We got there 10 minutes before our reservation at 8:45 , and we re told it would be a few minutes for us to get a table so I assume it was ok because I had some time before reservation, but the hostess was not nice at all not even a welcome or a smile, and when you are going to spend at least $300.00 on a family dinner I think that’s the least you can get .. finally we got seated at 9pm waited for 25 minutes So what’s the point of a reservation?! Anyways the food was good our server was great I just don’t appreciate the treatment of the hostess
Be sure and save some time to eat here. We spent a little over 2 hours here for the 4 course meal. Amazing, cozy and romantic.
I love the Melting Pot. It's nice and quiet with a lovely bar and friendly, knowledgable servers. If you like fondue and "experience" dining, this is the place to go. While I enjoy the entrees, the appetizer and dessert courses are the stars of the meal.
We had a great time, quiet back corner booth for two was just what we wanted. Food was great as usual and our waitress was awesome
Been there before and food was good. Not really impressed this go around. Waitress was great and place is good for a quiet meal. Just not worth the money in my opinion.
This was probably the worst service ever. Our server wasn’t engaged with our table whatsoever. We felt like more of a burden to her. We came in for some cheese dip and dessert for our kiddo. Started out fine, but once we ran out of “dippers” for the cheese, it was at least 15 min before out waitress came back and asked if we wanted more bread. We asked for more bread, and she comes back 10 min later with a bowl of tortilla chips saying they were out of bread at the moment. All the while the cheese is now basically cooked to the walls of the pot. Once that was done, we did the chocolate turtle fondue. She came to the table, mixed it up and “flambéd” our chocolate. She said “it might not be quite ready just yet”, and simply walked away. Our daughter took the first dip, and you guessed it, cold! I had to turn the heat up myself and we waited another 15 min for the chocolate to warm up. I’m not one to complain, and I didn’t complain to the waitress at the time either. I just wrote this because of the extremely poor service and poor quality of the food for the price. We will not be returning to the melting pot anytime soon. Tortilla chips?!?! Really?
I loved how fast the food came out and how each individual course was just enough to fill me up for the next. If my server wasn’t available there was always someone else to help out to make sure we had the perfect dining experience. My boyfriend and I celebrate Valentine’s Day every year here ( we won’t be able to celebrate it on Valentine’s Day due to he is going on a ski-ing trip, so we are celebrating early) everything about my night was perfect, waiter was amazing & everything in general about my night was perfect and I wouldn’t have thought of any other better place to enjoy dining with someone I love. Thank you Melting pot.
It was great as always!
Our visit was outstanding! My only complaint is that the chicken was not very good quality and they never give you enough vegetables in the main course, just a few potatoes and mushrooms. Not enough. Cheese and chocolate courses are the best.
We had a wonderful meal with great service. We highly recommend the Melting Pot for a nice quiet meal especially for couples.
Manager went out of his way to make this occassion special for my granddaughter. My family and I frequent the Melting Pot in South Arlington a lot. Only once did we have a bad experience in all the years we’ve gone and they more than made up for it. Truly a good place for a special experience.
Waited longer than I would have liked for a table that the reservation was for but everything else was perfect.
Wonderful experience - they had one major hiccup. The system let open table reserve too many tables for the evening so even for reservations we had to wait 45 min to get a table. Otherwise - exceptional in every way.
We arrived a little earlier than our reservation which is our fault but then they started seating walk ins that came in behind us. They finally told us 10 minutes after our original reservation that they were “wiping down the table” but we did not get seated for another 7 minutes. We got to the table and the first thing our server says is he is really busy tonight. Which is understood for a Saturday night. Later in the evening two employees had an argument near our table then one started clearing a table by throwing things around. Our server didn’t ask if anyone wanted anything other than water to drink. Finally my husband asked for some wine. And I had to tell the server about what was on the wine list. The food was great, but the service was not good or really having a tough night.
The food and service was great! Couldn’t have asked for better food recommendations.