The Keg Steakhouse + Bar - Gilbert

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1. J

   Jason

   1 review

   3.0

   1 review

   Dined 1 day ago

   overall3food2service2ambience4

   The atmosphere is very nice and the waiter seemed solid at the start, but after the order was placed and drinks were served he didn’t show back up till we were half way done with our food. We wanted to get a second round of drinks but it was too late. The food was ok, not worth the price and the waiter once again forgot about us….we all kept thinking damm should have just gone to Texas Roadhouse

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2. j

   jojotaco

   Las Vegas

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   Always good food and a good time. Highly recommend.

   Report
3. AM

   AshleyM

   1 review

   4.0

   1 review

   Dined 3 days ago

   overall4food5service4ambience4

   It is expensive, but the food is delicious and quality which is why it is more pricy. My only negative points were we were there for a birthday, the waiter knew and the reservations stated birthday but they did not brinkg out a dessert or anything like that. Also we had trouble with the bill at the end because the waiter did not enter everything correctly.

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4. TD

   TerryD

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   We got a great booth and our waiter Anthony was terrific. The food was perfect as well but not sure a half lobster was worth $28.

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5. OT

   OpenTable Diner

   Phoenix

   10 reviews

   vip
   5.0

   10 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   We came here for my birthday. We were there early and they got us seated right away. Apparently I’m not part of their birthday club anymore however I still got a free icecream cake! So that was nice. The food is always took the way I like it. And the lobster was amazing and very meaty!

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6. SH

   ShelbyH

   Phoenix

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service4ambience5

   She forgot it was my 70th birthday. I expected some kind of acknowledgement from her. She did appear to be very busy.

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7. DM

   DorothyM

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food4service5ambience5

   Warm greeting on entering. Table ready and set for the reservation number. Service was relaxed but within time limits for a leisure meal with family. Would go again for special events.

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8. JM

   JeffM

   New Orleans

   1 review

   3.0

   1 review

   Dined 7 days ago

   overall3food4service2ambience5

   This was my first experience here that was anything less than wonderful. Our server was not very attentive, and the entrees were very slow coming out. The bread and salads came out very promptly. Our beverages didn't arrive until we had finished eating our salads. It was probably 10-15 minutes after that before our entrees arrived.

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9. KB

   KristinaB

   1 review

   5.0

   1 review

   Dined 7 days ago

   overall5food5service5ambience4

   Service was great! Anthony was kind and delightful, paced our meal accordingly. Filet never disappoints but the twice baked potato was just like warm at best. Neptune mushrooms are always so delicious..cocktail was on point and the value for the pazzo wine was perfect for the bottle. We arrived at 4:30 around 5:30 the lightening was changed abruptly rather than lowered slowly that was a tad harsh but otherwise everything was always amazing…I’ve been a guest of the Keg for almost 20 years now. It’s one of my favorite restaurants to dine at.

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10. MA

    MaryA

    Phoenix

    9 reviews

    vip
    3.0

    9 reviews

    Dined on July 31, 2022

    overall3food5service1ambience5

    We are frequent diners at the Keg. We have celebrated many occasions over the years. This was our worst service ever. Our waiter didn’t come to our table for at least 20 minutes. Another server brought water and got us drinks. Bread was half the size they used to serve. Did not offer a refill Once ordered our food was excellent as always and arrived quickly but the server never came back to check to see if everything was ok. It was my birthday and he didn’t offer a free dessert like we normally have received in year past. The table across from us had equally bad service. They got up several times getting napkins or extra plates and silverware off an empty table. I was not thrilled with the experience everyone understands the services issues but if they expect a 20% tip that we always leave at least give us good service.

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11. KC

    KarenC

    1 review

    5.0

    1 review

    Dined on July 31, 2022

    overall5food5service5ambience5

    We think that was the best meal we ever had in our lives and we are seniors. We were celebrating our anniversary so we splurged. Our waiter Eldon was amazing. We loved him. He was over the top with his service.

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12. BM

    BillyM

    1 review

    2.0

    1 review

    Dined on July 30, 2022

    overall2food2service4ambience3

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13. BM

    BobM

    Phoenix

    2 reviews

    4.0

    2 reviews

    Dined on July 30, 2022

    overall4food4service2ambience4

    Food was very good . Service was ok but had to ask our server a couple of times for Bread before we finally got it and we asked for an extra plate so we could share a salad and had to remind him when he brought the salad. We have gone there for 5 years on our anniversary and all other times were good. They always brought us a complimentary Desert when we finished dinner not this time though he mentioned it when we told him this was our 49th wedding anniversary and didn't remember and tried to sell us one when he brought us the bill.

