The Lobby

4.8
1191 reviews
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$31 to $50
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Contemporary American
Experience a memorable dinner featuring incredible dishes in a contemporary yet approachable American style, complemented by live music. Traditional Afternoon Tea is served daily, while the weekend offers a fabulous Sunday brunch accompanied by a vivacious string quartet. Children’s menus are available with a variety of offerings.

On Friday and Saturday evenings, The Lobby features a buffet of chocolate desserts complete with bite-sized creations, a seasonal action station and live music for guests and locals to enjoy.
What 1191 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.8based on recent ratings
4.7
food
4.7
service
4.8
ambience
4.1
value
Noise · Quiet
94% of people would recommend it to a friend
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NC
Chicago
4 reviews
Dined on April 11, 2019
Overall 5food 5service 5ambience 5

Great restaurant

The Lobby
Responded 2 days ago

Dear NorthwestChicago, Thank you for visiting The Lobby and for sharing your kind note. We all look forward to serving you again soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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C
1 review
Dined on April 9, 2019
Overall 5food 5service 5ambience 5

Overall the lobby is pleasant and has this beautiful aesthetic where when feels like ethics are alive and well. I will definitely come back.

The Lobby
Responded 7 days ago

Dear Catherine, Thank you for visiting at The Lobby. We appreciate your kind remarks about the ambiance and décor. We are glad to hear that you would return and we look forward to welcoming you back again soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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E
Chicago
16 reviews
Dined on April 2, 2019
Overall 5food 5service 4ambience 5

The Lobby always provides an elegant dining experience with excellent food in a warm, quiet setting.

The Lobby
Responded on April 5, 2019

Dear Eagle, Thank you for visiting The Lobby and for sharing your wonderful review. We are happy to read that you enjoyed the ambiance and food. I will be sure to share your note with the team. We look forward to welcoming you back again soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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V
San Diego
7 reviews
Dined on March 31, 2019
Overall 5food 5service 5ambience 5

We went for the vegan afternoon tea and it was incredible!!! Delicious food and teas. The room is gorgeous, as well as the view. Wonderful service. Can't wait to go again!

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T
1 review
Dined on March 29, 2019
Overall 5food 5service 5ambience 5

Overall the atmosphere was amazing and so was the chocolate phenomenal.

The Lobby
Responded on April 2, 2019

Dear Tina, Thank you for choosing The Lobby. We are happy to hear that you enjoyed the ambiance and the Chocolate Bar. I have shared your note with the team. We look forward to welcoming you back again soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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AC
1 review
Dined on March 24, 2019
Overall 2food 3service 2ambience 4

The service was very slow and poor. Food was good but the desserts could be better. Nice atmosphere. I felt embarrassed with my friends when they started to close table and clean everything. We felt like we should leave. I was expecting much more for the price we pay.

The Lobby
Responded on March 28, 2019

Dear AnaC, Thank you for visiting The Lobby and for sharing your feedback. We apologize for the poor service you experienced and for the unsatisfactory desserts. We have shared your comments with The Lobby team and our pastry department. Should you be willing to contact me, I will send you a private message with my contact information. We hope to welcome you back for a more enjoyable experience in the near future. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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O
Minneapolis
21 reviews
Dined on March 24, 2019
Overall 4food 4service 3ambience 5

Great food selection to choose from breakfast items, salad, main courses, sushi, Chinese and desserts.

The Lobby
Responded on March 28, 2019

Dear Olivier, Thank you for visiting The Lobby and for posting your kind review. We are delighted to read that you enjoyed the food. I have shared your note with the team. We look forward to welcoming you back again soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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J
Chicago
108 reviews
Dined on March 23, 2019
Overall 5food 5service 5ambience 5

Excellent service and great food make this one of favorite restaurants. We always enjoy going here on the weekends for 'jazz and chocolate' The experience makes for a great place for a celebrating a special occasion or an upscale date night. The night that we went the chicken was a little dry so we won't be getting that again however the steak was perfect. The dinner menu is limited but the chocolate is the stand out, everything was delicious. We will be back.

The Lobby
Responded on March 28, 2019

Dear Johnson, Thank you for visiting The Lobby and for sharing your feedback. It is wonderful to hear from our valued guests and we appreciate your continued patronage. We are delighted to read that you enjoyed the ambiance and the Chocolate Bar. We appreciate your remarks about the food. I will review your comments with the team. We look forward to welcoming you back again soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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BW
San Francisco
7 reviews
Dined on March 22, 2019
Overall 5food 5service 5ambience 4

Food and service were exquisite.

