Arrived for my wife’s 40th birthday. Service was quick, server was nice and polite. I found this location to be over priced. I know it’s Niagara Falls. The meals are approx. $10.00 over other location prices. I would have no problem paying that if this location had more to offer. There are no views and is locates in the lobby of a hotel. Overall, the food was excellent, But it’s the price and location that I was not impressed with. Dinner for 4 adults was just under 200 without alcoholic drinks. For the money there are better places with a view.
Awesome experience and great food!
Our experience at "The Keg Steakhouse + Bar - Niagara Falls Courtyard" was very disappointing. The food was exceptionally oily. The beef sliders had large chunks of fat posing as 'meat' which rendered them inedible. The fish that was ordered was nicely cooked, though seeping in oil, which created quite a translucent masterpiece on the plate soon thereafter. The pricing of all of the food at "The Keg Steakhouse + Bar - Niagara Falls Courtyard" was horrific, given the "quality" of food received. Also, our server Colleen, was less than friendly. We will NOT be returning to this restaurant, nor will we be recommending it to our friends. Also, it would be beneficial for there to be 'everyday comfort foods' offered as part of the Appetizers section. For example, chicken fingers with salad (or fries). The aforementioned food is only offered under the kids' menu which is not available to adults. Unfortunately, given the questionable quality of food at this particular restaurant, maybe their chicken fingers wouldn't be a better option. On a lighter note, this restaurant did serve a nice glass of ice water... not too icy... just right!
I cannot believe this restaurant serves garam masala spice in the escargots garlic butter (gross), I thought you had to follow the Keg franchise rules, if I wanted spicy escargots I wouldn't have left Brampton. The manager argued with me that the garlic buttered escargots didn't have garam masala spice in it, he even brought me the ingredients from the frozen escargots. The manager on duty was either in denial or has never had the escargots Our waitress payed more attention to her friends who were sitting at the next table - crappy service, My husband order his steak that was cold (obviously sitting there to long well the waitress hung our with her friends) the loaded baked potato had nothing on it ( seriously never again) I would stick to the one in Brampton at least it is consistent with its food and service
For the price you pay you should have outstanding service. Our waitress was not friendly, more of probiotic. No smiles when she greated us, did ask how we were doing. Very cranky looking and monotone. Our food was delicious except the prime rib was over cooked. The restaurant is beautiful and all other servers seemed nice and helpful. We were excited for our dinner but felt mad after spending so much for dinner and not really enjoying it. She took out receipt so not sure what her name was.
Excellent Keg experience! Went for a birthday dinner and everything was great; best Keg dinner we have had in a while.
Great food and service! The prime rib was amazing. A bit pricey but so delish!
The most delicious dinner ever! Keg never disappoints!
Great food, very nice staff and a good all around experience. Much better than the other Niagara location. Will definitely go again.
We only use the keg because it is part of the Marriott package and a$40 off coupon.
WAY WAY WAY overpriced for what you get.
Food was not prepared properly. Order a steak medium arrived well done. Second steak arrived rare. At that point gave up. They still had the nerve to give me a bill. I have been to the Keg at Sherway and thy comped both meals and drinks. This location needs an education in customer service.
Great food , service was awesome, and the company of my wife topped it all off!
Excellent atmosphere, you overpay for the location compared to other Kegs, the steaks were all improperly cooked. They did refund some of our meals thankfully
Enjoyed our evening and had great food. Waitress was friendly and very cheerful. Explained everything we asked.
Our meal was very good, even our 5 year old enjoyed his meal and night out!
Service and food was good.
Restaurant is in a hotel so don’t expect any windows.
I unfortunately forget our servers name but she provided some of the best service I have ever recieved. Very punctual, funny and made the experience wonderful. My date loved her as well. Food was terrific as well.
We were seated at our table then she took our order for drinks then we never saw her again so after 20 min we got up and left.. Was not a good experience at all...
This is a excellent restaurant great food a little bit to casaul we were dressed up a hardly anyone else was but was a good experience.
Good food, excellent service. We all enjoyed our dining experience
The atmosphere was great, the only down fall was washrooms were in the hotel.
Was Valentines Day & our 42nd anniversary. Our waitress was great, and the food was awesome. God value!
Great service. Clean and food was great too. 5 stars for me!
We celebrated Valentine's a bit early, our server was great, food was amazing, nice quit corner, we also had the breakfast buffet was a great selection. Been to afew kegs steak house this was the best one
The dinner was awesome and the fact we had awesome staff made the dinner that much better. We had a waitress named Rhonda and she was great, very fun and amusing. We had a nice booth and we were able to find drinks to our liking. I definitely hope I get to go again.
I went with my girlfriend this past weekend for an early Valentine's day. We had an excellent meal starting with mushrooms Neptune and baked brie. The steaks were awesome as always, I had the top sirloin and my girlfriend had the prime rib. Both steaks were cooked exactly how we wanted and the meals were delicious. We would definitely go again.
The waitstaff were all very friendly. The food was decent, honestly nothing special for my, personally, but surely not bad. :)
The service was quick and the waitress was very nice. The meal was very nice. Only thing I really didn't like was the menu did not have prices. I would recommend this location to others
We had a fabulous server. My date has sensitivity issues with food. Erica was very accommodating and made sure that everything was as requested. The chef cooked our food to perfection. The steaks were tender and juicy, vegetables crisp but well cooked and potatoes light and fluffy. We were given a huge piece of cake for our birthday celebration as well. We were very happy with everything start to finish. Was an absolute perfect time.
Not enough servers to keep up with patrons. Water wasn't refilled once in the entire dinner. The highlight of the service was the manager, he was personable and talked with us in pleasant conversation. They brought my wife a free dessert for her birthday, that was unexpected yet appreciated. Overall I would come again.
The view from this restaurant is hard to beat. The food was great, and the service was excellent.
Great service and food. Would come back anytime. Love the steaks.
We had early reservations (5:00) and did not expect to see the crowd that was already lined up for seats...
even so, we were seated quickly and made comfortable with a friendly waitress and drinks
The food was absolutely perfect, steak done exactly as ordered, sides fresh and colorful...
Best evening ever! Food, staff, atmosphere...All A+
Food was awesome. Our server Erica was excellent and attentive. We had a great time.
Colleen our server helped make the evening fun and nothing short of perfect
we have always liked going to this keg for the great food. the price was always very good as they give 20% off to locals. on our last visit the food and service was very good but they now only give 10% off for locals. comparing the keg prices in st catharines to this keg i think we will be going to the st catharines keg in the future and still save.
Unfortunately we couldn't have the ceasar salad, was looking forward to that.
Our original reservations was for 6:30 p.m. and we arrived at 4:55 p.m. as our plans changed. Although we arrived early we were seated within 15 minutes. Our steaks were cooked exactly as we asked for them and the vegetables were fresh. The creme brulee was amazing! Nice view of Niagara Falls if seated near the window. The prices on entrees were $6-$7 more than other Kegs. I guess the price increase is all about location!
We enjoyed our dinner, but were disappointed when in the reservation we mentioned it was a special occasion and then nothing.... I’ve seen other people on celebrations there get cake or champagne or something... our waitress, while rather nice, was REALLY absent minded. It was also incredibly noisy and all around us empty tables were not being cleared. Being window seats overlooking the falls, it would be nice if they were available-especially as we didn’t get one. I still enjoy the keg, but so not think I would trust them again when I want to celebrate a special occasion. I also received an email from opentable shortly after our meal asking why we didn’t show up.
The Waitress was awesome! Baked brie appetizer was delicious. Salad was excellent and the Billie Miner pie was awesome.