The Keg Steakhouse + Bar - Alberni

4.3
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733 Reviews
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CAN$31 to CAN$50
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Steakhouse
The Alberni Street Keg Steakhouse + Bar opened its doors in 2014 as the city’s newest Keg location. Located on the second floor and next to the Shangri-La Hotel, the restaurant features two separate buildings for its dining room and lounge, housing two kitchens and multiple patios that overlook Vancouver’s busy shopping and financial district. The finest cuts of steak, an outstanding wine list, knowledgeable staff, and a unique layout make this location ideal for getting together with friends and hosting cocktail parties.
What 733 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.3
service
4.4
ambience
4.1
value
Noise · Moderate
93% of people would recommend it to a friend
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T
Vancouver
11 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

Food was good everything came in a timely manner. Atmosphere was nice . Drinks were cold

L
Vancouver
6 reviews
Dined 4 days ago
Overall 5food 4service 5ambience 5

Had great time. The baby back ribs were nice but not exceptional.

OT
1 review
Dined on September 8, 2019
Overall 5food 5service 5ambience 5

Wonderful food, amazing friendly staff

RM
Vancouver
1 review
Dined on September 7, 2019
Overall 4food 5service 5ambience 4

Great establishment. Just one thing that put a little edge on the first half of the evening was the loud rock music coming through the speaker system. They did eventually turn it to an acceptable level. Ok for the bar area but not dining in a wonderful establishment and atmosphere they have created. I think this may have been a one off so let’s give it 4.5 stars and happily go back to prove it was. Now as to the food..... no shortage of accolades can be poured on over my Prime Rib. “Every mouthful a poem”.

CS
Vancouver
1 review
Dined on September 6, 2019
Overall 5food 5service 5ambience 5

Me and my boyfriend were visiting Vancouver from the UK. Friday was our last night there and also my boyfriends birthday, so we decided to have a meal at the Keg and we were not disappointed! Before you even walk through the door someone is there to greet you, it was beautifully decorated and the atmosphere was excellent. Our waiter was very friendly and professional and tended to our every need. The food was delicious and was served quickly, plus there was even a birthday surprise for my boyfriend!

SN
1 review
Dined on September 3, 2019
Overall 5food 5service 5ambience 5

My go-to for work lunches. Especially enjoy sitting on the outside patio in good weather. The interior is also private and conducive to conversation over lunch.

X
1 review
Dined on September 2, 2019
Overall 5food 5service 5ambience 5

Food was great for the price and the atmosphere was great! Our server was so fun, good for the kids in our group.

OT
Vancouver
1 review
Dined on September 1, 2019
Overall 5food 5service 5ambience 5

Family of 5 had amazing service, delicious food cooked perfectly!!
The Best Keg by far in Burnaby & Vancouver!!

MD
Kansas City
3 reviews
Dined on September 1, 2019
Overall 5food 5service 5ambience 5

Was 1st time here, and was the best meal we had on our trip! Waiter was great. Loved eating on the patio.

A
Portland
3 reviews
Dined on August 31, 2019
Overall 4food 4service 4ambience 5

Easy scheduling with OpenTable. When we arrived, it was not packed. We originally requested a table top at the bar, however, upon seeing that there was not many people, we requested to dine outside. It was a 45 minute wait for this. We opted to not wait and took the table top in the bar. We were the only ones in there. The same waitress that took care of us was also working outside. So I am not sure why we were unable to sit outside. The gentleman that said it would be a 45 minute wait never looked up from his pad to discuss this option with me. The waitress was very nice that took care of us. Bartender made perfect drinks. It came out as a carafe of pineapple juice on the side with the tequila topped on ice in a short glass. Food was good. Nice ambience in and out.

NS
Yorkshire
1 review
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

We were visiting Canada from the UK and just happened across this place which was near to our hotel and it was well worth it. We had a great booth, the tables were well spaced out with lots of room and the food was utterly delicious! Our waiter (Juan) was superb, explained the menu, answered our questions and recommended wine and drinks. There was a good choice on the menu and between us we had fish, different steaks and a selection of desserts and everything was lovely, the steaks were among the best we have ever had. The service was quick (but not too much) and the service excellent. Would highly recommend this place to anybody.

MI
1 review
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

Enjoyed our 30th Wedding anniversary celebration dinner @ the Keg!

FS
Vancouver
1 review
Dined on August 22, 2019
Overall 4food 4service 4ambience 4

I love The Keg, and this location in particular is well suited for business dinners because of the low noise level. Great place!

