Nearby points of interest

  1. Distance: 0.20mi
  2. Distance: 0.22mi
  3. Distance: 0.60mi
  4. Distance: 1.14mi

Nearby points of interest

  1. Distance: 0.20mi
  2. Distance: 0.22mi
  3. Distance: 0.60mi
  4. Distance: 1.14mi

About The Melting Pot - Albany

Welcome to the Melting Pot Restaurant of Albany NY. We invite you to indulge in an interactive authentic fondue dining experience. We provide many private dining options for parties of all sizes, including our famous lovers’ lane romantic booths for two. You can also bring the whole family to experience the Fondue Effect. Join us for the perfect night out whatever the occasion.

1 Crossgates Mall Road
Crossgates Mall
Albany, NY 12203
View Larger Map

Dining Style:
Casual Elegant

Cuisines:
Fondue

Hours of Operation:
Lunch: Saturday - Sunday: 12:00am - 4:00pm;
Dinner: Sunday: 4:00pm - 9:00pm,
Monday - Thursday: 4:00pm - 10:00pm,
Friday - Saturday: 4:00pm - 11:00pm

Cross Street:
Washington Ave

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Diners Club, Discover, MasterCard, Visa

Phone Number:
(518) 862-1292

Website:
http://www.meltingpot.com/albany-ny/welcome

Catering:
We can do Fondue events for large functions.

Parking Details:
Located in Crossgates Mall In Albany, near Dick"s Sporting Goods.

Public Transit:
Public Bus Stop located near main entrance.

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Private Room, Wine

The Melting Pot - Albany Ratings and Reviews

5
4
3
2
1

4.4

Overall Rating

based on recent ratings
food

4.5

service

4.6

ambience

4.5

value

4.0

Noise

Quiet

92% would recommend it to a friend

Good for Anniversaries (20)
Good for a Date (20)
Romantic (16)
See All
Good for Birthdays (16)
Special Occasion (14)
Creative Cuisine (13)
Cozy (11)
Fun (10)
Worth the Drive (10)
Quiet Conversation (9)
Fit for Foodies (6)
Pre/post Theatre (6)
Good for Groups (6)
Casual (5)
Comfort Food (5)
Notable Wine List (5)
Healthy (4)
Sunday Lunch (4)
Authentic (3)
Kid-friendly (3)
Disabled Access (3)
Gluten Free Options (3)
Hot Spot (3)
Late-night Find (3)
Tasting Menu (3)
Bar Seating (2)
Quick Bite (2)
Vegan (2)
Good Vegetarian Options (2)
Handcrafted Cocktails (2)
Afternoon Tea (1)
Vibrant Bar Scene (1)
Neighborhood Gem (1)
Organic (1)
Great for Outdoor Dining (1)
People Watching (1)
Tapas (1)
Business Meals (1)
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637 reviews
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 (New York Area)·Dined a day ago

Waited 5-10 minutes in lobby before our party was greeted.

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food4
ambience4
service3

 
 (New York Area)·Dined 4 days ago

We have eaten at several Melting Pot Restaurants over the last fifteen years. On a trip to Nashville in 2003 we asked the Manager of our hotel where we could get a late dinner, since our flight was late in getting us into town . He recommended The Melting Pot, which was within walking distance, and we were very pleased by everything from the food, the staff, and the ambiance. Since then we have eaten at that restaurant's facilities in several Florida cities, and throughout New York State (we live in the Albany Area.) I have recommended it to several friends and business associates, and my wife has as well.

Tags: Good for Anniversaries, Good for Birthdays, Creative Cuisine, Worth the Drive, Fun, Notable Wine List, Sunday Lunch, Pre/post Theatre
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food5
ambience5
service5
value4

 
 (New York Area)·Dined 5 days ago

food was good but Way to expensive for the portions they give you!

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food4
ambience3
service4
value1

 
 (New York Area)·Dined 5 days ago

Very nice, intimate setting. Perfect place to bring a date for Valentine's Day.

