Very nice relaxing and romantic meal. We will definitely come again.
Lovely times, as always. Attentive staff and manager and good food. Love that chocolate fondue!
Loved our waiter made the process easy and was professional and gave opinion on choices and parings when asked. Loved our food and will return.
It was a wonderful experience, our first opportunity dining in this fashion. Our server walked us through the entire way and was gracious and attentive to any questions. They also helped us navigate the cooking process so it was an all around enjoyable afternoon. We'll be back again!
It was our first time and we will definitely go back! We had an excellent server who explained the process, was very attentive and the pace of the 4 course meal was perfect! Loved the experience!
Great place for a fancy date night. So much fun and delicious food!
This was a nice date night with the wife. Food and service were excellent.
Very romantic.wife felt cherished
Great food. Super slow service.
My biggest disappointment to this experience was the restrooms. I have not been to The Melting Pot in several years, and I couldn’t believe how much work the restrooms needed. My toilet would barely flush and my friend’s toilet seat was broke. The water coming out of the faucet to wash your hands was ice cold. I informed the hostesses of this, and they said “oh - the water is always that cold.” The restrooms are years behind needing remodeled. For what you pay for the food & experience, this should definitely be fixed.
Also - the wine list was disappointing. There was not a good selection, and the wines on the menu were not good wines, but overpriced for the options.
I’m not sure I would go back anytime soon, and would probably advise others to avoid the Columbus location until these upgrades are made.
It was good overall. The entree portion was on the smaller side
It was a great visit to The Melting Pot. We were seated right away. The server was very attentive to our needs. He even took a picture of us. Each of the four courses was delicious.
Our server Josh was wonderful! Great food as always, I’m always glad to see delicious vegetarian options!
Love love love the melting pot. Went here to celebrate Valentine’s Day and had the 4 course for couples. Was phenomenal and our waiter was great! Will definitely be back soon.
Always a nice change to eating out...
You will not leave disappointed.
We took our daughter here for her 5th birthday, and she was amazed! Food was amazing (as always) and our server was attentive and helpful!
Went there for an early Valentine’s Day date. Waitress opened the bottle of red wine and ended up getting splashed on the face, arm, and shirt with wine. Didn’t offer to take it off the bill or to pour an extra glass. We go there all the time and the service is hit or miss. Food was excellent as always. Just wish the price point would be a little better considering you have people that spill wine on you or forget your drink orders.
We love the Melting Pot. It's a family favorite and we try to make it there frequently.
The food was amazing, as usual and our server, Phil, was incredible. Thank you for a fantastic night!
Everything was perfect as I requested... Beyond expectations!
We usually dine at this location about 4-5 times per year, but this visit was not one of the better ones. Most disappointing was finding out that we couldn't use our $25 off coupon because we didn't order the Big Night Out or Create Your Own meals. Ironically, we both ordered 4-course entrees which were higher prices than the Create Your Own meals. That makes no sense and it was very frustrating to find that out upon paying the bill. We had received $100 in coupons ($25 for each quarter of 2018) as a bonus for purchasing a $100 gift card in the month of December.
The overall cadence of the meal was just off on this visit. A few examples:
1. While our server was very friendly, it felt that requests for drink refills and silverware were forgotten because we were seated back in the far corner. It was by far the longest dining experience we've had there (2.5 hours), which was not ideal.
2. Our tongs were taken away mistakenly after our first course, which presented a problem because we still didn't have them when our main course arrived. Even after asking for new ones, it still took at good 5-7 minutes to receive them while our food sat there.
3. Waited a very long time for chocolate fondue to cap off the meal, and then it took about 10+ minutes to get warm. We finally flagged down our server and asked to have the burner heat turned up higher.
4. Finally, even though I included a note about celebrating a birthday on our reservation, no special acknowledgement was made like on all previous visits.
Very pleased with our recent experience. Waiter was extremely polite and had multiple table touches by management. Food was excellent. Did not feel rushed whatsoever. Overall a fantastic dining experience.
Very nice experience. Expensive for sure. Meal for three adults with no dessert was $155. But for a once and awhile special occasion it’s perfect.
Service and food was great! Wish we had one closer to Youngstown.
There are very few romatic/special occasion type places that are also kid-friendly, this is one of the few. They have 2-seater booths that feel bigger than they really are, allow you to sit "next to" your date rather than across... at the same time, on the other side of the restaurant, they've got larger tables to accommodate larger families with children. It's a great date night and kid type restaurant because it's an interactive experience, and getting messy is expected, so all the fussiness that might usually come with a "special occasion" place is not really possible... The cooking style takes a while to get used to, if you don't cook or aren't familiar with fondu, and to be sure, I find filet mignon to be cooked MUCH better when it's not cut into little pieces and boiled in broth (or oil, depending upon your cooking style preference), but this isn't about the best steak in town, it's about having the best EXPERIENCE in town, and Melting Pot certainly provides that!
The food and staff were great but I gave th server a 3 star on his device as he left us hanging for our desert. Luckily another server came to our rescue. His name was George and he cleared our plates and brought us our dessert and him I give 5 stars for taking care of the first even though it wasn't his table. We will be back.
Always a great experience at the Melting Pot!! Love the wait staff love the food!
Our experience was fantastic, but Joey was exceptional. Attentive, patient, witty.
Be ready to be here for two plus hours. Also our service was extremely slow. We had to wait 15-20 minutes after being finished with the first course to get it cleared from our table and then ANOTHER 15-20 for them to bring the next course. We did not even get to enjoy our dessert fondue because by the time that is had arrived the restaurant had been closed for almost 2 hours and we were the last ones there. Feeling really awkward about that we decided to just pack it up and leave. When we got the dessert course we asked for our check which took our waiter another 20 minutes to get to us. Our reservation was for 8:45pm, first course came at 9:20pm, second came at 10:10pm, and dessert came at 10:45pm. I enjoy a lengthy dinner as much as the next but over two hours on a weekday is not what we had in mind. Especially because the closed the restaurant at 9pm.