The Melting Pot - Columbus
As always it was a great experience. We love the experience.
We had a great experience and a even better waiter
We love the Melting Pot for our anniversary. It’s always so romantic and secluded. This trip was a little more loud than we’re use to; both the ambient music and the crowd volume. Our server was great, the food was amazing and we will definitely be going back for more.
Took my son here to celebrate his belated birthday. I don't have enough good things to say about it. Kayla was our server and she was amazing. Explained the whole process since it was our first time. Food was phenomenal. Service was amazing. Overall a wonderful experience.
Laura, So glad to hear you had a great experience. I know Kayla will be excited to hear how much you enjoyed her service. Can't wait to host your son for more birthdays!
Jillian was amazing! My girlfriend loved every minute of it!
Kimberly, Glad you had a great time! We have shared your review with Jilian.
We went to celebrate my wife’s birthday. Everything was great. We enjoyed ourselves very much.
I’ve been to this melting pot with my wife before and loved it, had a great experience. Went there tonight on a business trip with coworkers and it was subpar, which was disappointing because it was their first time at the melting pot. Server was new and you could tell; kept forgetting to bring drinks, forgot our charcuterie board, accidentally squirted lemon juice on me, slow between courses, seemed nervous and not confident. The restaurant was either out of or didn’t have my colleague’s beverages of choice. The food however was great as always. As far as ambiance, there was a bit of a funky aroma that I noticed as I was walking down the steps that lingered throughout our meal. The table across from us was left dirty from prior customers and never cleaned the entire time we were there, so it sort of felt unkempt.
Tonight was not the experience I’ve come to expect from the melting pot, but I’ll certainly be back in the future as I’ve had great experiences in the past.
It was my first time at a Melting Pot though my partner had been several times before. It’s a pricey night out, but the experience is fun and different so I suppose we’re paying for that.
Our server started out well, chirpy and pleasant, but as the night progressed her quality of service nosedived - failing to clear the table of used silverware, glasses, and plates, failing to clean up a spillage properly, refilling only my glass and never my partner’s, failing to supply fresh linens after they were used to mop up the spillage. Overall we got the impression that the staff were all new or part-time and that the quality of service from all the staff was a touch lacking from the moment we entered.
If it wasn’t for the fact my partner says that this is an unusual level of service for this establishment then the review would be more scathing considering dinner for two (with no alcohol involved) cost $120.
I will go back, but I’m hoping for better service next time.
Amazing way to spend my birthday!!!! Food was delicious, waitress was amazing, can’t wait to go again!
We had the Wisconsin blend cheese and we thought that there was just a little too much sherry and white wine but other than that it was fantastic! Our service was phenomenal and she was so helpful as it was our first time.
Went to this location for our 7th anniversary and we were very pleased with the experience. The complimentary chocolate strawberries were an added bonus. Food and service were amazing. Will be returning soon.
Our server was phenomenal! She knew when to talk and when to back off for a quieter more romantic experience and got out order perfect! Thank you!
Our server was great we just had cheese fondue and didn’t feel rushed and our service was great
We had not been to the melting pot for many years. We had a nice time. Especially since we skipped the entire and just had the cheese and chocolate! More than enough food. Very nice evening.
Perfect birthday for my 6 year old. Leah really made him feel special
Awesome this is my wife’s favorite place the food was awsome
Excellent service and good food. Atmosphere was good.
Our server Niel was great! I had a lot of food allergies to work around and questions, but he had such an accommodating attitude I appreciate the experience and would come back anytime.
Considering the cost of the meal, it would have been nice to have a little more chocolate for the 4 of us. Felt a little stingy.
Service was great; food was great; everything was explained to us well. The only downside was there was a loud party that came in like a 1/2 hour before we left. I didn’t know the restaurant was underground... basement...it was cool temp wise in there because of it.
Menu is very confusing. Server’
Great! Food and service was really good!
