We have several different areas of the restaurant perfect for private parties of up to 45. Several groups have used the entire restaurant for lunch functions, which will hold over 150. Please contact us for any further assistance with large groups.View Private Dining Details
Clothes smelled of curry and had to wash them all. Food was not very good and we will not be returning.
I made reservations online 2 weeks prior as we were celebrating 2 Birthdays; the table we were provided was a small booth that may seat 4 comfortably but certainly not 6 adults. the table was extremely crowded with all that goes on at the melting Pot; really disappointing.
Very annoyed to have been seated next to several children's birthday parties on a Saturday evening when we wanted conversation with each other.while several babies cried for about 3 hours straight, could not hear ourselves.
The food was good; however, with the crowded table it was uncomfortable and difficult to maneuver as we saw larger tables that should have been reserved for us.
Waiter was amazing even when table broke. Food is way over priced by quality....do not recommend for families.
Our service was fabulous from the moment we walked in the door. We were seated right away and greeted by the manager who provided me with a gift card to celebrate my birthday. Our waiter was very kind and after learning how much I liked a particular dipping sauce, came out with an entire extra bowl full. Later, during dessert, our waiter brought an extra dessert plate with chocolate drizzled over it and a candle on it for my birthday. In the past, my friends and I have also experienced extraordinary service from this location. Whether visiting for a romantic date night, special occasion, or a fun night out, the Melting Pot in Gaithersburg is sure to meet your expectations. I absolutely love it here. I'm looking forward to trying their happy hour deal where you sit at the bar with your own mini pot of chocolate!
Place was great
Great experience on ladies night - Mel was wonderful, very attentive. Awesome time as always!
Went for a girls night and had so much fun!
We had a great time, great food and great service for my daughter's birthday!
This was a fun night with friends. Since it is not a meal that can be rushed, it gives everyone a chance to talk and catch-up in a fun, relaxed setting.
Great food and atmosphere but it takes a long time to get through a 4 course meal.
My office took me here for my birthday celebration and I liked it so much I took my husband here a month later for our wedding anniversary. The food is amazing, booths are very cozy and quiet. When I was here with my staff we were so engaged in our conversation that I didn't hear anyone else's conversation nor did I see a lot of people pass by our booth. When it was just my husband and I we were seated closer to the front and so there was definitely more traffic passing by as well as the pot seemed further away from the edge of the table. The staff were very friendly. For my birthday they gave me a complimentary cheesecake with berries and cream puff (despite also having the chocolate fondue with my co-workers). For my anniversary, the manager stopped by with a nice card and gift certificate that we can use for our next visit. The food was exceptional! Highly recommend. May even go to their happy hour just to have the cheese and chocolate fondues. :)
the place is nice, food good, music great. a place for all types of public.
I called in advance to make sure that we had a birthday cake for the special occasion. That didnt happen. Our waiter was M.I.A so much that we had 3 other waiters stop by our table to ask if we needed assistance. Once we got our food, we were told dont mix uncooked food on plate. If so let the waiter know ASAP to replace the plate. Of course that happened. Once food was delivered we never saw our waiter again until a buser stopped at our table and went to get him. It WAS NOT a good experience at all. We needed a better waiter!!
Downward slide: We enjoy the food and that is what keeps us going back, but trips are further between. For the amount of time it takes for each course there should be no reason you are waiting on service at the transitions. This should be especially true on nights with few patrons in the dining areas.
This particular evening we found upon sitting the table was not properly cleaned. Timing for everything was delayed. We place our full order at the time of the drink orders and it took at least 10 minutes after our drinks arrived for the pots to be placed on the burners even before the cheese arrived. This just delay the heating process and flow. Another similar gap between our salads and the time the cooking pots arrived. The chocolate at the end of the meal came quickly after we indicated our choice, aligned with what you'd expect.
Restaurant owner did apologize personally for the table issue and offered a box of chocolate covered strawberries for the inconvenience. More importantly he stated his disappointment with issue and that is was unacceptable and would be meeting with the staff to revisit cleanliness policy.
Food was good as usual, left overstuffed.
Would like to see daytime hours for a 'Cheese and Chocolate' lunch!
We had a great evening, perfect service and yummy food for all four courses. Even better, the one small.problem we had was handled better than expected. Because it was my birthday, I had a coupon for free chocolate covered strawberries, which I mentioned when I made out reservation as instructed. When the time came to get them, they had run out of this delicacy that has to be made in advance. The manager came to tell us and said he would have 2 boxes of them waiting for us tomorrow or, if we wanted he would personally deliver them to us. We said that delivery wad not necessary and we could pick them up tomorrow. He was very apologetic, and we were not all that upset at all. He then also brought us two $25 coupons to use on a future visit. This was above and beyond what was necessary. I highly recommend this restaurant and can't wait till I can go again.