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14. OT

    OpenTable Diner

    Phoenix

    3 reviews

    vip
    3.0

    3 reviews

    Dined on July 30, 2022

    overall3food3service2ambience2

    The hostess seemed overwhelmed when we arrived. We were sat with our reservation after waiting a few minutes and felt we would have a good experience because the waiter seemed attentive. But by the end of the meal, he has disappeared and we waited almost 20 minutes for him to pick up the check. I finally had to get up and go get someone. We were in a little room in the back which was ok. But someone at another table complained it was cold and they must have turned off the air or turned the temperature up because it got very hot. My husband had to leave the room. My daughter’s salmon was too sweet and also without much flavor- strange combo. It wasn’t good. My filet mignon steak was ok. Nothing to write home about. The Caesar salad was too big with too much dressing and not enough croutons. We didn’t get dessert even though it was my birthday dinner because we just wanted to leave. But then the whole waiting for the check to be picked up. Sigh. We also heard someone at another table ask the food runner for something and she said that “the waiter will be by soon” and to ask him. Um. Aren’t you a team? Even outback food runners help each other out. Honestly, I would have enjoyed the outback potato better. They salt the skin. Yummy. Anyway- I think my Keg birthday celebration days are over.

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15. ME

    MichaelE

    Phoenix

    1 review

    1.0

    1 review

    Dined on July 30, 2022

    overall1food1service1ambience2

    Our server was not focused or well trained. Not a good listener. We had to ask for a wine list twice. The drink order was wrong. The prime rib was not prepared as ordered. We ordered medium and it arrived well done. The server made excuses. I complained, then the manager intervened and delivered what we ordered. Service was slow. It should not have taken over and hour to slice some prime rib, plate it, deliver it to the table, and then have it be overcooked. The manager apologized. We received a free Billy Miner Pie. I was not asked if I wanted dessert. It would have been nice to pick the dessert that I wanted. Very disappointed with this dining experience.

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16. A

    Andy

    Phoenix

    10 reviews

    5.0

    10 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5

    We had a great dinner as usual our server Kaelynn is always awesome great courteous and a definite asset for the Keg, we always ask for her. She is the best we appreciate her great work ethic.

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17. J

    James

    Phoenix

    1 review

    5.0

    1 review

    Dined on July 29, 2022

    overall5food5service5ambience5

    Great food, service and timely delivery. Will be back.

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18. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 29, 2022

    overall5food5service5ambience5

    They have terrific Prime Rib which is tender and tasty. You cannot go wrong with any beef entree really. Service was fantastic.

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19. ME

    MiltonE

    1 review

    5.0

    1 review

    Dined on July 29, 2022

    overall5food5service5ambience5

    Excellent meal with service to match. The ambiance is perfect for special occasions.

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20. LC

    LisaC

    Los Angeles

    5 reviews

    5.0

    5 reviews

    Dined on July 28, 2022

    overall5food5service5ambience5

    My fav date night place :). We love the food and the service!!

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21. OT

    OpenTable Diner

    Phoenix

    5 reviews

    5.0

    5 reviews

    Dined on July 28, 2022

    overall5food5service5ambience5

    Celebrating my 71st Birthday Everyone was wonderful. Thank you

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22. OT

    OpenTable Diner

    Los Angeles

    29 reviews

    vip
    4.0

    29 reviews

    Dined on July 27, 2022

    overall4food4service4ambience4

    We enjoyed a great birthday meal with our very attentive waitstaff who changed our drawn butter warmer three times for our Atlantic lobsters.

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23. DD

    DougD

    Phoenix

    41 reviews

    5.0

    41 reviews

    Dined on July 27, 2022

    overall5food5service5ambience5

    We love to eat in the bar area as it is a bit more lively than the formal dining room. Chan is a great server and Nathan is a fun bartender.

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24. s

    steelecampbell

    Las Vegas

    4 reviews

    vip
    5.0

    4 reviews

    Dined on July 27, 2022

    overall5food5service5ambience5

    The Keg is one of our family favorites. We go there once a month and always enjoy it. They have THE best birthday award program out there!!!

