Dine out on Christmas Day for a stress-free Christmas
The Lighterman is closed on Christmas Day and Boxing Day, reopening on 27th December.
Tuesday, December 24, 2019
Celebrate New Year's Eve with a fantastic meal!
Our New Year's Eve Set Menu is £65pp and includes a glass of NV Billecart-Salmon "Brut Reserve" Brut Champagne on arrival. After dinner, head to the bar for drinks and dancing until 1am. Why not pre-order a bottle of NV Grand Cru Blanc de Blancs Pierre Moncuit Champagne for £65 (instead of £85!)
Tuesday, December 31, 2019
Celebrate Christmas Eve with family and friends!
We're open all day for breakfast, lunch and dinner.
Tuesday, December 24, 2019
Good atmosphere and table over looking the canal was great.
Service was attentive without being annoying
There are not enough dietary alternatives to what is on the menu.
Lovely delicious food, great atmosphere and location and lovely staff :)
Only off-putting thing was being brought the bill without a) asking for it and b) being asked if we wanted any desserts or coffees (we did).
It was just literally slapped on our table out of the blue and we had on my been there an hour....
However I won’t let that put me off returning, but if management could take note to at least explain when the bill comes across!
Dear AliyeD, Thank you for taking the time to leave us a review. I'm sorry to hear that the way the bill was presented to you was not in line with our usual order of service. We do take all feedback on board, good and bad, and I will be sure to follow this up. I'm glad to hear however, that you enjoyed the food and your overall experience with us here at The Lighterman. Hope to see you back again soon. Best, Emma
Average food but dreadful service. We were sat there forever and even had to gather our things and leave the table before they came to take our payment for dinner!!
We won’t be back
Very trendy, hope you like garlic, good service and food.
Has to wait for the table we booked. But once seated we had a lovely meal
only problem was that our table was the 'first' sitting, but I wasn't told until getting to the restaurant that we'd have to vacate our table at 2.30pm which was a shame as we were not ready to leave at that time, but had to. other than that good food, nice space etc.
Overpriced. Nice venue and good ambiance but average food for high prices and poor service. One waiter was even quite rude.
Dear Catherine, Thank you for taking the time to leave us a review. We appreciate feedback, good or bad, as we are always aiming to deliver high quality food & service. I’m sorry that you felt your food was not of the quality that you were hoping for. We take great care to train all of our staff to make sure that all our guests leave happy. Please get in touch with me on 020 3846 3400. Regards, Emma
We enjoyed the location, the decor, the really friendly staff and the food. But the noise level is simply horrendous - enough to discourage me from going back... A real shame.
We enjoyed our evening but this was slightly ruined when two of our party ordered a glass of white wine each , non specific and we noticed on the bill that we were charged £28 !!! Not impressed
Nice food and friendly service.
Staff were so great and accommodating though our party was running late, they still ensured we had a table. The food was delicious and we didn’t have to wait long at all for it to be served. Would definitely recommend!
Had a lovely lunch, food was nice and not too noisy. I had requested a table by the window but wasnt given one which was a shame.
I would go back.
Great food and experience. Venue quite noisy because of all the glass and hard surfaces
Lovely venue, food and service - a bit pricey but I would go back for a treat
Amazing location and view.
To be honest I thought there were more choices (moreover for dessert) but the quality was there!
Music a little bit too loud for me.
But very good overall
One of the few dog friendly places around Granary Square, with very friendly service & a trendy vibe.
We were new to this venue, but will probably go back. The staff were very friendly and attentive without being too pushy. The food was good and hot and the service was quick. The cost was moderate, considering this was central London and the service charge was 12.5%.
Dear LynneH, Thank you for your review. I'm happy to hear that our staff looked after you well, and you enjoyed your food. I do suggest you come back, in the next few weeks we are bringing out our Winter Menu with plenty of delicious items to choose from. Regards, Emma
Great location, friendly casual dining, helpful and attentive staff.
It was ok for what I needed at that point but it is very noisy and although we had a quiet table as requested it was still quite noisy.
Great food, service was a little slow at times but overall I love this place. Vegan Roast was amazing.