Great place to celebrate teen birthday parties. We celebrated ny daughter’s 15th birthday last weekend and she never tired of this place!
Had a great time at the Melting Pot. It is one of our favorite restaurants. This location never fails to please us. Our waiter was awesome this time. He always checked up on us and made sure we were satisfied.
Superb! Really quite superb!
My boyfriend and I love The Melting Pot in Gaithersburg. We go there for every special occasion. They never disappoint. Our meal was wonderful and our server, Logan, was fantastic! He made sure we were well taken care of and if we ever needed anything he was right on top of it. Plus he is just a really nice guy. He made our experience extra special! The food is always awesome and this time was no exception. Plus I love that their menu always has our favorites but also includes a new or special item here and there. We went the day after Valentine’s Day and were so grateful that they still had a Valentines menu available that we could choose from that gave us the flexibility to go with old favorites and also try a few new things. Great experience!
Great place and cool atmosphere. Our waiter was not good though. He was always late , ignored our requests and made everal mistakes. Even though they apologized it didn't really matter because the behaviour did not change. Definitely pay attention to the waiter because of him we could not stay for the chocolate fondue. Management was very understanding and they apologized to us. All in all we had a great time and that's what matters the most.
Overall I love this restaurant. It's quiet and private, and the personalized fondue. That might though we had extremely slow service. Overall it was a good experience but I wasn't expecting it to take 3.5 hours for dinner!
Dining experience was wonderful. Atmosphere was comfortable, quiet and cozy. Waiter was attentive, friendly, professional and knowledgeable. Food was delicious. Highly recommend.
Good overall experience. Our waiter was attentive, courteous and supper accommodating and did not push us to leave to free up his station. Great job ! :)
First time at the Melting pot. Celebrated sons 15th Birthday. The experience was different and new. The only thing is we ordered 4 classics and when we got the bill we were charged for 4 classics but also was charged for two of the oils. An extra $8.95 and $ 3.95 for two of the oils . Isn't that included in the four course classic menu?
My husband didn't want to say anything, but later I thought was weird?
Early valentines dinner, we were running late due to nasty weather and traffic, the restaurant was very accommodating so I was impressed.
Always come here for special occasions and ladies night all the food is amazing
We especially loved the salad which looked just like the picture abd tasted just as good. Everything tasted fresh and was delicious. We were celebrating my birthday. It was the perfect place for the occasion. The special birthday salted caramel cheesecake as awesome!
The shrimp were delivered with shells and legs still on...poor explanation given by the manager. We had to peel the shrimp then wash our hands in order to eat. Waitress forgot items that we asked for several times.
We arrived on time for our 6:45pm reservation and were not seated until about 7:15pm. There was an over 40 minute wait between our salads and our main course. We asked to see a manager but he or she never came. We had included a note in our reservation that one of our party was having a birthday; the staff ignored it entirely. Overall, a very disappointing experience.
Great experience. Thanks.
The Melting Pot is one of my favorite restaurants to celebrate a special occasion such as a birthday or anniversary. They also have fun special events such as ladies nights, teacher appreciation nights, and special kid lunch events.
Service can be very hit or miss as sometimes it feels like you have been forgotten. Never a quick meal, but our last visit took almost three hours...not by our choice.
It's always a fun place to go. I do feel like the portions have gotten a little smaller over the years while the prices have increased. I don't like that you can't order one or two entrees and just share. You have one pot, why can't we share a meal? I do appreciate them going the extra step to make a special occasion special though.
Our 3rd time there, but it has been a few years since last visit. It has gone downhill.
Server seem preoccupied. Had to continually wait 15-30 minutes for basic things he assured he would bring right out. Water, plates, taking order, getting the pot hot, bringing food...
Due to food allergies, we couldnt order a 4 course dinner, which really seemed to annoy him.
The appetizer was ok for 2 adults and 2 kids, but 8 bite-sized pieces of protein for the entree was sad. We had more sauce than meat to put it on.
Those 2 courses plus 4 glasses of (never refilled) water for $70+ is ridiculous.
Our sever Christian was amazing! 10/10 customer service
Love the food here as well as the atmosphere. Staff is always friendly
Our second visit was just as good as our first. Went for a birthday celebration and the staff are helpful and attentive. Turned out it was ladies night and it provided a festive atmosphere. Will definitely return.
Thank you for a PERFECT dinner. You made my night really special and full of memories.
Vinnie our server was terrific. Personable and attentive. Did a great job describing and suggesting menu items. Great choices on all courses. Comfortable and cozy atmosphere.
Always fun but unusually busy so took over 4 hours instead of 2.5 or 3. But always a good time.