The Melting Pot - Castleton
Butterkse | Fontina | Parmesan | Spinach | Artichoke Hearts | Garlic
Cajun Filet Mignon
The food was amazing and it was a great evening overall!
The food was as good as I remember. But, the service was dreadful. The staff just seemed to be overwhelmed. This is the COVID era, so perhaps they had some staffing issues.
Wait staff was not very attentive for the first 3 courses and took over a half hour to get anything to drink. We did not get drinks till we said something to the hostess that brought the cheese course.
Bre was so nice and a great server!
Made our daughters birthday special
Glad to be back!
We had a wonderful meal. Our waitress was attentive. She explained the process so our daughter felt comfortable. We had two hours of uninterrupted family time as we processed through all four courses. We left relaxed, full, and smiling.
The server (Brea) was amazing. So much fun. We had a great anniversary dinner.
We go to the Melting Pot every year for my daughter’s birthday. We have never had a bad experience and the wait staff is fantastic. This time we especially enjoyed our waiter, Jimmie. He not only took great care of us but was so personable and very nice. Highly recommend both the restaurant and Jimmie.
Jimmy was a great server! Thank you for making our celebration so joyful!
My son and I had a great experience with excellent service and delicious food. Will definitely return.
The Melting Pot is a very nice romantic setting. Very nice for a couple to get away and spend some quality time together.
Our waitress, Ally was great. We will definitely be back
It was so-so...
Everything was very good as expected. Great atmosphere for date night with my lady. Make sure you plan for at least two hours as it does take time. Service wasn't perfect but our server was new so I'm sure she'll get better with time. I can see she's trying to do her best.
It was great! Nancy waited on us and made our experience a memorable one. Very attentive and friendly.
One of our waiters wasn’t attentive to our table at all. We had to ask several times for things or someone else would end up helping us instead. Either plates were left for way too long to be picked up or they were taken from us without us even being finished. Staff just overall seemed very unaware.
Love this place! Always looking forward to eating here!
It was our anniversary and everyone there made us feel special. The food was tasty and delivered in a timely manner. Our server went out of her way to get us chocolate covered strawberries
It was very warm inside. Uncomfortable. Did not like having to time/cook my own food.
We enjoyed our experience.
We usually celebrate our anniversary every year at the Melting Pot and our 45th anniversary celebration was not disappointing.
Service was extremely slow dinner, took over 3 hours! First time sitting in the bar area and didn’t like it as much as the dining rooms. Waitress was also bar tending which led to the slow service. Food was excellent as always. Loved their vegan cheese fondue, it was as good as the original! Had someone with a dairy allergy with us and they had great menu options for both her and a vegetarian.
Food was delicious. Server and server in training were great. Management came to our table a couple of times to check in which wash very nice. Great first post pandemic meal!
Just what we needed. Got out of house to celebrate wife's birthday.
Food was good but service was horrible. I won’t be going back.
We had a reservation for 6/19/2020. Everything went smoothly with getting seated, putting in our order, and getting our drinks. When the waitress returned to make the cheese, it exploded. I have burns down my left arm. We left the table quickly and she yelled for a manager. The manager came over, realized what happened, and went to the kitchen to bring out the prep team. He lectured them on safety and training tips. My sister asked about cleaning up the table and was told to use our napkins from our utensils. Another employee came over to switch out the cheese pot. By the time everything was cleaned, and we were able to sit back down, the cheese was cold. The manager returned with burn cream for my arm and to ask if we needed anything. We requested the sides that went with the cheese due to not being given any. The waitress brought out the sides and disappeared. When we finished with the cheese, another employee came and cleaned off the table. At this point, the waitress came back and provided salads and instructed a different employee on where to put the pots for the meat. We asked for drink refills. The table behind my mother had their cheese course. Their pot exploded. It went over the chair and on my mother's back. The meat course came out. We asked for refills again. The waitress disappeared for almost 30 minutes. When she returned, she and another employee cleaned the table. We asked for drink refills again. The chocolate came out. We had to ask for utensils and were told to just eat off the fondue fork that goes into the pot. We asked for drink refills again. We got one of the three drinks. The manager never came back to check on us. The waitress offered more burn cream, but nothing else.
Food was ok, too expensive for the quality! Our waiter was great!, the manager did come check on us several times during our visit, which was appreciated.
Always awesome. Nancy was amazing as our waitress
Everything was wonderful, however it was our servers first time out of training so it was pretty slow.
This visit to the Melting Pot was a first for my wife and I; and something long awaited due to Covid canceling multiple reservations this year. We were not disappointed! The service was great, our server went over everything and took the time to recommend items, the atmosphere was amazing for our meal and the food was spectacular. We both can’t wait to return.
Marlow was awesome! Will always continue to keep going back there
Always love the Melting pot for special Birthday celebrations, always delicious. Tried some new dishes, including the vegan cheese and chocolate for a dairy allergy that was as good as the regular ones, impressive! Service was extremely slow (over 3 hours) for a combination of reasons; due to curfew many reservations times changed, understaffed and we had a new server. We weren't in a big rush so we enjoyed it. Management stepped in and overall we had a fun evening. Can't wait to due it again! Thank you for a wonderful 25th birthday for my Wonder Twins!
Small portions for the money. Loud atmosphere. Restaurant needs to be updated and remodel. Spent $200 and felt very let down.
It was a nice evening with family. Good food and service. Thanks Jimmy!
Took my boyfriend out for his birthday, and he loved it!
Great food and service. Great place for date night.
My wife loves the private setting
Incredibly friendly staff and prompt too!
We waited several minutes after we were seated and no one acknowledged us. Was able to speak to the manager and she was able to discern the problem and corrected it. Our servers were very good and knowledgeable. Thank you for everyone’s hard work and attention
Terrific four-course meal. The “Flaming Turtle” dessert fondue was amazing.
We had a server who was in training and she did a great job!
The Melting Pot - Castleton is rated 4.5 stars by 3106 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.