About The Melting Pot - Austin - Northwest

The Melting Pot, a fondue restaurant, offers an extraordinary dining experience that you won’t find at any other restaurant. Here, you'll discover all the ingredients to a perfect evening, including a relaxed atmosphere, private tables, attentive service, an award winning wine list & fabulous four-course fondue dinners. No matter what the occasion, from a romantic date to a get-together with friends, meetings or large groups, The Melting Pot always hits the spot. The Melting Pot offers the highest quality fresh ingredients, a variety of cooking styles, unique sauces & delectable chocolate fondue desserts.

13343 N Highway 183 Suite 350
Austin, TX 78750
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Dining Style:
Casual Elegant

Cuisines:
Fondue, Swedish

Hours of Operation:
Dinner: Monday - Thursday: 5:00pm - 10:00pm, Friday: 5:00pm - 11:00pm, Saturday: 12:00pm - 11:00pm, Sunday: 12:00pm - 9:00pm
Brunch: Saturday: 12:00pm - 11:00pm, Sunday: 12:00pm - 9:00pm


Cross Street:
Anderson Mill Rd.

Dress Code:
Casual Dress

Price Range:
$31 to $50

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(512) 401-2424

Website:
http://www.meltingpot.com/austin

Entertainment:
We host periodic wine dinners, wine tastings and "Girls Night Out" events. We offer e-mail event listings. Please let us know if you would like to be included in our e-mail list.

Catering:
Chocolate Fondue & Chocolate Covered Strawberries are available for catering events & take out.

Private Party Facilities:
The Melting Pot in Northwest Austin has two private dining rooms. Our large room can accommodate up to 32 guests, while our more intimate room can seat 12.

Group menus are available for your convenience.

Private Party Contact:
Andrea, andrea@austinmeltingpot.com: (512) 401-2424

Additional:
Banquet, Beer, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Private Room, Weekend Brunch, Wheelchair Access, Wine

Special Events & Promotions:
ENJOY OUR CHRISTMAS EVE MENU FEATURING SOME OF OUR FAVORITE HOLIDAY RECIPES NEW AND OLD STARTING AT $44 PER PERSON FOR 4 COURSES. KIDS 12 AND YOUNGER CAN ENJOY A 3 COURSE MEAL FOR JUST $24.95.
* Brunch menu is not available on 12/24.

JOIN US AS WE COUNT DOWN TO 2017 WITH A 5 COURSE MEAL STARTING AT $59 PER PERSON FEATURING YOUR CHOICE OF APPETIZER, CHEESE FONDUE, SALAD, ENTREE AND CHOCOLATE FONDUE PLUS A COMPLIMENTARY GLASS OF CHAMPAGNE TO TOAST THE NEW YEAR!

Specials

Valentine's Day Special Menus & More

Wednesday, February 14, 2018

Specials

Valentine's Day Special Menus & More

Wednesday, February 14, 2018

Details

The Melting Pot is celebrating Valentine's Day from Feb 9th - 18th with special events and featured menu options. Flowers, balloons and gift baskets available on request. To Go Chocolate Berries with pre-orders.
5 Course Pre-FIxed Menu* on Feb. 14 starts at $135/couple.
*Reg Menu not avail on VDay

The Melting Pot - Austin - Northwest Ratings and Reviews

5
4
3
2
1

4.5

Overall Rating

based on recent ratings
food

4.6

service

4.5

ambience

4.4

value

4.0

Noise

Quiet

93% would recommend it to a friend

Special Occasion (55)
Good for Anniversaries (50)
Good for a Date (48)
See All
Good for Birthdays (36)
Romantic (36)
Creative Cuisine (30)
Fun (30)
Cozy (24)
Good for Groups (24)
Worth the Drive (20)
Quiet Conversation (20)
Tasting Menu (11)
Fit for Foodies (11)
Casual (10)
Gluten Free Options (9)
Authentic (8)
Good Vegetarian Options (8)
Notable Wine List (7)
Great for Brunch (6)
Happy Hour (6)
Comfort Food (5)
Great for Lunch (5)
Pre/post Theatre (5)
Handcrafted Cocktails (5)
Bar Seating (4)
Kid-friendly (4)
Healthy (4)
Local Ingredients (3)
Neighborhood Gem (3)
Paleo Friendly (3)
Afternoon Coffee (2)
Business Meals (2)
Seasonal (2)
Spicy (2)
Sunday Lunch (2)
Disabled Access (1)
Late-night Find (1)
Organic (1)
Vegan (1)
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1153 reviews
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·Dined 3 days ago

There was only one bartender working. We were seated at 7:00 and my glass of wine did not arrive until 8:00. They need an updated dining room. Our booth had cracks in the vinyl upholstery. The table seemed too crowded for all the supplies needed to cook our food. For the price paid for all the food and drinks with sub par service, I doubt we ever go back.

