Nice birthday celebration with the girls
Justin our server was fantastic. Our table was ready within within minutes of our reservation time even on a Friday evening . Once again our server Justin was fantastic even with it being my dining companion first time, Justin was patient with explaining the menu I would certainly recommend this location and this restaurant again
The manager was super attentive and the waitress was very nice! My son and I had a great mommy-son date! The food was fresh and very filling! Cocktail on point - best bartender ever!
It’s really not my thing. I like cheese and bread. I like fruit and cake with chocolate. But meat cooked in a vat of broth just isn’t my thing. Dripping wet steak, chicken, etc is just very meh.
I always enjoy it, sometimes they are a little slow, but going there I'm never in a hurry, I always expect at least a couple of hours. If I had a complaint it would be the menu, I don't like how they "dumbed it down", I like the old menu layout. Also this time I was there with someone who had never been and they were totally confused by the menu (another reason I liked the old menu, it was easier to follow), but that's just me.
The Melting Pot in Columbia was everything I hoped it would be - good cheese, good food, and a great time. The food was delicious from the cheeses we chose to the entrees we cooked ourselves. Even the cocktails were exceptional. My friend and I only wished there was more cheese in a pot. With two of us at the table, we ran through two cheese offerings before our entree came, and then a third with our entrees. We probably didn't need that much cheese, but it was so good we wished there was more!
The best part was how amenable the staff was. In addition to providing recommendations and help with ordering off the menu, when we told our server we wanted to order 2 cheeses, she moved us to a table with two burners to accommodate us. Our server was very friendly and fun, and definitely added to the delightful night. Highly recommend!
Our server got bogged down by a 10-top birthday party also in our section, so me and my guest were nearly forgotten throughout. We waited for a water refill for 10+ minutes, and then for the check for another 15+ after we were finished dining. It's just not what I expect when dinner costs $125/2 people... Sort of fun as a once a year restaurant, but not likely to visit this location again.
The service and food is EXCELLENT, from the time you walk in the door until you exit. The Owners are there a lot and when they are there, they walk around and make sure all is well. The servers we have had, every time, are attentive and friendly. The food is amazing from cheese to chocolate and the variety of choices is awesome. We love the setting for romance, bringing family for a fun evening - any age.
Thank you to all at the Melting Pot in Columbia, MD. You keep doing what you're doing and we will keep coming back. We love it there!!
Quite pricey for everyday dining but very reasonable for a special event.
We made a reservation for The Melting Pot earlier in the day for 8:45 PM. We arrived 10 minutes early and did not get seated until 9:10 PM, while there were a dozen tables open as we walked through to our seat. We had never been to the melting pot before and the server didn’t explain the options well; it seemed like she didn’t feel like having to explain everything. It took 2 hours for us to get our food and it was mediocre at best. Probably will never go to the melting pot ever again and if I do I will not go to this location.
The food was amazing gave me a foodgasm. The staff was amazing too🤗
We go to the Melting Pot once a year for a special occasion and changed to the Columbia location 3 yrs ago due to a dissatisfaction with another location. Looks like we may just go to the movies next year. There was a string of service problems that just left a bad taste in our mouth. The food was excellent and the owner was very apologetic and tried to make things right but other overall result was a disappointing evening.
We did the Maryland experience and it was AMAZING!! It was a mom and her 2 adult daughters and we all had a wonderful time.
I love the Melting Pot. Celebrated my husband's 50th birthday Friday night. Requested balloons on the table and they were there when we arrived. Eloy was very attentive to our needs and even surprised us with a plate decorated with Happy 50th Birthday in gel icing & a piece of cake. They never disappoint.
Our server was either new or completely disinterested in her job. We had to request things multiple times, correct her on menu pricing as well as having to ask for the food to be served in its entirety. Food quality wasn’t bad but wasn’t great.
One of my favorite places to eat and chat. No rush and long meals. All the food is delicious!
Sat for almost 40 minutes before we had food. Then another long delay for the next course.
Amazing restaurant! Phenomenal food and great atmosphere. 10/10. If you ever get the chance to go, GO.
Took son in law for his birthday, everyone enjoyed the meal and the experience.
I went to the melting pot with my family because I received a gift card. The food was delicious, however the restaurant was loud, hot, and our booth was cramped. (The noise was from talking and laughter, the heat from the stove on the table, and there was very little space between the seat and the table.)
I was really looking forward to a martini. Although the drink was beautiful, it had little flavor which was disappointing.
I would choose to go somewhere else.
Great food and service. Enjoyed our visit and will be back for another birthday celebration soon.
I love the Melting Pot! A great Sunday night dinner for my husband and I!
I was very happy with the service. It was my granddaughter's 13th birthday and they treated her to balloons, teddy bear, chocolate, and a virgin Yin and Yang drink! It was a great experience for her.
The place is nice. I loved the food and the servers were great. I will definitely go again. The only thing I did not like is that it is a very dark ambience, but is not like this will kept me from going back.
Excellent food and great experience, friendly staff, love it!
What a great night! Love it!
The food was excellent. Unfortunately our service was unacceptable. We were at the restaurant for over three and a half hours due to slow service and lack of follow through. We spoke to the manager and she did everything possible to compensate us for our time and lack of service.
If you want a trip down memory lane, to the 1970s, be sure and hit the Melting Pot. This place was the rage back when skiiing, tennis, peace signs and turtle neck sweaters were hip.
