The Keg Steakhouse + Bar - West Edmonton
Steak was overdone and was extremely noisy
We haven’t been to the Keg in a while (maybe 2 years). I was surprised at how expensive it had gotten and have cut out some of the extras that used to be included. The service was excellent my steak while very tasty was not particularly tender. The value for your money would make me think twice about returning.
As usual, food was excellent ! We strongly recommend the « Filet Mignon ». To help celebrate my birthday a delicious complementary « Billy Miner Pie » was offered by the house.
I've sent in my review from my receipt immediately after our dinner. It was my wife's birthday and our server and food exceeded our expectations! The complimentary dessert was a bonus that was very appreciated. We are regular patrons and love the Keg. We will return!
It was great the staff was very attentive to our needs . We come here all the time.
Great food! Thanks for letting us share the roast beef and garlic mashed potato dish. The Caesar salad was very tasty, and I recommend these appetizers: garlic shrimp and tuna tartar. The warm, fresh bread also is a nice starter! Great service! A little loud for my parents to hear everything.
My Husband and myself were celebrating our 35th Wedding Anniverary. Were provided a complementary glass of Champagne, thanks to Manager Katherine. Katherine and Other Manager on Duty, Emily, (sorry for perhaps getting your name incorrect) were so attentive to our needs. We ended up waiting for over an hour for our meal, which was not bothersome in any way to us, as we were enjoying talking with each other, that we did not even think that the wait was that long. Our meals were ended up being comped also a reduction on the cost of our bottle of wine. Amazing courtesy and excellent customer relations displayed by both of these Manager's and also by our Waiter named Noah.
We have been attending the Keg for all of our special occasions for a number of years and have never been disappointed, including this visit where we were so well looked after. Highly recommended as a special restaurant to celebrate special occcasions. Thanks Again!!!
Fantastic meal, our waiter, Noah, was great. One dish was over cooked and it was immediately replaced by a perfectly done one. Couldn’t ask for better service and food was delicious. It is very noisy so hard to carry on a conversation.
I always enjoy my visits to The Keg, the food is great, service is awesome and while it's always busy you can hold a conversation without shouting at each other. My favourite go to place for dinner with friends.
The meat was tough and we didn’t enjoy the food at all. Not our usual Keg experience. The staff were very nice, but we won’t be back. It was a birthday celebration and we were very disappointed.
First time coming to The Keg Steakhouse ! We are from the United States and here for a wedding. The beef was amazing and the dinner was wonderful. Service was amazing too.
It must of been an off night. I had better prime rib at the dinner theater at west Edmonton mall. It was real tough. Sent my wife back once because it was the end piece. Couldn't even cut it. Was not a good meal.
We love The Keg and dine here often! One of our go to spots for a nice dinner or to celebrate.
I wish I felt like I got more value. I return the Cajun shrimp as I though it was a dry instead of wet recipe in changing to the garlic shrimp I received less shrimp and when mentioned, it remained the same.
Both wines we requested where out of stock.
Desert menu item was not available as well.
Attentive service, food was very good. Very, very loud.
Never disappointed. Always a great food experience.
Mother’s Day , we come here lots but this time they gave us half the amount of vegetables and frizzly onions . Then I asked for more mushrooms and they said theirs a mushroom shortage
Service was good, but steak was really overdone and a bit stringy. A place that specializes in steaks should know how to cook them.
The steaks were delicious..everything was great. Although ...I was disappointed in the escargots.
Service was incredible especially considering how busy it was. 10 outta 10 will be back
Always love the Keg. Great food and great service!
The service was very polite and good timing. The food was excellent as usual and the Free Birthday treat was delicious. thank you Keg staff.
We went for a birthday celebration. Our server was mediocre at best. We have been here many times before and this was the most average service we received. We had to ask for water glasses to be refilled. Our server seemed uninterested, and simply there as a 'job' rather than creating an experience. If this was my first time to this location I would not be back based on my experience.
Birthday for my dad.
Great steaks & lobster (1 bad lobster out of 4)
Free birthday pie!
Very good & delicious all around!
It was our wedding anniversary. We had outstanding service, a great meal and a complimentary desert compliments of the Keg because of our special occasion.........nice touch.
We are so thankful that you take reservations. For the longest time we ventured away because we could never get in. We will certainly be back. Next time with a family group.
We had such great service tonight! Thank you Amber for making it a great experience!!
The food is always good, but there were two things that fell short. One was the calamari. There was no seasoning. The peppers were good, because obviously they were pickled, and what did you get with pickles? Salt. The other disappointment was my grapefruit cocktail. It was bitter and without flavor. Some cucumber or celery juice would have been nice to freshen it up. Also, they could have used a more flavorful tequila. Honestly, I have never had a good cocktail from any of the locations. We usually reserve a table on the same day so we usually bounce around between the different locations around the city. This location is best in my opinion.
Food and service excellent. Bathrooms and noise terrible. For the impteen time Reno the place - or at least the bathrooms.
The customer service went above and beyond my expectation due to a mishap at our table when a drink was spilled they did good.
The service and the food was very good. I would go back again.
As usual food and service top notch. Still think the place needs a Reno and tone the noise levels down.
Medium rare prime rib was tasty but the edges could not be cut with the provided steak knife. Filets were excellent as was the table service.
Had to wait for table to be ready. Hard to hear server (restaurant was noisy and server soft spoken). Food was ok, not great. One order did not have the additional topping requested. The server did not charge for that. We were not rushed to get out.
We waited 45 min for simple order of hamburger and appetizers. After we started to wonder about such long wait, the food came barely warm, bread on hamburger was soggy, meat dry, over cooked, with tiniest piece of cheap processed cheese I ever seen on a hamburger. Bacon was limp. All the trimmings were in minuscule amount, fries were from frozen bag, tough, thin and tasteless. escargot had so much sand, they were unedible. Garlic shrimp had practically no souse. Scallops were ok, but barely warm. Bread and butter before meal was really good! At the time of visit, restaurant was almost empty, so there is no excuse that they were overwhelmed with visitors. Overall, one can get way better tasting food in Macdolald. The table service was excellent. After we complained, they did not charge us for food, but the point is that expected experience in high quality restaurant was completely ruined. We also was late for the next commitment because we spent 1.5 hour in the restaurant and we did not even eat (except 2 lame appetizers) bcs the food was Dreadful. Our waiter was superb though the ordeal and the manager apologetic. The previous visit we were given a wrong order, the visit before was good, but before that one, we were waiting for over 30 min for a simple order for 2 people again. The waiters are always excellent, but overall, the place just does not worth the time and money!
I ordered the butchers cut with the steak done medium. It came extremely rare but the staff were amazing. I did not even complain and they came by and apologized for the rare steak that came out. They provided me a new meal and paid for the whole thing. The food was delicious and as a person who doesn’t like to complain it was amazing seeing the staff step up and apologize without even having to speak. The west end keg has always been delicious and has exemplary staff. Would go again any day!
The food was great but the parking was bad. There needs to be a lot more handicapped parking. The restaurant needs to be reconfigured for easier access for wheelchairs and walkers. It was like walking through a maze.
Delicious, as always! This is one of our favourite places to go.
Our server was amazing. We had a great time and will definitely come back to celebrate again.