Tags: Creative Cuisine, Cozy, Quiet Conversation, Romantic, Special Occasion, Good for Groups, Good for Anniversaries, Good for a Date, Good for Birthdays, Kid-friendly, Notable Wine List, Pre/post Theatre, Comfort Food
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New York Area)·Dined 5 days ago

Had a double date for valentines day. Had a wonderful romantic evening. We did this prior to seeing 50 Shades

Tags: Pre/post Theatre, Good for Anniversaries, Special Occasion, Romantic, Cozy, Quiet Conversation, Good for a Date, Worth the Drive
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New York Area)·Dined 5 days ago

Very good food and lots of fun. The dessert option was amazing. Most fun I've had eating in a long time. My son also enjoyed his meal and he's a fussy eater. But getting to dip his own made it fun. Loved the banana foster

Tags: Late-night Find, Comfort Food, People Watching, Organic, Afternoon Tea, Healthy, Good for a Date
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food5
ambience3
service5
value4

 
 (New York Area)·Dined on February 10, 2018

This was a birthday date and our first time there. Although we had reservations, and was early, decided to stay at the bar. The bartender, Lilly, was fabulous!!! Funny, energetic, and very knowledgeable of the IPAs & wines. We had a good time with good food. We were skeptical of what to expect, but will be definitely going back.

Tags: Healthy, Casual, Vibrant Bar Scene, Good for Birthdays, Tasting Menu, Good for Anniversaries, Quick Bite, Good for a Date, Bar Seating, Late-night Find
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food4
ambience5
service5
value4

 
 (New York Area)·Dined on February 10, 2018

It was a fun experience!

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food3
ambience5
service5
value3

 
 (New York Area)·Dined on February 8, 2018

The food was excellent and very fun to do my friend and I had a wonderful time it was an experience. They only thing we both didn't like was the music it was awful and irritating it's the only thing that made us want to leave, but everything else was great. Also our waitress was very friendly and took the time to explain our experience to us and what to do because it was our first time 😉 I think I will return but only if the music changes lol I don't think I can stand another 3 hours of that nonsense 😆

Tags: Creative Cuisine
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on February 6, 2018

Waitress was great. Went on a Tuesday evening. It was nice and quiet. Everything was great.

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food5
ambience5
service5
value5

 
 (New York Area)·Dined on February 3, 2018

The service was great. The rest of the experience was adequate at best and certainly not in line w/the cost of the evening. It could just be this particular location as all of our prior visits to Melting Pots in Orlando & White Plains, NY have been outstanding.

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food2
ambience2
service5
value1

 
 (Raleigh)·Dined on February 3, 2018

First time dining at a Melting Pot. Service from Morgan was excellent and the pace of courses was perfect. Really nice to be able to have a leisurely meal in a quiet location that facilitated lots of conversation.

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food5
ambience5
service5
value5

 
 (New York Area)·Dined on January 19, 2018

The only issue we had is that it was very cold inside for a 6 pm reservation. Maybe next time we will ask for a table deeper in the building ....... they were not really able to warm the place up ..... that’s all...... otherwise we had a great time

Tags: Good for Anniversaries
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food5
ambience5
service5
value5

 
 (San Francisco)·Dined on January 1, 2018

Went to the Melting Pot in Albany for an anniversary dinner. Waiter provided good service and was very polite. For the amount of food you get for the 4 course experience, it’s over priced. The only thing that costed the restaurant any money to provide was the steak and lobster. Not worth $50. The meat portions were small. The main reason we came here was because we had a gift certificate. We were told we couldn’t use the certificate because it was a “holiday” (New Years day). It’s a gift certificate already paid for, there should be no restrictions. We called the manager over and he was not helpful and somewhat rude. He could have let us use our $25 gift certificate no problem but he didn’t. Our bill was $100 (no drinks). He’s a manager, his job is to over ride the system when necessary to make customers happy. Overall, kind of disappointed. Other than to use our gift certificate, we will not be back.

Tags: Good for Anniversaries, Good for a Date, Special Occasion
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food4
ambience4
service5
value2

 
 (Philadelphia)·Dined on December 29, 2017

Great atmosphere. Great food. Great place to celebrate.

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food5
ambience5
service4
value5

 
 (Washington DC)·Dined on December 29, 2017

First of all - reservations are highly recommended! It's a busy restaurant located inside the crossgates mall. The main (and recommended) feature is the 4 course meal. Cheese fondue course, salad, meat/fish/vegetable fondue course and the incredibly good chocolate fondue course for dessert. All those courses take at least 2 hours to complete - so plan accordingly. The ingredients are fresh, the food is excellent - just takes time to enjoy all that fondue!

Tags: Good for Birthdays, Tasting Menu, Good for Anniversaries
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food4
ambience4
service3
value3

 
 (New England)·Dined on December 9, 2017

Food is fantastic, especially the chocolate fondue at the end of the meal. The waitstaff is always friendly and helpful. No long waits if you arrive early.

Tags: Fun, Romantic, Good for a Date, Kid-friendly, Creative Cuisine, Special Occasion
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food5
ambience5
service5
value4

 
 (New York Area)·Dined on December 2, 2017

The food was great, and while the prices are usually a bit high for a minimum wage budget, a coupon helped me follow through with plans, our server was quick to deliver our next course after we finished the previous one, and helped us with cook times for meats we were unfamiliar with.

