Our server, Gel, was outstanding! What stood out the most was the way she and her fellow server worked together to help and cover each other. Their teamwork enhanced our experience and was wonderful to watch!
The service is very good. I had a *very* small complaint about my meal, nothing important but brought it to the attention of the waitress. I said I didn't expect anything. A few minutes later the manager came and gave us a discount.
My parents were in town and we did our usual visit to the Keg. We were seated by the window in the booths, which are cozy, but not good for people watching. We shall request a more open table next time...
Service was great and the food was excellent. We always order a Keg Classic dinner with the 20oz rib roast, with twice-baked potato and peppercorn sauce.
My parents ordered it medium and my wife and I ordered it medium-rare (each couple to share). However, both came out to medium (which we considered dry). They immediately took it back and brought us one that was medium-rare (it was almost fully rare, which we are ok with too :)
We expected only the steak to be brought back, as they didn't take back our original order yet, but they brought it back with more veggies as well!
We didn't ask, but they offered us complementary desserts as well (but we knew The Keg always treats us right like that. The Billy Miner Pie (extra almonds) is our usual go to.
The manager came by to apologize and the server was very nice about it. We totally understand, with so many steaks cooking at once, mistakes are normal.
We will always continue to go back to the Keg, it hasn't let us down yet !
Really happy with our server, she was great!
Perfect date night for our anniversary. Seated at a quiet table, great ambience, service, best cooked Keg steaks we’ve ever had, and the free champagne to celebrate was a nice surprise!
Had a very nice meal. Our waitress was awesome. Attended to all our needs. Can't wait to go back.
I store much faith and confidence for the Keg to provide outstanding facilities, service and food.
A little too noisy for our family get together. Otherwise awesome.
I was looking forward to celebrating my dinner with my friends. The food that I ordered I did not like the taste as i expected. It was too spicy and I supposed to have a cake as dessert for my birthday. but I didn't get anything. I mentioned is my birthday . Perhaps, I feel disappointed with the services. :(
Great food and excellent service. I will definitely recommend the restaurant to friends and family.
Food is always good a little overpriced though!
But they have to bring back..
**Kronenberg 1664 Draft Beer BACK!!
Not the bottle.
Great service and food. Nice location too. The Keg is always a wonderful place for any occasion.
We asked for an intimate table as it was a special birthday for us as a couple. The table that was reserved for us was next to a young family of 6 with small children. It's tough when you would like a quieter table when many adults bring children. Restaurants need to be aware of all people dining and consider placement appropriate. We were able to secure a nice table in the lounge. But still wondered why the 8ish year old girl was allowed to repeatedly run back and forth through the restaurant and lounge? The manager looked after us real well. We were appreciative that she recognized how we felt. Food, as always fantastic!
Our service was very good(Holly), however the food was not up to the Kegs usual standard. I had to send back my prime rib as it was cold. My wife had to return her NY steak. She had requested it to be medium rare, but came blue rare, also cold.
Always love the Keg's consistency
They have the whole package at reasonable
We are desperately missing our Keg in Kamloops we have Atlas steakhouse but it does not compare to the unmatchable franchise the keg is. With the recent sale to swiss chalet all we can hope is they take our swiss chalet and swap it for a keg somewhere. Kamloops has had a Keg for as long as i remember and we need it back. I think 100,000 people here would agree.
We had an excellent experience at your yaletown location. The food was amazing as always and the service on point. The ambience was very nice - busy but relaxed as well. The only negative aspect was being told by our server “there are a lot of reservations tonight so please keep that in mind” I know dine times are a thing but the delivery could have been better. Overall you guys are doing a great job. We will be back for another special occasion!
Went here for happy hour drinks, but ended up getting their daily drink specials (I quite enjoy the red sangria. though it needs a bit more booze)! Happy hour food selections are limited (only 3?), and ended up ordering off regular menu anyway. Nonetheless, good food and great service.
It was great, we enjoyed our experience and will be back
Reservation on line is a great idea. 5 min wait to be seated ok. Micheal our server was very personable and attentive. Great food as always and nice atmosphere.
Thank you very much for a wonderful evening. Loved that you are so close to Queen E. and take reservations. Everything went so smoothly we could not believe it...! Thank you!
Great experience, for the most part. Food was exceptional, services was kind and patient. However, we were seated in the back corner of the restaurant. After sometime, we were the only ones in a closed corner. Very poor seating choice!
Four of us went here for my 60th birthday. Everyone ordered steak except for my wife who ordered the tuna entree. When we got our meals, my wife asked me to try the tuna, as felt it was not fresh. It wasn't. We sent the meal back and did not replace it. Later that night, my wife had stomach issues due to the tuna. This lasted for about 2 days. Management offered to replace the tuna entree at the time, which we declined. Really disappointed that a meal other than steak was way below standards.
I was satisfied with the service
Nice setting, good service, reliable food. You won’t be “wowed” but if you want good beef (prime rib, steak,...) The Keg is always a safe bet.
The ambiance and service at the Keg was great, our server was outstanding.
I have to say though, food quality has gone down since I last dined here. My mixed drink came completely watered down and tasteless, I sent it back which is something I rarely do. I ordered the shrimp cocktail which came tasting like it had sat in the fridge a long time (it had picked up scents/flavours of other foods). My fish taco main dish was alright, but the portion was tiny for the price. Overall, I had a great time with my friends but I’d pick another place to eat the next time we go out. The food’s quality just doesn’t match the price tag.
Went for dine out x birthday dinner for a friend.
Waitress was awesome and very friendly. We sat in an isolated area from everyone which was nice. It was like our own private area.
Food was great. Large portions that left us some take away. Meat was cooked perfectly as always.
We came as a part of the Dine out festival. Great meal and excellent service. Servings were a good size and filling. The location was very convenient for us.
I am happy with the service as well as the value of the Dine out choices we had.
Food was great. Reservation was easy. Server was VERY friendly and helpful. Jemma is her name....highly recommend all waitresses to be like her.....smiley, friendly, knowledgeable about the menu and just all around thoughtful server. Would definitely go back and ask to be served by her again. My wife and kids really liked her service and the food.
Great food and service
First time sitting on the roof top patio! Really nice space and atmosphere but gets way too chilly to sit there comfortably for long periods of time; when it gets chilly, the fire and blankets don’t really help. We came for dine-out — everything was delicious. The baked Brie was really yummy too!
This was our first time at the Yaletown location and by far one of the best experiences. Our waitess Holly was fantastic! She ensured our experience would bring us back again.
The dine out menu portions are small. The prime ribs don't taste the same as the classic ones.
Every thing was wonderful!!
We spotted mice while having our dinner. KEG is one of our favourite places to go because of the amazing steaks and friendly staff. This was something that we didn't expected from KEG at all. Spotting mice in the closed dining area can tell a lot about the kitchen ! I hope that the management take care of this issue properly and we can call KEG our favourite steakhouse again.
I am a stake fan and KEG's steak is really one of the best in Vancouver. Will go again.
I wish I remembered our servers name. He was awesome and really made our experience a whole lot better.
We were out for our first date since we had our baby and our server was great 😊 she recommended her favourite wines and she gave us the space to enjoy our time together yet anticipated everything we needed!
Waiter was very enthusiastic and the food was great
The only downside was the two soups we ordered as part of that $40 dinner set came to us lukewarm and not hot however besides that It was a pleasure able experience with good food.