My sons birthday
Very good food and service, fun atmosphere. It got a little loud and the smell of the cooking pots permeates your clothes and hair though.
First time at The Melting Pot & our party of 4 were so pleased with every aspect of our dining experience! The staff were extremely helpful & explained everything. Our waitress was such a pleasure. The food was fabulous & we never felt rushed. Would return again.
Such an amazing experience! Service is always amazing. So friendly .? Excellent gluten-free options.
The melting pot is mt favorite special occasion place. I like it because it’s incredibly unique in what the menu offers and the sauces they offer for the main course are fantastic! Brandon was our server and he was also great. The only complaint is that it’s slightly expensive. ~130 for two. Other than that I love it there!
Excellent gluten free options! Nice addition of entertainment with table side magic.
The drive was pretty long from where we live. The service at the restaurant was nothing less than exceptional. The waiter was more than helpful for our party, especially because no one in our party had ever been to that restaurant I am. No you have no The drive was pretty long from where we live. The service at the restaurant was nothing less than exceptional. The waiter was more than helpful for our party, especially because no one in our party had ever been to that restaurant franchise before. Each course was perfectly spread out from one another giving us time to slightly digest and make room in between courses. The food was very tasty and flavorful no one in our party of seven had any complaints. I would definitely recommend this restaurant in this location to many more friends and family. Overall our experience was wonderful…I give it a five out of five and it was well worth the drive.
Very nice restaurant. Something different from where I would normally go. A little pricey but definitely worth it. All of the fondue was absolutely delicious.
This restaurant was very cool. I love the service and the fact that we cook our food.
We were a tough group--two kids, one dairy allergy, and one vegetarian. Great, patient service, and they managed to accommodate everyone.
Took my family there, we had a great time. The service was great and the good selection was outstanding. My 4 year old loved the whole fondue concept.
We cat wait to go back.
Thank you for the great experience!
Fun family birthday dinner. Service was a little rushed this night, which is unusual. We were not asked about drinks, and cheese fondue was not prepared at the table as in the past, waiter was less conversational. But it was fine as usually the dinner is very long. Overall, it's a unique experience with delicious food and we enjoyed it.
The Melting Pot never disappoints! Great food, great service. Fondue is an interactive meal which is a lot of fun.
Place is amazing. Loren and i enjoy it so much for special occasions
Delicious place with a very unique dining experience. Not a cheap place, but worth every dollar. Great service from Brandon, and all staff for that matter. Will definitely be returning.
Staff were amazing. Enjoyed the restaurant for my first time going. Our waitress was extremely friendly and helpful. I would highly recommended this restaurant to other couples
The food at Melting Pot has always been superior to many other restaurants. The fondue aspects of the business has always made the dining experience superior.
Since my last visit to a melting pot the prices ha e gone up a good bit and the portion sizes have gone down. Our server didnt make the cheese fondue at the tAble and it didntvtaste as fresh. For all I know it came from a can. Server very inattentive and slow to respond to requests. Lacked the usual timing of a traditional melting pot. didn't let the main fondue cook whike we had our salads, so we had to sit there and stare at plates of meat until the fondue was hot enough to use. This happened all 3 fondue courses. Server also never brought me oil and lemon for my salad as asked, so I had to eat it dry because she never came back before bringing the cold fondue to heat up while we stared at our main entree mests. The worst waste of $165 I've ever experienced. Not sure I'll go back if it's going to be like this. This was supposed t o be a special night. Poor service and not enough food really ruined our Valentine Celebration.
I've never had a bad experience here, Melting Pot is consistently wonderful!
The cheese fondue was disgusting and our waitress wasn’t the nicest or patient with us since it was our first time. The chocolate fondue was great
Service and food were excellent, Nick was great!
My daughter celebrated her 15th birthday with 7 friends. I requested a round booth when I made my reservation, and the request was granted. I ordered the small balloon package- I think it was $9.95 or $14.95- and each girl ordered off the Little Dipper menu. $30 per person for cheese, entree, and chocolate. The girls were able to choose any two cheeses and chocolates off the regular menu, and they had about 5-6 entrees from which to choose. All left full, even eating off this kids' menu. With drinks, the bill was $299. The server, Julie or Julia, was great, as was the bartender. I sat at the bar and enjoyed a cheese course and salad while the girls dined for almost two hours. The manager checked in to ensure we were enjoying the visit. This is my family's go-to place for celebrations. It consistently offers a great experience. The girls had a great time. Become a rewards member if you plan to go a few times a year.
