The Keg Steakhouse + Bar - Waterdown
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Contact tracing information collected
Steak & Shrimp
top sirloin, grilled jumbo shrimp, garlic butter
horseradish, red wine herb jus
Waiter Nick was fantastic. Best waiter we have ever had at the Keg.
Another delicious dinner at the Keg. Never disappoints!
Great meal , great service, service was good, enjoyed celebrate 2 special events
The service was awful, steaks were not cooked to what we ordered and were dry. Would not go back.
Service was fabulous. Food was very good. Will definitely return.
The online reservation service was spot on. I requested a specific location and that was the location they actually reserved. The waitress was very kind and attentive. The food, perfect! Covid protocols followed and adhered to at all times. A much enjoyed night out.
Ordered 2 lobster tail dinner. The tails are shrinking in size but still delicious
We ordered medium prime rib and medium rare. We feel the meat was very rare.
The key has rarely disappointed. That's why it's my go to...consistency is the key everytime.. our server Nick was on fire. Very informative with specials and the menu. Was always on top of everything. I've worked in the service industry for years and would hire and keep this guy he is an asset for sure...thankyou
Our overall experience was good , our only complaint was the noise volume. We live very close to the keg on Upper James but do not frequent it because of the noise volume. We started coming to the Waterdown Keg years ago and stayed even after visiting the new remodeled one on the mountain. Know you have no control of your customers, especially 4 very loud women on that particular evening.
Very busy, and hence very loud.
But the food was excellent and the service outstanding
Our waitress was great and the food was delicious!
Music was too loud for 6pm. Had to shout for my table to hear each other.
Everything was excellent. Everyone enjoyed themselves. I will be back soon.
Our waiter Nick was amazing - knowledgeable, friendly, and attentive (but not too attentive). We ordered the Brie for an appetizer- it was delicious. Steaks were amazing (as usual). I tried the gnocchi with vegetables as my choice of side - I would highly recommend it!! Mini crème brûlée for dessert was perfect. A wonderful experience overall!!
The food is always terrific but we found the service exceptional as well.
Great meal and service
We had our anniversary Dinner this evening and we were waited on by a young professional named Taylor. Everything was excellent, as we expect that from the Keg, consistent high-quality food in a great atmosphere and professional service. Thank you!
Worth waiting for the food. Always a great experience!
Great food great service. Food allergies easily accommodated.
Had a wonderful time. Food was good. Service was exceptional. Thank you
Amazing service from our waitress. She was amazing!
Other than some difficulty getting the table we wanted by the fire, (a manager finally sorted it out), the meal was great and the table service was good.
I enjoy the Keg because we always know whatever we order will be delicious and the service is always outstanding.
The food is always consistently good. Our prime rib with the exact doness. Our server was attentive and very friendly. We will definitely come back.
Amazing server ! Hope to see her when we come back again.
We are regulars at The Keg Waterdown. One of us had a piece of black plastic on their plate. While the manager came by and apologized and we were grateful it didn’t end up being swallowed we would have thought they would have removed that meal for the bill or at the very LEAST given a comped dessert. But nothing. VERY surprising ESPECIALLY for regular loyal customers.
Food and service always great . Our table location was not very good. Prices are getting steep
Service and food were amazing . Staff is always super nice and food was fresh and hot.
The onion soup was very poor no so many onions and just a lot of bread
Very salty everything
We had made reservations for either by the fire or else at a round booth. So we ended up sitting right by the fire and it was perfect! Also being by the fire was not hot all all and was so cosy! Definitely would want to sit there at our next visit!
This Waterdown Keg always a solid bet. Prompt attentive service, steaks cooked as requested (rare), kind servers, clearly a team working together.
The Keg is not inexpensive but this one is for sure consistently worth the price.
I was thoroughly impressed with the service I received from our server; Chelsea. She made a lasting impression and oh-so accommodating to me and my husband. She learned that we have a strict keto dietery restriction and she offered alternate choices for our salad dressing that does not include any sugar.
The top of the cherry was when our bill arrives, she offered us cucumbers to snack on because we couldn't enjoy the usual candy.
Chelsea, you were by far one of the best servers we have had the honor to meet. We hope to return to this location and see you again.
Our server was friendly and on top of everything. We recieved everything in an awesome timely manner even at the peak of dinner time. As always the atmosphere was perfect, as was the service. The staff were friendly. Even during this terrible pandemic everything was perfect. Waterdown is our preferred location for all these reasons
Quick service. Steaks cooked the way we requested. Nice wine and table bread. Very pleased.
Nothing special with all do respect, Good food but relatively expensive
Service was good , however , when ordering my steak, Medium was to be pink in the middle. Mine was very rare but I was to Hungry to send it back . Also , my baked potatoe was cold. Waaaay to expensive.
You can't go wrong at The Keg. We had a great dinner and it was exactly what I was looking for.
(ps - our server was wonderful!)
I was quite disappointed with this experience.
We go to the Keg 3-4 times a year. This was for my husband’s birthday.
The ceaser salad was very dry, I asked for more dressing. Our server brought very quickly.
I had to ask for water twice. The server didn’t clear any of our glassware ( used from the table)
I ordered the peppercorn steak it was quite chewy. My husband told me not to complain, so I didn’t.
I have always loved the food at the keg but I was disappointed this time.
My steak was a bit under done but it was immediately fixed, and then perfect. The manager came to see if there was anything else they could do and was very apologetic. We are long time customers and will continue to return.
The Keg Steakhouse + Bar - Waterdown is rated 4.7 stars by 1043 OpenTable diners.
The Keg Steakhouse + Bar - Waterdown does offer gift cards which you can purchase here https://www.kegsteakhouse.com/en/gift-cards.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.