I had a hair in my salad.
I had made a reservation for dinner and was seated in the bar.
Friend’s food was not cooked properly.
Not worth the value on this particular evening.

overall great... 1 meal had to be sent back... good service but meal that had to be sent back either should have been given a discount or free drink/dessert or...

We had a great anniversary dinner with complimentary champagne.

The waitress Sarah was excellent, talkative and knowledgeable. The meal was overall really great with reasonable portions. The one new York strip did have quite a bit of gristle which I didn't care for where normally there wouldn't be anything left on the plate. The taste and seasoning was perfect however.

Our server was good, very efficient. The place was well clean and fairly quiet. Food was delicious.

Very good Keg experience. Great waitress and food

There's a few staples on the menu which are my favorites, however there are choices that are not enjoyed by everyone because of how the item is prepared. Example the Escargot. They're prepared with a mushroom and It would be fair to say half the people I've attended The Keg with do not enjoy escargot so they cannot try the escargot. I think it would be beneficial if there were options with prepared food.

We had our 18m old with us and our waitress was amazing with hun, making sure everything was cut to the perfect size. Food and service was excellent!

It’s nice to see the restaurant full again. Service was great, food was spot on the kitchen was a bit backed up but we were not in a rush to leave. When we go out we like to relax have a drink talk socialize. Saw some friends there that we hadn’t seen for a while

Our server was wonderful, let us take our time as we wanted to enjoy our dining experience. Appetizers came out hot and very delicious. We then ordered our dinner and again everything came out just as we wanted it. Even got birthday desert!

The restaurant was very busy and the entrance was crowded. We ordered an appetizer to start our meal and it was cold. We had to wait awhile for our server to come back and she took it away to get another one and it took a very long time to come back. She kept telling us it'd be a few more minutes but it was taking long. Then our entrées came and our steaks were over cooked, they made another one for me but the experience was not good. They offered free dessert as compensation.
The Keg is our go to restaurant and our was quite disappointing this visit.

They apologized and tried to make it right but the experience wasn't good this time.

Fun night with the girls, waitress was great and a good sport with us

As always, another great meal. Ling cod was excellent, blackened chicken oscar was excellent. Quiet setting.

Our experience at the Keg was fabulous! Service, food, and atmosphere were great!

Good was great!

We usually choose the Keg when celebrating any special events in our family. The food was consistent with our expectations. Even though my husband made dinner reservations one week ahead, we were seated in the Bar. This was unexpected but manageable... The service, however, was rushed and bare minimum attention was paid to us. The ONLY time our waitress was prompt, was when she brought our bill(to obviously RUSH us out, so she could add another table to her nightly tips). She did Not bring us Keg bread(we had to ask) and she never came back to ask how our Steaks were, or to offer more Keg bread or drinks(for our daughter, whose glass was empty). We were polite throughout our meal and yet, when leaving, we were bid Goodnight by ANOTHER staff member standing beside her- who wasn't even our waiter! She could not even bother with a basic goodbye or "thank you for dining with us..." VERY POOR SERVICE.!! At over $190 for a family of 3, SHAME ON YOU KEG!

Excellent meal, great service. Food perfectly cooked

Great evening food was awesome and so was our waiter. Well done and thank you.

Food was excellent as usual, service was good, but the noise level inside was a little off putting

Went for our anniversary and we where sat in a loud area. We had to wait for salad then meal then dessert! We where sitting for two hours before we received our dessert! I asked about the prime rib they told me it was pink no blood, yet when I received it it had blood pooling on it! I brought it home to cook it more! All I had was the vegetable n the cold potatoes to eat for supper ! Was not a very enjoyable event!

Food and service was really good 👍👌😋😌☺😊👍👌😋

the prime rib and oven roasted chicken was very good. The sides were good , but the new rice was tasteless.

We booked a reservation for a birthday celebration and requested a corner round table. We’ve always sat there before but this time when we arrived we were told we couldn’t have that table because it was meant for 5-6 people, however no one was seated at the table the whole time we were there? Why couldn’t we have that table if no one else had reserved it? We weren’t too happy about being stuck in a back corner booth.

Excellent food, excellent service, excellent covid precautions taken - great to feel safe while enjoying a good meal.

Parents of 4 and 3 young kids decided on a date night without our little one's to celebrate a 40th birthday. From the moment we walked in the door, everything was fantastic. The service was amazing. The food was to die for. 3 out of 4 of us had the pistachio crusted salmon. It is by far one of the best salmon dinner I've had. We really enjoyed our night out. Service was phenomenal.

It was excellent. Great restaurant.

The food was delicious although our steaks were cooked medium and not medium-rare. While the noise level was high it somehow merged into a white noise in the background which allowed us to visit each other without straining to hear. The ambiance was open area and not cozy. So no privacy at all. The room temperature was ice cold but upon request the temperature was adjusted and we were able to take-off our jackets. Food at the Keg is always delicious!

So wonderful being with friends

My server (I believe his name is Mike) deserves a raise. He was very kind, patient and friendly. He went above and beyond with his positive attitude as well as his excellent service.

We had a lovely evening food and drinks were made to perfection, all staff were absolutely amazing and professional. I grew up in Banff where service is impeccable and the keg is the only place in town that’s comparable ! Great job!

Had an e gift card. The waiter wrote the code down came back and said it declined. Then the manager came over and said I want to see this, we felt as though we were scamming them. The manager did not say another word other than that. The waiter re-wrote the code down again as it turns out he wrote it down wrong the first time. Felt very uncomfortable.

Side items were missed and not brought out with the meal then when questioned only one of two came out after. One of the steaks was under cooked. The rest of the food was great though and they did offer free dessert because of the mixup.

We went out to celebrate my husbands birthday and another couple joined us. The food was simply amazing!! Great time had by all. The only thing missing was the Asiago rice lol

The food was delicious, just the right portion sizes, atmosphere enjoyable and the service, impeccable! All in all a great night out!

65th Birthday with friends!

We visited the Keg Thunder Bay last night for my husband's birthday and everything was perfect. Our server Jillian was very attentive and checked in on us throughout our time there. She was great with the promptness of everything and a very welcoming server. Thanks again Keg Thunder Bay for a great evening.

The food was amazing, and our server was excellent! Very happy with our dining experience

The service was fantastic. It was very clean, organized and the covid protocols made me feel very safe. Thank you for a wonderful meal.

Loved that our server recognized that we were celebrating an anniversary 💕

I would just have to say that the gravy was a little small and I really thought that the French fries were actually like a special French fry because they were called Keg fries and they were just like frozen French fries. That's my only small issue.
Otherwise I love the Keg 💗
And garlic in mushrooms would taste better