The Keg Steakhouse + Bar - Niagara Falls Courtyard
The food and services was amazing for the price. To compare against few restaurants in the area. Great place, beautiful restaurant, easy to find and near of all Niagara Falls attractions. A place to go at all times visiting Niagara. We were a party of 6 including 4 children under 12 and there was satisfaction for all kind of ages. We will return as soon as possible. Thank you to all the crew working to sastified the customers every day. I'm a chef cook and my wife a maître d'hôtel and that's kind of experience we are expecting from the restaurant we spend for.
Thank you Guillaume; We are very happy that you enjoyed your meal with us. We strive to ensure that every guest that walks through our doors has their expectations exceeded. We are pleased to hear your family had a great time. We look forward to seeing you again.
Great place for dinner. I had the whole lobster. My wife enjoyed the keg classic steak. Good service. Good food.
Neil, thank you for your kind words. We are happy our hard work is appreciated. We'd love to host you again in the future.
Great food, amazing service. Only Keg I go to in Niagara falls
Hi Andrew; Thanks for making us your "Keg of Choice"! We try very hard to make sure our guests are happy. Don't hesitate to stop in again next time you are in town.
Excellent dining experience! Delicious meal, fast service, wonderful server!
Hi Patricia; Looks like we hit all our goals! We very pleased you enjoyed your experience. Stop by again soon.
Me and my boyfriend had gone there for are anniversary dinner, are first round of drinks we’re late, and the food was about hour and half late. This was the first time I had ever gone to the keg, and unfortunately I would never go back.
We had a very pleasant evening at The Keg last week Thursday with our friends. The server was very accommodating, and the service was prompt and attentive. The food was excellent.
Our goal is to ensure our guests leave happy! We are please to hear we met our goals. Thank you for your kind words, please stop by and see us again soon.
Traveled to Niagara on the Lake for anniversary, attended The Keg Courtyard for dinner for two. Service by Taylor was very good, sat by a family who were very quiet, ambiance was good. The 2 meals were the best of any of the other Keg restaurants we have been to, would repeat in a heart beat. Prime Rib and Filet Mignon were the meals served, and to top it off was the over the top cake for our anniversary promo, thank you.
We are so happy to hear of your great experience! We pride ourselves in delivering top notch steaks, great service and a warm, welcoming atmosphere. Please come by again in the future!
Wonderful meal with wonderful service for upscaled meal but casual dress code.
Hi Mike; Our goal is to ensure you are happy as you leave our restaurant. Looks like we succeeded. Thank you for taking the time to post a review. Please visit again soon!
Very friendly staff. Great food . We where celebrating are 10th wedding Anniversary. I would go again .
We would be more than happy to have you again! Thank you for the review, hopefully we'll see you again soon.
I love the Keg, but our service on Saturday was slow and the server mentioned twice that we ate “like birds” and didn’t have the professional service that I’ve come to expect at the Keg. The restaurant itself is dated, lit too brightly, and the bathrooms, albeit not necessarily the Keg’s fault, are very far away from the entrance.
Amazing food and service. A steak was under cook slightly band when it came back it had all new sides and we got a free desert and 50 percent off the meal. Never expected that and the manger came over and apologized. I wish I lived closer I would go all of the time.
Hi Kelly; Sorry again we didn't cook your steak perfectly. Thank you for giving us the opportunity to make it right. We strive to ensure each guest leaves happy! We're glad we did our job. We look forward to seeing you again in the future.
Wasn't as good as I'm used to with the Keg, not that I go often, I only go with a hotel voucher but certainly wasn't as good as I've had in the past.
Food and view were fantastic.
An expensive dinner, but reasonable if for a special occasion.
Food was good but for $145 for a simple dinner for 2 it wasn't THAT good. I can grill my own steaks as well as they did and for that price I would expect the food to be amazing.
Service and food were excellent
Thank you for your review. We're glad you had great time visiting us. We look forward to seeing you again!
Great service from everyone. Took great care to ensure my son enjoyed his food without worrying about his food allergies.
Hi Heather; We go to great lengths to ensure we do everything in our power to ensure a safe enjoyable experience for all of our guests. We set the bar high when it comes to allergies/sensitivities so that you do not need to worry. We're glad you enjoyed your experience, and we look forward to seeing you again!
