Nearby points of interest

  1. Distance: 0.20mi
  2. Distance: 0.22mi
  3. Distance: 0.60mi
  4. Distance: 1.14mi

Nearby points of interest

  1. Distance: 0.20mi
  2. Distance: 0.22mi
  3. Distance: 0.60mi
  4. Distance: 1.14mi

About The Melting Pot - Albany

Welcome to the Melting Pot Restaurant of Albany NY. We invite you to indulge in an interactive authentic fondue dining experience. We provide many private dining options for parties of all sizes, including our famous lovers’ lane romantic booths for two. You can also bring the whole family to experience the Fondue Effect. Join us for the perfect night out whatever the occasion.

1 Crossgates Mall Road
Crossgates Mall
Albany, NY 12203
View Larger Map

Dining Style:
Casual Elegant

Cuisines:
Fondue

Hours of Operation:
Lunch: Saturday - Sunday: 12:00am - 4:00pm;
Dinner: Sunday: 4:00pm - 9:00pm,
Monday - Thursday: 4:00pm - 10:00pm,
Friday - Saturday: 4:00pm - 11:00pm

Cross Street:
Washington Ave

Dress Code:
Casual Dress

Price Range:
$30 and under

Payment Options
AMEX, Diners Club, Discover, MasterCard, Visa

Phone Number:
(518) 862-1292

Website:
http://www.meltingpot.com/albany-ny/welcome

Catering:
We can do Fondue events for large functions.

Parking Details:
Located in Crossgates Mall In Albany, near Dick"s Sporting Goods.

Public Transit:
Public Bus Stop located near main entrance.

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Full Bar, Gluten-free Menu, Happy Hour, Late Night, Private Room, Wine

Specials

Christmas Eve Special Menus & Offers

Sunday, December 24, 2017

Specials

Christmas Eve Special Menus & Offers

Sunday, December 24, 2017

Details

Enjoy an unforgettable experience on Christmas Eve from 12pm-6pm, with your favorite people and make a genuine connection over fondue at the Melting Pot.

The Melting Pot - Albany Ratings and Reviews

5
4
3
2
1

4.5

Overall Rating

based on recent ratings
food

4.5

service

4.6

ambience

4.5

value

4.0

Noise

Quiet

94% would recommend it to a friend

Good for Anniversaries (18)
Special Occasion (17)
Good for a Date (15)
See All
Romantic (14)
Quiet Conversation (13)
Fun (12)
Good for Birthdays (9)
Casual (8)
Good for Groups (7)
Creative Cuisine (7)
Worth the Drive (6)
Cozy (6)
Kid-friendly (4)
Fit for Foodies (4)
Gluten Free Options (4)
Healthy (4)
Disabled Access (3)
Notable Wine List (3)
Pre/post Theatre (3)
Bar Seating (2)
Comfort Food (2)
Handcrafted Cocktails (2)
Sunday Lunch (2)
Good Vegetarian Options (2)
Business Meals (2)
Hot Spot (1)
Vegan (1)
Great for Lunch (1)
Organic (1)
Great for Outdoor Dining (1)
Tapas (1)
Tasting Menu (1)
Late-night Find (1)
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619 reviews
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 (New England)·Dined 3 days ago

Food is fantastic, especially the chocolate fondue at the end of the meal. The waitstaff is always friendly and helpful. No long waits if you arrive early.

Tags: Fun, Romantic, Good for a Date, Kid-friendly, Creative Cuisine, Special Occasion
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food5
ambience5
service5
value4

 
·Dined on December 2, 2017

The food was great, and while the prices are usually a bit high for a minimum wage budget, a coupon helped me follow through with plans, our server was quick to deliver our next course after we finished the previous one, and helped us with cook times for meats we were unfamiliar with.

Thanks for the great experience!

