The Keg Steakhouse + Bar - Plano
We have been to this restaurant location many, many times in the past without a negative experience; however, this time was different. Service was very good, but one of our steaks was overcooked... twice. This is the first time this has happened to us at any restaurant. We didn’t bother saying anything about the second mistakeY because, frankly, we didn’t think it would matter. The manager and waiter had already apologized repeatedly. My husband had already finished his dinner when the second steak came out and it was getting late to be eating dinner, much less waiting for yet another do-over. We are pretty disappointed in this once dependable restaurant.
I was extremely disappointed. We used to go here often and the food has gone down hill. The fish we ordered had to be sent back. And the replacement was still frozen in the middle. Unfortunately I don’t think we will be back.
One of our very favorite restaurants! We usually go during the week so it's less crowded and quieter.
We requested the table near the fireplace and they were very accommodating. Wonderful dinner!
A fantastic place for Thanksgiving dinner! My wife and I decided to dine out. The restaurant was fairly busy and our server (Cody?) was very friendly and attentive. I had the 3 course traditional turkey dinner and my wife had a filet. The filet was cooked to perfection. Unfortunately, the turkey dinner was served lukewarm. This was corrected very quickly by our server and the GM and overall was quite good. This is the only reason why I did not award 5 stars for food. With many steakhouse options in N Dallas there's a lot of competition but in our opinion, The Keg is always the best value and a great atmosphere. Check it out!
The Keg is our "go to" for most special occasions. Our family was in town from Missouri for Thanksgiving and we suggested going to The Keg because we always have a great experience. Unfortunately, this time around was disappointing. There were 11 people in our party and 7 ordered the Thanksgiving dinner. All 7 dishes were lukewarm and not the quality we have come to expect from The Keg. We felt bad because we were the ones who had recommended it and it wasn't an inexpensive meal. The service, however was good and I'm sure they would have taken back the food and made it right, but since 4 of us had already started eating they didn't want to make us wait while they were correcting the other 7 meals.
The Keg serves excellent steak and seafood but needs to stay out of the Thanksgiving dinner experience. Not very good and not hot when it got to the table.
Thanksgiving late lunch - all was great.
We have dined at the keg for thanksgiving dinner for many years and have found this year the food was disappointing. One member of our party ordered the New York and found it so tough he could not chew it. Said even the baked potato was not good. We dined much later in the day and this might have been the problem. Might have to try elsewhere next year.
I love their steak and salad but the turkey dinner was not that great! Will order from menu only!
First time to go out for Thanksgiving, it was delicious and we will definitely be doing this again!
Su is an awesome server. Thanksgiving meal is now a tradition for our family.
This was the best Thanksgiving meal!! Everything was perfect like it always is here!! Best place to dine!!
This restaurant was fabulous! Great food and atmosphere! Highly recommend!
Our waitress Sue was exceptional. Shes what you hope for when eating out. Great service and fantastic personality. It makes all the difference. The food was on point as usual.
We enjoyed our dinner! Our server was great!
Nice place and the food is very good if a little pricey. Service was not real good. refilling water or soft drinks required asking and they were slow to get to it, that day. I'd been here before and it seemed like it was this waiter rather than a pattern.
I was looking forward to celebrating our birthday here. We have been celebrating here for so many years and we always receive stellar service, this year- not so much. He wasn’t accommodating or very attentive. He forgot to bring kids’ ice cream. I reminded him politely. He didn’t seem tim care we were celebrating- we didn’t receive any dessert. Maybe it’s not complimentary, didn’t know until
This year. He just didn’t make the night seem special or that he cared. He was t around very much.
This is an excellent steak house, the service was good, superb food, and lots of little touches which make the meal. We had the Calamari & Baked Brie for an appetizer, and it was beyond wonderful. Both were melt in your mouth amazing! My son had the Prime rib was cooked perfectly and the horseradish was amazing, my steak we cooked perfectly as so was the Crème Brulee. Our server was very helpful and just the right amount of attention. She was super friendly and provided me and my son with a wonderful dining experience. Overall, we found extraordinary value and start to finish it was all fabulous! Well worth a visit for steak lovers.
very reasonable wine prices, great food and excellent service
Always great food and service but it gets a little loud.
Great food and service
Great food! There were 4 of us and we all agreed the food was excellent. My filet was so tender I could almost cut it with a knife. We eat here often and love it! Outstanding value for the price!!!
Requested a quiet booth and, we were seated near the door. Would have preferred to be in the room away from the door. I was disappointed with the vegetables that came with my entree. Evidently, the kitchen was running out of Brussel sprouts , as I was served 2 partial pieces. If I return to this location, I will request that a different vegetable be served with this entree.
Food was great: we got the NY strip and the filet mignon with a lobster tail, mushrooms Neptune, Malbec, a Billy Minor, and the creme brûlée. All delicious.
Nice evening. Relaxed, well paced. Food was very good. No rush from server. All-around great meal.
Please protect Sarah C at all costs!
Dinner was, as usual, fantastic. The real high point was service. It started with David at the bar, who consistently delivers top-notch service. Then we moved to the dining room where Sarah C was engaging, informative, and funny. We’d totally hang outside work.
As usual, Sean’s team delivered on Five-star service.
we had a wonderful enjoyable evening. Food was fabulous.
Our dinner was very good.
Can’t wait to return!
Very good, good service!
Loved everything about it. We got there early and had a drink at the bar. Then we ate a wonderful meal and had great conversation. Thank you, The Keg.
The experience and the food was excellent. Our waiter,Cody, I believe was efficient, helpful,and fun. Great time had by everyone.
Fantastic food and service
Celebrating a birthday with our daughter has never been so enjoyable! Great food, service and attention from staff.:)
The food wasn’t as good as the previous visits. We drove from Denton to dine there and were disappointed, but we Hayden was a superb waiter.
Prime rib at the Keg has been great in the past. This time, however, it was mediocre, primarily because it was fatty.
I love the fact they now offer mashed cauliflower even if at a $2 charge. But the non carb side options are great! Love the horseradish. We always have a great meal when we come and its good value for money.
Excellent service from Hayden. Well paced, courteous, and knowledgeable.
We celebrated our second wedding anniversary here and were greeted from the second we walked in to the second we left with top service. Doors were opened, champagne was given as a gift and our whole experience couldn’t have been more relaxing and perfect.
Always nice to celebrate with friends and families at The Keg