Our waitress Josee was exceptional.
Thank you for your kind words. Josee will certainly appreciate it. We like hearing great stories about our great teammates. We look forward to seeing you again in the future!
Some of the food lacked a little bit of seasoning. For the price that it is, should’ve had some flavor.
Our server, Owen was great. Very attentive and helpful
We came to this location to celebrate our 1st wedding anniversary. The food was great & our server, Anthony was absolutely phenomenal. He went above and beyond making sure our meals were ok and even surprising us at the end with ice cream cake to help us celebrate. I had noted in the reservation that we were celebrating our anniversary but didn’t realize that this was actually taken into consideration when serving the table. Thank you to Anthony & the entire staff for making our dinner an enjoyable one. We will definitely be back. :)
We are so happy you enjoyed the Keg Experience. Happy Anniversary! Special occasions are one of our specialties, and we're glad we got it right. We look forward to seeing you again! Chris McCann-Aubin Guest Services Manager
Nice food, ok service, high prices for food and wine
Food was good. Had a New York strip that was cooked perfectly. The service could have been better considering the price. The table still had crumbs from the previous guest, and over chair was still covered in bread prices.
Hi; Thank you for your feedback. We apologize for the crumbs left by previous guests. We value your feedback immensely and will follow up with our service team to prevent this in the future! Chris McCann-Aubin Guest Services Manager
Everything was amazing except waiting for 10 mins for a server to come over when it really wasn't that busy.
Food took a long time to arrive and quality of the food was subpar compared to other keg restaurants we’re accustomed to.
Tiffany was great. It was our 1 yr anniversary and the kegs complimentary dessert is such a nice touch for customer experience. It's that above and beyond facet that makes the keg always a good time.
We're so happy you enjoyed your experience! We look forward to seeing you again!
Fantastic experience overall
That pretty much sums up the Keg experience! Thank you for your review. Please come back again!
i m mostly disappointed for not able to get a window table.
i made that very clear when i make the reservation. When i asked that with the hostess, i was abruptly turned down, she would not even look up to answer me and I was never offer other option as to wait till its available.
Unfortunately, I suspect you've made a review for the wrong location. This location does not offer a view. We offer a dark, relaxing atmosphere, with out windows.
Great experience! Our server was awesome. Only qualm was the reservation system. Don’t think we were officially checked in by the hosts and they didn’t honor my reservation request for my wife birthday. Server did not mention anything either. Confirmation was when open table no showed my reso. Other than that, food was amazing will be back
Great view and food.
You will love this place. Great food and service and view.
Thank you so much! We appreciate the review! Please come by again.
Food was amazing!
My wife ordered a Bellini, which is a slushy alcoholic beverage. She found shards of glass in her drink after chewing what she believed were pieces of ice. Manager informed us that glass had broken near the blender and it was not properly cleaned. This is a very serious mistake on the Keg, which could have ended up much worse. The manager replaced the drink free of charge, one free desert, and $27 off, which we believed was very stingy considering the severity of the situation. We contacted the Kegs head office, who reimbursed us fully as well as offered a gift card. Head office was appalled as to how the situation was dealt with and is looking into rectifying this so that it never happens again in the future. We are long time Keg customers and hope this is just a one off.
Great food! Hot and exactly what we ordered! Ambience was nice and service was fast and efficient.
This was my first time here. I came with my boyfriend and we really enjoyed ourselves.
Way to Overpriced in Niagara Region
Overall a great dining experience. We had a small issue with one of our meals, the manager and server went above and beyond to correct the concern. We enjoyed the service from Colleen and we will definitely be coming back.
Service was great and the manager was fantastic. Food, as always, was perfect t.
server was professional and very attentive. Food was cooked to our liking
I visited this restaurant on 5.15.19. By far one of the worse experiences ever. Our waiter had no urgency to bring us anything. Also we had a steak that was way over cooked and asked the waiter about and he said oh it’s just smaller in size then usual and walked off. Definitely not worth the 320 dollars that we spent.
Great view and the food was very good. I think it is a little over priced but I would definitely go back again.
Great service, very accommodating, good food, prices slightly higher than The Keg in our home city.