Tags: Good for a Date, Romantic, Special Occasion
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food5
ambience5
service5
value5

 
·Dined on December 2, 2017

So relaxing! We walked in there feeling like the world was on our shoulders and how could we possibly relax enough to celebrate a birthday. And by the time we left, 2.5-hours later, we were so relaxed we felt like nothing could get us down. We felt closer together than ever. Truly a marvelous experience. Ask for lovers lane, take only your significant other, tell the babysitter you won't be back for a long time, and order some of their signature cocktails!

Tags: Handcrafted Cocktails, Quiet Conversation, Tapas, Fit for Foodies, Romantic, Good for a Date, Healthy, Special Occasion, Good for Birthdays, Cozy, Good for Groups, Good for Anniversaries
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food5
ambience5
service5
value5

 
·Dined on November 19, 2017

Overall, the experience was good. Our waiter did mis-identify my partner and I as father and son which was very unprofessional, but he apologized profusely. I would recommend to my friends and family.

Tags: Creative Cuisine, Quiet Conversation, Good for a Date, Cozy
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food5
ambience3
service3
value4

 
 (New York Area)·Dined on November 18, 2017

We are seasoned melting pot nuts. Would eat here weekly if we could. Nice variety of meats. You can specialize your menu to your liking. It is at least a 2 hour time frame depending on the amount of people in your party. We happen to enjoy the process. It gives us time to chat. Some don't like having to cook your own food. My only complaint was that we went for the brunch which was still on the website only to be told it's no longer available.

Tags: Cozy, Vegan, Fit for Foodies, Comfort Food, Good for a Date, Hot Spot, Sunday Lunch, Disabled Access, Worth the Drive, Good for Birthdays, Pre/post Theatre, Casual, Good for Anniversaries, Gluten Free Options, Good Vegetarian Options, Special Occasion, Handcrafted Cocktails, Romantic, Bar Seating, Fun, Quiet Conversation
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on November 16, 2017

The restaurant is very nicely decorated and the tables are placed well apart. Our party of four bought two of the 4-course dinners to share, and it was more than enough for all of us. We thought that the cheese fondue appetizers and the chocolate fondue desserts were the best. The salads also were excellent. Regarding the entrees, we felt that the hot oil overpowered the flavor of the meat, poultry or fish so that we couldn't really taste the flavor of each. Just our opinion. The choices were very fresh, nothing wrong with them at all. There are many sauces to choose from, and it was difficult to remember what each one was. It would be better if the names were on the dishes. If we wanted more of the fruit or side dishes, more was provided quickly at no charge.

Tags: Fun
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food4
ambience4
service4
value4

 
·Dined on November 11, 2017

We didn’t like the main meal. The cheese fondue and chocolate fondue were very good. We mentioned it was my birthday and not even a Happy Birthday was acknowledged

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food2
ambience5
service5
value3

 
·Dined on November 9, 2017

Always wanted to eat here so finally had the opportunity..had a fabulous fun time... Katie our waitress was attentive, competent and friendly and made our dining experience delightful... while it takes time to cook, dip and savor all the morcels on our plates we left plenty full and satisfied... plan on a 2-3 hour leisurely unique dining experience..Although a bit higher priced than other area chain restaurants, the unique dining experience is not something that can be rushed and well worth It!

Tags: Good for a Date, Creative Cuisine, Good for Anniversaries, Good for Birthdays, Special Occasion, Fun, Worth the Drive, Casual
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food4
ambience5
service5
value4

 
·Dined on November 5, 2017

Went there with another couple. We had a great time. Place was cozy with all private booths. Great wine , beer and cocktail list. Stephen our server was very friendly , knowledgeable , and eager to share his favorites and the best way to enjoy this type of dining. We all ordered the 4 course option and sat there eating and talking while each course came , each one totally different but as good or better than the last. Before we knew it several hours had gone by without us realizing it and we were on to the dessert course. The one thing I would recommend besides going there is to leave enough time to enjoy it, this is definitely not fast food. We are already talking about our next trip to the Melting Pot and who else to invite.