Tags: Creative Cuisine
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food3
ambience2
service3
value2

 
·Dined 3 days ago

Food was ok! But the appetizer and dessert part was totally worth it!!!

Tags: Creative Cuisine
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food4
ambience3
service5
value4

 
·Dined on January 9, 2018

Good food, good service.

Had a 6:15pm reservation for 2... arrived 5mins early, seated at 6:25pm (15m wait). Was not busy at all... probably only 30-40% of seating filled. So not sure why such a long wait, but all was good after we were seated.

Tags: Quiet Conversation, Good for Anniversaries, Cozy
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food5
ambience5
service5
value5

 
·Dined on January 7, 2018

Our first time and it was amazing! Our server Danny was fantastic! Definitely will go again...MIGHT bring the kids next time!

Tags: Kid-friendly, Good for Anniversaries, Creative Cuisine, Special Occasion, Good for Birthdays
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food5
ambience5
service5
value5

 
 (Austin)·Dined on January 7, 2018

My family and have been going here for special occasions for years. My now 11 and 16 year old love the fondue concept, and dinner takes about 2 to 2-1/2 hours, so the conversation is always good and we always have a fun time! It is expensive, but not when you take into consideration the quality time you spend with your family!

Tags: Romantic, Fun, Quiet Conversation, Special Occasion
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food5
ambience5
service5
value4

 
 (Austin)·Dined on January 6, 2018

I really wanted to give my review, and saw this email for review request and really felt like giving my honest review! The server was the best. We remembered his great service from the past. This server gave us a great service on 01/05. Melting Pot is our favorite restaurant for family dinner, and this location has been our favorite. But, when we came came in on 01/05 we were very hurt by the welcome we received at the reception. We had booked for
8:15 pm, and we arrived at 8:07. To our surprise, the person at the reception told us that they were running a few mins behind schedule, so it will be a little after 8:15. They were just waiting for people to finish and leave. So we waited. I saw people coming in after us and were being seated in 5 mins. After 30 mins of wait, I stood up and asked how long do I still need to wait. She said few more mins. I was very upset and said that it’s been a long wait. I saw several people who came after us and they got seated quickly. She said, they had booked before you. Didn’t make any sense why would someone who booked before me come so late and be seated right away, and I, who came 7 mins before my time have to wait for 30 mins. I told her that I was upset because of this and she quickly got me seated. Just felt very hurt of how we were treated/discriminated. Very unprofessional people at reception. They should be more professional. Only giving my honest opinion.

Tags: Casual
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food5
ambience5
service5
value3

 
·Dined on January 4, 2018

Fantastic food with many choices. Something for every palate. Service is excellent. A great meal for conversation and eating at your own speed.
Highly recommended, 5 stars

Tags: Neighborhood Gem, Quiet Conversation, Good for Anniversaries, Authentic, Local Ingredients, Handcrafted Cocktails, Tasting Menu, Vegan, Comfort Food, Good for a Date, Good for Birthdays, Gluten Free Options, Fun, Spicy, Disabled Access, Romantic, Fit for Foodies, Creative Cuisine, Organic, Worth the Drive, Notable Wine List, Special Occasion, Good Vegetarian Options, Good for Groups
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food5
ambience5
service5
value5

vip
 (Los Angeles)·Dined on January 4, 2018

Our server Maria was awesome and food incredible as always.

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food5
ambience5
service5
value5

 
 (San Antonio)·Dined on January 3, 2018

Service has always been superb at Melting Pot, and my most recent visit was no exception. Logan, our server, was friendly and knowledgable and definitely made the experience 5-star.

Tags: Good for Birthdays, Special Occasion, Good for Groups, Good Vegetarian Options, Worth the Drive, Good for Anniversaries
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food5
ambience5
service5
value4

 
 (Austin)·Dined on January 1, 2018

Went for a chocolate fondue and the fondue was not only warm but the stove was never turned on. So the chocolate did not taste the same. Plus the waitress never even asked if we wanted more, she just gave us the bill soon after she drop the fondue. Like the restaurant but this experience was my least favorite

Tags: Good for a Date
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food3
ambience3
service3
value3

 
·Dined on January 1, 2018

We checked in for our reservation and were told they forgot about us. Seated 45 minutes late after someone asked what we were waiting for. Waitress said they were super busy and rushed us through the menu, which is not easily understood if you’re a first timer. She kept looking at other tables when we asked how it works and then said she would come back and to look at menu. Brought us wrong salad and soup... just little things you think wouldn’t happen if you spend $240 on a special occasion.

