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Daily 9:30PM - 11:00PM
The only thing I did not like was the hostess asking me if I was sure I booked at this restaurant because she couldn't at first find my name I of course had my confirmation # with me
Always one of my favourite places to go for a special occasion, to pricey for my budget to go regularly but always enjoy the food and service.
We go to the Keg for the professional servers, great food (always know its going to be good!) And a classy place to enjoy your food and drink.
Always a hit for when we want to treat ourselves and feel taken care of. Good service, reliable food, lovely atmosphere.
This was our first visit to this Keg and we were visiting from out of town. We went to the Front Street Keg for a family dinner. One of the members in our group has mobility issues and this Keg is not readily accessible for her. There is no place in front to drop anyone at the door so you have to stop in the street in front and almost get hit by cars turning around the corner.
All of the regular dining area is up flights of stairs so we could not go there. We were put in the lounge and the ambiance in there was not what we were expecting. It was dark and we were a bit cramped in the booth we had.
We will have to find another place that is more accessible for future dining.
I’ve been to the Keg many times so knew what to expect. This time it was only ok ish. My fiancé is really particular about having three limes with his beer, he said it twice and our waiter repeated it back to him. Beer came, no limes. He asked for the limes and the waiter did many other things before finally (about 15 mins later) bringing the limes to the table whilst delivering a drink order to another one. We had appies then our mains arrived my potato was hot but my steak (requested medium) was stone cold. It literally felt like it had been in the fridge! I don’t usually mind lukewarm food and almost never send anything back but cold meat isn’t my thing so after I tried a couple bites I told our waiter, he apologized and took my whole plate potato and all. My fiancé had the prime rib, I had a bite while waiting and it was delicious. When the waiter came back with my entree he had my exact same plate with a now cooler potato and veggies and reheated steak! I thought that was kind of tacky as I was expecting a new steak but whatever, didn’t feel like making more of a fuss and didn’t mind the lukewarm accompaniments (but if it was my fiancé who likes his food HOT there may have been trouble ;) When our waiter came back to ask how my reheated steak was I said “well it’s warmer now” which he took to mean as “wonderful”. I hadn’t taken anyone aside to specifically mention that it was my dates bday but had selected bday in the open table reservation so I thought that would be conveyed to the restaurant. To be fair our waiter did ask if we wanted dessert and we said no. Maybe my fault for not mentioning it but every time I’ve been to the Keg before for a Bday a piece of Billy Miner pie with a candle in it has always appeared without asking and makes the occasion more special. This time there was no bday pie. When the bill came 40% was deducted from my main so made me feel a bit better. Overall OK, could have been better experience.
From start to finish everything went very well. Our table request was accommodated, and our reservation allowed for a seamless entrance. Our courses were spaced out perfectly (props to our server), and the food was cooked perfectly (props to the cooks)! Our waiter was friendly, and was a great server.
Food was great! Very noisy and hard to hear. Had issues with our entrees coming before our appies but manager corrected by not charging us our appies. I wish the keg burger was more manageable to eat (very tall).
Great evening with friends and family. We wanted to take our time and enjoy the evening and not be rushed. Our server Chris was exceptional.
We were not rushed we let Chris know when we were ready for next course and had a fabulous evening.
Well we spent New Years Day Dinner
What a lovely dinner , our waitress I think her name was Christina, but not positive!
She made the time we had very fun, she New about what wine I may like
To the fantastic dinner all the way to the very end of our evening .
Dinner and our lovely waitress made New Years Day dinner so nice
From Langley, B.C.
The service was terible. They ended up being busy but then they should have staff. One meal came out very late, drinks were terribly slow, even water such that we were eating the meal without a drink. The Steaks were good, but it will be a long time before we go back. No one asked how things were even though it should have been clear we were not happy. Even the manager did not ask. I guess they knew things were poor.
Decent food, not particularly tasty steak, even their most expensive bone-in strip recommended by our waiter. Our wine came only with the main course (about 30 minutes after ordering it), and only after reminding the server, which is really too late in the meal if you want to relax over starters. This was new-year's eve so I can excuse a lot as down to what appeared to be too few staff and a noisy crew of late diners (and good for them having fun!). Having said that, the food was really just average, as was the service, and it is on celebratory nights that I have found the best restaurants actually "perform under pressure" demonstrating why they are the best. This is a chain steakhouse - in every way.
New Years eve
We only had to wait a few minutes for our reserved table and they were able to seat us at a window as we had requested. We chose from the classic steak dinners that include salad and sautéed mushrooms. Great value for tasty steak dinners!
Our experience was very rushed. I understand it was New Years but it really felt like they were trying to get us in and out even though our reservation was for 4:45pm! Our bread and appetizer arrived long before our wine did! Our mains then arrived before we had a chance to fully finish the appetizer. I would have preferred a glass of red wine with dinner but because my first glass of wine didn’t arrive until my meal almost did I had to pair the two. We ordered dessert as well. They squeezed all this in under an hour. We left at 5:45pm- bread, salad, main, dessert, coffee all in one hour.
This is our 3rd New Year’s Eve at the Keg. My family love it and we look forwrd to tye next one.
