The Melting Pot - Ahwatukee
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Belated Mother’s Day gathering
Only complaint is that it was super hot in there. We were seated in the very back so maybe there’s no airflow back there but I was sweating.
Unique experience everyone should try. Would go again.
For the price I definitely don’t see the value. 5 people with a 4 course meal took 2.5 hours. I didn’t get any drink for over 30 min. The portions were very small. I don’t understand why it cost $50 per person for the meal.
My husband and daughter brought me here for Mother's Day and it was so disappointing. Between issues with the water in the pot, the temperature knob, and just general waiting- it was almost an hour before we ate a single bite of food. Our wine had oxidized (left bitter little crystals along the glasses) and they did nothing. We'd put a note in our reservation about a food allergy that I have, but they tried to serve me food I couldn't eat anyway. The most we ever got was a "sorry" from the server or the manager- no one actually tried to make the meal salvageable. Both my husband and daughter had upset stomachs the following day as well. My daughter was so disheartened- she had really wanted to make Mother's Day be special for me, but our experience was just a disaster. We will not be back again.
If you have infants, I would not recommend this place due to the wait time for your food. Our twins were getting impatient but we survived. Otherwise, food and service was ok.
One thing that needs improved is the bathrooms. They are not well cleaned and are dirty. I was uncomfortable using them.
We have dined there many times and the last two times have been disappointing. Food does not seem to be the same, flavor wise and the prices have gone up.
Our experience was one to the best we've had at this location. Ally was our server and she was exceptional. She anticipated our needs, answered our questions and happily explained the menu options, making recommendations that we wonderful. We would not hesitate to return to the Ahwatukee location and would happily recommend it to our friends.
Are waiter was amazing. Just an overall awesome experience
The atmosphere was old and dingy. Even the entrance way was in need of repair.
Everything was good until the bill. The only surprise on the check was that refills on (non alcoholic) drinks were being charged. We were never informed there would be an additional charge, otherwise we would have rethought the order.
Guys, if you really, really want to show your girl she is special, this is the place to do it.
Used a “Dip” certificate. My evenings total didn’t exceed the certificates value and only learned after asking that the remaining $ amount is gone. So my original plan was to use the remaining amount for another visit, obviously this will not happen. When making the reservation I chose the option for a single rose at the table as it was my wife’s birthday. No rose, nothing mentioned as to it’s absence.
Our waiter Josh was amazing and kept us entertained. The food was amazing as always! LOVE THE MELTING POT and this one is my fav to go to!
Way too overpriced for what was given. Very small portions, very slow service
Love our server, the food was amazing!!! Will return!
Server was absolutely amazing. Had a great experience.
The melting pot was verrrrrry good. Our server was a little inexperienced, but she was still very nice. Wonderful experience!
We had an awesome experience at the Melting Pot! Great food and great people! Cannot wait to go back again!
Family had a perfect time at Melting Pot. Loved the food - everything!
Great food, great service, great experience. Melting Pot Ahwatukee is one of our faves and we’ll be back again soon.
Very nice anniversary night with my love. Our server was awesome. The food was fantastic as always.
FUN, RELAXING ATMOSPHERE! DELICIOUS FOOD AND SWEET, ATTENTIVE SERVER/WAITRESS.
My family had so much fun and the food was delicious. Such a wonderful experience.
My children ordered milk and no one told us that they were going to charge for each individual milk. 24 dollars for 6 glasses of milk is ridiculous for a nice restaurant like melting pot. It should be better than that.
Excellent service. The food and drinks were great. We had a wonderful time and are looking forward to a return trip.
The Melting Pot is always consistent, food and service are outstanding, excellent dining experience.
It has been a while since I have been to a melting pot, but we went here for a friends birthday. The experience is still fun and different. Compared to a steakhouse their food isn’t quite as good or as much (quantity), but it was still a cool place to go. The restaurant however is older and doesn’t feel up to standards from an ambiance nor furnishing standpoint.
We really enjoyed are last night together for awhile thanks for being a great experience
It was awesome. Both of my daughters have celiac and the waiter was super knowledgable about it and the menu was very clearly marked. The server was very nice and funny. It was quiet as it’s annoying having to raise your voice just to have a conversation. The tables are set up so they are very private, like you’re the only table in the restaurant. It’s a little on the pricey side but is well worth it. Be prepared to enjoy the experience for two to three hours as it’s four courses or more but it’s well worth it for the fun
The tables should have timers so we don’t have to all use our phones... got too hectic!
I paid $16 for a glass of wine and I can buy a whole bottle for $14.
The dipping items were sub par. Bread was stale and not enough veggies.
All in all it was a fun experience, but way over priced for what you get. I never have a problem spending $$$ if the food is worth it!
Tried it once and will not be back...
Way over priced for the amount of food you receive. Menu is confusing and server tried to inform but rattled it all off too quickly.
Great food, service, experience, and atmosphere!! My wife and will be back!!
We’ve already recommended it to everyone we know...along with pics of our food. It was a wonderful intimate dinner with my daughter to celebrate our birthdays. We had a great time
Server T was great, can’t wait for next visit. ............................................,,,
We had a great time, and truly enjoyed the staff. Our server Jash was an absolute expert at his profession. Made our anniversary very special.
We have visited The Melting Pot in a few different cities and love the restaurant, anyone who knows us knows this is one of our favorite places to eat. We came for Valentine's Day and plan to return next month for our anniversary. We have NEVER had an experience less than 5 stars before this recent visit (March, 13th 2019) Upon our visit to this location (Ahwatukee) our experience wasn't quite up to the high standards set by this company. We ordered the 4 course experience as usual, as well as cocktails. Our drinks arrived after our cheese was basically finished which seemed odd but as servers ourselves, chose to look past this. We ordered the classic Alpine which is one of our favorite cheese options and unfortunately our server added WAY too much nutmeg and it was not very appetizing. Our main course was great! However we got halfway through the main course and realized we never got our salads. (They later arrived about half way through the main course which at that point we had our meal so it was kind of pointless) We ordered the white chocolate creme brûlée as our final course which is one of our favorites as well and the chocolate did not get flambeed so the caramelization effect it usually has didn't happen which caused the chocolate to have a profoundly sandy texture because there was huge pieces of sugar in it. Like I said before, we are both servers and understand that things happen in the restaurant industry, however we also know that things can be done to accommodate for these types of situations without creating a negative experience. I got the feeling that our server (Reyana) was new so we tried very hard to give her the benefit of the doubt but it was not a good experience at all and when we pay that much for a meal, we want it to meet the previous expectations we have. Even something as simple as removing a $7.00 salad would show that they care that they messed up. We still plan to return however we hope that some small changes are made to make sure p
Love this place! A bit pricey but food is always good. Didn't care for the cheese fondue as much as normal, but that's because we tried a different one. Great date night place!
Had a very relaxing evening and lots of delicious food. Environment was quiet and timing of our meal service was excellent. Asked for our salads to be packed up in to-go boxes instead of eating those so we weren’t so full and could enjoy the fondue experiences on site.