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food4
ambience2
service2
value3

 
·Dined on January 1, 2018

My boyfriend and his friends have a New Years Eve tradition of eating at The Melting Pot in Phoenix, so he introduced me to it for the first time this year in Austin. I loved everything about it! We had wonderful service, the food was amazing, and the atmosphere was perfect for a date night. 5 Stars across the board!

Tags: Quiet Conversation, Seasonal, Tasting Menu, Pre/post Theatre, Casual, Business Meals, Fun, Good for Anniversaries, Creative Cuisine, Worth the Drive, Good Vegetarian Options, Good for Birthdays, Romantic, Cozy, Special Occasion, Fit for Foodies, Good for a Date
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food5
ambience5
service5
value5

 
·Dined on December 31, 2017

Service started out slow, waited 25 minutes for a "reserved" table to be prepared due to an amateur hostess. Total dining experience took 2.75 hours. Server seemed disorganized, for example stated she'd go check on our salads and then had to be reminded we never got them 30 min later when she asked about our entree choice. Were comped both apps and deserts for the service delays which is the only thing that saved them from a horrendous review. Have been before and this was an experience outside of the normal expectations from them, definitely far below what we normally experience. Disappointing.

Tags: Special Occasion
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food5
ambience3
service2
value2

 
·Dined on December 30, 2017

Always fun with a group! When family or friends are in town, an excellent new experience for the memory book. And servers are always the best!

Tags: Good for Anniversaries, Special Occasion, Good for Birthdays, Good for Groups, Fun, Creative Cuisine
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food5
ambience5
service5
value3

 
 (Denver)·Dined on December 29, 2017

Our kids’ favorite restaurant for special occasions. The dessert fondue is amazing too.

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food5
ambience5
service5
value3

 
 (Austin)·Dined on December 27, 2017

We had a bad waitperson. Choc fondue was cold we had to search to find her and again to get our bill

Tags: Comfort Food, Bar Seating
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food3
ambience4
service2
value3

 
 (Philadelphia)·Dined on December 24, 2017

Fun night with our sons who were in town for Christmas. Server was great . Good quality food . A bit pricey but a great special occasion night out

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food5
ambience4
service5
value4

 
 (Austin)·Dined on December 24, 2017

The manager was very accommodating because our party expanded by 2 more. They were very nice.

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food5
ambience5
service5
value5

 
 (Austin)·Dined on December 22, 2017

Great! Our server was amazing!

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food5
ambience5
service5
value5

 
 (Austin)·Dined on December 17, 2017

When even the manager and host could care less about poor service and literally give us a shrug of the shoulder then it’s time for us to move on. The manager on duty brought out our tray of raw meats and left it on stand adjacent to our table with the words of “When your server is done making cheese at another table she’ll be over.” And turned on her heels and walked away. For 5 minutes I sat their dumbfounded that that was acceptable to a manager no less to not help her waitstaff and to leave my food in the walkway on a tray right beside our table. Unacceptable when I’m spending my hard earned money. We will no longer frequent this establishment.

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food2
ambience2
service1
value1

 
 (Austin)·Dined on December 17, 2017

Despite having made reservations through OpenTable and confirming our party was all present we still had to wait 20+ minutes to be seated. The table where they eventually sat us was available the whole time. It was in the section immediately to the left of the hostess stand and I remember noticing that nobody had left from that area from the moment we walked in until when we were seated. I don't understand the delay.

The service was ok. A bit slow at times. Our server disappeared for long stretches. She seemed frazzled. She mentioned it was unusually busy and I can believe it given the time of year.

I've been to the Melting Pot several times over the years and this time I was disappointed in the quality of the meat for the entree courses. My pieces of beef were tough. I don't think it's a matter of overcooking. I had to cut through connective tissue. Given the price and the fact that we get a precious few cubes of meat I expect these to be top quality. They're obviously skimping.

The cheese fondue, salads and dessert courses were great and we all enjoyed them.

Overall, however, I'd say our experience didn't live up to the high expectations we had for this place. I don't mind paying for quality but I noticed the quality slipping, both in the food and service.

