The service from everyone but the waitress was sub-par. Our waitress was great and the only thing that kept us there. I've never seen such unenthusiastic employees. The food was decent, but not worth $50+ a person.
Perfect place for a nice cup of coffee. Everyone just gets the food but nobody talks about how great the coffee is. As you sip it the aroma fills your nostril and combines with the liquid in your throat and gives you that smoky coffee taste.
Great server and great food
Went for Valentine's Day with my wife and we very much enjoyed the meal and time together. We were able to clearly hear each other which was nice. Not too noisy and our server, Allie, was awesome.
Incredible food. A real dining experience. The four course meal is huge. Make sure you come hungry.
Great food. Friendly service. Always nice for a special occasion.
Such a great date spot!!!
great meal and service. the little kid jumping around at the table next to us was rather annoying especially after she put her hand on the hot cook top and burned her hand. parents were oblivious to their children's behavior or the looks from surrounding tables (until she started screaming, then they paid attention)
34th Wedding Anniversary.
was there for valentines day. food was good - it's the same melting pot menu. i can't complain. but service was so slow. 30 min delay on reservation. to sum it up it was terribly slow service, understaffed, and outdated interior. not the typical melting pot experience we were expecting. very disappointing.
We've been here a couple of times and it has always been great. This time there was a couple with a 2 year old that wouldn't stop crying. We spent $267 on dinner for 2. No fault of the restaurant but we would've preferred a quieter atmosphere.
Pretty good experience, but the food delivery felt rushed. We got each course before the last was finished, and then when the food was dropped off the waiter was nowhere to be found. Also, the dessert was disappointing. We’ve been to the melting pot 10+ times (it’s our favorite) and it seems like they decided to skimp on the dessert dippers. I missed my favorite marshmallows, and instead got pretzels.
The service was very slow.
The foods were just okay.
We have to wait 10 minutes before seated.
We came for the evening happy hour. The cheese and chocolate was amazing and half off, but our bread was stale.
Been there 4 times and this last experience was the worst. We were a table of 3 and the server was more attentative to a table of 5 because her tip was going to be bigger. She didn't get out endless entree options correct. Worst service we ever received.