Seated our party of 6 promptly. We had a reservation. The booth would have seated 4 comfortably, was designed for 5, and we crammed 6 people into it. It was a packed house so they could not relocate us. Service was relatively poor (30 minutes to get drink order, 45 minutes for salads, empty glasses, table was absolutely cramped). This was more of an anomaly as I have dined at this location probably 10 times and it is usually much better. Food was good as always. It took us 3 hours to eat and that was on the restaurant and not us lingering. ~$150 for 3 glasses of wine, and 2 four course dinners between my wife and I. Lackluster experience tonight, but please give them a chance as I have had more positive experiences there than this negative one.
I had been to The Melting Pot in Boca Raton, FL 20 years ago. Prior to that in Coral Springs, FL 25 years ago. It all came back to me why I don't go there. I guess if your looking for something totally different, this could be your kind of place. I just prefer to not have to cook my own food when I dine out. I only went there to appease my adoring wife who enjoys fondue. For the record, she did enjoy her meal but would have preferred a different broth. (she ordered the coc au vin) I had the wedge salad...huge let down & very poorly done. They toss two pieces of precooked bacon on the wedge, some thin ranch dressing and three slices of tomato. the cheese fondue was good, but clearly not worth the $19.00 for 4 oz of cheese, 1/2 an apple, a cup of stale bread, 3 cherry tomatoes, two pieces of par cooked broccoli & the pieces of carrot.
I understand a meal like this is about the experience. If you like the experience of eating in a dining room that smelled like heavy grease, you will love this place.
The manager of the restaurant seemed pleasant enough. The server was very knowledgeable, clear, concise and pleasant as well. All in all, if your looking for a different food experience, don't mind touching raw meat as you eat this could be the place for you. I can't imagine it would be anyones "goto" place to dine, but it's certainly worth trying at least once. I have been told I am overly critical and a food snob, so this review is worth what you paid for it.
My boyfriend and I went for date night and loved it. Our server Kayla was very nice, attentive and knowledgeable. She didn't hover and came to check on us at appropriate times. We will absolutely be coming back!
We went with our kids on Sat night. I didn't like the open table they gave us. It was open to another table behind us and there was no privacy as people constantly walked by us. It was also very loud and when our server and the adjoining server were talking at once it was very hard to hear. That being said, the food was great and the server was also very attentive. We would come back but not if we had to sit in that seat again. It's very expensive to not have a private table.
My husband just came back from his work out of town so we celebrated Valentine’s Day a few days later. We had a bottle of Greystone Merlot and the Big Night Out- we were so stuffed we could have rolled out of there, but everything was delicious. Our waiter Sung was amazing and he even taught me how to make a stuffed tempura mushroom- i have been to melting pot numerous times since 2002 and he is the first waiter who taught me something and was super efficient and upbeat. we had a wonderful time.
I’ve been to other Melting Pot locations in the past. This one is one of the better locations. Went here for Valentines Day. Great menu options. The staff and management were welcoming and great. They made us feel like special guests. Would come here again.
My girlfriend and I went for the 7th anniversary of dating. We also got engaged that same day and the Melting Pot made the day very special. The staff were very attentive to our needs and seemed genuinely happy for us both.
We had not been to Melting Pot in years, but it felt very much the same as it did 20+ years ago. The service was great, and the food (when we cooked it correctly) was terrific! We had enough people (5) such that we had two burners, which was great because we could get two kinds of cheese, two kinds of entree pots, and two kinds of chocolate! The kids' meals were priced reasonably and fun for them, and my wife and I ended up splitting a 4-course meal, which worked out to be just the right amount of food for us and also helped offset the expense. This is a slow-paced meal, you might finish in two hours or it might go longer. If you are mentally prepared for that, you won't feel like it is dragging on. Fondues just take a while. It was a little hard to remember cooking times for everything, you may want to take some notes! Overall a fun and enjoyable experience, I know we will be back!
Atmosphere was out of date, the restaurant was boiling hot and the food was mediocre. Neat idea but could have gone anywhere else and gotten a much nicer meal for $160.
Great food, great service & lots of fun.