Tags: Worth the Drive, Fun, Creative Cuisine, Cozy, Good for a Date
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on October 20, 2017

The food was delicious. The service was great. I would highly recommend the melting spot as a place to go. Whether you’re doing a special occasion or getting together for a fun night out it’s definitely worth your while.

Was this review useful to you?Yes·No·
food5
ambience4
service5
value5

 
 (New England)·Dined on October 15, 2017

We had a great time celebrating my boys birthdays! The staff went above and beyond to help us! We will be back!

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food5
ambience5
service5

 
·Dined on October 13, 2017

Great experience! Something different and fun for a date. Highly recommended!

Tags: Fun, Good for Anniversaries
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food5
ambience5
service5
value5

 
·Dined on October 9, 2017

Not really our thing! I really wanted to love it but it was a two and a half hour experience. Way too long for dinner! The fondue pots had oil sizzling for over an hour at our table. By the time dinner was over, I was nauseated beyond belief. I just wasn't impressed-- it looked like you took bagged vegetables and placed them in small square white dishes and used supermarket pound cake for the desserts. More fresh fruit would have been better. Really expensive and so not worth the price. A huge rip off!!

Tags: Casual
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food2
ambience2
service3
value1

 
·Dined on September 23, 2017

It was fun and and the food was great Great. I will definitely go back. I wish there were more vegetarian options though.

Tags: Comfort Food, Good for Groups, Good for Anniversaries, Romantic
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food5
ambience5
service5
value4

 
·Dined on September 15, 2017

My teenage son was recently diagnosed with Celiac's disease, so we are struggling to adjust and on the lookout for local GF dining options. We have been to the Melting Pot numerous times in the past, so I did a little research (including a call to the restaurant) to see if their gluten free menu could work for us. They do have a separate prep area, and give you the option to have separate fondue pots if your party includes both GF and non-GF diners. They use Udi's bread for the dippers, and adjust the dippers to eliminate any with gluten. You won't get the coated marshmallows for example, but there are still plenty of the usual favorites. We were happy to see that the Artisanal Dippers are still "on the table" for us. We had a great meal as always, and my son suffered no ill effects at all. We will be back!

Tags: Good for a Date, Organic, Good for Anniversaries, Gluten Free Options, Romantic, Bar Seating, Notable Wine List, Kid-friendly, Quiet Conversation, Casual, Special Occasion
1 person found this review helpful.
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food5
ambience5
service5
value3

 
 (New York Area)·Dined on September 13, 2017

It was amazing food service all of it. We always like to go there when we can have a night out alone.

Tags: Fun, Special Occasion, Good for Groups
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food5
ambience5
service5
value4

 
·Dined on September 3, 2017

Our Waiter was very kind and on top of things! The food was fantastic!

Tags: Good for Anniversaries, Creative Cuisine, Quiet Conversation, Good for Birthdays, Tasting Menu, Kid-friendly, Healthy, Pre/post Theatre, Special Occasion, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (New York Area)·Dined on September 2, 2017

Fun meal with friends. Great for getting together and catching up. You can have a great elaxed normal voice conversation.

Tags: Fun, Casual
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on September 1, 2017

I've been to the Melting Pot a few times. It was disappointing this time around. I ordered a martini and the glass was about half full. Food was very good but the service was very slow.

Tags: Special Occasion, Good for Anniversaries, Fun
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food4
ambience4
service2
value3

 
·Dined on August 30, 2017

the melting pot has fairly good food but it is more the experience you go there for. consider spending 3 - 4 hours because you are cooking your own food and having fun doing it. The host and waitress were awesome friendly and professional. its a little steep in price but again your paying for the experience more than just the food

Tags: Romantic, Gluten Free Options, Quiet Conversation, Worth the Drive, Casual, Good for Groups, Good for Anniversaries, Kid-friendly, Fit for Foodies
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food4
ambience3
service5
value3

 
·Dined on August 24, 2017

Too many mushrooms not enough veggies and potatoes.

