The Keg Steakhouse + Bar - West Edmonton
This was a different location - we usually go to Skyview but they were full for a table of 8. The server was not very friendly, we felt it was more of a serve us and that was it. No friendly chatter. My steak and others had steak charred too much. Our son was not impressed with his prime rib. We always go to the keg for our special occasions. I didn’t feel that our servers made us feel that there was anything special about it. We were celebrating three family birthdays and they couldn’t have made anything less about it. Pretty disappointing.
Our server was very good, very attentive. Our food was delicious.
We enjoyed our experience at The Keg West Edmonton. Our server was fantastic, the staff was all friendly and respectful and the food was amazing. My only complaint was it was a little loud because of the background music but not bothersome enough for me to not go back. Overall 5 stars.
We had a lovely dinner, service a little slow as it was vey busy due to Family Day weekend. All in all, our server - Courtenay was just great.
The food was great, but have to say it was extremely hot. We were boiling, so was a bit uncomfortable being so hot. Otherwise the service and food was great. Créme Brûlée was to die for. They do make the best!!
The Keg is always a nice place for dinner. Unfortunately, we were behind a large table. We definitely didn't mind the wait at all. But, our steaks weren't the best. Our waiter was terrific though.
We have been going to the west side Keg for a couple years now and We are never disappointed with the excellent service and food!! My 7 year old daughter picks this place every time, along with the rest of the family! There are not enough stars on everything in the review and As for the noise level, it’s like one big family bbq with everyone enjoying themselves with visiting and laughter!
Thank you for everything!!
Excellent all around. Busy but was able to get in on short notice. Price is around average for a good steak. Always love the food at the keg. Top 3 in my books.
Poor experience. We had a reservation as we were celebrating a 50th birthday. Though we had the reservation, a table was not available when we arrived. When we were seated, we were given a table right by the kitchen. The noise level was unbearably.high. Zero ambience. Service was bare minimum. Will not return.
Always great service and great food! Never disappointed
Always good food along with great service. It's a little pricey, but it's expected when you go there, and worth every penny for an enjoyable night out
This was our first time at The Keg in Edmonton since moving here last June from Vancouver. The Keg was always our "go to" in Vancouver so we decided to try it here. Our overall experience was very good. My fiance ordered the bone-in rib steak which is his favourite. He noticed halfway through that there was an exceptional amount of fat so he asked our server, Holly if this was the norm for Alberta beef. She said absolutely not and told us she would handle it and talk to a Manager right away. Emily, one of the managers came to our table shortly after. She sincerely apologized and said that was definitely not the norm. Not only did she take his steak off our bill but she also gave us free desserts!!! We aren't the type to complain but it was definitely not Keg standard.
We were so impressed by both Holly and Emily who made our experience enjoyable by listening and taking action. We know things like this sometimes happen so it was wonderful to have it dealt with professionally and quickly.
We will be returning for sure!!!
Fantastic food and service as usual! My wife and I have our date night here once a week and they hit it out of the park EVERYTIME!! Highly recommend this KEG Location!
Everything was amazing. It always is at The Keg! Can’t wait to go back
Our sever Holly was INCREDIBLE. So sweet and knew the menu like the back of her hand. She suggested and brought us wine tasters that were perfect for our meal. The food was amazing. Definitely our go to special date night spot.
My server was phenomenal. Although I cannot remember his name, he worked at the Keg part-time during the weekends and has been a server there for many years. He continues to work there to earn extra money on the side, and it benefits him as he gets to be social. He was the most genuine person I have ever met. Thank you for making our Valentine's night so special!
I've posted reviews for The Keg before, and I keep coming back because the food and experience are always enjoyable. Friday was an early birthday celebration, and the experience was wonderful as always. I had my usual, a 10 oz. filet mignon with twice baked potato, and it was very satisfying. My thanks to the West End Keg staff for their hard work and exceptional service.
Great for Birthday
As usual our dining experience was excellent!! Our server, Amber, was awesome!!
Service was awesome! Steak was not cooked properly, but they comped us with desserts for that mess up.
The service here was great on Valentine’s Day! My husbands steak was overdone though and they quickly whisked it away, but it took some time before a new one was served. I was done eating. But, the manager on duty was outstanding! He should be commended for the service he provides! The meals, dessert and wine were all delicious! We will be back!
Great birthday dinner! Loved the steak and iceberg salad!
We came for Valentine’s Day date. Great wine selection and the management was great!
Our table was ready as soon as we arrived (reserved). Took a while to get meal but restaurant was very busy and once it arrived food and service was excellent
Excellent have not have such a good meal out in so long.
Good food, good service, will be back to this location!
I made a reservation on OT and it was confirmed. When we got there on time they said there was no reservation. They ended up giving us 3 small round tables in the lounge for our group of 6. Food was decent.
Food is always amazing! All the staff were friendly and helpful :)
We always enjoy our trips to the Keg - whether the West end or one of the other Kegs in Edmonton. The atmosphere is congenial and laid back. We were seated beside the fireplace, which is always appreciated! The food was excellent, as always. The prices are not the least expensive in town, but the meal is worth the bit more it may cost. Our waitress, Katrina, was very good and attentive - the only detraction was that she missed refilling our water glasses a couple of times, and when I tried to catch her attention, she moved too quickly for me to catch her... However, she was right on top of everything else, and always checked to make sure our meals were to our satisfaction. A lovely meal in a warm and hospitable place!
Overall supper was great. Jan 26/2019 we had the pleasure of going to the Keg in Richmond BC. My husband had the same prime rib dinner. He did take a picture of the one in BC. Unfortunately not the one on the 10th. Huge difference! Thin, very thin compared to BC. Is there a difference in a 10oz prime rib going from Province to Province. Was under the impression 10oz is 10 oz no matter where you are! Disappointing to say the least. Pity!
Chris was an outstanding server, food was great, timing perfect!!
Had a great time with the family. My 12 year old and hubby enjoyed the filet mignon and dessert and would definitely go back again.
We go every couple of months and it is always great food and service!
I found the noise level to be very high. I understand that you want a party atmosphere but at some point, the music should be muted so as not to compete with conversations. Our table was also very close to kitchen which also elevate the noise level. Having eaten at this Keg location this Saturday and the Skyview locations last week, I can say that the booths at the Skyview are much more quiet and conversation was easier.
We always love the keg but this time the food was not up to its usual standard. There were four people at our table and we only got one serving of bread.
Food as always was great, service was amazing. My meal was great, my wife’s ribs were a little cold and quite small but besides that the experience was great
As always, dining at the Keg is great, and we will be returning soon !!
We were hoping for a nice evening out. We expected more for a $100 meal. Food was just okay. Server was nice enough, he just kept screwing up and forgetting things. I probably won't ever go back to this location which is unfortunate cause we love the Keg.
Made a reservation and they put us in the back corner. Probably the worst table in the restaurant. Didn’t even acknowledge the Birthday that I had mentioned we were there for til after we got our bill. Not ever celebrating another special occasion there again. The Keg doesn’t appreciate their guests. At least this location doesn’t. Should have went to Joey’s instead. Heard nothing but good things there.
Service was good ..... steak was slightly overdone..... we felt that are table was just a little too small..... not a bad experience but not as good Atlas Steakhouse