We have several different areas of the restaurant perfect for private parties of up to 45. Several groups have used the entire restaurant for lunch functions, which will hold over 150. Please contact us for any further assistance with large groups.View Private Dining Details
Food was good as usual. Service was terrible. Also the ambiance was odd as we were at a table where apparently waiters use to smoke so it was kind of odd. Especially when your waiter is smoking and has forgotten something you ordered. He was beyond friendly but forgot items 5 different times. Also, the check was over billed so we had to have that fixed as well.
Dark, not very appealing, confusing menu, slow service, but occasionally fun
Another disappointing visit to The Melting Pot. The restaurant was maybe only half full, but it took about 30 minutes to get a drink for my friend's 4 year-old, and another 30 minutes until we had our first course. We asked for some extra pretzel bread dippers, but an extra bowl of mixed bread did not arrive until we were done with the cheese. We expressed our frustration to our waiter and the manager-in-training came to ask how everything was. We told him, and our next visitor was the manager. We appreciated the manager and manager-in-training assisting our waiter in getting our dinner moving, but it shouldn't have been necessary, we weren't seeking anything out of the ordinary. The manager took our orders herself, and our waiter came to deliver them, not knowing who ordered what. He also told my friend the wrong cook time for one of his meats, and when my friend waved him down to confirm, the waiter impatiently told my friend the waiter was right and my friend was wrong. My friend then asked the manager who realized the meat was a different one than the waiter thought it was, and told my friend the correct cook time. We asked for extra of one of the dipping sauces, and our waiter brought us the wrong one. When we asked again, he brought us a huge bowl of the right one, clearly not realizing his original mistake and thinking we were just obnoxiously asking for extra. With our dessert, we received hastily thrown together and uneven plates of dippers, that were missing some of the normal dipping items, such as the pound cake and marshmallows. When we asked for another plate of dippers, we again got something that looked like our waiter had just grabbed a couple handfuls of things and thrown them on a plate. The manager was nice enough to comp our dessert and the 4 year-old's meal, which is why I gave this 3 stars and not 1. But it's always such an ordeal. And there was a table near us that was not cleared the entire 2+ hours we were there, which was just gross.
Always a good choice. The food choices are enough with out being overwhelming. Lots if gluten free options if you are so inclined.
Make sure you leave room for dessert. Who can resist a Chocolate Fondue.
Went with my grandchildren to have lunch with Santa - if was the best!
We goto the Melting Pot once or twice a year. It is a place we reserve for special occasions. Two times before we were there for the Special Christmas dinner. That was a horrible experience -new waiter, pots never heated like they should etc. However the last two times, have been quite good. To be honest the server makes the difference. If the food offerings changed -we would be there more often...
There food was delicious and the service matched. I would success this place for anyone wanting incredible food.
It was so nice that I didnt feel like being gluten free compromised the quality of my meal. So often I just have to order a salad and some meat or guess if it has gluten. It was clearly marked and selecting gf options was super easy. They even have gf bread now! Thanks. I will be back for sure.
My fiancé and I had a lovely time at The Melting Pot for my birthday! Zach was a great server and the manager, Graham, checked in on us a couple times and was wonderful. I will definitely be coming here again in the future.
Had some mediocre experiences in the past, but it was awesome during the last visit!
The Melting Pot is a different kind of dining experience. I hadn't been there in several years. We were celebrating our anniversary. I was please to find vegetarian entree options and they we're really good. The service was great. The manager stopped by our table with an anniversary card. I loved the quiet, that allowed my husband and I to carry on a quiet conversation. My favorite part of the meal was the cheese fondue and dessert chocolate fondue.
We have a great time every time we go to the Melting Pot and Saturday was no exception. We had family in town and 6 of our guests had never been before. Their kids loved it (as did they). It was a super fun night, and our server was amazing!
An impromptu date night after a busy day! Service from Grace was beyond delightful, food was delicious and atmosphere was lovely...always a favorite!
My 10 year old always picks this place if he’s having a special dinner. The atmosphere is great for having conversations, and the service is wonderful. We’ve also stopped for happy hour cheese and/or chocolate fondue, which is pretty inexpensive.
Since I was last here, salads have shrunk. Too much. Before, they were so large nobody could finish the entrees, but now they barely fill a bread plate, which was swimming in dressing.
The vegetables offered to accompany the cheese fondue were also a little skimpy. Who does celery?
Last, the meats were fine but the ahi tuna in sesame seed inexplicably salty, and in contrast my daughter's marinated tofu was so bland she couldn't eat it, even with sauce.
It seems like with the high price tag and the fact that the diner pretty much cooks for himself, they could step up their game a bit.
Great as always.....luv it here! We went for the Thanksgiving 4 person deal but we had 5 people. It was nice to receive a pro-rated price for the extra meal.
Been going for years, have always had a good experience
My boyfriend and i and 2 friends had a awesome time it was all of our first times ever being there to eat, we were there to celebrate my birthday and my boyfriend proposed to me there that night (i said yes) and im sure we will be coming back for anniversary's for years to come!
We have been to other locations of this restaurant chain before. This was actually our best visit so far. Our server was very good and the food was quick and timely to the table. We left very stuffed and satisfied.
We had a wonderful time for our wedding anniversary. Our waiter was very knowledgeable and friendly. He was very kind and helpful as it was our first time dining at the melting pot. We will definitely return!
Fun, different, and tasty! Option to have four-course meal — cheese fondue; salad; entree/broth fondue; chocolate dessert fondue — gives you lots of food and lots of combinations of tastes with different sauces and items to cook in the pots. The price can add up for what you're getting, but at least there's plenty of food to go around. Service (thank you, Kevin!) was very attentive, friendly, and helpful (considering first-timers may need a lot of explanation about how their fondue dinners work). Can definitely recommend for an nice occasion to try something memorable and delicious.
The Melting Pot was fantastic. Being raised in a Swiss household, I know what a good fondue should taste like. The Melting Pot captured the perfect Swiss Cheese fondue with their Alpine Cheese selection. They even offered Kirschwasser! Highly recommend this restaurant.
As always, The Melting Pot did not disappoint and our waiter was fantastic.
Cool concept, but the 4 courses took way too long...service was poor and took too long between courses. They seemed to be under staffed that night any we didn't get the attention we wanted for drink refills, pepper, additional fruit, etc.
Service atrocious. 15-20 minute periods of complete waiter disappearance and lengthy periods between each course. Even getting water and drinks was huge wait. This with reservations. We had kids on school night. Dinner took 3.5 hours! Sad because food is great. Hard to get past the service.
Could not have had a more lively experience! Our server, TJ, and the General Manager Alex treated us like family!! Such a special evening.
Not up to usual standard.
V. Sparse on sides for cheese other than bread.
Sides for choc even more sparse and cheaper items.
We visit MP once a year.... don't think we will bother anymore in Future
It was a great experience
The server wasn't the greatest. They say us near the back door and employees kept going out and smoking and leaving the back door open. We love this place though. Would ask to sit somewhere else next time.
Food was fine but service not so much. Waiter never came back after food came to clear anything or refill drinks. We sat for 15 minutes after we finished before he ever came with check. This is the second time we have been there and both times the service has been terrible.