating. We enjoyed the food, just felt like our service had so many others places to be and that we were a bother to him.

    Is this helpful?

  14. SpecialK09

    E. Tennessee

    2 reviews

    5.0

    2 reviews

    Dined on November 4, 2023

    overall5food5service5ambience5
    My husband and I celebrated our 14th Wedding Anniversary there! It was Wonderful! We purchased the Ultimate experience! It was Amazing! Flower, wine, a signed anniversary card from all the employees!! The fondue was so delicious, and when they brought out the desert I didn't realize there was pineapple. I am very allergic to pineapple. The young man taking care of us brought me out a new plate with all the other dessert and no pineapple! He was so sweet! We will definitely go back! Thank you Melting Pot for making our Anniversary so Special!!

    Is this helpful?

  15. JessicaS

    1 review

    5.0

    1 review

    Dined on November 4, 2023

    overall5food5service5ambience5
    Great dinner great service! My go to for a feel good family time.

    Is this helpful?

  16. OpenTable Diner

    1 review

    4.0

    1 review

    Dined on November 3, 2023

    overall4food4service4ambience4
    An interesting experience. Food tasty but pricey. I’d rather spend the money on a good steak house.

    Is this helpful?

  17. OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on November 1, 2023

    overall5food5service5ambience5
    Our server Lexi was amazing and was super funny and nice the entire evening

    Is this helpful?

  18. JaredR

    1 review

    5.0

    1 review

    Dined on October 30, 2023

    overall5food5service5ambience5
    Awesome service great location will go back highly recommend

    Is this helpful?

  19. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 26, 2023

    overall5food5service5ambience5
    Our server was so nice and made the experience so much fun!

    Is this helpful?

  20. OpenTable Diner

    New York Area

    7 reviews

    vip
    5.0

    7 reviews

    Dined on October 24, 2023

    overall5food4service5ambience5
    Froendly waiter - we liked the presentation and the overall experience

    Is this helpful?

  21. Cindy

    1 review

    3.0

    1 review

    Dined on October 23, 2023

    overall3food4service2ambience5
    It was our 30th anniversary and we did the ultimate package. Apart from the flowers and a card on the table. no one acknowledged our anniversary. The food was good but it was expensive. If we were to go back, it would only be for dessert. That was the best part

    Is this helpful?

  22. OpenTable Diner

    Chicago

    2 reviews

    5.0

    2 reviews

    Dined on October 22, 2023

    overall5food5service5ambience5
    We had Great Service and great food!! Love the Melting Pot, wish we still had it in Omaha!

    Is this helpful?

  23. OpenTable Diner

    Nashville

    1 review

    5.0

    1 review

    Dined on October 21, 2023

    overall5food5service5ambience4
    Wonderful date night out with my husband. Food and service was amazing!!!!!

    Is this helpful?

  24. ShannonM

    1 review

    5.0

    1 review

    Dined on October 20, 2023

    overall5food5service5ambience5
    We got the celebration package and we were not disappointed! Highly recommend

    Is this helpful?

  25. IsisW

    1 review

    5.0

    1 review

    Dined on October 19, 2023

    overall5food5service5ambience5
    I absolutely love this place. My partner and I went here for our anniversary and it was lovely! The food is amazing, I recommend booking for "the full experience". We shared a bottle of wine and there was roses and petals all over the table. It was so romantic. Highly highly recommend. I will say this is quite an expensive place so bare that in mind.

    Is this helpful?

  26. DavidJ

    Washington DC

    7 reviews

    5.0

    7 reviews

    Dined on October 19, 2023

    overall5food5service5ambience5
    Table ready on time, server polite and knowledgeable, service was great. Could not ask for anything more.

    Is this helpful?

  27. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 18, 2023

    overall5food5service5ambience5
    1st time we really had enjoyed it was a nice quiet dinner for my wife and I

    Is this helpful?

  28. OpenTable Diner

    E. Tennessee

    2 reviews

    5.0

    2 reviews

    Dined on October 16, 2023

    overall5food5service5ambience5
    This was our first visit and it was fabulous. Our server, Eli. C, was attentive and so so friendly. The ambiance was so nice and the food was amazing.

    Is this helpful?

  29. KellyE

    Atlanta Metro

    7 reviews

    3.0

    7 reviews

    Dined on October 15, 2023

    overall3food4service2ambience2
    We were sat in the bar rather then in the dining room. Our server seemed disengaged. We had to ask her questions versus us having a dining experience. She rarely checked on us and when she did, she was disengaged/socially awkward. Did not even explain how we needed to stir the peanut butter into the chocolate for dessert.

    Is this helpful?

