We go every year for my daughter's birthday. It is easy to adhere to cooking times using your timer app on your cell phone.
Great time as always. Lawerence is an amazing server.
We do not live close to a Melting Pot so when we came to Florida, we decided that we should find one and go there. We were delighted. Our server was wonderful, friendly, welcoming and accommodating. It's a fun treat and we loved the food, the ambiance and the overall experience!
Great food and service, awesome atmosphere very helpful.
Went for dinner with my granddaughter. It was her first time and our server was James and he made it special. Thank you and we will go back.
Poor management,drunks out of control manager didn't seem to care about the rest of the other customers comfort level. Awkward to say the least.don't waste your hard earned money here.seriously dont
We had some issues with this restaurant. We have been at The Melting Pot in another city which was superb and this one lacked in several respects. One, our table was not ready for 10 minutes ever though we entered just after our scheduled time. Two, the server kept bringing items with gluten in them even though from the beginning we told him nothing with gluten. Three, the service was amazingly slow and we waited 25 minutes between our cheese fondue and the entree. We were disappointed.
Everything was GREAT!!
I ate at the melting pot in Boca on New Year’s Day because my daughter loves going there.
I was overcharged on my check and when I questioned the waiter, he told me that I was mistaken about my memory of the pricing on the menu but offered to have his manager take some money off of the bill. I told him that I am happy to pay for what I ordered and that was unnecessary. I paid my check and left a 20% tip but became even more suspicious when the waiter returned my credit card with the slips to sign but without the itemized receipt that I was originally presented with and is common practice at every restaurant I’ve ever eaten at and paid with a credit card.
Feeling that something wasn’t right and that the waiter had blatantly lied to me when I questioned the pricing on my bill I asked the hostess to see a menu on my way out of the restaurant. When I saw the menu again and realized that I was correct and that I had not only been overcharged, but also lied to by the snarky waiter, I complained again. First to the waiter who knew that he had gotten caught and who had nothing to offer except to have me speak with his manager.
When the manager came over and I explained what had happened he basically told me that I should not be calling his waiter a liar. I told him that I was either blatantly lied to, or that his “experienced” waiter was incompetent and didn’t understand the restaurant’s menu.
The manager rudely asked what he could do to remedy the situation. As the dollar amount was literally less than $10 I told him that what I wanted was for his waitstaff to charge customers correctly and not to lie when they get caught overcharging.
He went in the back and came back with $40 cash which didn’t cover my meal or the too generous tip that I had left.
Not the 1st time I’ve had similar issues at this place but will most certainly be the last as I will never eat there again.
Rip Off, check you bill before you pay!
We had this cute romantic half table. It was super warm and cozy!