S
Vancouver
2 reviews
Dined on August 22, 2019
Overall 4food 3service 4ambience 4

PRIME RIB SANDWICH was little bit saltier than before. That's the only one things not to satisfied.

G
Vancouver
5 reviews
Dined on August 21, 2019
Overall 5food 5service 5ambience 4

Reserved ahead of time and they sat us way in the back of the restaurant. We asked for a booth and they said they did not have one available. Other than that the experience was good. Just disappointed that we did not get a better table since we booked ahead of time.

DM
1 review
Dined on August 20, 2019
Overall 5food 5service 5ambience 5

Great food - very fast service and beautiful building. Excellent quality and very scenic.

r
Vancouver
26 reviews
Dined on August 20, 2019
Overall 1food 1service 1ambience 1

Horrible experience here today and the worst Keg experience I have ever had. We waited 15 minutes for our server to come and give us waters. Had to ask twice for cheese butter. Plates were not cleared when we ate. We were given a second plate for our main when all other kegs separate the main into two halves in the kitchen. Our water was never topped off the entire time we were dining. Appetizer plates, empty bread plates, empty side plates were never cleared, so we ate with difficulty in a crowded small table. The halibut was dry, tough, and clearly overcooked but we didn't want to cause problems as it was apparent that we were annoyed at waiting a long time for our server to come so they might think we were being just being difficult. Once we finished eating we waited another 15 minutes for our server to come and pack our food. She then brought the bill but took a long time to get the machine. In the end we stood up and tried to pay at the front but the hostess was not able to take our payment. We also were celebrating a birthday and the hostess made no mention of this nor did we receive the free dessert. I have never not tipped at a restaurant before so congratulations to the Keg at Alberni Street for being my first. The WORST Keg I have ever been to. Will never return.

OT
Vancouver
1 review
Dined on August 18, 2019
Overall 1food 1service 1ambience 1

Had the worst experience at KEG alberni. The hostess was rude and unfriendly. When we were seated we waited around for 15mins for our waiter. I had asked multiple times for the hostess to grab our our waiter yet no one came. Then a lady came to take our order. We had asked for 3 cheese cream cheese with our bread. It didn't come so we asked again. Then again. Then again. To 3 different people. Finally it came, by then our bread was cold and to our surprise there was a pink yarn stuck inside our bread. We pulled it out and didn't bother mentioning it. When our food came, our halibut was over cooked and dry. My steak wasn't medium it was hard and over cooked. By then we had given up and just wanted to finish and get out of there. It took 15 mins for us to grab our waiter who dropped off the bill and walked off. We then waited another 15 mins and got fed up. We left to the front desk and asked the hostess to take my payment by which I was demanded to further wait for our hostess rudely. There is no customer service here despite the ambiance of the restaurant. It was my birthday and I've had better keg experiences at Granville island. I will not recommend anyone to come eat here and will not be returning again. Waste of my money and time.

OT
Vancouver
1 review
Dined on August 16, 2019
Overall 4food 4service 5ambience 5

Great friendly service!

J
1 review
Dined on August 12, 2019
Overall 5food 5service 4ambience 5

Delicious food and nice, cozy atmosphere. The birthday boy got a free dessert too! Not cheap, but totally worth the money for a special occasion. Will definitely be back!

E
1 review
Dined on August 11, 2019
Overall 5food 5service 5ambience 5

Had a great time there for a birthday dinner. Our waiter was fantastic, and the food was delicious.

OT
London
2 reviews
Dined on August 8, 2019
Overall 5food 5service 5ambience 4

Amazing service from Brendan. He was so welcoming, always ready to take an order or check we were doing okay. Food was amazing, especially the lobster and steak.

OT
Vancouver
1 review
Dined on August 8, 2019
Overall 3food 3service 4ambience 4

Excellent service. Fish was a bit overcooked but still delicious. Prime rib seems different than last time?

TK
Thailand
1 review
Dined on August 8, 2019
Overall 4food 3service 4ambience 3

Good location, great environment. Servers are attentive.

GW
Thuringia
1 review
Dined on August 3, 2019
Overall 2food 3service 2ambience 4

Man hat mir das falsche Essen gebracht. Auch kam es zu ungewöhnlich langen Wartezeiten zwischen den Gängen.

