The Keg Steakhouse + Bar - Bramalea
Our second visit in the last year. Very disappointed with two of the three meals. Same problems as last time. Skins on baked potatoes black and burnt to a crisp! Replacement of potatoes would take 20 minutes! Settled for mashed. One of steaks not as ordered. The two waiters tried their best to resolve the situation. A more pleasant visit was expected, especially when dealing with senior citizens and a veteran.
Delicious food, excellent service! We will be back soon!
Music was way too loud for conversations but otherwise great!!! Always consistent!!
Great service by our server. But value for money poor. Very expensive door and portions small for the money. We keep going to this restaurant to see if things change but the portions small and the cost are higher. Not sure what the resolve is.
Our server Michael was wonderful, he was very calm and polite and friendly. He was very attentive and genuinely cared to ensure we were enjoying our meal and evening.
The food at The Keg is excellent. It is fresh and hot when it arrives, so hot you can’t handle the plates. Our server was exceptional and really made our evening great!
Waitress informed us that the prime rib was at medium rare so I decided on that. The first one I received was just over medium and I received another piece exact same so I ate as others were eating. It was ok but not what I asked for.
The service at The Keg Steakhous, Bramalea location is amazing! Their steaks are the best and I should know I've tried a number of other steakhouses, but no one comes close to the Keg....I'm a KEGGER for life! I also love that they give you a complimentary "Billy Miner" cake on any special occasion, such as birthdays, anniversaries, graduations etc.....that just seals the deal for me and is an excellent finisher to a great meal.
The service was fantastic. Our appetizers were awesome. I ordered a full lobster and it did not disappoint. My friend ordered surf and turf, the steak was great, however her half lobster was missing the meat in the tail section. The claws were great but greatly disappointed with no lobster meat in the tail section. The person that got the other half of the tail scored big time.
I took my mom to the keg for her birthday and they asked what Occasion was it was my mothers birthday so they brought a piece a cake out she so enjoyed that was very nice.
Our server was fantastic, but we had to wait for a table even though we made a reservation. There was a party of 12 that our night seemed to revolve around, from getting to our table to ordering to recieving our food to the general pace of our meal.
Our server was amazing. Overall our experiences at the Keg were wonderful
Perfect for dinner with family .
We had lobster but it was good but not as good as Martime Atlantic Lobster. It would be good of you had Canadian Lobster.
Service was wonderful. Our server was very attentive.
I ordered the whole lobster. The server said it was cooked from live, but one claw was partly empty and another quite mushy, so I'm not sure that was correct. My partner had the rare prime rib which was excellent. I was celebrating a birthday and a Billy Miner pie was brought to our table free of charge, which was very nice. However our server assumed my dining companion would share my dessert and didn't offer her any alternative. He also acted very rushed and we had to ask him for tea/coffee since it wasn't offered. This particular Keg location seems to be very busy and the noise level combined with the background music didn't provide as relaxing an experience that we had expected.
Great spot for family gatherings and date nights however the seats and restaurant could be cleaner. Love that this location takes reservations on Friday nights
Service was great! Food as always was amazing, cooked to perfection and never a disappointment
Found mushrooms in smashed potatoes.
Table was not cleaned properly, had to request the server to clean it.
Took more than 20 minutes to get Billy minor pie after the order.
(Check cameras to verify)
The service was excellent. I find the value for the money spent isn’t great. Portions are small, when it comes to the side dishes. Not sure what can be done about the value and the portions. Although it was dinner to celibate my wife’s birthday she decided against a steak because the last two times, her steak was undercooked an not corrected before I was done my dinner. You would think the would be something that they would do correctly. They can’t survive on the backs of the wait staff providing excellent service, as that can only take you so far for so long.
Amazing evening with my wife. Service was great as always. Thanks
My family enjoyed this treat. The steaks were excellent. My ribs were a bit dry and the beer choices are unimaginative. Our waiter provided excellent service.
We went there for my wife’s birthday and the only issue we had was that her stake was over cooked. The manager came by and replaced the stake but we had to wait again. The place looked great, the service was amazing.
The aroma is really nice here. It definitely feels like a high end restaurant. Music wasn't necessarily in my favor but it wasn't a big deal. I felt like the steak I ordered was a little bit chewy but still pretty good! I recommend this location to anyone in the area
5 stars because of Mr.Leightons excellent customer service 👌
Always great at The Bramalea Keg
My steak was excellent. The accompanying vegetables were very sparse. I opted to have extra vegetables as my side dish and there were next to no vegetables on my plate. I asked the server why and she brought me an extra plate of Vegetables. I guess they forgot to add my side dish.
Service was good but had I not asked about my vegetables I would have been very dis appointed.
Mine and my mom’s meals were perfect. My wife’s halibut was over cooked. Called our server over and sent it back. It was replaced with the salmon which my wife said was great. Manager came to the table, apologized and made sure that the replacement meal came out faster and well cooked. Excellent customer service and attention to detail. Our server Erin did an excellent job. Great place as always. The bill came out and my wife’s meal was not charged. Not expecting that. Nice touch.
I appreciate the dim lighting ambiance but it was way too much dark.
From beginning to end starting at Reception with a warm greeting being led to our table in a professional manner to the Wait Staff being prompt, efficient, very pleasant and accommodating. The food was perfectly done and presented. We couldn’t have been happier and have no complaints. Kudos to all who made our experience so enjoyable!!
As always, the food the service everything about the Keg Bramalea is second to none.
The steaks at this location are not very good. Prime rib did not have enough marble, presentation looked like the steak had been sitting under the heating lamp for a long time. More on the dry side with stringy bits. Disappointed and cannot compare to the same dish at Niagara Falls.
Great food great service. Thank you for hosting our fathers daybdinner.
We were a party of 6. We arrived 10 minutes prior to our reservation time scheduled for 3:45. We had to wait at least 20 minutes. It was obvious there was a reservation problem. We were told the wait was a result of cleaning the table for us. Really...20 minutes or more to clean up a table? Not acceptable.
Excellent choice. Excellent food. I love the ambience which is above par and the restaurant is always very clean.
The service was incredible as always. The food was tender and delicious but the man reason for specifically coming to this location at bramalea mall is because my fiancé and I have never been disappointed by the service because they act as if they’re your friend you’ve known for years. Always funny and joking around in a professional way that makes the experience feel more like a friends dinner party than a restaurant.
Thank you! I don’t have any photos but next time I will share!
Everything was great except the fried calamari was flavorless .
Server was friendly and nice!
Our favourite restaurant to celebrate family events
Have been to the Keg many times in the past. I like this location. The staff were all very friendly and attentive. Ordered my steak medium and it was cooked medium rare. Was tempted to send it back to cook a bit longer but decided to eat it anyway. Will go back again great place to unwind in a quiet setting where you can still talk and enjoy a good meal.
Service and food was excellent
Found the lighting little to dark but the service was excellent
We with an old friend. It’s was a nice meal and we were allowed to linger and chat.