The Melting Pot - Cincinnati
Christmas Eve Special Menus & Offers
Leave the dishes to us and enjoy fondue with friends and family on the night before Christmas. Open menu on this day. Close at 9PM.
Tuesday, December 24, 2019
New Year's Eve Special Menus & Offers
Join us for NYE and dine on a special 5 Course Set Menu with Champagne Toast and Goodie Bag. $139.95 per couple from 4-10 PM. Same package $115.95 from 3-4 PM and 10 PM and later.
Tuesday, December 31, 2019
The restaurant was under construction, which negatively impacted the atmosphere of what should have been a quiet, intimate setting. Additionally, the service was mediocre and our server seemed annoyed that we were there. The food was good - not great - but not worth the price, especially when you consider the other issues.
We are frequent customers (visit about 1x a month) and have noticed a switch in preparation of the cheese. Instead of making it at the table, it comes out Premixed and melted. With this change is a slight difference in taste.
We have also noticed a turnover of servers and the quality of service the past few visits has not been up to par.
Our waiter was not very attentive and he messed up our cheese fondue.... it never fully melted and was one big clump. We did speak the manager who offered to bring out a new pot or add portions to our dessert. We chose the extra dessert. They brought our party of 4 enough for 6. We were very appreciative of that gesture.
We enjoyed our first time at this restaurant. It was fun and a different way to enjoy dinner.
Wonderful food and service!
Felt the wait staff weren’t very attentive.. yes they brought out the food and mixes the fondue but that was it.. had reservations and requested additional romance add on such as flowers, petals, toast and was sat in the front room against the front windows.. was not what was expected for the occasion. We have been there many times prior
To the remodel and always had a great time.. I even asked my wife to marry me there.. this was the worst experience we have had..
Our server Chris was excellent and the food was great as well. The restaurant is kind of a mess right now with construction. After having a reservation they tried to seat us in the bar, with two kids, at a high table. Then we moved to the back room where at first it was freezing, and then it was so hot we were sweating. Hopefully they are also working on the ventilation system during the remodel because we left and smelled like cooked beef. The steak in the coq au vin is amazing. Cheddar is an amazing cheese fondue. The smores dessert fondue was also great . Overall food is great, service from Chris was amazing, location not so much right now.
We always expect a relaxed, extended dinner when we go to Melting Pot, but this last visit took 3 hrs for just 4 of us at the table. The restaurant was not busy on this Wednesday night. Waiter forgot to bring out the flight of wines that we ordered with each course (two of the missed wines were comped). The time between courses and to wait on our check was frustrating.
I’m not a fan of the remodel. I understand the desire to look and feel more modern, but MP is now just another restaurant... nothing special or romantic about it now. Just a long meal in a bright, over lit room, with folks right next to you.
wonderful experience and a delicious meal. a bit pricy for the quality, but you leave undoubtedly full and happy. awesome service. ambience would be top notch but this location is currently under construction which would have been nice to know before hand
Great service (Al) and very good, fun experience. They are renovating and some of it is done. So far it looks very nice.
Awful experience. Came here on a Wednesday night at 8 PM. Had reservations, but arrived 10 mins early. Waited until a few minutes after 8 o'clock to be seated. Waited 10 minutes for service, but didn't have a chance to order a drink, and no waters or apologies were brought. Place was under heavy construction and everyone was jammed into an extremely noisy room with at least 3 tables of very noisy very young children. This normally wouldn't be an issue, but my wife and I had a date night away from the kiddos and were hoping for a low key night. We couldn't ask to be seated elsewhere since the restaurant was tarped off. For the price of dishes at this place, I expected much better/more prompt service and more of an effort to make things right as we were leaving by the hostess. We won't be back until the construction is complete - they shouldn't be open for business right now.
I recommend that you don't go to the Melting pot until the remodeling is done (maybe in December 2019?) It badly hurts the experience, The place was in bad need of an update. The food was good - perhaps too many decisions to make about combinations. Nothing simple. We had a very helpful server.
Cheese fondue is excellent. The rest of the food is mediocre at best.
Always a great place to celebrate an occasion. The food is good, but go for the experience. Cost is high, but you pay for the experience.
Never been there but was glad that we went everything was great.