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SM
New York Area
1 review
Dined on March 18, 2019
Overall 5food 5service 5ambience 5

Perfect setting to really impress a client for a very important business dinner

The Lobby
Responded on March 21, 2019

Dear StephenM, Thank you for choosing The Lobby for your business meeting and for sharing your comments. We look forward to serving you again soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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K
New York Area
2 reviews
Dined on March 17, 2019
Overall 5food 5service 5ambience 5

Lovely place and delicious food . We had wonderful time!

The Lobby
Responded on March 19, 2019

Dear Kasia, Thank you for visiting The Lobby and for sharing your kind review. We look forward to welcoming you back again soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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g
Chicago
44 reviews
Dined on March 15, 2019
Overall 4food 4service 4ambience 5

We had tea at the Lobby. The space is beautiful and the service, overall, was good. The live music was wonderful. Several suggestions, however, came to mind. One, the tall tea trays impede conversation which, after all, is part of the joy of having tea. Two, if you have a large party including loud young children, try to seat them somewhere other than the center of the room. Particularly if they are going to eventually be sitting under the table. I understand that this is mostly the fault of the parents, but tea is not a time for loud, screechy children.

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S
1 review
Dined on March 10, 2019
Overall 5food 5service 5ambience 5

We thoroughly enjoyed the buffet at The Lobby. This is the second time that we have experienced the buffet, and I have to admit that the food and ambiance were even better this time than the last. We will definitely visit The Lobby again. Thank you.

The Lobby
Responded on March 13, 2019

Dear Sammie, Thank you for dining in The Lobby for Sunday Brunch. We are glad you enjoyed the food and ambience. We look forward to welcoming you back again soon! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Washington DC
32 reviews
Dined on March 7, 2019
Overall 5food 5service 5ambience 5

Wonderful place for a special occasion. Amazing service! We asked about the tea and were given a sample to go!

The Lobby
Responded on March 12, 2019

Dear OpenTable Diner, Thank you for visiting The Lobby and for sharing your kind review. We hope you are able to join us for Afternoon Tea the next time your travels bring you to Chicago! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
1 review
Dined on March 5, 2019
Overall 5food 5service 5ambience 5

I don’t know why this place wasn’t busier. Awesome food, ambiance and great service.

The Lobby
Responded on March 11, 2019

Dear OpenTable Diner, Thank you for visiting The Lobby and for sharing your kind review. We are thrilled to hear you enjoyed the food, ambience and service. Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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C
Chicago
14 reviews
Dined on March 3, 2019
Overall 5food 5service 5ambience 5

I love The Lobby...so elegant yet casual at the same time. The food is always good and the service is wonderful.

The Lobby
Responded on March 5, 2019

Dear Must, Thank you for visiting The Lobby and for sharing your kind review. We are thrilled to hear have enjoyed the food and service, and look forward to welcoming you back again soon. Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Chicago
1 review
Dined on March 1, 2019
Overall 5food 5service 5ambience 5

The staff was amazing!

The Lobby
Responded on March 4, 2019

Dear OpenTable Diner, Thank you for visiting The Lobby and for sharing your kind review. We are thrilled to hear you had a positive experience with the staff and look forward to welcoming you back again soon! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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KR
Chicago
1 review
Dined on February 27, 2019
Overall 4food 4service 5ambience 5

Service was outstanding. Food was a little disappointing compared to other times I have been here.

The Lobby
Responded on March 1, 2019

Dear Kathleen, Thank you for visiting The Lobby and for sharing your review. We appreciate your comments about our service and we hope to welcome you back soon. Kind regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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AN
Chicago
1 review
Dined on February 23, 2019
Overall 4food 4service 5ambience 4

Thanks so much for catering for vegans and making us feel welcome.

The Lobby
Responded on March 6, 2019

Dear AthenaN, Thank you for visiting The Lobby and for sharing your kind review. We are glad to hear you were pleased with the vegan options and hope to welcome you back again soon. Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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t
Grand Rapids
106 reviews
Dined on February 22, 2019
Overall 5food 5service 5ambience 4

Great service, creative menu selections.

The Lobby
Responded on February 25, 2019

Dear thomps97, Thank you for visiting The Lobby and for posting your kind review. We are thrilled to hear you enjoyed the service and cuisine. We hope to welcome you back again soon! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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SR
Chicago
6 reviews
Dined on February 19, 2019
Overall 5food 5service 5ambience 5

We were celebrating a birthday, and The Libby was Fabulous!! Loved it, would go back in a minute!!

The Lobby
Responded on February 25, 2019

Dear SusanR, Thank you for visiting The Lobby and for posting your kind review. We are honored you chose to dine with us for your special birthday celebration. We hope to welcome you back again soon! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Chicago
17 reviews
Dined on February 18, 2019
Overall 5food 5service 5ambience 5

This was a lovely place to dine. It was open to the lobby and some separation would have made it perfect. The food, service and drinks were superb. It was pricey but a lovely experience.