  30. Regina

    E. Tennessee

    6 reviews

    5.0

    6 reviews

    Dined on October 13, 2023

    overall5food5service5ambience5
    Our waitress had only been working 2 days and she did absolutely wonderful. She was sweet and professional, made sure we had everything we needed. Food as always was delicious.

    Is this helpful?

  31. OpenTable Diner

    1 review

    3.0

    1 review

    Dined on October 8, 2023

    overall3food3service2ambience2
    It was ok, food is ok, but limited and cooking it yourself was not what I expected. For the cost.

    Is this helpful?

  32. OpenTable Diner

    1 review

    3.0

    1 review

    Dined on October 8, 2023

    overall3food4service1ambience5
    The food was ok. Completely overpriced in my opinion. Our waitress was very absent with no customer service. The meal experience was allotted 120 minutes. We were there for over 2.5 hours. I was falling asleep before dessert came. Time between salad and meats was over 30 minute wait. Would not recommend. Would never go back.

    Is this helpful?

  33. OpenTable Diner

    Jacksonville

    5 reviews

    5.0

    5 reviews

    Dined on October 5, 2023

    overall5food5service5ambience5
    First evening of our honeymoon in Gatlinburg. Private dining was so nice with rose petals, chocolates and a card waiting on the table when we arrived. Amazing service and wonderful food. Such a special time.

    Is this helpful?

  34. RJfromSweetlake

    1 review

    5.0

    1 review

    Dined on October 2, 2023

    overall5food5service5ambience4
    Service was great and food was absolutely fabulous.

    Is this helpful?

  35. GlendaR

    Western KY

    64 reviews

    vip
    5.0

    64 reviews

    Dined on October 1, 2023

    overall5food5service5ambience5
    We had an excellent meal as always. When we come to Gatlinburg we always try to eat at the Melting Pot. Our server was very attentive and we had great service. We would highly recommend this restaurant to all.

    Is this helpful?

  36. TinaS

    Toledo

    12 reviews

    5.0

    12 reviews

    Dined on October 1, 2023

    overall5food5service5ambience5
    We had a wonderful time. The food was really good and the staff were friendly and enhances our experience.

    Is this helpful?

  37. BMcA

    Charlotte

    26 reviews

    vip
    5.0

    26 reviews

    Dined on September 30, 2023

    overall5food5service5ambience5
    Awesome first time experience. A big thanks to Kennedy! She guided us through the experience, and made for an outstanding dining experience.

    Is this helpful?

  38. TDDR1

    Tampa

    2 reviews

    3.0

    2 reviews

    Dined on September 24, 2023

    overall3food4service2ambience3
    The greeter was rude from the beginning. We were a few minutes late but not past the grace period. The waiter was very busy but did provide decent service. Probably will not return. Service is much worse than in the past.

    Is this helpful?

  39. JamesFulta

    1 review

    5.0

    1 review

    Dined on September 24, 2023

    overall5food5service5ambience5
    Food is great our waiter was awesome. The nice lady bussing tables was even great. Awesome food. Pricey but worth it for the experience.

    Is this helpful?

  40. RobertW

    1 review

    4.0

    1 review

    Dined on September 23, 2023

    overall4food5service3ambience4
    The food is always top notch at Melting Pot. Our waitress was busy but managed to take of us just fine. Here is my only complaint and I know it is a minor one. We went to celebrate our son's birthday and my wife and I's anniversary. We paid $15 extra for the celebration package which came with chocolates and a photo. The box of chocolates were amazing but the Polaroid picture was garbage. They took 2 separate pictures and neither one turned out. While I know this is a minor issue it didn't always be like this. They used to take an actual picture and develop it while you ate and put it in a magnetic frame. When you pay $400 for a meal you should expect more than a Polaroid. Still, it was a very nice experience.

    Is this helpful?

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
  • Screening

    • Sick staff prohibited in the workplace

FAQs

The Melting Pot- Gatlinburg is rated 4.4 stars by 1555 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 52 times today
Experiences are available.
Google Map for The Melting Pot- Gatlinburg

959 Parkway, Suite 2, Gatlinburg, TN 37738

Additional information

  • Cross street
    Bon Air Ln.
  • Neighborhood
    Gatlinburg
  • Hours of operation
    Dinner Mon–Thu 1:00 pm–8:00 pm Fri, Sat 1:00 pm–10:00 pm Sun 1:00 pm–9:00 pm
  • Price
    $31 to $50
  • Cuisines
    Fondue, French, Swiss
  • Dining style
    Casual Elegant
  • Dress code
    Casual Dress
  • Parking details
    The Melting Pot Gatlinburg is within walking distance to almost all Gatlinburg hotels and attractions. We are located next to Bearskin Parking Garage.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Non-Smoking, Private Room, View, Wheelchair Access, Wine
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