Tags: Quiet Conversation, Good for Birthdays, Good for Anniversaries, Healthy
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food4
ambience4
service5
value4

 
·Dined on July 24, 2017

Food was amazing as usual but the fondue pot was left on high for far too long to the point that it was smoking.

Tags: Quick Bite, Good for a Date, Cozy, Romantic
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food5
ambience5
service3
value3

 
·Dined on July 20, 2017

Waitress was good but that's where my compliments stop. The food was ok but not worth the money. For 2 people it was $125 not including the tip and no there were no drinks involved either!!
I now remember why it's been almost 2 years since I went back....however my fiance loves the place, me though I think it's an over priced yuppy place....

Tags: Casual
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food4
ambience3
service5
value1

 
 (New York Area)·Dined on July 16, 2017

A very enjoyable dining experience. Waitress provided just right amount of attention 😀

Tags: Cozy, Romantic, Good for Birthdays
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food5
ambience5
service5
value5

 
 (Atlantic City)·Dined on July 15, 2017

Took my daughter and a friend of mine who has never been before and everyone loved it!!

Tags: Worth the Drive, Romantic, Gluten Free Options
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on July 2, 2017

We have eaten at this Melting Pot on numerous occasions. They are usually very good although pricy. This visit was not the best. My son ordered the kids plate with shrimp and steak. Turned out the shrimp was bad. The waitress was notified and although she asked him if he wanted more steak nothing else was done. I still had to pay for a plate of food that was no good. Not great service.

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food1
ambience4
service4

 
·Dined on June 29, 2017

OUR HOST WAS AMAZING AND THE INTERACTION WAS TO MUCH FUN. WE WENT OUT FOR A GIRLS NOT WITHOUT HUSBANDS OR KIDS AND OUR HOST PLAYED RIGHT INTO IT, SHE WAS JUST GREAT . I WISH I COULD REMEMBER HER NAME BUT JUST KNOW YOU HAVE A GREAT HOSTESS ON YOUR HANDS AND IT WAS A GREAT TIME

Tags: Good for Anniversaries, Fit for Foodies, Romantic, Quick Bite, Bar Seating, Special Occasion, Cozy, Good for Groups, Good for a Date, Quiet Conversation, Good for Birthdays
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on June 26, 2017

Had a good time with a small group of friends. Waiter was very accommodating.

Tags: Good for a Date
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food4
ambience3
service5
value3

 
 (New York Area)·Dined on June 25, 2017

everything was wonderful- the waitress was very fun and knowledgeable. we did seem to sit for long periods of time between courses but other than that everything was great!

Tags: Special Occasion
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food5
ambience5
service4
value3

 
 (New York Area)·Dined on June 17, 2017

On the pricey side; two adults and one child with tax and tip and 1 glass of wine ran $150, and the location inside a mall is OK if you like being in a mall. At least you can go shopping before or after. Still, the food was tasty, there were options for everyone--kids, vegetarians, gluten free, food allergies--and for that price we got a cheese fondue course, salads, main course, and chocolate fondue dessert. The child enjoyed cooking her own food in the fondue pots and had a blast; she now wants to have her next birthday party there. Claire was our server and she was friendly, knowledgeable, and very helpful explaining the many options and procedures. So if you can afford the splurge, it's a fun evening out that beats a lot of the other humdrum mall options.

Tags: Sunday Lunch, Healthy, Romantic, Good for a Date, Worth the Drive, Special Occasion, Creative Cuisine, Fun, Good for Birthdays, Authentic, Kid-friendly, Cozy, Good Vegetarian Options, Casual, Comfort Food, Good for Anniversaries
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food4
ambience3
service5
value2

 
 (New York Area)·Dined on June 17, 2017

As always, food was excellent. Our waitress was new, but service was still at a high standard. The restaurant hasn't been significantly updated since opened, but it is well maintained and clean. Will continue to go as one of my top three choices for special occasions, though price is prohibitive for frequent dining.