Our server Cara was wonderful. Friendly, competent with allergies, and just super kind.
Great time but timing was slow
Absolutely wonderful every time we visit. Awesome and affordable deals every month!
Our server was amazing. She was very knowledgeable and made for a great experience. We went for my birthday and had a wonderful time. Left feeling very full and satisfied!
Good food, good service, fun time as family. Under construction right now but when done going to guess it will be even better!
As always The Melting Pot did not disappoint. Everything was great even through the remodel going on. Keith was our host for the evening and was attentive and took care of everything.
Glad you enjoyed Adam, thank you for the review!
The server was so nice and very quick. The food was amazing, this was our fourth visit. Such a great experience!
Thank you for the review, glad you all enjoyed.
Overall, dinner was good. The service was a bit slow but the food was good.
Gill, thank you for taking the time to leave a review. Will be sharing your feedback on pace of service with staff. Hope to see you again!
I would maybe recommend to a friend, after they are done with their renovation.
Benh, thank you for taking the time to leave a review and thank you for bearing with us while we remodel to better server our guests. We should be done around the end of October. Cheers!
I gave 4 stars on everything so I could give 5 stars to our server Cara! Wow, we've been there so many times and this by far has been the most outstanding service ever!!! She had the best pace of any server we've ever had. From the time she took our drink order to the delivery of the bill. We never waited on her to clear table or bring next course, she literally would walk by and look to see where we were at and she'd time it so when we just finished one course, she was there with the next one. We've been there times that we felt really rushed by the server and then other times, we were looking everywhere for our server because we hadn't seen them for quite some time, dragging the dinner to 3 hours or longer. She was absolutely fantastic!! I hope you will recognize her because she was spot on!
Tina, thank you the review and kind words for Cara. We will definitely share your posititive comments with her. Hope to see you again! ZH
Came to The Melting Pot to celebrate our anniversary. I'd been looking forward to the experience for months, and it exceeded my expectations! Food was incredible. I figured the salad would be the least exciting of the four courses, but we agreed it was the best salad we've ever had. Server was funny and very helpful. Great place for a date night. Definitely worth the price for a special occasion--highly recommend!
Thanks for the review Nicole. We are thrilled you chose us for your anniversary. Glad you all enjoyed!
Everything was great with the exception that there was construction going on. I would not recommend until remodeling is finished. The house level seemed a little high too. Food was great and so was the service.
We went to Melting Pot to celebrate our 25th wedding anniversary and we could not have been happier with the experience. We were treated so great by our server who went above and beyond to make our day so special. We couldn’t ask for anything more.
Glad you enjoyed Lisa, thank you for the review.
Birthday very nice venue
Happy belated Craig, glad you enjoyed!
We're not very big fans of the change with the cheese being prepared in the kitchen. We like the way it was made in front of you at the table. The service as always was outstanding.
Lee, thank you for your review. I am sorry you were not given the option. Next time in let the server know you want the cheese prepared table-side when placing order. My apologies. Cheers, Zach Hearon
We did the special 2 for 59, the last time we did this there was more options and the cheese was made at our table and this time it was not so this experience wasnt as great as last. But it was still good
Tara, thank you for the review. Next time in ask server to make cheese table-side when they great the table. My apologies if this option was not given to you. Best regards, Zach Hearon
Romantic anniversary dinner! Thank you to our awesome server and the support staff!!
Happy belated Anniversary! Thank you for picking us!
We always love the Melting Pot for special occasions. Great time spent over great food. Our server was attentive and very personable. See you again next special occasion!
Thank you for the 5 star review Brian - glad you enjoyed!
The experience was amazing!! If you are looking for a good place to go for a date, this is THE place!
Glad you enjoyed Austin, thank you for the review!
The food quality is excellent. Atmosphere is great. The cheese and chocolate option is very reasonably priced. The total full course meal is good, but just not worth the money. But I do enjoy that it takes a long time because you get to enjoy each other’s company around the table. But I recommend just doing the cheese and chocolate.
It was a wonderful time.
Celebrated my daughter’s 13th birthday! The birthday card and special dessert were a wonderful surprise and made her feel so special. Great service from Al!
Cara waited on us and she was fantastic. Food was good, as ever.