The Lobby
Responded on February 21, 2019

Dear OpenTable Diner, Thank you for visiting The Lobby and for posting your kind review. We appreciate your comments on the food, service and drinks. We hope to welcome you back again soon! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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P
Chicago
86 reviews
Dined on February 18, 2019
Overall 5food 5service 5ambience 5

Fantastic service in a very swanky place! Love the view of the snow covered courtyard with white lights on the trees. Thai beef salad was delicious with lots of meat.

The Lobby
Responded on February 21, 2019

Dear Perky, Thank you for visiting The Lobby and for posting your kind review. We appreciate your comments on the Thai Beef Salad. We hope to welcome you back again soon! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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E
Chicago
16 reviews
Dined on February 18, 2019
Overall 5food 5service 5ambience 5

Excellent food and service in a quiet, sophisticated atmosphere.

The Lobby
Responded on February 21, 2019

Dear Eagle, Thank you for visiting The Lobby and for posting your kind review. We appreciate your comments on the food, service and atmosphere. We hope to welcome you back again soon! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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R
Chicago
1 review
Dined on February 17, 2019
Overall 4food 4service 5ambience 5

My wife and I were there for the Afternoon Tea the weekend after Valentine's Day. Everything was excellent except that we felt it was a bit overpriced. We paid $85 per person, but thought that $65 per person is more appropriate in our personal opinion. We felt that paying a bill in the neighborhood of $150 was a sweet spot. We paid over $200 so that was kind of over the top. The tea, scones, finger foods, and pastries were certainly good but not that special thought the heart-shaped desserts were a nice touch for Valentine's Day. As a comparison, the desserts at Le Chocolat in Naperville, for example, are better and for a quarter of the price. The only critique we have is price relative to the quality, creativity, and taste of the tea and food. Otherwise, an absolutely wonderful experience in terms of service and ambiance. The servers had a lot of class and did not miss any details. The restaurant itself is beautiful. The super high ceilings and classic decor is luxurious. The giant wall of windows allowed the daylight to pour in. If you don't care about the cost I would highly recommend Afternoon Tea at The Lobby. For us mere mortals, we'll be happy to return on that rare occasion when we want to splurge on a high-class experience.

The Lobby
Responded on February 22, 2019

Dear Ricardo, Thank you for visiting The Lobby and for sharing your feedback with us. We thank you for your kind comments on your Afternoon Tea experience, and appreciate your feedback on the pricing. We will be certain to share this with our team internally. We look forward to having the opportunity to welcome you back again in the future. Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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j
Fayetteville
1 review
Dined on February 17, 2019
Overall 4food 4service 5ambience 5

Beautiful! It was a unique experience that we will always remember.

The Lobby
Responded on February 21, 2019

Dear jonpaulpope, Thank you for visiting The Lobby and for posting your kind review. We are honored to hear you had a memorable experience. We hope to welcome you back again soon! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OG
Cleveland
18 reviews
Dined on February 17, 2019
Overall 5food 5service 5ambience 5

Cannot day enough great things about The Lobby and the Peninsula. Always enjoy our stay. Best brunch in Chicago! Love the staff and atmosphere as well. Simply the best!

The Lobby
Responded on February 21, 2019

Dear OhioGirl, Thank you for visiting The Lobby and for posting your kind review. We appreciate your comments on the brunch as well as the staff and atmosphere. We hope to welcome you back again the next time your travels take you to Chicago! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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MM
Chicago
1 review
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

Our annual tradition of visiting The Peninsula’s chocolate bar. It’s always fabulously good. The only down side is the price. We would love to enjoy a meal but the prices for a family is so incredibly expensive. The chocolate bar is quite pricey too, but it’s a tradition the children love and the desserts are pieces of art.

The Lobby
Responded on February 20, 2019

Dear MoniqueM, Thank you for visiting The Lobby and for sharing your review. We are thrilled to hear that you and your family have chosen to visit the Chocolate Bar for your annual tradition. We thank you for your feedback on our menu pricing, and will be sure to share this with my team internally. Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Cincinnati
133 reviews
Dined on February 15, 2019
Overall 5food 5service 5ambience 5

It is the most perfect place for lunch or tea. Quiet, elegant, great food and incomparable service.