Over priced for what you get . I’m glad I went for the experience, but it’s one and done at that price . I don’t mine paying , if I’m getting what I’m paying for .
Had a wonderful night. Was our very first visit and we loved it. Michelle was very attentive and really went out of her way to help us first timers. The manager was also very professional with his visits to our table.
We had an excellent dinner this Saturday and the food was good as always. We were very distracted, though, by the seating hostess who appeared to be the manager. He reprimanded several employees loudly and publicly. It was very unprofessional, especially considering we could hear them both times. Again, our service was overall excellent but I was disappointed at the management style.
I like the Atlanta location better then the Duluth
Very nice! Excellent service. Would dine there again.
Nothing good to say about anything. Food made us sick as hell.
Went for a Birthday Dinner. It was exceptional. Ordered way to much food. Server Christina was awesome. Never had a bad meal. I do miss the Mushroom Salad.
The entree was plain not much flavor. But the cheese was good though
Wonderful place, very magical, delicious, and quite the positive experience. The staff was very knowledgeable, attentive, and super friendly.
This was my first visit and I really enjoyed it. The menu options were a little confusing because of the mix of “four course meal” options and ala carte options. As a result of the confusion my wife didn’t get her salad. But I all-in-all I really liked it and will definitely try it again!
Awesome! Super fun experience and great food! Wish we had one in Auburn, Al!!
I was very disappointed in the decline of this restaurant. I have been a number of times before but it has been several years since I've been to the Duluth location and I was shocked at the difference in decor and ambiance. It has obviously been re-painted and all around the tables and corners of the walls you could see the old paint showing through. The bathroom had holes in the walls where previous fixtures had been and had not been patched or painted. The lighting at all Melting Pots I have visited has been dim and romantic. This had glaring light even though it was late evening by the time we finished dinner. I will not be visiting this location again.
Our waitress was awesome! She was very knowledgeable about gluten free items. The food was great.
Great Food Great Service Great Wine selection. Melting Pot is consistently excellent in service and quality!!!
We were at MP for Christmas. It was very warm in the restaurant for the first 30ish minutes, however, it was quickly attended to as other guests were mentioning the same. We prefer the Duluth location to Mansell. We prefer the classics and Duluth staff/management are happy to accomodate where Mansell staff simply says we don’t even have that available anymore. ie...kirschwasser liquor for the classic alpine. Two of us only use green goddess to compliment our entree. When we ask for only that (explaining no need to waste others that we don’t eat) and extra of it, Mansell will still bring out all of them and one small extra ramiken of green goddess (that has happened twice). Lastly, the last two times we went to Mansell (had to because we booked too late and Duluth was not available at the time we needed). The cheese course was “gummy” and was told by a manager that it was because too much flour was added to the cheese. It tasted fine but had an odd texture.
Took my mom there for Christmas dinner. Neither of us had been there before so we weren’t sure what to expect. I was very pleased and chose this restaurant because of the vegetarian option, which was absolutely delicious. The food was great, the atmosphere was calm and pleasant and my mom and I enjoyed it very much. It’s definitely a special occasion kind of place!
We were all very disappointed. We were very rushed to make decisions and pushed to donate money on Christmas Eve. As a result, we will not be returning.
Great food and service - again. Went for Christmas Eve dinner 2017. I've not had the same meal twice. Take your server's food & drink advice. This place does not disappoint.
We dine at this restaurant several times a year....love Melting Pot. We enjoyed dinner here as a couple Christmas Eve and had a fabulous meal. To be honest, we have had issues during previous visits and the manager and staff went out of their way to make sure that our previous issues were addressed and they made sure we had a great meal/experience. The Big Night Out (4 courses...cheese fondue, salad, entree and dessert fondue) is the way to go but go hungry...the portions are nice sized and you will definitely be full! Bottom line...this restaurant did the right thing, met our concerns head on and rectified them. Couple that level of commitment to their customers with incredible food served by a delightful and caring server (thank you Chanade!) and it made for a great experience. Do yourself a favor and go...you won't be sorry!
We went to the Melting Pot on Christmas Eve. Our server and all of the staff were very welcoming and genuinely happy to see us. The food was delicious and plentiful. We are so happy that we chose this restaurant to celebrate Christmas!