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25. KB

    KevinB

    1 review

    5.0

    1 review

    Dined on July 27, 2022

    overall5food5service5ambience5

    Matt was an excellent server! Meal was delicious.

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26. MD

    MandyD

    Phoenix

    6 reviews

    vip
    5.0

    6 reviews

    Dined on July 27, 2022

    overall5food5service5ambience5

    Great food and service, the Keg is a favorite restaurant of ours.

    Report
27. M

    Matt

    Phoenix

    1 review

    4.0

    1 review

    Dined on July 26, 2022

    overall4food4service4ambience4

    A little slower than normal and they were out of bread but it’s always a great place with friendly staff and really good food

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28. MT

    MichaelT

    Las Vegas

    1 review

    5.0

    1 review

    Dined on July 26, 2022

    overall5food5service5ambience5

    Anniversary

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29. OT

    OpenTable Diner

    Phoenix

    7 reviews

    5.0

    7 reviews

    Dined on July 25, 2022

    overall5food5service5ambience5

    My friend and I got together for my birthday dinner. We both ordered steak and 1/2 half lobster and baked potatoes with a side of brussel sprouts. The server made a mistake and ordered us steak and lobster tail. He apologized and offered to make it right. It looked good and we were hungry so we kept it. It was delicious not the same as a fresh lobster but still very good. Our steaks were cooked perfectly and the brussel sprouts amazing. The red Sangria was also some of the best I’ve ever tasted.

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30. LT

    LeslieT

    Las Vegas

    2 reviews

    4.0

    2 reviews

    Dined on July 25, 2022

    overall4food4service4ambience4

    Keg is consistent with good food and service. It is a bit pricey but the food is always good and meats are delicious. I ordered a vegetable dish and was a bit disappointed this time. It was charred a bit and not prepared as described. I still enjoyed my dinner but was a bit disappointed with the vegetable order and will think twice before I order it again

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31. OT

    OpenTable Diner

    Phoenix

    1 review

    4.0

    1 review

    Dined on July 24, 2022

    overall4food5service2ambience4

    Food was great, service not so much :(

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32. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on July 24, 2022

    overall3food4service2ambience4

    Even with reservations, still had to wait 15-20 min for table. No point in making reservations. Loaded Nachos had little toppings, the cheese was microwaved to the chips and wasnt cheese no more, very little steak involved. Also took long time to get drink refills and our main course took over 30 min to receive. A little disappointed as this is considered a higher end steakhouse. Probably wont be back

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33. OT

    OpenTable Diner

    Mexico City

    5 reviews

    5.0

    5 reviews

    Dined on July 24, 2022

    overall5food5service5ambience4

    Our waiter was excellent, food was good as always!

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34. K

    Kris54

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on July 24, 2022

    overall5food5service5ambience5

    Matt was our Server and he was great!

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35. OT

    OpenTable Diner

    Phoenix

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service5ambience5

    Celebrated anniversary. Amazing steaks and wait staff was top-notch!

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36. OT

    OpenTable Diner

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on July 23, 2022

    overall5food5service5ambience5

    Everything was excellent, food and service

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37. Y

    Yumtumfromplumrum

    Phoenix

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service5ambience5

    Keg is a real treat. The food, atmosphere, and service are always great. They also do steak and seafood better than about any other place in the area. I highly recommend it for a special night out.

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38. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on July 21, 2022

    overall1food1service2ambience3

    We came for my husband’s birthday. It took so long for us to get our food that the waiter took the appetizer off our bill. The prime rib was just ok. My steak had no flavor. The lobster had great flavor but was just warm when it came out. They forgot the melted butter. He finally brought that out and lit a little candle under it to keep it warm. To my surprise when I dipped the lobster in and ate it, the butter wasn’t even warm. We ordered Sangrias and they truly had no peach flavor. We spent over $100 and that was with a bogo coupon. Very disappointed since everyone raves about this place. We won’t be going back.

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39. OT

    OpenTable Diner

    Phoenix

    3 reviews

    5.0

    3 reviews

    Dined on July 21, 2022

    overall5food5service5ambience5

    Great Matt was attentive and patient thank you

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40. BF

    BrianF

    San Diego

    2 reviews

    vip
    4.0

    2 reviews

    Dined on July 21, 2022

    overall4food4service4ambience4

    Our dinner was mostly good. It was odd that the two appetizers that we ordered were brought out well after our dinner salads. Seems like somebody forgot to do their job there. Its not the end of the world, but shouldn't be that hard.

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