The Lobby - Pinnacle Hotel at the Pier
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- Proof of vaccination required to dine indoors
Wagyu Beef Carpaccio
baby arugula salad, shaved grana padano, crispy capers, truffle aioli
West Coast Bouillabaisse
mussels, clams, prawns, fruit de mer, tomato coconut broth, garlic focaccia; Gluten Free by request
Steak & Eggs
5oz grilled angus sirloin, two eggs any style, potato lyonnaise, choice of country or gluten free toast
Lovely Thanksgiving meal, wonderful server and great wine pairings.
Thanksgiving dinner plate was lovely and delicious, specially Crab Bisque.
Hadn't eaten here before but saw that reviews were very good. Seating was quick but after that service was slow. When we did get to order food came quickly. Food was very good, I had fish & chips and both were delicious and of good quantity. Small selection of draft beers. Tables were not all full yet the noise was very loud and often difficult to speak over. I would eat here again.
Nice! Complimentary birthday cake for birthday girl. Always a nice touch. Food good as always.
Love the Sunday night prime rib special, happy hour and the location.
Food and service at The Lobby was excellent as usual. I've always had good food and service here.
The whole dining experience was great. Our server Tammy was outstanding with great service and a very welcoming personality. The atmosphere was very classy. We will be back!!!
A nice location and good selection for brunch, and dinner. Food is good, but restaurant can get very noisy so be prepared to talk loud. Service can be hit and miss, especially depending on how busy it is.
Granted that there was a (beer) festival during our reservation that's why everything seems chaotic but still wasn't even close to what I was hoping being it in the Pinnacle Hotel. We were put on the patio, on the very corner where there's always a server traffic (as that is where they put the cutlery and pitchers even though we have noted that this is a special occassion dinner. After taking our order, we were never offered water (until mid dinner). We had groupon coupon for a set menu; appetizer came after 45mins. Main entree came after another 45mins and the dessert came after 30mins together with our bill. The whole experience felt that we were forgotten. The food quality is just okay. One if our appetizer is the West Coast Bouillabaisse, it is literally 2 mussels, 1 prawn and a lot of tomatoes.
Not going to come back and will not recommend it.
The restaurant was so busy and noisy. The waitresses were stressed and running around fast and in a hurry. We waited almost an hour for the food. The food was good. But the noise and the rush didn’t allow me to fully enjoy my experience. The restaurant probably needed more staff.
A birthday dinner ends up a horrible experience. Service very slow and server is unfriendly and unwelcoming.
After 45 mins being seated the appetizer finally arrived, it took over an hour spaghetti meat balls finally came and kids were starving. My wife and I waited and finally our entrees came after an hour but every thing was over cooked. If the restaurant can’t handle the volume due to staffing level why pack the whole place and kill the servers, cooks? At the end customers have to suffer as well. It was a 3 hours 3 course dinner which was exhausting waiting for food and it was a terrible experience to have.
Prime rib was just ok. We were both given a very small amount of gravy. We had to pay an extra $3 each for 2 tiny jugs of gravy that was mediocre. Ridiculous to charge for this. Service was good. It is noisy like a pub.
We chose this restaurant to celebrate our anniversary. The ambiance and portion sizes are nice at this restaurant. We have eaten here before and really enjoyed it but this time the food was mediocre, but the server wasn’t very welcoming. When asked about which sangria she would recommend, I got “just order whichever wine you like”… when questioned about the one I received, she told me that’s what I had ordered but I don’t believe it was. I had ordered a rosé sangria and received what tasted like a mimosa (orange juice and bubbly). At the end of the meal when asked about how to validate parking (I had asked the front desk about it and they said to pay and we would be reimbursed), she told me I should have read that the Groupon we were using included parking. I knew it did but wasn’t sure how it worked, and no where on the Groupon did I see that it said not to pay for parking (usual process at this restaurant is to pay and be reimbursed). She seemed rude and abrupt with her comments, appearing to sound quite condescending. When I explained that I had asked the front desk she replied “well why would they know you have a Groupon”. I replied I told them so, and her response was “well the hotel doesn’t know what happens in the restaurant”. Yet somehow that was my fault? An experience that ruined our evening enough that we won’t be returning.
Great food, Great experience! will be coming back again!
Our server. The bar manager was unreal. We love him.