Our server did an amazing job. This was the first time me and my daughter have ever been to the Melting Pot. I will be returning for future special occasions.
My girlfriend and I used to go to The melting pot all the time. We went twice recently, in the past 2 months, and both times the portion sizes were extremely different from the times we used to go before. On the last 2 visits we both added on a lobster tail on our main entree. But these past couple times the lobster has been super super small compared to when we used to go. Same thing with the other entrees. That's the only real complaint that I would have.
Nice decor and very friendly service. Knowledgeable and willing to give advice on menu. We used the new grilling option and it did Not cook well. Meats were under or over cooked and pan did not heat up uniformly because square pan on round burner. Have had many good meals here but will go back to the fondue cooking. The chocolate fondue for dessert is the best.
They have removed the Quattro Formaggio cheese fondue option from the menu. It was our favorite type. The service and quality of food was outstanding. I will always recommend the s’mores chocolate fondue.
Amazing dining experience with great servers! Food was expensive but delicious.
We love the melting pot and visit every time we are in Columbus. The experience is unique even our kids love it.
Always great service by wait staff and management; however I noted on Open Table, at the host stand and to the waiter that it was my daughter’s 18th birthday and they never brought the dessert with a candle as they said they would. it was disappointing as we were counting on that and she was leaving for college the next day.
Went there for our anniversary and loved it! The entree portion was a little lackluster as it all tasted the same but the cheese and dessert fondues were amazing and more then made up for the entrees! Banana Fosters dessert was to die for! Great service by Jillian!
I love The Melting Pot's food, but I wish there was a 3-course option. The 4-course option is SO much food! It's also really easy to hear everyone else's conversations.
Love the Melting Pot. Was there celebrating my BD. We were sat next to a table with the three kids, one very loud. And we were at the very back in the corner of the restaurant. I realize someone had to sit there.
Love the food, was not impressed with our waiter. He continued to bring me refills, but never refilled my boyfriends water. We also waited several minutes for our check back. Also didn’t like how we had our salads during the cheese course. There was a lot and kept pressuring us into the next course
Hi Marissa, I am sorry to hear about the service you received. I will be sure to address your concerns with your server. Thank you for your feedback.
The only thing I could complain about is I got a call that there was a gas leak in my house so I had to leave without dessert and, since we had the 4 course meal, had to pay for the whole thing. Otherwise, it was good.
Hi Rocky, Our assistant manager explained when dropping the check that if we did not include the chocolate as a part of the 4-course experience, the cost of your dinner would be more as a la carte pricing. We included the chocolate fondue in order for you to be able to receive the lower 4-course combo pricing. I apologize about any confusion this might have caused.
The Melting Pot is an outstanding dining experience. It allows you to enjoy the company you are with as well as excellent food!
Our server was great, and the food was delicious! It was a wonderful time for my wife and I. One small thing, we received 6 chocolate covered strawberries to take home with us. The Chocolate was great, but the strawberries were awful. The experience at the restaurant was great though.
The style of the restaurant is pointless. Not anniversary worthy at all.
Hi Kristi, I'm sorry to hear you did not enjoy your Anniversary dinner with us. Can you please email or call us with more details about your experience and your rating. I would like to hear your feedback and what we can do to improve. Thank you.
Food was overall good but service was slow and restaurant was under some sort of repair or construction..didn’t feel clean and “ top notch “ for the price of the meal. Long waits in between courses...
My guest had not ever been to a melting pot before and not good first impression for him.
Server commented that they had been really busy for a Tuesday but floors in restaurant dirty and no towels /hand towels in bathroom
I have frequented the melting pot in Pittsburgh a few times and always loved it! Great experience, but wish we had not spent the time or the money it cost us for the Columbus location
This place is awesome. The service was awesome, but it was the price that got me. I wish it was cheaper to eat there. That’s the only complaint I have at this time. It is pretty expensive, but the food is good.
Delicious! Wonderful as always. Thank you for making my sister in laws birthday lunch terrific.