I ate at the Julep Cup a few years ago and it has clearly significantly downgraded since then. My partner and I were the only diners in the whole entire section we were sat in (had capacity for about 50 other diners), with a pianist playing the piano, which was the only enjoyable thing about the ambience. They didn't have the first, second, or third wine my partner wanted. I was told they didn't have the wine I wanted, and then 10 minutes later told they brought it and told me they did have it. I had to ask for a cooler and some ice for my bottle of room temperature white wine. The appetizers were good, but my entree experience was a disappointment. I asked for the steak, which was on an entree menu with about 5 other options. I was then bought the ribeye, which was on the specials menu, and cost $30 more. I asked for medium rare and it came out well done. I then asked our waitress for plates and cutlery for my partner and I to share and she bought out one plate and one fork. It was as if she couldn't understand or carry out basic tasks or things that we asked. The dessert was mediocre. All in all, the service was the most disappointing aspect and mistake after mistake from the get go led to a really disappointing experience.