The Keg Steakhouse + Bar - Burnaby
Excellent food, good service but found it a bit noisy. Very busy for a Wednesday night and would strongly recommend reservations.
It was our friend’s birthday and we had such a great time!
Went to the keg for my girlfriends birthday dinner. Her and I had steaks which were cooked perfectly and very tasty. Both of my boys had burgers. Oldest had the keg burger which was great youngest had burgers of the kids menu which come plain just burger and bun. That was a little disappointing. Our table was right beside the kitchen so it was fairly loud. The waiter was good and surprised us with a large ice cream cake with candle for my girlfriends birthday. That was a nice touch. Overall a pretty good dinning experience.
I'm a regular of the Keg, but for some reason the waitress we got this time was so awful, it was like her first waitressing job or. I had indicated that it was for a birthday outing on the reservation when I booked the table.
She didn't clear the wine glasses after we had ordered cocktails, which the Keg has always done, then proceeded to ask us if we even wanted the bread or not. The table next to us were also celebrating a birthday, they were talking about it a the entire time, and it was quite obvious, but they were not given their complimentary Billy Miner Pie and were asked to purchase off the desert menu instead, the same thing happened to us after dinner.
All in all, the food was good, but the server we had was terrible and if it weren't for the food I would not return.
What I ate of the food was good. This was our 3rd time there. Once my steak was cooked perfectly. The second time it was under cooked but that was ok because I have to warm it up anyway. This time the steam was medium when I asked for med rare. I told my server but I think he did not hear me. My dog enjoyed it though. If I was paying instead of my friend I would have had it remade.
The service was excellent. Our server was great and we were served in a timely fashion. Very enjoyable evening, with great food.
If they want red meat you do a very good job. Your seafood is well done as well. Your chicken is okay (a little dry) and if your party includes vegetarians or (worse) vegans then there is very slim pickings for them. The overalll message is that your party better be comprised solely of omnivores.
Service is fine. Disappointed with food. With the price, expect better food. The drink is not up to standard too, the cocktail I had just like drinking juice.
Best steak I've had at at Keg. It literally melted in my mouth.
Just this location changed the menu.
I was there for the king crab, but they removed it recently.
I was very disappointed about that.
Great food, nice table.
I've been to this restaurant / location in the past. I have to say that I had better food. Maybe this time was just a one off since it was CANADA Day and probably the main chef was vacationing.
I will hold my recommendation for this location for now. Maybe try another location.
Our waiter was a lovely person but his nervous energy was a bit too much. I ended up ordering prime rib, which I normally do not, because he had me so flustered. Less humour and less talking would be appreciated. My prime rib was cold, dry and had no taste.
Birthday, great customer service
Everything was great but we noticed that for the price the sauce for our meals was 1/4 of what it used to be. We had to ask for more sauce.
Everything was on point
Awesome evening! Great food and waiter!😎
Our server ordered the wrong appetizer but rectified it once I brought it to his attention. I took my meal to go as I could not eat it after 2 appies. When I opened my meal last night to eat for dinner the steak was undercooked. It I would have eaten it at the restaurant I would have had to return it because it wasn’t cooked properly. Luckily I had to warm it in the oven so it cooked to the right temperature.
Keg always delivers but this location in particular has something special going on. Maybe they hired a really good manager, maybe it's just luck but whatever it is, they are a step above the rest. I would easily place the quality of my meal at or above steak houses that cost a lot more and other steak houses don't have Billy Miner Pie! Service was excellent, seating for 6 was very comfortable and even though the restaurant was packed, the noise was moderate and didn't get in the way of conversation. I would happily recommend this Keg and others.
Great atmosphere as usual. My Wife’s and I go to place for good eats and drinks. Service was impeccable and will always go back
Always enjoy the Keg. I had the "pot roast", that's not what it's called on the menu, it was great. I like well done meat and this filled the bill. The service is always good at the Keg. Never disappointed.
Was an amazing experience on my birthday, I got the Billy Miner for free at the end :D My favorite steak house.
Collin provided excellent service. Anticipated our needs.
Steak cooked to perfection.
We had a very experienced waitress who was accommodating and friendly in every way. We watched her help the elderly man at the table next to us get up from his seat!
The food was great as always. We are always quite happy going to The Keg; it's one of those restaurants that never fail.
Our serve, Belinda was amazing. She was absolutely pleasant and attentive. She made my birthday so enjoyable.
Food was excellent as usual. Service very good. Was able to eat in lounge to be able to watch hockey game.
Had a good time celebrating my husband’s birthday. No complaints.
As long as you're okay with loud music you will enjoy yourself. The food is good, service good. Being on the patio made the noise bearable.
I ordered a medium prime rib. It was too tough and chewy. My husband ordered a striploin which was a bit salty. This was the 4th time to dine here. It was the most disappointed experience with the food. We will try a different location next time.
Excellent meal and excellent service!
Stellar service from our waiter.
Thank you Dan, we had a wonderful meal and fantastic service
Belated bday dinner, server was excellent
We got there early which worked well as it included happy hour - asked the waitress to turn down the music on the patio which was great - we could visit better. Excellent birthday experience.
Everything at the keg was great. The food the service all were great. Was sitted right away with out no wait once got there. The atmosphere was good and all. Everything was perfect. I would recommend this restaurant.
Took my mom and family for early Mother's Day dinner. Someone in our group couldn't really decide on what kind of steak she wanted and when the mains came she didn't seem to want what s
he ordered. Our server Melvin stepped up and offered to get her what she wanted. Also we had a mix up with my Mom's order but that was also dealt with promptly by Melvin. Also one of the managers came by to see how everything was. Hostess also made sure to turn up the lighting in our booth just a bit so mom can see better. Excellent service and attention to detail all around. Thanks guys and great job.
My 56th birthday was celebrated with s delicious meal! Very happy!
I enjoyed my meal and it was a very nice restaurant
My steak is always cooked up but otherwise fantastic. I’ll keep going back.