Thanks for the great experience!

Tags: Good for a Date, Romantic, Special Occasion
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on December 2, 2017

So relaxing! We walked in there feeling like the world was on our shoulders and how could we possibly relax enough to celebrate a birthday. And by the time we left, 2.5-hours later, we were so relaxed we felt like nothing could get us down. We felt closer together than ever. Truly a marvelous experience. Ask for lovers lane, take only your significant other, tell the babysitter you won't be back for a long time, and order some of their signature cocktails!

Tags: Handcrafted Cocktails, Quiet Conversation, Tapas, Fit for Foodies, Romantic, Good for a Date, Healthy, Special Occasion, Good for Birthdays, Cozy, Good for Groups, Good for Anniversaries
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on November 18, 2017

Overall, the experience was good. Our waiter did mis-identify my partner and I as father and son which was very unprofessional, but he apologized profusely. I would recommend to my friends and family.

Tags: Creative Cuisine, Quiet Conversation, Good for a Date, Cozy
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food5
ambience3
service3
value4

 
 (New York Area)·Dined on November 18, 2017

We are seasoned melting pot nuts. Would eat here weekly if we could. Nice variety of meats. You can specialize your menu to your liking. It is at least a 2 hour time frame depending on the amount of people in your party. We happen to enjoy the process. It gives us time to chat. Some don't like having to cook your own food. My only complaint was that we went for the brunch which was still on the website only to be told it's no longer available.

Tags: Cozy, Vegan, Fit for Foodies, Comfort Food, Good for a Date, Hot Spot, Sunday Lunch, Disabled Access, Worth the Drive, Good for Birthdays, Pre/post Theatre, Casual, Good for Anniversaries, Gluten Free Options, Good Vegetarian Options, Special Occasion, Handcrafted Cocktails, Romantic, Bar Seating, Fun, Quiet Conversation
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on November 16, 2017

The restaurant is very nicely decorated and the tables are placed well apart. Our party of four bought two of the 4-course dinners to share, and it was more than enough for all of us. We thought that the cheese fondue appetizers and the chocolate fondue desserts were the best. The salads also were excellent. Regarding the entrees, we felt that the hot oil overpowered the flavor of the meat, poultry or fish so that we couldn't really taste the flavor of each. Just our opinion. The choices were very fresh, nothing wrong with them at all. There are many sauces to choose from, and it was difficult to remember what each one was. It would be better if the names were on the dishes. If we wanted more of the fruit or side dishes, more was provided quickly at no charge.

Tags: Fun
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food4
ambience4
service4
value4

 
 (New York Area)·Dined on November 11, 2017

We didn’t like the main meal. The cheese fondue and chocolate fondue were very good. We mentioned it was my birthday and not even a Happy Birthday was acknowledged

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food2
ambience5
service5
value3

 
 (New York Area)·Dined on November 9, 2017

Always wanted to eat here so finally had the opportunity..had a fabulous fun time... Katie our waitress was attentive, competent and friendly and made our dining experience delightful... while it takes time to cook, dip and savor all the morcels on our plates we left plenty full and satisfied... plan on a 2-3 hour leisurely unique dining experience..Although a bit higher priced than other area chain restaurants, the unique dining experience is not something that can be rushed and well worth It!

Tags: Good for a Date, Creative Cuisine, Good for Anniversaries, Good for Birthdays, Special Occasion, Fun, Worth the Drive, Casual
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food4
ambience5
service5
value4

 
 (New England)·Dined on November 4, 2017

Went there with another couple. We had a great time. Place was cozy with all private booths. Great wine , beer and cocktail list. Stephen our server was very friendly , knowledgeable , and eager to share his favorites and the best way to enjoy this type of dining. We all ordered the 4 course option and sat there eating and talking while each course came , each one totally different but as good or better than the last. Before we knew it several hours had gone by without us realizing it and we were on to the dessert course. The one thing I would recommend besides going there is to leave enough time to enjoy it, this is definitely not fast food. We are already talking about our next trip to the Melting Pot and who else to invite.

Tags: Worth the Drive, Fun, Creative Cuisine, Cozy, Good for a Date
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on October 20, 2017

The food was delicious. The service was great. I would highly recommend the melting spot as a place to go. Whether you’re doing a special occasion or getting together for a fun night out it’s definitely worth your while.

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food5
ambience4
service5
value5

 
 (New England)·Dined on October 15, 2017

We had a great time celebrating my boys birthdays! The staff went above and beyond to help us! We will be back!