Had a wonderful time there, our server Julie went above and beyond and we can’t wait to go back!
Overall, it was disappointing. They dont make the fondue at your table, the menu doesn't list all the ingredients and the heater at our table could barely keep the fondue at a simmer. It was taking 5 minutes to cook a piece of chicken. It certainly was not worth the cost or the drive time to get there.
good food that is fun . the service was exceptional
For the price of the restaurant, the service was awful. People who were seated after us received their first course before we even had water brought to our table. The waiter tried to walk away before taking our full order and barely said anything. They had no personality. We were stuck in a corner and forgotten about. We went on a Tuesday night and it wasn't busy at all.
Wonderful night! We really enjoyed the spinach artichoke fondue.
Our family's 1st time dining here and we were super impressed with the food, especially the cheese fondue. Our server Brandon was super informative, fun & attentive!! Don't hesitate to dine here, you won't regret it!!
Had a great time. Waiter was excellent which made the experience that much better. Food was on point.
Outstanding food and service from server Nick and manager who gave us a complimentary wine each when our fondue pot was dangerously full and too hot. Perfect dining experience.
The only issue we had was that it was not made clear that it was a Pre Fixe menu for New Years and as a result our bill was a lot more (almost double) what we had been expecting. I understand that many restaurants do pre fixe menus on certain occasions but it should be made clear when reservations are being made (most places make it very clear on their website). Honestly, we probably would have dined elsewhere to keep our bill reasonable. It came to almost $300 for three people). Also we had a reservation and weren’t seated until much later than expected and as a result we spent the actual new year at midnight in the car driving home. I think that would have been avoided had been seated on time.
We had an 8:30pm reservation for the New Years Eve Night Out and we weren’t seated until 8:50pm. Then we were sat at a one burner, where we had to request that we get separate portions and types of cheese and chocolate even though we had to pay $75 per person. Then they sat a loud family down next to us where children watched loud videos on a tablet, then listened to rap music on their phones, until a waiter came over and told them to keep it down. Horns blew all night, and when it was finally time for our dessert, the chocolate was made incorrectly for both of us. We were supposed to get champagne with the dinner, but had to ask until we received a glass. Overall it was a pretty bad experience, and disappointing since we go to Melting Pot a few times a year but this last time left a bad taste in my mouth.
Felt a bit rushed. Server could have been more attentive.
New Year’s Eve fun!!
We went to one in Florida 17 years ago and since then have been here 4 or 5 times. We really enjoy the food,ambience and experience.The waitstaff is always tremendous in dealing with the customer and in doing their job but also informative with information about the food and technique.we enjoy the ambience around the holidays.Our 2 daughters 10 & 15 both love the food, all 3 courses. I have recommended your restaurant to several friends and family. I know of a least 2 of them have went on more than one occasion. We will see you soon The Mele family.
We usual go once a year to celebrate my daughter’s birthday. We always enjoy the experience and the food, especially the chocolate!
We’ve been in once before together and we felt we had a better Experience the first time around. The food was plated better, the salads were tastier and our waitress was much more attentive.
This time around our waitress seemed rushed or uninterested in making the food presentable or mixing it fully. Our salads looked thrown together with chunks of cheese not broken up or an uneven amount of cheese to tomatoe (for the Caprese salad) and even our entrees looked like they were tossed on the plate and rushed out. Usually they’re separated and piled nicely.
We’ve been going to this location in Darien, Ct for years. each time it seems a little more gets take away. Examples include price menu increases, smaller and smaller portions of salad, and the latest change is that they don’t even make the cheese fondue table side. The cheese was cold and gritty. Also, I was celebrating my birthday and there was no candle for me to blow out. Being a major milestone birthday it was a big disappointment. Service used to be great and now it seems the waiters are just rushing us through and not as friendly. It’s such a shame to see a place like this go downhill. Paying over $150 for 4! Is a lot of money. I don’t think it’s worth it anymore.
Portions are very small for the price. Quality of food is mediocre - in particular for the prices. Always seem to be understaffed (had to go find our waiter a couple of times.) If you want fondue it is the only choice you have in the area - it is what it is.
A fun different type of restaurant. Recommend for any occasion.