Tags: Good for a Date, Romantic, Good for Anniversaries, Cozy, Good for Birthdays
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food3
ambience4
service3
value1

 
·Dined on December 16, 2017

Food and service were fine. Issue was a group of 6 pre-teen girls were unattended in the table next to us. Noise was so loud we could not talk at our table without raising our voices. The kids also bounced and banged the back of the shared seat constantly. There was one set of parents, but they were not sitting nearby. With 2 hot plates on the table, I wouldn't think Melting Pot would want to take on that liability either. Please don't let a group of kids sit without some adult supervision at the table!

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food4
ambience1
service4
value3

 
 (Austin)·Dined on December 16, 2017

We had a great time, had wonderful food and the service staff was excellent.

The only complaint I had on the evening was that my wife and I both forgot to grab the flowers they had out for her.

That was my bad not theirs.

Thank y'all for a great evening.

Tags: Casual, Tasting Menu, Good for a Date, Good for Anniversaries, Notable Wine List, Romantic, Quiet Conversation, Special Occasion
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food5
ambience5
service5
value5

 
 (Austin)·Dined on December 15, 2017

Another excellent meal! Our waiter was a sweetheart and very attentive. One of our favorite date night location.

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food5
ambience5
service5

 
·Dined on December 12, 2017

Food and service were excellent. Wait staff was very personable and knowledgeable. I was disappointed that six adults were seated in a booth instead of a table. Being so crammed into such a tight space took away from what should have been a great dining experience.

Tags: Special Occasion
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food4
ambience3
service4
value3

 
 (San Antonio)·Dined on December 10, 2017

Outstanding customer service, called to make change in number in party met with "we can do that". Our Server Brianna, top notch, she knew her stuff and was always willing to repeat instructions as 6 of the 8 people attending had never done fondue. she was extremely knowledgeable about all the meals and the flavors. was willing to share her favorites and made the whole night a success. it is a great place for dates and anniversaries. will be taking my wife back in the future. Thank you for an awesome night.

Tags: Good for Anniversaries, Good for a Date
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food5
ambience5
service5
value5

 
·Dined on December 9, 2017

Love the Melting Pot. Great food and wonderful experience.

Tags: Tasting Menu, Romantic
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food5
ambience5
service5
value5

 
·Dined on December 9, 2017

The mule cocktail on their menu was practically undrinkable due to the overwhelming amount of ginger in it. It basically assaulted our taste buds and we had to chug waters just to cleanse our palettes to continue our meal. Service was fairly slow; we waited close to 20 minutes before we even got waters at our table. However, the rest of the dining experience was pleasant once we got over those first hiccups.

Tags: Cozy, Good for Birthdays, Good for Anniversaries, Special Occasion
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food4
ambience4
service3
value3

 
 (Austin)·Dined on December 8, 2017

We celebrated our daughter's birthday here as we have for about 5 years now. She loves it! From the friendly host to the wonderful server, we had an awesome experience. Katie, our server, knew everything we asked and prepared our dishes all the while explaining what she was doing and keeping us entertained. She even brought out apples for me for the chocolate fondue as I'm allergic to strawberries. She made a great night even better!

Tags: Romantic, Happy Hour, Good for Birthdays, Good for Anniversaries, Good Vegetarian Options, Good for a Date
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food5
ambience5
service5
value4

 
 (Austin)·Dined on December 7, 2017

I take my daughter here every year for her birthday. This year, we were very disappointed. Usually, we receive a lot of choices to dip into the cheese fondu. This time, we received green apple slices, bread, and vegetables. I asked the server about this, and said we usually have more choices, such as chips. She said, “I’ll see if I can scrounge up some chips in the kitchen.” Then brought a bowl of chips. Our server rarely checked in. Later, the chocolate was very watery. It would not stick on the food it was so thin. My water was refilled after I drank about 1/4 of it, but then not again throughout the night. I ran out of water 30 minutes before we left and did not receive a refil. This was very unusual for us to experience such poor service. The server even commented when we first arrived that they had expected to be busy, but due to the rare snow falling they were very slow. Yet, we were not provided the food we paid for and we were pretty forgotten as far as service goes.

Tags: Cozy, Good for a Date, Happy Hour, Special Occasion, Good for Groups, Good for Birthdays, Good for Anniversaries
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food3
ambience4
service2
value1

 
 (Austin)·Dined on December 6, 2017

Great food, helpful and personable wait staff, always an enjoyable experience! Been there several times, and look forward to it when we're going.

