The Lounge at the Bulgari Hotel

4.7
68 reviews
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£26 to £40
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Mediterranean
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About

Moving through from the hotel entrance, past contemporary and 17th and 18th century Roman silver pieces from the private Bulgari collection, one encounters the granite-clad lounge at the Bulgari Hotel in London. Welcoming and spacious, the lounge features a honed black granite floor and fireplace. Italian-made chairs and sofas covered in special fabrics complete the contemporary look and provide an alluring, spacious context for guests and visitors to enjoy the dynamic atmosphere. The drinks and food menu from Il Bar are available both here and in Il Bar itself. The menu changes throughout the day from breakfast through to light lunches, classic English afternoon tea and nibbles in the evening.
Dining Style
Casual Elegant
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Cuisines
Mediterranean, Afternoon Tea, Modern European
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Hours of operation
Breakfast: Daily from 9am - 10.30am
Afternoon Tea: Daily from 1pm - 5pm
All-day Dining: Daily from 12noon - 10.30pm
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Phone number
020 7151 1025
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Payment options
AMEX, Diners Club, MasterCard, Visa
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Dress code
Smart Casual
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Neighborhood
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Public transit
Next to Knightsbridge underground station.
Additional
Banquet, Bar Dining, Bar/Lounge, Cafe, Cigar Room, Counter Seating, Entertainment, Fireplace, Full Bar, High Tea, Outdoor dining, Private Room, Wheelchair Access, Wine
What 68 People Are SayingWrite a review
Overall ratings and reviews
4.7based on recent ratings
4.5
food
4.5
service
4.4
ambience
4.3
value
Noise · Quiet
86% of people would recommend it to a friend
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OT
London
21 reviews
Dined on January 1, 2019
Overall 5food 5service 5ambience 5

I was satisfied with the service and food quality, I would recommend it to afternoon tea lovers.

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PA
1 review
Dined on December 30, 2018
Overall 5food 5service 5ambience 5

I love the relaxed feel of this place – like a comfortable dining room in a friends home. We sat near the fireplace on comfortable couches and it was a perfect place to rest after shopping nearby. The sandwiches served during afternoon tea were so delicious and the variety was wonderful. The scones and other desserts were equally good. We left there so full and even declined our server's offer for refills on anything we wanted. We would definitely return here for afternoon tea on our next visit to London.

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D
London
2 reviews
Dined on December 25, 2018
Overall 5food 5service 5ambience 5

Best place in London always

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OT
London
2 reviews
Dined on December 23, 2018
Overall 5food 5service 5ambience 5

Excellent experience. Amazing service and afternoon tea was outstanding!

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SM
London
1 review
Dined on December 18, 2018
Overall 5food 5service 4ambience 4

Thank you to everyone at Bulgari who made me Birthday special, it was wonderful from the start from the valet to the afternoon food. And the extra they did for me as a request. Thank you again and I will be returning in the future to dine with you again. Jeep up with the brilliant service..

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c
London
10 reviews
Dined on December 17, 2018
Overall 3food 5service 5ambience 3

Lovely hotel. Smells fabulous! Staff were all excellent and afternoon tea was abundant and delicious.

We were first shown to the lounge for our afternoon tea. Very nice open fire and Christmas tree but absolutely unsuitable for afternoon tea. Very low sofas. Hotel guests sitting working on laptops and general entrance to the hotel.

My daughter spoke to someone and they very quickly moved us into the bar area. Much better!

I would come again but maybe for a drink at the bar.

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KL
London
1 review
Dined on December 16, 2018
Overall 5food 5service 4ambience 5

We had Christmas afternoon tea and it was wonderful. Cakes were to die for. Would definitely recommend.

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MR
Shropshire
4 reviews
Dined on December 15, 2018
Overall 5food 5service 5ambience 5

First class service from staff, so friendly and helpful. Wonderful afternoon tea. Great ambience, a lovely little bit of luxury. How we wish we had managed to stay here

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H
London
1 review
Dined on December 8, 2018
Overall 5food 5service 5ambience 5

Fantastic afternoon tea , the best ever .
Don’t go anywhere else apart from here .

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EF
London
1 review
Dined on November 5, 2018
Overall 5food 5service 5ambience 5

Had an absolutely lovely Afternoon Tea at The Bulgari. The service was fantastic and it was a great day for my friends birthday.

