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Food was outstanding. We were a party of 8 and everything came out hot and together. Service staff was very attentive.
Worst Service ever. We waited 15 minutes to get our reservated table, another 10 min. to order drinks and another 10 min. to get the drinks. We decided not to eat there and went to another restaurant.
Great! Enjoyed it
Had a team breakfast meeting at Ketch and found it to be spacious, not too loud and very good service.
We made a reservation through OpenTable and when we arrived at the restaurant, the staff told us it was closed for the night for a special event, even though I had received a confirmation of my reservation. They forgot to close the OpenTable app for the night. They were unhelpful and unapologetic about it. We came all the way downtown to eat there and we were pretty mad about that, since it was Friday night and did not have plans to eat elsewhere. By the time we arrived at Fetch, all the restaurants around were full. The staff never offered anything to help us find another restaurant, or offer a future discount, or anything else. We are not going back at Fetch, EVER.
The restaurant took and confirmed restaurants on thanksgiving and then we got there and said kitchen was closed.
Great food! Good service, the salmon was delicious! Recommended!
Convenient location to the office for a quick drink.
Good food, service could not have been any worse. Quite disappointing.
Food was very good, service was pretty good, we ate in the restaurant area which felt a bit isolated from the very noisy, rather packed bar area. We wanted to have a drink on the rooftop patio but that was unfortunately closed. It's a bit of a pricey restaurant, so I'd recommend it only on a date or business meeting maybe, a little rough on the wallet for an ordinary get together with a friend.
Was a good spot. We were traveling with a group of 8 and needed a quick reservation. The beer taps were good. The pizzas were delicious.
I enjoyed the food & atmosphere! The waiter & staff were very friendly and accommodating. My daughter wasn't pleased with her food and they took it back and made her another dish! Very professional. Will definitely good again.
I love Ketch because the food is always delicious and it's easy to get a table. Also it's pretty quick, making it easy to have a good meal without spending hours at the restaurant. Service is slow, but the kitchen is fast. I love the crab-cake sandwich so much!
Menu changed. Bar/restaurant attached to Four Points by Sheraton Hotel
This is a new version of the old Ketch. It is right next to a Sheraton hotel which is good for business, I suppose, but what was once a classy fairly quiet restaurant is now a tourist mecca. Tough to enjoy a meal, which was very good, while being assaulted by braying bar patrons downing shots. The good food and great value isn't worth the cacophony.
Great service and food. Would definitely go back next time in New York.
Ketch has become a regularly for me to dine with friends, family, and colleagues. Great variety on the menu and so far all the meals I have tried have been exceptionally good. The service staff are very attentive and always pleasant to deal with. In the summer or they have a roof top dining area. This was a great find that was recommended by a friend. Enjoy.
The waitress was friendly and attentive. The food was very good. We all had the salmon and each was prepared differently and very tasty and fresh. The deserts were standard but enjoyed by all. The restaurant is attached to a hotel and has an open feel with large window front. I would have preferred the Frangelico in a snifter and not a shot glass but believe that was just due to experience.
Food and staff excellent! I am a regular with clients, and I am never disappointed.
We came at Christmas day for lunch, quiet. Except a few tables, group with kids. Not noisy at all. Food & service excellent!! Despite the rest room is located at hotel lobby. However, we could take pics w/ tall christmas tree. Having a good time!
Excellent food and excellent service! Excellent food and excellent service!
Great place for my daughter and friends to celebrate her Sweet 16. We had spend a lengthy day sightseeing and shopping and needed a nice place with a good meal and some nice wine for the adults. I️ would definitely dine there again and recommend it to others . The girls loved the food, decor and outside patio for photos!
I go to Ketch Brewhouse any chance I get - good food, great service and the owners greet you as if you were family.
Food was sub-par. It was empty on a Friday night.
We hosted a dinner for 8 on a Sunday evening. They seated us in the back room and we had the place to ourselves, so it was very quiet and private. Service was very attentive and the food was fresh and well-prepared. They have a very comprehensive menu. Everyone found something they liked. Favorites were the lobster roll, the angel hair pasta with shrimp and the pistachio crusted salmon. Dessert favorite was the Chocolate Fantasy - a combination of chocolate mousse and vanilla bourbon mousse.
Since I've been here several times, the servers are extra nice. My only compliant re service is because it's not busy at lunch, they can forget you're there. In terms of the food, very fresh (seafood) and creative. A great addition to the neighborhood!
Restaurant service was not great. Lunch menu should include a soup.
Was an amazing experience. Food was wonderful. Drinks were good Too But the Terrace was the Place to be.
Excellent service. We loved the old Ketch on Pearl. They are back, updated menu, very nice space, the same warm excellent service. We will definitely book dinner again.
Had a business breakfast with a client. Good service and Good food. I would come back to the Ketch again.
Excellent tuna two ways!
Ketch had an expansive beer selection, and the appetizers were tasty. My friend and I caught up at the bar, where we took in the city views while enjoying our drinks. Overall, it was a solid post-work choice!
I met friends recently for an early dinner and we all enjoyed our evening at the Ketch. The place is nicely decorated and was quiet enough for us to have a good conversation. Appetizers and entrees were very good and we enjoyed our happy hour cocktails. Our waitress was friendly and helpful and didn't rush us out of the restaurant. I recommend the Ketch for a very pleasant dinner.
It's your typical sports bar with food. It was nothing spectacular. I had the blackened Chicken tacos. Very average. Service was OK.
I had a great experience dining with my family. The food was great, the scene was vibrant and the service was everything you could ask for.
Food was pretty good, service was sub-par
Ok good and service. Nice location, but for prices expected more.
I miss the sea bass with white beans and escarole entree that used to be on the menu at the old Ketch. Otherwise, always good at the Ketch. Food is fresh and beautiful; portions are perfect and good value for the money. Lovely atmosphere and excellent wait service.
We arrived in time for our 10 am brunch appointment and the restaurant was barely filled. The gentleman who came up to us asked if we wanted a table. He then left us in the empty reception area of the restaurant - which may have had 10 guests at tables - for 7 minutes. We actually decided that our business was not welcome so we left.
I really enjoyed my dining experience! The staff was very attentive and the food was delicious, especially the fish and shrimp tacos!