The Lounge at the Bulgari Hotel
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Afternoon Tea: Daily from 1pm - 5pm
All-day Dining: Daily from 12noon - 10.30pm
I was satisfied with the service and food quality, I would recommend it to afternoon tea lovers.
I love the relaxed feel of this place – like a comfortable dining room in a friends home. We sat near the fireplace on comfortable couches and it was a perfect place to rest after shopping nearby. The sandwiches served during afternoon tea were so delicious and the variety was wonderful. The scones and other desserts were equally good. We left there so full and even declined our server's offer for refills on anything we wanted. We would definitely return here for afternoon tea on our next visit to London.
Best place in London always
Excellent experience. Amazing service and afternoon tea was outstanding!
Thank you to everyone at Bulgari who made me Birthday special, it was wonderful from the start from the valet to the afternoon food. And the extra they did for me as a request. Thank you again and I will be returning in the future to dine with you again. Jeep up with the brilliant service..
Lovely hotel. Smells fabulous! Staff were all excellent and afternoon tea was abundant and delicious.
We were first shown to the lounge for our afternoon tea. Very nice open fire and Christmas tree but absolutely unsuitable for afternoon tea. Very low sofas. Hotel guests sitting working on laptops and general entrance to the hotel.
My daughter spoke to someone and they very quickly moved us into the bar area. Much better!
I would come again but maybe for a drink at the bar.
We had Christmas afternoon tea and it was wonderful. Cakes were to die for. Would definitely recommend.
First class service from staff, so friendly and helpful. Wonderful afternoon tea. Great ambience, a lovely little bit of luxury. How we wish we had managed to stay here
Fantastic afternoon tea , the best ever .
Don’t go anywhere else apart from here .
Had an absolutely lovely Afternoon Tea at The Bulgari. The service was fantastic and it was a great day for my friends birthday.
The waiter was most attentive and exudes warmth when speaking to you. I had a lovely time. Thank you. The service rounds up the whole experience.
We went to the Lounge originally back in April for afternoon tea which was bought for us by my sister for Christmas. Unfortunately we didn’t have a great experience due to staffing problems, even though the food was good, the service wasn’t) However the manager on duty at the time was exceptionally apologetic before we even mentioned anything and gave us complimentary afternoon and our voucher back to use another day.
So I returned on Tuesday 14/8 with my mum to use the voucher. This was a totslly different experience. The staff were friendly, charming, attentive and helpful. The food was delicious and the atmosphere relaxing.
Thankyou, for identifying when you had a problem, rectifying it before we really had to say anything and providing a wonderful afternoon tea for my mum and I.
Very nice but disappointed with the seating, I don't think the foyer is the right place for afternoon tea when residents are coming and going all day
Afternoon tea at the Lounge was excellently done, a more casual but elegant afternoon tea. The service is wonderfully professional. I would note that thought the Lounge is in the lobby of the hotel, it is quiet and tranquil.
Smashing place!!!! would defo recommend to anybody!!!!!!!!!!!
Attended the Lounge for afternoon tea. Stunning surroundings but very dissapointed with the food and service.
We waited for at least 5 minutes at the front desk to be seated for our reservation while two guys working the desk were hopelessly confused about where food was going. That should have been the clue to run!! Eventually we were seated. Menus and an explanation of how they do tea came eventually. We ordered. The tea arrived and they didn't know which tea was which so they guessed - wrong. Eventually the sandwiches came without any description. We didn't know what we were eating. We finished and the pastries never came. The waiters completely disappeared and a new crew arrived. An hour later we were able to pry the pastries from them. Remember, this was a tea so the pastries we prepared in advance and were just sitting somewhere. The food was good and they offered to cut the bill in half. But for God sake, close the place down and send them out for training!
Service was so slow
Arrived early to find table was reserved for us,but it still took 20 minutes for them to come and take our order, l booked champagne afternoon tea.
After bringing our champagne and sandwiches it took them another hour for them to come and ask if all was ok, and would be like our cakes.
Overall l wasn’t too keen on the sandwiches the mince tarts were very nice also the scones.
Lovely afternoon tea, very helpful and friendly staff.
Service was slow and not very much attention to the guest. Room had air conditioning too low (weather was very cold that day) it felt too chilly. Hadto keep my coat on.
The service in Bulgari Hotel is not up to a 5-star hotel. The waiter seemed busy and kept customers waiting (no matter for guiding you to the table, taking order....) I just had a tea and dessert there, food is just fair, nothing special.
It has been a very quiet afternoon with only 2 table in the lounge by the bar. Service team has been chatting, laughing and they were more loud than the table next to us. While food offer was good, ambience lovely we have to ask to order, for the next course. Once prompted everything was done however the supervisor on duty was not very attentive. We felt in the such place the service was a little of a let down. However to mention the lady who greeted us was very nice and attentive however she looked after the front area of the lounge.
Afternoon birthday tea
Afternoon Tea was marvelous. The service was excellent and the ambiance magnificent.
My husband and I went to the lounge at the bulgari hotel for afternoon tea. The food was delicious, the service was wonderful, and the ambience was warm and welcoming.
Cozy and quiet places. Time seemed to move slowly and relaxed.
Was here for mum's birthday.
Overall ok it's more like a modern lounge where the afternoon tea was served, I'm a Pastry chef so honestly I think the desserts were under my expectations.
We had a table in the foyer for afternoon tea. The service was slow but they were very polite and friendly. When we ordered we specifically stated we wanted vegetarian sandwiches for one guest which didn't happen when chased they arrived after everybody had finished so wasn't the greatest. Sandwiches were a little dry on the outside but over all it was a reasonably nice afternoon tea.
Took American friend to enjoy traditional UK afternoon tea. Cakes were amazing.
Had the champagne afternoon tea. Very nice ambience. Pastries were exquisite and good selection of sandwiches.
The afternoon tea itself was great. Plenty of sandwiches, scones warm and unique pastries. However the girl was alone and therefore was not really able to check upon us. We basically had to ask for everything.
The Lounge had a real ambience and was perfect for a relaxing afternoon tea combined with a very intimate service .
Lovely to stop in for tea if you are in the area, especially if you want a more modern setting.
Lovely hotel, great service and wonderful afternoon tea.
Three friends getting together with a glass of champagne and lots to talk about, couldn't find a nicer place to chill and enjoy afternoon tea!
Everything was excellent and throughly enjoyed and recommend.
So nice two of us retired to the bar for some wine before heading home.
A very very enjoyable afternoon!
I went with my mother for The classic afternoon tea and it was absolutely amazing. The finger sandwiches were very tasteful and the scones and the clotted cream too. The staff was very kind and they always asked us if we want to refill anything. The environment was very nice but it was a little bit dark.
Everything is "almost" perfect. Delightful service, perfect afternoon tea, however prices are high.... But you get what you pay for.....
A very nice afternoon tea in a very slick hotel. I've been here 3 times and always enjoy the whole experience. The staff are very helpful and natural, the food is great. Yes it is a little pricey but we are in London. I recommend this afternoon tea.
This was a treat for us during our summer holiday in London. We wanted our daughters to experience high tea in London. The service was impeccable with an attentive server that was not overbearing. The tea set was both delicate and devine. It was also a great value as they would replenish anything that you particularly liked. The four of us could not even finish the two tea sets we ordered to share. My girls loved the hot chocolate from Alain Ducasse. My only disappointment was that the lounge was a bit too close to the front door. Although the decor was tastefully done, I would have imagined that the lounge for a Bvlgari Hotel to be a bit more impressive.
Wonderful service at the Bulgari Hotel ..attentive staff and very generous with portions. Everything was perfect!