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MC
Surrey
2 reviews
Dined on September 7, 2018
Overall 5food 5service 5ambience 5

The waiter was most attentive and exudes warmth when speaking to you. I had a lovely time. Thank you. The service rounds up the whole experience.

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s
London
6 reviews
Dined on August 14, 2018
Overall 5food 5service 5ambience 5

We went to the Lounge originally back in April for afternoon tea which was bought for us by my sister for Christmas. Unfortunately we didn’t have a great experience due to staffing problems, even though the food was good, the service wasn’t) However the manager on duty at the time was exceptionally apologetic before we even mentioned anything and gave us complimentary afternoon and our voucher back to use another day.

So I returned on Tuesday 14/8 with my mum to use the voucher. This was a totslly different experience. The staff were friendly, charming, attentive and helpful. The food was delicious and the atmosphere relaxing.

Thankyou, for identifying when you had a problem, rectifying it before we really had to say anything and providing a wonderful afternoon tea for my mum and I.

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NG
1 review
Dined on June 2, 2018
Overall 3food 5service 5ambience 3

Very nice but disappointed with the seating, I don't think the foyer is the right place for afternoon tea when residents are coming and going all day

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r
New York Area
2 reviews
Dined on May 27, 2018
Overall 5food 5service 5ambience 5

Afternoon tea at the Lounge was excellently done, a more casual but elegant afternoon tea. The service is wonderfully professional. I would note that thought the Lounge is in the lobby of the hotel, it is quiet and tranquil.

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AL
1 review
Dined on January 31, 2018
Overall 5food 5service 5ambience 5

Smashing place!!!! would defo recommend to anybody!!!!!!!!!!!

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AK
London
2 reviews
Dined on January 2, 2018
Overall 3food 3service 1ambience 3

Attended the Lounge for afternoon tea. Stunning surroundings but very dissapointed with the food and service.

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OT
Washington DC
33 reviews
Dined on December 17, 2017
Overall 1food 4service 1ambience 3

We waited for at least 5 minutes at the front desk to be seated for our reservation while two guys working the desk were hopelessly confused about where food was going. That should have been the clue to run!! Eventually we were seated. Menus and an explanation of how they do tea came eventually. We ordered. The tea arrived and they didn't know which tea was which so they guessed - wrong. Eventually the sandwiches came without any description. We didn't know what we were eating. We finished and the pastries never came. The waiters completely disappeared and a new crew arrived. An hour later we were able to pry the pastries from them. Remember, this was a tea so the pastries we prepared in advance and were just sitting somewhere. The food was good and they offered to cut the bill in half. But for God sake, close the place down and send them out for training!

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OT
London
3 reviews
Dined on December 16, 2017
Overall 3food 4service 1ambience 4

Service was so slow

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K
London
1 review
Dined on December 9, 2017
Overall 4food 3service 2ambience 4

Arrived early to find table was reserved for us,but it still took 20 minutes for them to come and take our order, l booked champagne afternoon tea.

After bringing our champagne and sandwiches it took them another hour for them to come and ask if all was ok, and would be like our cakes.
Overall l wasn’t too keen on the sandwiches the mince tarts were very nice also the scones.

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OT
London
2 reviews
Dined on December 3, 2017
Overall 5food 5service 5ambience 5

Lovely afternoon tea, very helpful and friendly staff.

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K
London
2 reviews
Dined on November 26, 2017
Overall 3food 4service 2ambience 2

Service was slow and not very much attention to the guest. Room had air conditioning too low (weather was very cold that day) it felt too chilly. Hadto keep my coat on.

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MM
London
1 review
Dined on November 18, 2017
Overall 3food 2service 2ambience 3

The service in Bulgari Hotel is not up to a 5-star hotel. The waiter seemed busy and kept customers waiting (no matter for guiding you to the table, taking order....) I just had a tea and dessert there, food is just fair, nothing special.

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O
London
2 reviews
Dined on August 29, 2017
Overall 3food 4service 1ambience 4

It has been a very quiet afternoon with only 2 table in the lounge by the bar. Service team has been chatting, laughing and they were more loud than the table next to us. While food offer was good, ambience lovely we have to ask to order, for the next course. Once prompted everything was done however the supervisor on duty was not very attentive. We felt in the such place the service was a little of a let down. However to mention the lady who greeted us was very nice and attentive however she looked after the front area of the lounge.

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OT
London
1 review
Dined on August 6, 2017
Overall 5food 5service 5ambience 5

Afternoon birthday tea

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ET
Orlando
17 reviews
Dined on March 23, 2017
Overall 5food 5service 5ambience 5

Afternoon Tea was marvelous. The service was excellent and the ambiance magnificent.