Tags: Fun, Spicy, Tasting Menu, Comfort Food, Good for a Date, Good for Anniversaries, Fit for Foodies, Notable Wine List, Special Occasion, Good for Birthdays
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food5
ambience4
service5
value4

 
·Dined on December 3, 2017

Food and service were great but unfortunately I can't get past that my wife and I had an 830 reservation and weren't seated until 10 minutes till 9. The point of a reservation is that you don't have to wait and are seated very close to the time that was reserved. At no point did anyone even simply apologize for the wait. Acknowledging that there was a mistake or problem would have went a long way.

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food4
ambience4
service5

 
·Dined on November 25, 2017

The staff has always been the best and very accommodating.

Tags: Good for Birthdays, Fun, Good for a Date, Romantic, Seasonal, Special Occasion, Good for Anniversaries
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food5
ambience5
service5
value5

 
 (Austin)·Dined on November 25, 2017

Seriously great food! We have been three times. All for special occasions. The food is always amazing. I love steak so I get the Steak Lovers. It never disappoints. Out waitress forgot to get my 2nd drink and about a half hour later when she appologized and asked if I still wanted it I declined. She brought us half a dozen chocolate covered strawberries to make up for it. And make up for it they did! My wife loves them. We were celebrating our anniversary that night and they brought us drinks to celebrate it. On top of that, they made sure to bring a non-alcoholic drink for my wife who is about a month from her due date. There is a lot of attention to detail at this place. Needless to say, we will be back.

Tags: Creative Cuisine, Cozy, Worth the Drive, Authentic, Handcrafted Cocktails, Good for Anniversaries, Romantic
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food5
ambience5
service5
value4

 
 (Austin)·Dined on November 21, 2017

The experience was wonderful. Great cocktail selections and wine. It was a great way to have a romantic date

Tags: Business Meals, Gluten Free Options, Fun, Cozy, Great for Brunch, Good for a Date, Local Ingredients, Fit for Foodies, Great for Lunch, Tasting Menu, Happy Hour, Good for Birthdays, Special Occasion, Good for Anniversaries, Sunday Lunch, Afternoon Coffee
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food5
ambience5
service5
value5

 
 (Austin)·Dined on November 20, 2017

We had a very friendly waitress who gave us great recommendations on our choices. We were there for a Teacher Appreciation Dinner (thanks for the free chocolate fondue for later!) We were disappointed and confused by the extra charges (for cooking styles) that appeared on our bill. We were unaware that choosing different cooking styles was extra - which btw, I don't think it should be.) After talking to the manager, she kindly removed the charges. Thanks! The food was excellent and it's such a great experience. You can have some great conversations as this dining experience can take 2+ hours!

Tags: Quiet Conversation, Fun, Good for Birthdays, Special Occasion, Casual, Fit for Foodies, Good for Groups
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food5
ambience5
service5
value4

 
·Dined on November 19, 2017

It was a good experience

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food4
ambience3
service4
value3

 
 (Austin)·Dined on November 17, 2017

I had an amazing time here. It was my birthday and everyone there made sure to tell me Happy Birthday. It was so thoughtful. I got candles on my pound cake, free chocolate strawberries and free champagne! Our server Dani was great. So nice and joyful. My friends and I come semi-regularly for girls nights, but this time was really memorable. Thanks to everyone there!

Tags: Good for Birthdays, Good for Groups, Good for Anniversaries, Bar Seating, Romantic, Special Occasion, Fun, Good for a Date
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food5
ambience5
service5
value5

 
·Dined on November 13, 2017

I come here all the time, one of my favorite restaurants. Although, this time we had a new waitress whom was not comfortable or knowledgeable of the menus or pots. We had to get another pot because the oil got too hot & was popping all over the place & on us. However, we made the best of it, the love martini was the best part.

Tags: Good for Birthdays
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food3
ambience3
service2
value3

 
 (Austin)·Dined on November 12, 2017

My husband and I went to the melting pot since we had been craving fondue for awhile. We had not been there in at least 10 years and had a wonderful time!! We will not wait so long between visits next time. We had a great server and they treated us so well, very attentive. The food was great and the whole experience was very fun! Just keep in mind that it does take awhile to work through the courses if you go the 4-course route, although the time definitely flies when you're having fun! :)

Tags: Gluten Free Options, Creative Cuisine, Good for Birthdays, Special Occasion, Cozy, Romantic, Good for Anniversaries, Good for a Date, Worth the Drive
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food5
ambience5
service5
value5

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