My son is turning 13, and this was his choice for his birthday meal. If it were up to him, he would have had the dessert only menu! I must admit, that was a fun course to consume! The food was prepared beautifully and very tasty. I enjoyed the cheese portions, very tasty and bountiful. He also had a fun drink "Sharkbite" (no alcohol) that was delivered with 'chum bucket' and all!
The food wasn't as good today as it normally is... the chocolate tasted almost like there were chemicals in it... the service wasn't great. The Melting Pot is usually amazing. I left disappointed this visit. It was defiantly NOT worth what I paid for it :-(
Honestly, if we had better service, our experience would have been better. We could hear the other servers being helpful and checking in with their tables, but our server was MIA. We waited excessive amounts of time for water refills, plates, and courses. We probably won’t visit this Meltinh Pot again, but we will visit others.
Came in with my family and they sat us next to a group meeting room. Food was mediocre. Garlic should be sautéd in butter before the wine is added. This was not the case this time, and the garlic was very bitter. The wine should have been cooked before the cheese was added. This was not done properly, either. Our server dumped it all in and then sprinkled nutmeg on top, rather than adding it to the melt. Nutmeg on top is strange and unappetizing; but we mixed it in and ate it because it's cheese, of course.
I felt like the waiter was attentive to us and he was very helpful with the menu, but he needed better training from his supervisor. No culinary skills and no understanding of what makes a good flavor. He brought the Coq a Vin out already put together (by someone in the kitchen?) and it was very good.
We had a reservation for a party of 7 and got seated in a separate room. Floor was dirty, it seemed it had not been cleaned after multiple seatings with food and crumbs all over floor. Table surface felt dirty as well. We visited for the experience than the actual food but for the high end prices we hoped to have found a cleaner establishment.
Tasty as always. We tried the cheese dipper and chocolate dipper additions. They were good.
Food was great but we constantly had to ask for refills on our tea.
Very slow service, incorrect order and billing, excuses for everything
Took a while to get seated however, they did comp our drinks. Once our server came it was a great experience. It is a good place for special occasions!
For the amount of money that you are going to pay for dinner the service was subpar. The server was highly unattentive along with essentially having to beg people to bring you drinks overall the experience was pretty horrible. Needless to say this will be the last time I will be visiting.