I would recommend, as service and food was good, but it is incredibly noisey, which is fine if you don't mind that, we personally, just found it too loud
I waited 30 mins for salad dressing and the waitress wasn’t very attentive
I enjoy coming here with friends for dinner or drinks but my last visit was disappointing. The staff were very keen to take our drinks order but then forgot about us when it came to taking our plates away from both main and dessert. We had to chase for the card machine to come over as we’d been sat waiting for 15 minutes. This hasn’t put me off but it wasn’t the amazing service I normally get there.
Was a great experience. We came with our cockapoo and they were most accommodating. They were swift, polite, fast and great service. Really well priced for the quality. Higher quality than your average lunch or dinner place. Great roasts too.
Great night. Nice atmosphere
Service very friendly.
The steaks we had were good. The salmon too but the other fish dish was bland.
As others have mentioned here before. The restaurant can get very noisy!
Have eaten here many times for Brunch, Lunch and Dinner. We've yet to have a poor experience here and the staff are always attentive and friendly. Food choices are fresh and always cooked and presented well.
Good food and service, and it’s dog friendly (not that we have a dog but it sends a sign that it’s quite a friendly place). It was a Friday night so it was very busy on the ground floor (and more so in the nightclub vibe of the lower floor). It was very noisy but as I said, that’s Friday night for you.
The size of the mains were a little below average but some might think they are ok. If you have a big appetite go for the burger.
Acoustics upstairs are awful. All glass means nice views but almost impossible to hear!
Most of the food was good. The venison dish was excellent. However, the vegetarian dish of roast squash was poor. It was very small. The amount would have been fine for a starter, but for a main dish it was extremely disappointing. Your staff were all good. Particularly appreciated being found seats in the bar by a staff member who spotted us standing up outside with our drinks - a very thoughtful touch.
We were looking for a dog-friendly restaurant near King's Cross and The Lighterman were happy to oblige as they have dog-friendly tables on the ground floor. There was a temporary water stoppage in the area when we arrived so we were unable to order food but that changed after 15 mins and they were very friendly about it and offered drinks and snacks. The food was good standard, and sufficient, but not huge portions. Quality over size but we came away satified. The staff were friendly and chatty without being intrusive. We stayed for about an hour and a half and really enjoyed it. The bulldog, JP was given a bowl of water too.
No coffee available .. waiter set about it .. food good enough
Great experience with a group of 10 people!
I would definitely come back
Starters - Crispy squid, 3/5 stars: good but too small of a portion.
Flatbread - House-cured Cumberland sausage, 4/5 stars: overall good.
Roasts (sunday) - Half free range Windsor spit-roast chicken, 5/5 stars: very tender, well cooked.
Mains: Grilled 28 day dry-aged grass-fed Galloway sirloin steak, 1.5/5 star: cooked as ordered, but meat way too tough. Quality of meat disappointing.
Service (top floor restaurant/tables) - 5/5 stars: very attentive & serviable staff while discreet at the same time. I haven't witnesses such good service for a long time.
The environment is very nice, great location for Sunday lunch. Unfortunately, we waited far too long for our food and it wasn’t even very good. The waiters all very kind and friendly. The bill was a bit higher than expected. I was wondering if it is always like that or if they had some issues in the kitchen.
Probably one of the worst meals I’ve had in quite some time. Food took over an hour to arrive. The dishes lacked flavour and most were cold.
This was a 50th birthday meal with my girlfriends. It started off well with lovely starters, however.
1) my friend has an allergy to cows milk and we asked the waiter if the fettle cheese had cows milk in. He went to ask the manager and she said she would check but neither of them returned with an answer.
2) after the initial round of drinks we were never offered anymore and the waiter just disappeared.
3) my other friend ordered salmon as a main course. It was completely undercooked, not pink, like translucent jelly. She returned it to be cooked again. We had finished our main course by the time her salmon came back. But, it was the same piece of salmon that had just been reheated and was STILL undercooked. The waiter was nowhere to be seen again.
Eventually a new waitress came over and we explained what had happened and she was very apologetic and went and got the manager again. She blamed everyone else.
Whilst we had money taken off the bill the entire evening was spoilt with the very unprofessional and unsatisfactory customer service.
We will not return or recommend
We dined at The Lighterman on a wet and windy afternoon and thought the area was very nice. The food was very good - service was okay. We intend to return in the summer as the views from the restaurant are very nice.
Nice location but definitely too loud, I could even speak with my friends sitting next to me at the table.
The service was good, quick and friendly.
Me and my friend got the steak and it was very difficult to cut and eat but all the other was very happy with their supper.