Fantastic Experience, Great Food and Service, Steak was Divine
Great value. Exceptional service. Steak cooked perfectly. AAA+++
Keg is hit and miss. We were there 2-3 weeks ago and food was great. This time not very good.
My steak was burned and my partners grease and chewy. For vegetables I got 5 tasteless green beans. Totally unacceptable and very disappointing.
Unfortunately our son’s dinner came out after we had nearly finished ours (chicken fingers). His chicken was completely burnt - the server was attentive and offered to bring out another plate for him. The second one took over 20 mins and we had our jackets on by the time it arrived. This hadn’t been our previous experience at the Keg. My husbands MR steak was slightly charred and my side baked potato was also half burned. Perhaps new kitchen staff but unfortunate. The fingers were comp’t and we were offered a dessert. We are going again soon so hopefully this was just an off night (Saturday eve at 500pm).
Service was excellent, food was very good, unfortunately the restaurant has become very pricey! Small drinks...wow. There are far better places to dine for the dollar.
The three of us very much enjoyed our Escargots as well as our 10oz prime ribs & the one delicious 8oz sirloin Oscar, which was accentuated by our GS JT Merlot.
The atmosphere was good; I was the one out of the threesome who found it a bit too noisy.
We had a great birthday dinner.
Our digestive system very much appreciated walking back home.
John, Jim & Marc
We had guests from out of town who were very impressed with the over all setting and their meals.... we had a reservation and when we arrived I felt our table was in too high of a traffic area so when I asked us to be relocated after we were seated we are not only accommodated quickly but with great service enthusiasm and professionalism while the staff were very busy with the overal rush of the restaurant. It was impressive to say the least.
Thank you for our fun night.
Nice place for celebraring christmas eve, we will certainly comg back , the meat was excellent,
Great atmosphere in the restaurant with great service.
Our waiter was great at suggesting amazing food.
The food was poor. Baked potatoes were very dry, no flavour. The waiter was unable to pour wine without spilling it. Appeared as though he had not been trained.
We booked 6 weeks ahead for Christmas Eve and we were seated right next to the kitchen. Our waiter did not spend much time with us and we had to flag down another waiter when one steak ordered medium rare was burnt top and bottom. The second steak ordered medium came blue rare. That steak was sent back and came back the same with the whole plate cold. When we said we were very disappointed the waiter checked with the manager and they did not charge for the meal not eaten and offered free dessert. That was appreciated but did not make up for the lack of service, atmosphere and poor food from the kitchen. We have had wonderful meals and service in the past from The Keg but would hesitate to return.
Our server was attentive but not too interruptive. He left us alone when we said we wanted to just talk for awhile (there was no one waiting for a table). The food was great, especially the steak with the blue cheese. Wow, that was fantastic.
Waiter was very professional, food was excellent. Sat in a booth which was very nice. Only negative comment was there was a cold draft coming from somewhere and we were cold.
Was here on Christmas Eve for annual family dinner. Food was good - quick considering how busy the restaurant was - and prices were OK, mid ranged. Service was hit and miss - empty plates took some time to be removed from table after applies and mains. Also, we ended up ordering side veggies with our mains because the menu wasn't clear to us - it suggested mains (not Keg Classics) came with one side choice, so we chose baked potatoes - and the server didn't offer any information after we ordered a side veggie plate, so we were surprised to get beans and red peppers with each our mains - plus the side veggies. The kids meals need more choices - such as a pasta offering or grilled cheese (think Bin4 grilled cheese). Otherwise was an enjoyable dinner.
Good food and service. Highly recommended and budget friendly.
The dinner was excellent. They have always been masters at cooking a steak. My disappointment was with the service. We were rushed through our meal, the entrees were dropped onto our table while we were still eating our salad. The table not being big enough to handle all the food we reluctantly gave up our salads which were whisked away like magic with little or no regret on the part of the servers. We were offered bread which never arrived. The bill was presented just seconds after we declined dessert. One of the shortest dinners ever at the Keg! We have been going to the Keg for years in many cities and have had some excellent dining experiences. Not sure we will want to visit this location again which is too bad as it is local for us.
I don’t have the opportunity to eat out too often as I am retired. Most enjoyable for a special occasion and concert after! Excellent service is a plus😊 A little pricey but worth it!!
Service was excellent and the steaks were cooked perfectly!!
We go there for special occasions... This time it was for my wife's birthday.. The food and service are always very good..
Sam was very attentive and friendly. We loved the restaurant ambience and the food, of course.
Delicious meal! Wonderful set by the window! Great service! Couldn't have asked for a better date night and booking reservation through OpenTable was soooo easy and convenient
Anniversary dinner but this was not acknowledged by Keg staff (in the past we were offered a complimentary dessert). A quick wait for table upon arrival, seated at a table with a chilly breeze. Rated as a fair experience but not as good as in the past or similar steak restaurants. Pricey.
Received no open table 100 point reward either?
The Keg is our favourite place to celebrate a special occasion. The food is always great and the service is excellent. Our favourite thing to order is the prime rib, which is melt in your mouth fantastic! We’ve never been able to find it’s equal elsewhere. That being said, my husband recently tried a sirloin steak and said it was equally as good. A visit to The Keg is always a memorable experience!
The Keg is without a doubt the best steak in the city.