Report
SK
1 review
Dined on August 1, 2019
Overall 5food 5service 5ambience 5

Great food and exceptional service. This is. Great place for a celebration or just a casual dinner. It's not cheap but the quality and quantity of food makes it very good value, for example three of us shared one starter! And all of us were too full for dessert. A little bit loud but that kinda adds to the atmosphere, will definitely return.

WE
Vancouver
13 reviews
Dined on August 1, 2019
Overall 4food 4service 4ambience 4

Enjoyed the Keg as always, they did not disappoint. We can always count on quality meals and service. One of their best features are that they will cook the steaks to exact specifications. Not many restaurants are that good when it comes to grilling steaks. Thanks fora great evening!

OT
Las Vegas
1 review
Dined on July 31, 2019
Overall 5food 5service 5ambience 5

Arrived early and was seated right away, great service, good food...everything was set for a very relaxing and enjoyable evening

C
Vancouver
6 reviews
Dined on July 30, 2019
Overall 4food 3service 4ambience 4

Nice patio seating area (I think this could be considered one of Vancouver's "Hidden Gems" as I don't think too many people realize this Keg has patio seating.) Service was good. Food for the most part was good, but I have to say the chicken I added to my salad was very tough to cut as the edges were hard and dried out. Overall a good place to go with friends for an after work drink or light dinner.

AF
1 review
Dined on July 29, 2019
Overall 4food 3service 4ambience 5

Our prime ribs were lukewarm. Manager came out and replaced them. They were only OK. Actually the first warmish one tasted nicer. The appetizer came with the entre - not before with our wine.

MF
Vancouver
8 reviews
Dined on July 25, 2019
Overall 5food 4service 5ambience 5

Food was great! Our server, Emily 66, was excellent! Attentive to the birthday girl, kept an eye constantly on our drinks. Very enjoyable to have been there and helped by her. Thank you!

AB
Vancouver
1 review
Dined on July 25, 2019
Overall 5food 5service 5ambience 5

All appreciate the consistent level of service and food

MB
5 reviews
Dined on July 24, 2019
Overall 1food 3service 1ambience 1

Specifically told them in the reservation I was coming for the Lobster Summer menu. We get there, and they tell us they don't have any lobster (during lobster summer..)

This is one of the nicer locations, so it was highly disappointing. Service was poor also. Restaurant was empty yet we got stuck in the corner, easily forgotten about.

Will not return to the keg after this.

OT
Vancouver
6 reviews
Dined on July 24, 2019
Overall 5food 5service 5ambience 5

For my son's birthday dinner we tried the steak 8oz and half lobster which is very good. And they gave him a piece of cake for free. It's very nice of that.

M
Vancouver
17 reviews
Dined on July 23, 2019
Overall 5food 5service 5ambience 5

This is our "go to" restaurant.

JR
1 review
Dined on July 20, 2019
Overall 4food 4service 3ambience 5

fine dining, good food and service. Best atmosphere.

BK
Vancouver
1 review
Dined on July 19, 2019
Overall 5food 5service 5ambience 5

My friend visited me. She was really enjoy food and service. We had happy time. Lobster tasty was better than other day. It was so soft and tasty. However, crab was so salted. Without that everything was perfect!

KM
Seattle
1 review
Dined on July 19, 2019
Overall 4food 4service 5ambience 5

You can never go wrong with the Keg. Our server was wonderful and was the manager that evening. I ordered steak and lobster. The lobster arrived and it was half lobster. I thought I had ordered a lobster tail. Our server told us she could have a lobster tail brought out fairly quickly. We declined as it was my error and I had just mentioned it to her in passing as I hate getting my hands messy. The manager cams a few minutes later and also said it would be no trouble at all to grill a couple of tails. We declined his offer as well. Neither needed to do that, and it wasn’t anyone’s fault. We very much appreciated their offer and it’s things like this that keeps us coming back. Thank you!

OT
Vancouver
2 reviews
Dined on July 18, 2019
Overall 1food 1service 5ambience 3

Kitchen forgot my side, prime rib quality was poor and more cooked than I asked for, food was luke warm

d
Vancouver
15 reviews
Dined on July 15, 2019
Overall 3food 2service 3ambience 4

Prime rib was very fatty and tough . Even though one of us requested fat trimmed there was still plenty of fat on the meat. The halibut was over cooked and vegetables and mash were over cooked and seemed like it was just remicrowaved before serving. Ambience on patio was lovely .
Wedge salad and bread were the highlight of this meal !

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