Tags: Good for Groups, Good for Anniversaries, Special Occasion, Worth the Drive, Good for a Date, Fit for Foodies, Creative Cuisine, Kid-friendly, Fun
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food5
ambience4
service5
value3

 
 (New York Area)·Dined on June 10, 2017

Over priced for the food you get. The meat was nothing special. It was just OK. The dessert chocolate fondue was good. If we go again it would just be for dessert. I would enjoy a regular meal at a different restaurant a lot more.

Tags: Fun
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food2
ambience3
service3
value2

 
 (New York Area)·Dined on May 27, 2017

Went for my birthday, had a great time! Wish I remembered our servers name, but she was very attentive and personable. We never felt like she "disappeared", as some servers do. She was very helpful and pleasant, which made the experience that much better. Our 4 course meal was great, as well as our drinks from the bar. I would recommend dining here.

Tags: Good for Anniversaries, Good for a Date, Good for Birthdays, Romantic, Fun, Special Occasion, Quiet Conversation, Cozy, Creative Cuisine
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on May 22, 2017

Great experience! Great service! The food was delicious and our waitress was delightful.

Tags: Creative Cuisine, Special Occasion
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on May 14, 2017

I was very happy to spend Mothers Day at the melting pot. The new menu they offered on that day was amazingly delicious. Smoked salmon everything! They also gave out complimentary drinks for mothers. I was stuffed before desserts, so they gave me a ticket to come back another day for a free chocolate fondue. I literally had no more room to eat, so I'm glad they offered me that option. Order the four course experience. It's worth it!

Tags: Good for a Date, Creative Cuisine, Sunday Lunch, Special Occasion, Romantic, Cozy, Quiet Conversation, Good for Anniversaries
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food5
ambience5
service4
value4

 
 (New York Area)·Dined on May 14, 2017

The waitress was not much help, she suggested poor choices to make the kids haopy, and wasn't very accommodating. The overall experience was fun, we brought our kids and went for mother's day.

Tags: Tasting Menu, Good for a Date, People Watching, Romantic
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food4
ambience4
service3
value4

 
 (New York Area)·Dined on May 14, 2017

Absolutely wonderful dinner. Great food , great atmosphere and great service ....... just a fun night out

Tags: Seasonal
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food5
ambience5
service5
value5

 
 (New England)·Dined on May 13, 2017

This was my 2nd time in a month. First visit was good. 2nd visit was poor. I asked to not be seated in a busy hall but they did. The portions were small. We ordered 4 course meals and the portions were embarrassing. Literally there were 3 carrot pieces, 2 pieces of celery and one large broccoli and other scraps of broccoli. One plate had shaved like paper meat and there were 3 mall pieces of chicken. We did not have enough food for 3 people. I mentioned to the waitress that when my husband and I came we had better portions and sizes and only ordered one 4 course meal. We had the chocolate fondue and there was barley enough to coat the items we were dipping. I told the waitress and she said it was a double order, NO WAY! She did end up bringing more and more things to dip as there wasn't much of that either. I was very disappointed and embarrassed because I am the one that urged the girls to go. It was my best friends birthday. We spend over $100 and left hungry. The restaurant didn't even do anything for her for her birthday. One note, Shaun DID give us the 2 orders of cheese. He was not our waiter however. I will not return or recommend the restaurant. By the way, we drove over an hour to go there.

Tags: Creative Cuisine
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food2
ambience2
service4
value1

 
 (New York Area)·Dined on May 6, 2017

We enjoyed the cheese and chocolate. The salad was disappointing. The "dinner" was smell, especially the vegetarian meal. Our server was very slow. We also did not receive information about what was being made she just "put it all in". She was friendly but not enthusiastic. For the price of the dinner, I did not feel it was a lot of food. This was my first experience and overall our group of 4 was disappointed.

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food3
ambience3
service2
value2

 
 (New York Area)·Dined on April 29, 2017

I planned a private dinner for my GF and everything went great!! She was very happy, it was very romantic!

Tags: Romantic
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food5
ambience5
service5
value5

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