The Lobby Lounge @ The Langham Hotel Pasadena

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1. B

   Bananie

   Los Angeles

   150 reviews

   vip
   5.0

   150 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   We had such a fabulous time. Everyone was very courteous and our server, Isabella, was wonderful. We will be back. Thank you very much.

   Report
2. OT

   OpenTable Diner

   1 review

   2.0

   1 review

   Dined 5 days ago

   overall2food3service2ambience4

   Service was mediocre. Vegetarian friend told them he was vegetarian and they forgot. No silverware. No kids option so had to pay full price for an 8 year old that had a few bites. That hurts when it’s $75 a person. For the prices I expect exceptional service and that wasn’t there. Also didn’t live the person FaceTiming half the time we were there. Ruins the mood when that overpowers the harp. Will be going to The Biltmore for tea from now on.

   Report
3. OT

   OpenTable Diner

   Los Angeles

   1 review

   2.0

   1 review

   Dined 6 days ago

   overall2food1service3ambience3

   Food not good

   Report
4. T

   Troy

   1 review

   2.0

   1 review

   Dined 6 days ago

   overall2food3service2ambience4

   I expected better from them. Seats were uncomfortable. They forgot our water and we had to make multiple requests. Servers were nice though. Food was decent. Tables were small. Had to actively make sure things don’t fall off the table.

   Report
5. LC

   LisaC

   1 review

   5.0

   1 review

   Dined on June 11, 2022

   overall5food5service4ambience5

   Thank you for bringing back the Tea Room! We have been enjoying this for years and have cherished memories. This year, we celebrated a Langham weekend with our adult daughters. We spent three hours enjoying the tea, ambience and food. Everything was as we remembered from years ago and we all hope to continue this tradition.

   Report
6. n

   normapm

   1 review

   4.0

   1 review

   Dined on June 5, 2022

   overall4food5service4ambience5

   We waited a bit for our water service, I the tea and tea service were expected to take a little while but on a hot day, we needed water upon being seated.

   Report
7. F

   Food4so

   Las Vegas

   1 review

   5.0

   1 review

   Dined on May 29, 2022

   overall5food4service5ambience5

   Langham is the most beautiful hotel in the SGV. It is always a pleasure to visit this hotel, whether for a staycation, drinks at Tap Room or Tea at the Lounge.

   Report
8. E

   Eugene

   1 review

   1.0

   1 review

   Dined on May 28, 2022

   overall1food2service1ambience5

   Beautiful and historic venue made for the well heeled but somehow gets away with mediocrity at a premium. Also, for the Downton tea service... we wouldn't know. Our reservation was for 3. The host was even oresent till 3:10pm. By the time we left at 3:25pm having paid for valet and losing $20 to reserve, we still hadn't been seated.

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9. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on May 28, 2022

   overall1food3service2ambience3

   Way to expensive

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10. A

    Akik

    1 review

    1.0

    1 review

    Dined on May 28, 2022

    overall1food4service2ambience5

    Reserved table a month ago, when you check in still need to wait almost an hour to get seated. We have a big party for 7, they put 2 tables together with different levels for us. The menu said you can have your choose of tea, but the servers said we can only have 3 pots of tea for our table for no reason. When the tier came, no one introduced the food, we need to look up the menu on the website by ourselves. However, they did introduced each food items for the other tables. The 4 set came in a tier, the sandwich was overlapping and was too hard for us to get the food. We just dropped some of it since they put it too crowded. Food is okay, but still bad experience. I would said below standards for a luxury hotel.

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11. M

    Mary

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 28, 2022

    overall5food5service5ambience5

    Great for the Downton event it has the perfect vibe and ambiance made the experience that much more special.

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12. b

    booboo

    Los Angeles

    29 reviews

    vip
    4.0

    29 reviews

    Dined on May 22, 2022

    overall4food4service4ambience5

    Very good High Tea at Langham Lobby Lounge. Beautiful view out the big picture window (ask for a window table).

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13. AB

    AlejandroB

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 22, 2022

    overall5food5service5ambience5

    his place is great! Atmosphere is chill and cool but the staff is also really friendly. They know what they’re doing and what they’re talking about, and you can tell making the customers happy is their main priority. Food is good, some english classics and some twists, so worth it.

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14. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 21, 2022

    overall5food4service5ambience5

    The tea was very elegant and the setting was fabulous. All staff were professional and friendly. The price was a bit high for the amount of sandwiches and tea cakes and the scones were a bit stale. They have added a 20% surcharge that did not include gratuity so that was a surprise. Over all it was a nice experience. Loved the Downton Abby theme

    Report
15. GV

    GiniV

    1 review

    5.0

    1 review

    Dined on May 21, 2022

    overall5food4service2ambience3

    Very poor service. Extremely short staffed. Disappointed considering the cost.