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Z
Salt Lake City
25 reviews
Dined on January 15, 2017
Overall 5food 5service 5ambience 5

My husband and I went to the lounge at the bulgari hotel for afternoon tea. The food was delicious, the service was wonderful, and the ambience was warm and welcoming.

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OT
London
2 reviews
Dined on January 2, 2017
Overall 4food 4service 5ambience 4

Cozy and quiet places. Time seemed to move slowly and relaxed.

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OT
Dorset
10 reviews
Dined on December 29, 2016
Overall 3food 3service 3ambience 3

Was here for mum's birthday.
Overall ok it's more like a modern lounge where the afternoon tea was served, I'm a Pastry chef so honestly I think the desserts were under my expectations.

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B
London
25 reviews
Dined on December 18, 2016
Overall 3food 3service 3ambience 3

We had a table in the foyer for afternoon tea. The service was slow but they were very polite and friendly. When we ordered we specifically stated we wanted vegetarian sandwiches for one guest which didn't happen when chased they arrived after everybody had finished so wasn't the greatest. Sandwiches were a little dry on the outside but over all it was a reasonably nice afternoon tea.

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OT
London
1 review
Dined on December 10, 2016
Overall 5food 5service 5ambience 4

Took American friend to enjoy traditional UK afternoon tea. Cakes were amazing.

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e
Hertfordshire
18 reviews
Dined on October 22, 2016
Overall 4food 5service 4ambience 4

Had the champagne afternoon tea. Very nice ambience. Pastries were exquisite and good selection of sandwiches.

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A
London
1 review
Dined on October 15, 2016
Overall 3food 4service 2ambience 4

The afternoon tea itself was great. Plenty of sandwiches, scones warm and unique pastries. However the girl was alone and therefore was not really able to check upon us. We basically had to ask for everything.

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NM
Birmingham
2 reviews
Dined on July 10, 2016
Overall 4food 4service 5ambience 5

The Lounge had a real ambience and was perfect for a relaxing afternoon tea combined with a very intimate service .

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C
London
85 reviews
Dined on April 24, 2016
Overall 4food 4service 4ambience 4

Lovely to stop in for tea if you are in the area, especially if you want a more modern setting.

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B
London
26 reviews
Dined on April 9, 2016
Overall 5food 5service 4ambience 4

Lovely hotel, great service and wonderful afternoon tea.
Three friends getting together with a glass of champagne and lots to talk about, couldn't find a nicer place to chill and enjoy afternoon tea!
Everything was excellent and throughly enjoyed and recommend.
So nice two of us retired to the bar for some wine before heading home.
A very very enjoyable afternoon!

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I
London
2 reviews
Dined on December 5, 2015
Overall 5food 5service 5ambience 5

I went with my mother for The classic afternoon tea and it was absolutely amazing. The finger sandwiches were very tasteful and the scones and the clotted cream too. The staff was very kind and they always asked us if we want to refill anything. The environment was very nice but it was a little bit dark.

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OT
London
9 reviews
Dined on November 28, 2015
Overall 4food 5service 5ambience 5

Everything is "almost" perfect. Delightful service, perfect afternoon tea, however prices are high.... But you get what you pay for.....

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OT
London
1 review
Dined on November 14, 2015
Overall 4food 4service 4ambience 5

A very nice afternoon tea in a very slick hotel. I've been here 3 times and always enjoy the whole experience. The staff are very helpful and natural, the food is great. Yes it is a little pricey but we are in London. I recommend this afternoon tea.

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SC
Los Angeles
1 review
Dined on August 7, 2015
Overall 5food 5service 5ambience 4

This was a treat for us during our summer holiday in London. We wanted our daughters to experience high tea in London. The service was impeccable with an attentive server that was not overbearing. The tea set was both delicate and devine. It was also a great value as they would replenish anything that you particularly liked. The four of us could not even finish the two tea sets we ordered to share. My girls loved the hot chocolate from Alain Ducasse. My only disappointment was that the lounge was a bit too close to the front door. Although the decor was tastefully done, I would have imagined that the lounge for a Bvlgari Hotel to be a bit more impressive.

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M
London
2 reviews
Dined on August 6, 2015
Overall 5food 5service 5ambience 5

Wonderful service at the Bulgari Hotel ..attentive staff and very generous with portions. Everything was perfect!

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