Other than nostalgia, however, I see no reason to go back. Dipping bread and veggies in melted cheese, followed by boiling your own individual pieces of meat, chicken, seafood is what it amounts to. Wow, what blast.
After the fact that you get to make your own food, the ordinariness of the experience wears off. Not worth the $150 (for four). The Columbia Melting Pot is very crowded and the service is really slow. Very slow and tedious experience and really meant for aging baby boomers.
Overall the staff seemed very disinterested and unprofessional. My wife and I love Melting Pot. We've been to this location a few times but over the past few years little problems have grown more noticeable. Part of the experience at Melting Pot is a personable waiter/waitress since they spend a good bit of time cooking/setting-up in front of you. Our waitress did not know the menu at all and provided no suggestions - felt like we bothered her with questions about new additions to the menu. Then she disappeared for over 30 minutes, seemed frustrated that we weren't ready to order desert when she finally emerged, and when she delivered our desert she tossed the check on the table with it (literally tossed). Just a poor experience. What makes it all worse is that this is simple training. I expect more when I pay $150+ for dinner. I would suggest you go to Towson or Annapolis. Don't go to Columbia.
This was the worst dinner of our lives. The service was so slow, we were there for 3 hours. We were in a back part of a room where it was dead silent (no music) and we felt claustrophobic. The food was bland and not worth $50 a person. We cooked the food at the recommended time and it did not seem done. We cooked it more, but it did not help. We both felt sick afterwards. Honestly if I could rate this restaurant, I’d give it a -1/10. I would rather spend my $120 at Taco Bell.
Worst restaurant I've ever been to.Spent over $100 to cook our own food in a weird cheese water! It SUCKED!!!!
Lol too expensive for what it’s worth. Wanted to give it a try and it was a fail and waste of my time and money
Quiet ambiance. Good service. Tasty food. Due to the type of dining experience, I would only attend with someone you're very close to since everyone will be using the same fondue pots. Great for date night
The experience we had wasn't awful. It just wasn't good, either. Things were actually going well until halfway through the meal. Up to that point it had been taking longer and longer for our server to return to us in our little back corner of the restaurant, but we let it go. Then I asked for a drink and some more dipping sauce (there was almost none in the containers to begin with), and he disappeared for about 20 minutes. We saw him at other tables, but couldn't flag him down. My food was overcooking in the pot or sitting cold on my plate, so I decided I'd had enough and called the restaurant to get the front desk. I asked if someone could just bring my drink and the sauce we asked for. I got maybe 3 servers and the manager. I finally got that sauce, but they took the other one and never brought more.
While I feel bad for causing a scene, this was supposed to be a special occasion, and I wasn't wrong to complain. I have good memories of this restaurant from previous visits years ago, and this experience did not live up to them. I appreciate what the manager did to make up for it, comping our dessert, but then not a few minutes later the server started clearing the entire table while we still had food on our plates. My fiance got to keep his plate, but he was trying to scrape up what little dipping sauces were left to finish the food because the server took that too. I feel like we were being rushed to finish dessert and go.
On the way out we let the manager know that there was some spilled soap on the floor in the bathroom. We were just trying to be considerate and give them a heads up so someone else didn't wind up complaining. The response we got felt like she just wanted us to leave. It wasn't a great night. I definitely won't be going back to that location ever again. The food was good, but then again, you cook your own food. The entire reason for going is the ambiance and the way the different courses are served. If that's no good, what's the point?
Considering we had reservations and it was not busy we were still seated late. Food was good but service was poor. We don’t know how they would operate if it is actually busy. There were maybe 5 tables but the service was horrible.
We Will not be back!
Food never disappoints just would’ve appreciated more attentive waitress & a little more light - can’t be real romantic anyway with the tables so close by
We enjoyed our visit very much, our server was wonderful!
We are from out of town and I had made a 5 pm reservation for myself & my husband. We arrived and were seated fairly quickly. Our waiter, Calvin, was exceptional. My husband has Celiac Disease and cannot eat gluten. Calvin was very sympathetic and brought us GF plates that were delicious. We enjoyed the 4 course meal and were at the restaurant for 3 hours. It was a cuisine experience that we thoroughly enjoyed. We will definitely be back!
The food was good, but the experience is what you're paying for. It's a nice restaurant, you get to do a lot of the boiling and dipping yourself (it is a fondue place, after all). They have lots of amenities if you're looking for uniqueness on a special occasion.
I have been to this melting pot many times and have always been very happy. However this night was terrible. We had a waiter who just would disappear and some other helper would try to help out. The cheese course they had put both the bread and vegetables on one plate and the bread was soggy(gross!). Couldn’t find our waiter to exchange so we dealt with it. Took another 30 minutes to get our salads. Our broth was put on the table only to evaporate because our food was no where because our waiter was no where. Some other staff member refilled our broth, never added the wine to the coco vin which we paid extra for and we finally got our food. We did the special valentine menu and were also very disappointed with the mini pieces of meat (4) of each that were on our trays. It wasn’t even busy when we were there for an 8 o’clock reservation. We did not get out of there until 11:30 due to the service. When I was leaving I tried to locate the manager to fill her in on our experience and she too was no where to be found. I’m not sure I’ll be back...it was very disappointing.