Great service. There were so many people at the front desk it was a little confusing to know who to follow. Otherwise, a great experience.
The food was really good, service a bit slow - but it was very busy. The lighting was quite dated, and our biggest issue was how smoky the air was in the restaurant. There was quite a haze in the whole restaurant.
The Keg is always one of our favourite restaurants.. Food is constantly above average and is one of the finer restaurants where we live...
Great experience! The food was great and quick. The service was also exceptional
*Our visit to this location was a first.
*Upon arrival we were met by a friendly hostess that took us to our table.
*Server took aprox. 5 mins to come and speak to our table.
*Server did not mention any of the daily specials.
*After we had finished our delicious meals it took 15 mins for the server to come to the table.
We were on a time constraint so had to ask for the bill and leave without looking at the dessert
*This was very upsetting for my wife as it was her birthday.
*Location and food were great but server was more then disappointing.
The food is always good, however the service was slow. We were in a room that was off to the side and I think we were kind of forgotten at times. Restaurant was also "smoke" filled. Maybe they need to have a better fan system in the kitchen for ventilation.
We always enjoy our meals here! Great food, only place to go for steak in my opinion! Wish they had more good Italian wines on the menu!
Service was wonderful. Staff were friendly. The food was served hot but the steak (filet) was tough.
This experience was very blah and definitely poor value for the money we spent. No hurry to rush back.
Very good food & service will defiantly go back. I always enjoy going to the keg in Red Deer never have had a bad meal
I have been to the keg several times. Each time the food has been exceptional. the service was very good. The only thing I found was that we were being hurried with our meal and appetizers, it seemed they wanted us gone and maybe they were overbooked.
We always enjoy it here, found the last few times that the portions are getting smaller and it is pricey. Always great service!
I was impressed at getting a reservation because I called @ 5 pm for a 6:30 dining time. Restaurant was full with large amount of people waiting but we got in on time. Really pays to make reservation.
I had made reservations for 6:30pm and we got to our table at 6:45 or a little later. Manager took us to our table, apologized for the delay. Asked if we were offered a drink while we were waiting, but were not offered that. He apologized for that. He then asked if we were here for a special occasion, which we were. We were celebrating our 25th wedding Anniversary with our sons. He said he would take care of the dessert.
For our meal, my husband and sons had steak, I had the salmon, which all were tasty. My husband was not overly happy with his steak. When we completed our meal, our waitress brought us a slice of cheese cake, which was tasty, but we were not asked at that time what we preferred for a dessert. I was appreciative, but my husband does not eat cheesecake. Our sons ordered there own dessert.
Our waitress was very pleasant. Can't remember for sure, but think her name might have been Erica.
Overall experience was good.
Love the Keg. My steaks are always tasty and grilled perfectly. See you again. Barry
Fantastic huge improvement since our last visit last year was not disappointed.
Our server, Erika was AWSOME .
She was very knowledgeable about the menu , and very polite to our 5 year old son
We were sat 45 mins after our reservation time. I was unimpressed because it was 15 mins before we were greeted at our table and never got the bread we ordered and were never quality checked on our food. I had to ask another server for another drink because our waitress was no where to be found. We aren’t really sure what the point of making a reservation is if they ignore the time. We were definitely NOT happy with the service. It ruined our night.
I felt it was very crowded in the booth. We had a booth but the table felt very close. Not comfortable. The aisles are so narrow that it is difficult for more than 1 person to go by at a time. I felt sorry for the servers trying to get by.
As it was Valentine’s Day we were looking for a evening out with good food and ambiance. The Keg achieved both.
The Keg always delivers a great meal and the service was fast and very efficient. Parking can sometimes be limited depending on what time you go. An awesome place to eat!
Our experience was memorable. Good food properly cooked and wait staff (Brandy)
who was intuitive, professional and knew just when to appear and not appear. We were
very glad that we chose the Keg for a birthday dinner.
It was amazing. The waitress was always cheerful and made our experience one of the best we’ve had in some time. Thank you!
Really good food, but could not afford to go very often!
Our waitress seemed to have too many tables to properly take care of us. I tried to get her attention several times as our drinks were empty before our meal even came but we all ended up drinking water
The service was impeccable! Great ambiance made for a wonderful evening!
Overall it was very nice. The section we were seated in was a little cool. We were going to be seated at a window table but asked to be moved cause of coldness. As we sat and ate they kept trying to sit people at the cold table but all would ask to be moved or would just leave. Other than that it was good maybe a little pricey though. Thanks
Food, as always, was consistently good. Had a super waitress which always makes the experience memorable. I had the creole shrimp on my steak (filet mignon) this time which I won’t bother with again... not that it tasted bad but it kind of took over the whole plate taste-wise and looked a hot mess when they served it as well. Will stick to the grilled shrimp skewers moving forward 🤣🤗 all in all a good night!
My husband and I often frequent the keg! It’s our very favourite restaurant! We’re from Calgary and looked especially for the keg in Red Deer! Whenever we have a special occasion, date night or a visit with friends we really look forward to going to the keg! They Have the best steak ever and I love there pistachio salmon! One of my favourites is the keg inBanff. The staff are very friendly and the food at all the kegs is Amazing!! My husband and I always look forward to going to the keg and visit different kegs approx 4 times a year! Well done you've got it all spot on! Jenny And Casey Vandeschoot
Service and food were excellent
Was easy to make reservation online
Used to enjoy the Keg to celebrate special occasions but recently have found prices are high for quality of meals.
Best service I have ever had there, food was delicious and correct. Waitresses was very friendly and on top of everything!
LOVE being able to make reservations online
So patient. We had to change our reservation 3 times due to weather.
Not much on the plate for what we paid for.I think the menu is overpriced.....we were not even full after we done eating.We received a giftcard for the family...but I never should pay this out my own pocket for the menu.Service was good nice young men helped us,but there are better steakhouses and affordable priced for a family of 4.The restaurant was loud and noissy what I dislike....
Our service was great. My steak was under done but they gave us a credit which was unnecessary but nice. It was just the two of us and we were having a hard time hearing each other due to the fact that the tables were close together and cramped. Very noisy. We were also seated right by the fire place and my wife was right against it so was uncomfortably warm.
The food was good and service was excellent
I would say this is this is the best place in red deer to hang out for the night and to just have fun
Food here was excellent as always. Steaks were cooked medium rare as ordered and waitress was attentive. However it was quite busy and we had to wait around 20 minutes past our reservation time. I even showed up 5-10 minutes before the reservation time as I’ve seen other reviews complaining about this.
Good food, had to wait for about ten minutes for our reservation but that was ok .
Was a bit disappointed after having a made a reservation that we still waited about 15 minutes before being seated. Our waitress was wonderful and efficient considering how busy it was and the food was delicious. I don't find the atmosphere at this Keg to be very quiet and almost have to yell across the table at your dining partner.
Overall experience was great. Great service and great food.