I can only describe this evening as “adequate”. There was nothing actually wrong, but it wasn’t the stellar experience the Keg is capable of providing. The service was....ok. We got ignored after dessert was served. The steaks were....ok. A bit tough, but that’s been true for the last couple of years. To be frank, the White Spot steak is just as good, no tough spots, and a fraction the price. The table, while a nice size and location, seems to get a cold draft - one of our ladies Andes up putting her coat back on. And finally, the waiter (male) kept patting me (male) on the shoulder - he couldn’t have known that that shoulder is badly damaged and painful but it’s still an inappropriate behaviour.
As I said the evening was....adequate..
The food was awesome, but our waiter not topping up our water, came over and cleared the plates without saying anything, didn't ask if we want dessert or coffee. I told him it's my daughter's birthday, but he said nothing and did nothing for her. We were so disappointed we didn't even ordered dessert. We usually go to the Burnaby location, which we always get exceptional services, so the Granville island location was rather disappointing.
Food was great, service was great!! i took my girlfriend there for our 3 year anniversary and the server was wonderful. the food was also amazing. it was nice to have a server that actually knew the wine list and knew the food menu very well.
Wonderful service and a great atmosphere. The food was amazing!!
There’s no cosier place for comfort food on a cold, dark winter night than this Keg. The traditional decor - there’s even a fire blazing! - is just what you want to enjoy the superb prime rib. Service is attentive and the house wines are great value.
Great lunch. Quiet and fun
We like the food, ambiance, and service. We ordered filet mignon, peppercorn New York and Billy Miner pie. All very delicious. Kristy who served us was very nice and attentive. We then learned that Billy Miner pie was named after a train robber.
We loved the coffee ground steak. A new experience but a great one. Good desert as well
As always, steak and lobster, and they were able to split the dish to share on Family Day.
We had a very good dinner and our waitress was excellent! The Granville Keg is our favorite one as the parking is convenient and after dinner we enjoy walking around Granville Island. We were very pleased that my husbands birthday was recognized but unfortunately were not able to enjoy the desert as we were tooo full from dinner! :)
Great service and food.
I really like this place. Always good service, good food and fantastic location
my family had a very good experience at the granville island keg. our server shawn went above and beyond to satisfy our requests. We were seated promptly even though we arrived earlier then our reserved time. great location and food quality was on point.
Great place for affordable and great steak. Love their prime rib
We came from Whitehorse,Yukon to celebrate our be-lated anniversary at the Keg! Well worth the wait, the flight and the taxi ride! We had the $40. arrangement and it was amaZING!!! We are never disappointed with the food, but this particular meal would easily get one of our top 10 in our lives! And we're kind of old-ish! We enjoyed our waiter, Robert, Very much! He was professional and approachable - and funny!! He made us feel like we were his top priority!
Great meal before a night at Stanley Theatre. Dine out Vancouver made it even better
If you are going for Dine Out Vancouver, make reservations via Open Table. So easy and our table was ready on time.
We went for the dine out menu. For the starters both salad and mushroom soup were tasty. The coffee crust sirloin was so good that it kinda amazed me. But the baked potatoes was not so good for today dinner both the twice baked and simple baked potatoes. The skin was kinda hard to eat.
The Billy miner pie for dessert was delicious but just a little too sweet for me. The touch of adding almond makes it more sweet tolerable. But the caramel decorations is kinda too sweet for my own preference.
Good service, a little loud but reasonable since the whole restaurant was packed.
Would definitely come again. :)
We went for my sons 7th bday and the service and food were good but beside acknowledging that it was his birthday there wasn’t anything else leaving a bit disappointed.
We came to The Keg in Granville Island for my girlfriend's birthday. We arrived a little too early for our reservation so we started at the bar. Got the Sunday Special; a red Sangria and a Moscow Mule. Our waitress was funny and quick witted, professional at her job and very friendly. I got the Prime Rib (medium rare) with an add on of grilled Jumbo prawns with a side of double stuffed baked potato. My girlfriend had the Steak (medium) and Lobster combination with a side of garlic mashed potatoes. Their horseradish was extremely well made; a lot spicier than I remembered, gave a good ol big kick to my tongue (really good). Overall, our experience was amazing. Celebrated her 24th birthday at the Keg.
Great atmosphere and staff was really quick with answering questions and providing amazing service! My mother was impressed with the quality of food and service compared to other locations! It was a great experience for me as we were celebrating both my sisters and girlfriends birthdays! They really accommodated us well. This is the reason why we also come back to the keg, there is no other restaurant that provides this amazing service and really cares about their customers.
Good value, you know what your going to get when you go to the Keg.
Good food and service
Sat near the fireplace which was nice , warm though
Had a good meal, not loud so conversation was good amongst the table
We have enjoyed the Keg on a number of occasions and while we had an okay evening, there are some disappointments we wish to bring to your attention.
We have received a number of gift cards to the Keg from family and friends.
1.One was for a hundred dollars which we used part of at the Park Royal Keg last fall. There was about thirty dollars left unused. My husband did not receive the card back only the receipt with the balance and was told to just show the receipt.
2 We received a second card for two hundred dollars which we used at the Granville Island Keg. Again, there was about thirty dollars left on it. This time the card was returned with the
balance. Then we received another card for fifty dollars for Christmas.
3. When we went to pay for our dinners on Sunday at the Granville Island Keg, my husband provided the waitress with all the cards and the receipt which should have equaled about 110.00 but the waitress indicated that only the cards were valid. We had a guest with us so my husband did not raise a fuss or question it as an issue. It just seems strange.
Regarding our food my husband and I shared the roast beef and while there was a lot of fat on the piece I had, it was tasty and done well.
Our guest ordered the 20 ounce Rib Eye. It looked awful and I tasted a little piece and was shocked at the toughness and lack of flavour. Again I am sure our guest did not want to raise a fuss. But for forty dollars it was shockingly awful.
We were seated in a booth where a mother decided to absent herself from her companions as the baby was howling. She chose to stand trying to comfort the infant right behind my friend’s seat. We could hardly carry on a conversation.
We did enjoy our friend’s company and our dessert. Excellent creme brûlée.
The Manager and the server were excellent.
The food was pretty good. We will definitely go back.
The service was good however, two of the four steaks we ordered were over cooked. One filet in particular was very dry and falling apart.
Awesome birthday night out. Great service, great food
The server we had was always on a rush. One time, I was asking him something he was too busy taking off so quickly he didn't even bother to stop and ask what was my request. He just took off.
The food is not good. But I have to give one good note, when my friend said we are sharing, the cook actually spilt the one course meal into two plates for us. That was the only thing that's awesome.
The Keg at Granville Island is one of our favourite restaurants in one of the neighbourhood’s most vibrant locations. Try the Molly Dooker Shiraz.
Great food. Friendly but overly distant service.