    Report
16. WE

    WendyE

    Toronto

    1 review

    4.0

    1 review

    Dined on May 21, 2022

    overall4food5service4ambience5

    Lovely room for the Downton Abbey tea experience. Beautiful and delicious food. A nice treat to pamper yourself.

    Report
17. S

    Sushiw

    Los Angeles

    2 reviews

    2.0

    2 reviews

    Dined on May 21, 2022

    overall2food2service2ambience2

    First there was a charge of $5 per person which did not get applied to the balance. 2nd we were the 1st guest and asked to change our tablet of 5 to another tablet of 5 and the hostess would not do it. The food was ok, there was no Devon Cream, there were two small lemon cured and whip cream for 8 scones and 5 people!. The desert we did not touch as it did not seemed homemade. The hostess had a gold fanny bag in front of her which was not suitable for a hotel hostess and yet for a Bridgeton one! It said it was sold out yet 75% of tablets empty. With service charge and the $5 above we each paid $94 per person which I would not mind, but it did not worth it AT ALL

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18. EN

    ErinN

    Los Angeles

    1 review

    1.0

    1 review

    Dined on May 15, 2022

    overall1food3service1ambience3

    The reservation time offered/booked was after the primary music + food was available. The kitchen was out of items and the staff was not knowledgeable about the menu. In addition the staff spilled beverages on my guests.

    Report
19. m

    mogumogu

    Los Angeles

    2 reviews

    3.0

    2 reviews

    Dined on May 15, 2022

    overall3food3service4ambience4

    there were some sugar packets and crumbs on the floor and felt a little dirty. Some of the bread tasted stale. Tea tested like tea from a teabag

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20. GP

    GretchenP

    Los Angeles

    1 review

    5.0

    1 review

    Dined on May 15, 2022

    overall5food5service5ambience5

    I’d like to know why Open Table charged me $5.00 pp for this reservation and then did not tell the Lamgham so it could be applied to my bill? Seems sketchy Open Table??? Since when do you charge to make a reservation and then keep the money?

    Report
21. ZA

    ZAli

    1 review

    5.0

    1 review

    Dined on May 15, 2022

    overall5food5service5ambience5

    Great ambience and staff. It was a wonder experience. The food and tea were great.

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22. n

    nicky

    San Francisco

    1 review

    4.0

    1 review

    Dined on May 15, 2022

    overall4food4service4ambience4

    Since it was a tea, I felt the staff should make a check that you still had hot tea. I go to different teas and I felt that was a little lacking. The harp was nice .

    Report
23. s

    sharon

    Los Angeles

    4 reviews

    vip
    2.0

    4 reviews

    Dined on May 15, 2022

    overall2food2service2ambience2

    Short staffed and not as attentive as usual which was the last time I visited prior to 2020

    Report
24. EI

    EIlo

    Los Angeles

    2 reviews

    5.0

    2 reviews

    Dined on May 15, 2022

    overall5food5service5ambience5

    It was so nice being back at the Lobby for afternoon tea! Thank you Langham for bringing it back, and we hope to be back soon. The food and service were impeccable.

    Report
25. OT

    OpenTable Diner

    Los Angeles

    2 reviews

    4.0

    2 reviews

    Dined on March 1, 2020

    overall4food4service4ambience4

    Everything was very delightful and harmonious. We had various waitresses helping us during our tea time. However, there was one waitress that was only making eye contact and smiling towards my friend, and even when I said something to engage with her or said to her thank you, she didn’t even looked at me to acknowledge that, which made me feel as if I was invisible. Other than that, everybody else were very kind and friendly. I booked this reservation and paid for the service, there should at least be respect and consideration. Thank you.

    Report
26. H

    Happiness

    Los Angeles

    54 reviews

    vip
    3.0

    54 reviews

    Dined on February 22, 2020

    overall3food3service4ambience5

    For this price, it should be the best high tea ever but it’s not even close. The ambiance is so lovely and the service is quite good. But thats where the positive ends. The sandwiches are very thin and tasteless. Very unimpressive. The scones are just ok. The sweets are fair and way too many. The tea is quite good and pretty hot. In summary, the price is extravagant and the food is nowhere near what it should be. Very disappointing. For such a lovely hotel, they need to do so much better.

    Report
27. MP

    MaryP

    Los Angeles

    25 reviews

    vip
    5.0

    25 reviews

    Dined on February 20, 2020

    overall5food5service5ambience5

    There are several very memorable things about having tea at the Langham in the Lobby Lounge. The service is impeccable. The food is outstanding. And the ambiance is wonderful. That is why we come back. Jenny was our server both times were were there and she is so attentive and accommodating. Our dietary needs are met with a smile and she exceeds our expectations. What a lovely place to spend a couple of hours enjoying tea and conversation while looking out at the beautiful serene gardens.