The Lobby
Responded on February 20, 2019

Dear OpenTable Diner, Thank you for visiting The Lobby and for sharing your review. We are delighted to hear you have enjoyed both lunch and tea with us. We look forward to welcoming you back again soon! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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RL
1 review
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

Always a pleasant dining experience at the lobby.the staff are attentive and the service is exceptional.they have the best dessert And the ambiance is beautiful.I love this place we come here every year to celebrate our anniversary

The Lobby
Responded on February 20, 2019

Dear RubyL, Thank you for visiting The Lobby and for sharing your review. We are delighted to hear that you have always had a pleasant dining experience, especially with the service and dessert. We are honored you have chosen to celebrate your anniversary with us, and look forward to welcoming you back again next year! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Chicago
2 reviews
Dined on February 14, 2019
Overall 5food 5service 5ambience 5

The Lobby is an upscaled place with very good food and service. For dinner we got a complimentary plate of tasty bread and butter. The main course is not coming with a side, so you have to pay extra for it. The interior is beautiful, but not too extra. We really liked tables’ setup as guests have plenty of room and neighboring tables are distant from each other. We also loved high ceilings!

The Lobby
Responded on February 20, 2019

Dear OpenTable Diner, Thank you for visiting The Lobby and for sharing your review. We are thrilled to hear that you enjoyed your dining experience, especially the ambiance of The Lobby. We thank you for your feedback on our menu and hope for the opportunity to welcome you back again soon. Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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BS
Chicago
3 reviews
Dined on February 10, 2019
Overall 5food 5service 5ambience 5

I took my wife to the Lobby on an outing as part of her 53rd birthday. From the moment we entered the hotel the service was impeccable. The ambiance of the Lobby was fabulous. Rebekah was our waitress, she was absolutely fantastic. She took great care of us from beginning of service until the ended. She was well versed in the layout of the brunch service, I can not say enough about how Great she was. We really enjoyed our time there. We will come back and recommend the Lobby to family and friends.

The Lobby
Responded on February 13, 2019

Dear BernardS, Thank you for visiting The Lobby and for sharing your kind review. We are honored you chose to dine with us for your wife's birthday. We thank you for your gracious comments on your brunch experience, and hope for the opportunity to welcome you back again soon. Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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S
1 review
Dined on February 9, 2019
Overall 5food 5service 5ambience 5

Excellent all around experience! We’ll definitely be back in the near future.

The Lobby
Responded on February 12, 2019

Dear Sylvia, Thank you for visiting The Lobby and for sharing your kind review. We look forward to welcoming you back again soon! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Charlotte
1 review
Dined on February 9, 2019
Overall 5food 5service 5ambience 5

Great experience.

The Lobby
Responded on February 11, 2019

Dear OpenTable Diner, Thank you for choosing The Lobby and for sharing your review. We are delighted to hear you had a great experience. We hope to have the opportunity to welcome you back again soon! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Chicago
2 reviews
Dined on February 5, 2019
Overall 5food 5service 5ambience 5

Fantastic place!

The Lobby
Responded on February 8, 2019

Dear OpenTable Diner, Thank you for visiting The Lobby and for sharing your kind review. We are delighted to hear you enjoyed your experience and hope to welcome you back again soon. Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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g
Chicago
44 reviews
Dined on February 5, 2019
Overall 5food 5service 5ambience 5

We had an outstanding lunch at the Lobby. The food was exquisite (the dessert was decadent), the service was unobtrusive and excellent, and the atmosphere was wonderful. A thoroughly enjoyable experience!

The Lobby
Responded on February 8, 2019

Dear great2eatout, Thank you for visiting The Lobby and for sharing your kind review. We are thrilled to hear you enjoyed your lunch and will be sure to share your comments on the service with our staff. Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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MM
Chicago
1 review
Dined on February 4, 2019
Overall 5food 5service 5ambience 5

Wonderful Food, Wondering Ambiance ! Recommend to everyone to go at least once!

The Lobby
Responded on February 7, 2019

Dear MariaM, Thank you for visiting The Lobby and for sharing your kind review. We are thrilled to hear that you enjoyed the food and ambience. We hope to welcome you back again soon. Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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m
Chicago
9 reviews
Dined on February 2, 2019
Overall 5food 5service 5ambience 5

Celebrated a birthday for the second year. Everything was perfect.

The Lobby
Responded on February 6, 2019

Dear maxine1836, Thank you for choosing The Lobby for your birthday celebration. We are honored to have been a part of it. We hope to welcome you back again soon! Warm regards, Martin Rahn Assistant Executive Manager, Food and Beverage

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OT
New England
25 reviews
Dined on February 2, 2019
Overall 5food 5service 4ambience 5

Undoubtedly one of the best restaurants during the restaurant week, 24 for a 3 course lunch in the peninsula hotel

The Lobby
Responded on February 4, 2019

Dear Guest, Thank you for visiting The Lobby for restaurant week and for sharing your kind feedback. We are pleased to hear you enjoyed your lunch and we hope to welcome you back soon! Warm Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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MT
Washington DC
3 reviews
Dined on February 1, 2019
Overall 5food 5service 5ambience 5

Annual birthday celebration for high tea.

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