Murky lighting, uncomfortable booth seating, average over cooked food and fast food type service. If you want 2 star this is your place. Disappointing given competition in area
Always love coming here for their eggs benny brunches. Good service and location. Delicious food! Will definitely return!
We had to sit in the lounge area due to the noise created by a large table celebrating a birthday. This doesn’t seem like an appropriate venue for a loud group including screaming kids. I feel sorry for the other diners and the staff.
We came for breakfast and were very happy with the food and the experience. The service was polite and attentive. The food and beverages arrived hot. The food was fresh and delicious. The toasted croissant was unexpected and very good. The hollandaise sauce was perfect. The breakfast was comparable to other establishments in the neighbourhood that serve breakfast. We will be back.
We went to celebrate a Birthday and everyone really enjoyed their food. Our server well she was amazing. We’ve been there before and will keep going back.
Great food and great service!
Two out of three diners enjoyed their meals. Two had the same entree of a pasta, and one was very saucy and the other drier. A large party nearby made it a little noisy. Limited wine selection.
Met our son from California for first time in 2 yrs. Great table the staff chose for us, excellent entrees and wine, such a polished server, most appreciated evening. Lovely dining room in excellent hotel! Lived in NVan for 40+ years before moving to the Interior. Our choice always, The Pinnacle at the Pier.
Good value on a Wednesday when wines are half price, room was busy , which increased noise level above normal. All of us enjoyed the food , shared appys tacos , gyozas, mains lamb, duck and boulabaise , service was ok ,
The food was so good we had to come back a second night in a row!!!
Great spot. Would certainly go again.
Staff were very attentive.
They serve breakfast from 11-3 so we ordered the Eggs Benny and Fish Tacos.
Both meals were delicious,eggs were cooked just right and it came with thin slices of fried potato.Very nummy. There were 3 tacos.
They validate parking and take the amount off the bill at the end.
Will definitely be back.
Thanks for a great lunch.
Our server was not friendly. All she was interested in doing was taking our order. There was no good evening, how are you this evening? After we ordered wine remembered your 3 course special that she did not tell us about. Had we been informed would have ordered the wine pairing to go with this special. But sadly had already ordered our wine. Never came back to check on our dinner. However did check on our first course. This was for our 56th Wedding Anniversary and it would have been nice is she asked if we were celebrating anything.
However this is one of out favourite spots and our room was very nice.
We will be back but hope to have friendlier server.
The GroupOn deal made it a good value.
Our server, Tammy was excellent! Enjoyed our evening very much!
A pleasant experience. Good food. Good service.
The chef modified my eggs Benny and they were fabulous
great service! Food was so good and fresh. I would recommend The Lobby to friends and family
Our regular stop for brunch. Lovely people, good food and the patio catches the sun just right 😁
Good food, but service kind of slow!
When we walked in there was a hand sanitizer by the door, which was empty. When we were seated we ordered drinks. Over 10 minutes later the server came to take our order but didn't say anything about our drinks. We asked and they went to find them. We ordered bouillabaisse and fish. The bouillabaisse was good, but a very small amount of seafood (2 mussels, 2 clams, 3 prawns, some bay scallops). The fish was tasty, but everything was lukewarm. No check to see how things were.
Overall, I think the price is too high and the food and service not worth it.
This is one of our favourite restaurants. The food is always delicious and beautifully presented. The service is always fun, friendly, unpretentious and efficient. This time we went to celebrate our wedding anniversary. We had another memorable meal. I look forward to going back.
The Pinnacle Hotel restaurant is fabulous. Good food, excellent service and reasonable prices.
The Lobby was bettter than your average hotel restaurant. We sat outside on the sidewalk patio so the ambience was a little different from inside but it was a beautiful evening. The cocktails were good and the food was as well. Service was average but didn't detract from the experience. There are many restsurant choices at the Shipyards and we this was a good one overall.
You can order delivery directly from The Lobby - Pinnacle Hotel at the Pier using the Order Online button. The Lobby - Pinnacle Hotel at the Pier also offers delivery in partnership with Skip The Dishes. The Lobby - Pinnacle Hotel at the Pier also offers takeout which you can order by calling the restaurant at (604) 973-8000.
The Lobby - Pinnacle Hotel at the Pier is rated 4.2 stars by 888 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.