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28. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 18, 2020

    overall5food5service5ambience5

    Best high tea service I've had outside of England. Exceptional service. And the gardens were gorgeous!

    Report
29. E

    Erin

    Los Angeles

    1 review

    4.0

    1 review

    Dined on February 15, 2020

    overall4food4service5ambience5

    The tea selection was fantastic, however it would have been nice to have a chance to switch between many different types of tea. When we selected our tea, we were given a large quantity of that one type of tea but we were expecting to be able to try different types before the end of the outing. Otherwise, the ambiance was amazing and the harpist played beautifully. We had a great time.

    Report
30. SK

    SusanK

    Los Angeles

    4 reviews

    3.0

    4 reviews

    Dined on January 30, 2020

    overall3food3service3ambience4

    Tea. The sandwiches were not that good. Too much salmon for a little sandwich, shrimp was okay. The other sandwiches didn't have much flavor. Tea and sweet stuff was good. Scones were different looking, but tasted okay. Service was just okay. Had to find the waitress to settle our bill which is unacceptable in my opinion.

    Report
31. N

    Naomi

    1 review

    3.0

    1 review

    Dined on January 5, 2020

    overall3food1service4ambience5

    The environment was superb but food really failed us.

    Report
32. CP

    CynthiaP

    Los Angeles

    22 reviews

    5.0

    22 reviews

    Dined on December 30, 2019

    overall5food5service5ambience5

    The servers added to the level of enjoyment. I’m not a big fan of gourmet fish finger sandwiches, like smoked salmon and smoked trout. I do prefer more mainstream sandwiches like chicken salad. But I do eat the trout one and find it well prepared, presented, and interesting. I gave the smoked salmon one to my husband. He enjoyed it! These sandwiches come as described. We can not customize the sandwich order at this place. So even though I’d prefer options to the fish selections, I gave the food five stars because it is truly well done, regardless of my personal tastes and preferences.

    Report
33. BR

    BelindaR

    Los Angeles

    5 reviews

    vip
    5.0

    5 reviews

    Dined on December 27, 2019

    overall5food5service5ambience5

    We had a lovely tea in the lobby lounge at the Langham. Scones, sandwiches and pastries were delicious. Staff was very attentive and always checking on us and refilling our tea cups. Beautiful setting overlooking the grounds.

    Report
34. S

    Steven

    Phoenix

    5 reviews

    5.0

    5 reviews

    Dined on December 26, 2019

    overall5food4service3ambience4

    This was a real treat! We would definitely go here again and stay at the hotel besides. The tea room is positioned with a lovely view of the grounds, the service was good..the scones and devonshire cream especially delicious.

    Report
35. CP

    ChrissiePaw

    Houston

    16 reviews

    vip
    5.0

    16 reviews

    Dined on December 26, 2019

    overall5food5service4ambience5

    Wonderful time with my mother! Love the Wedgewood china and the selection of teas were great. All of the food was tasty. We enjoyed the special touches as well. Thank you!

    Report
36. R

    Rip123

    Las Vegas

    15 reviews

    vip
    5.0

    15 reviews

    Dined on December 26, 2019

    overall5food4service4ambience5

    Came here for afternoon tea on Boxing Day & it had very nice ambience. Lovely setting & gorgeous views of the grounds.

    Report
37. OT

    OpenTable Diner

    Central Coast

    1 review

    5.0

    1 review

    Dined on December 10, 2019

    overall5food5service5ambience5

    Beautiful location and staff was amazing!! Had the champagne tea and was well worth it

    Report
38. R

    Rulu

    London

    1 review

    5.0

    1 review

    Dined on November 27, 2019

    overall5food5service5ambience5

    The food and service were absolutely amazing. We went for afternoon tea to celebrate my friend’s birthday so we received a complimentary dessert plate for the birthday guest. Service was lovely and our teacups were never empty and constantly refilled by our server. Definitely recommend this tea place!

    Report
39. OT

    OpenTable Diner

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on November 25, 2019

    overall5food5service5ambience5

    Really great tea time

    Report
40. LP

    LaraP

    San Francisco

    6 reviews

    vip
    5.0

    6 reviews

    Dined on November 11, 2019

    overall5food5service5ambience5

    I had a wonderful experience as always and look forward to returning. The music being played however through faulty, poor connection speakers in the lobby lounge was irritating to listen to, as the music would have been lovely had it not been coming from a broken speaker. Certainly there’s an AV person on staff to address this?

    Report