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food5
ambience5
service5

 
 (New York Area)·Dined on October 13, 2017

Great experience! Something different and fun for a date. Highly recommended!

Tags: Fun, Good for Anniversaries
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on October 9, 2017

Not really our thing! I really wanted to love it but it was a two and a half hour experience. Way too long for dinner! The fondue pots had oil sizzling for over an hour at our table. By the time dinner was over, I was nauseated beyond belief. I just wasn't impressed-- it looked like you took bagged vegetables and placed them in small square white dishes and used supermarket pound cake for the desserts. More fresh fruit would have been better. Really expensive and so not worth the price. A huge rip off!!

Tags: Casual
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food2
ambience2
service3
value1

 
 (New York Area)·Dined on September 23, 2017

It was fun and and the food was great Great. I will definitely go back. I wish there were more vegetarian options though.

Tags: Comfort Food, Good for Groups, Good for Anniversaries, Romantic
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food5
ambience5
service5
value4

 
 (New England)·Dined on September 15, 2017

My teenage son was recently diagnosed with Celiac's disease, so we are struggling to adjust and on the lookout for local GF dining options. We have been to the Melting Pot numerous times in the past, so I did a little research (including a call to the restaurant) to see if their gluten free menu could work for us. They do have a separate prep area, and give you the option to have separate fondue pots if your party includes both GF and non-GF diners. They use Udi's bread for the dippers, and adjust the dippers to eliminate any with gluten. You won't get the coated marshmallows for example, but there are still plenty of the usual favorites. We were happy to see that the Artisanal Dippers are still "on the table" for us. We had a great meal as always, and my son suffered no ill effects at all. We will be back!

Tags: Good for a Date, Organic, Good for Anniversaries, Gluten Free Options, Romantic, Bar Seating, Notable Wine List, Kid-friendly, Quiet Conversation, Casual, Special Occasion
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food5
ambience5
service5
value3

 
 (New York Area)·Dined on September 12, 2017

It was amazing food service all of it. We always like to go there when we can have a night out alone.

Tags: Fun, Special Occasion, Good for Groups
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food5
ambience5
service5
value4

 
 (New York Area)·Dined on September 3, 2017

Our Waiter was very kind and on top of things! The food was fantastic!

Tags: Good for Anniversaries, Creative Cuisine, Quiet Conversation, Good for Birthdays, Tasting Menu, Kid-friendly, Healthy, Pre/post Theatre, Special Occasion, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New York Area)·Dined on September 2, 2017

Fun meal with friends. Great for getting together and catching up. You can have a great elaxed normal voice conversation.

Tags: Fun, Casual
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on September 1, 2017

I've been to the Melting Pot a few times. It was disappointing this time around. I ordered a martini and the glass was about half full. Food was very good but the service was very slow.

Tags: Special Occasion, Good for Anniversaries, Fun
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food4
ambience4
service2
value3

 
 (New York Area)·Dined on August 30, 2017

the melting pot has fairly good food but it is more the experience you go there for. consider spending 3 - 4 hours because you are cooking your own food and having fun doing it. The host and waitress were awesome friendly and professional. its a little steep in price but again your paying for the experience more than just the food

Tags: Romantic, Gluten Free Options, Quiet Conversation, Worth the Drive, Casual, Good for Groups, Good for Anniversaries, Kid-friendly, Fit for Foodies
Was this review useful to you?Yes·No·
food4
ambience3
service5
value3

 
 (New York Area)·Dined on August 24, 2017

Too many mushrooms not enough veggies and potatoes.

Tags: Quiet Conversation, Good for Birthdays, Good for Anniversaries, Healthy
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food4
ambience4
service5
value4

 
 (New York Area)·Dined on July 24, 2017

Food was amazing as usual but the fondue pot was left on high for far too long to the point that it was smoking.

Tags: Quick Bite, Good for a Date, Cozy, Romantic
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food5
ambience5
service3
value3

 
 (New York Area)·Dined on July 20, 2017

Waitress was good but that's where my compliments stop. The food was ok but not worth the money. For 2 people it was $125 not including the tip and no there were no drinks involved either!!
I now remember why it's been almost 2 years since I went back....however my fiance loves the place, me though I think it's an over priced yuppy place....

Tags: Casual
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food4
ambience3
service5
value1

 
 (New York Area)·Dined on July 16, 2017

A very enjoyable dining experience. Waitress provided just right amount of attention 😀

Tags: Cozy, Romantic, Good for Birthdays
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food5
ambience5
service5
value5

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