I think better communication is needed between the staff. Staff had no Idea we had reservations.
Right off the bat, I thought it was going to be bad experience for us because I had reserved a 5:30 PM slot for a party of 4. We got there at 5:30 PM & informed one of the servers that we have an OpenTable reservation for 4 at 5:30. The lady said they only have a 6:00 & 6:30 reservation through OpenTable. So, I don’t know who dropped the ball, if it was the restaurant or OpenTable. OpenTable even sent me a text to confirm my 5:30 reservation, which I did confirm. Anyway, we kind of lucked out that there were still available tables & the restaurant accommodated us, despite them saying that they didn’t have our reservation. The food was quite delicious & serving portions were very good. However, I think the servers should look more pleasant/enthusiastic when serving their guests. But, then again, maybe it was because they were thinking I had a bogus reservation & that we’re kind of taking up space...I dunno. I’ve been using OpenTable for a few years now, but now I’m beginning to think why I should be using it if it’ll only give me an experience like this?
We really like the food. Very good and good prices The service was fair. The waitresses seemed overwhelmed. We had reservations for 5:30 but didn't get seated until about 5:50 even though there were empty tables. The waitresses were so busy they didn't have enough time to set one up right away. We did finally get a booth for the four of us and that was good.
This has been my favorite place since it opened, I tried other ramen places but I always come back ! Love the ramen and the friendly staff keep up the good work !!!
Surprisingly good food in not the best neighborhood. Unimpressive from the outside but excellent sushi and some delicacies I haven't seen in other Japanese restaurants - esp. the salmon kama (collar) - very tasty and well-prepared.
This is among our favorite neighborhood restaurants, so nice and friendly, and the food is great. The soft shell crab small plate is fun to begin with. We also love the oysters. Then we love so many of the various sushi rolls, especially those with avocado.
Some of the best sushi I've ever had, great job.
It was a nice and genuine place to go on a date and get to know someone.
They kind of messed up the reservation, said it was for 5:30, and they gave away my table. But i had the text that said it was for 5:45. They got us a table within 5 minutes and had very attentive service. Korean kalbi ribs were tasty but a little tough. My husband and son both enjoyed their tempura meals, the sushi roll and spicy edamame. Its a little hotter that the one served at sushi café on Alhambra.
We'd never heard of this restaurant but thought we'd give it a try. It was terrific and we'll go back.
Very good value! It is not a place for a romantic dinner but it is a great place for any day dinner. Service is great, very attentive waiters. They serve a fantastic cucumber salad as you are sitting down, really refreshing and tasteful.
We had a few rolls and they were pretty good; my favorite was the double salmon roll.
Really great value around 40 dollars for a lot of food: 3 starters and 3 large rolls! Coming back soon!
This was my first time to this restaurant, it's a smaller place with no Sushi Bar, table seating only. The food is fair quality, the rice they use for the Sushi is a bit too sticky and not that flavorful, but it's decent for the price.
Have been here many times. Love it. The food is great and the service is friendly. It does get busy, so it's best to make a reservation.
Yummy food at very good prices! We'll be back!
Phenomenal dining experience!
Their Happy Hour is great, and the sashimi is excellent.
We arrived for happy hour and were told rather abruptly we wouldn't be seated until everyone in our party was here. From the name and menu I thought this was a Japanese restaurant but it appears most of the foreign staff and owner are not. We had difficulty understanding the staff as English is not their first language.
One person in our party ordered a sushi roll but asked that it have no avocado. When our rolls arrived, mine also did not have avocado and when I said I had ordered mine the regular way she appeared flustered and then said she would bring some avocados on the side. I said I would really prefer it inside my roll and she did have them remake my roll. However the brown special sauce on the various rolls, while it tastes ok, is very thick and gooey and doesn't seem right.
The pepper fin at $5 is a great deal. In fact all the happy hour menu items at $5 are a great deal. So while the taste and quality are average and if you can get past the waitstaff service, I would probably return for happy hour.
When you go to a Japanese restaurant and 3/4th of the customers are Japanese, that is a very good sign. The fish was the freshest I have had in awhile. The service was down-home Japanese; very friendly and courteous. The atmoshphere is casual and very comfortable. I seriously thought they left something off the bill; the prices are VERY reasonable. It would have been a find at twice the price.
The food is good for the price. Kumamoto oysters - 4 for $8 were great! The server I had was excellent. The other servers were good too. People behind the counter were not friendly and courteous enough. As I was leaving or even when I left the payment, none of them said, "Thank you so much, please come again." or none of that. Isn't that basic? The supplies on the shelf above the counter ruins the ambiance. Tables were clean but there were all kinds of junk on the floor. They should be picked up every time customers leave - Again, very basic.
place needs management w a presence. Food could be a 5star, but place just can't get it together and is pretty empty a 7. Chef is very good, but not supported in a way he can achieve a really high rating. Everything is perfunctory rather than wow. Owner manager never there.
Staff has not a clue what Open Table is, hence, don't even check you in. Unfortunately lack of business means one doesn't even need a reservation. Chef needs support to meet his potential here.
This was our first time to eat at this restaurant. We had sushi. The food was good, but nothing about it stood out to make it great or outstanding. The restaurant itself was basic, but clean. Service was timely. We would not discourage anyone from eating there. I believe they would get a good, satisfactory meal. However, it is unlikely that we would recommend The Izakaya as a sushi restaurant of first choice.
Great food! Service was average. It took a while before we were acknowledged. But the ambiance was wonderful and the wait time was acceptable.
Try Happy Hour... check their website. THeir bento box combo is great! Everything on the menu is awesome.... Make reservations for parties of 8 or more.... Yo can't go wrong with anything on the menu...
Great Happy Hour menu offered Monday - Saturday , a great deal! $5.00 for Ramen bowls and a large selection of sushi rolls. Savings is around 30% - 50% when ordering from this menu... Bento box choices are endless starting at $8.00 * $11.00 each and many more to chose from. Parking is limited on weekends due to neighboring restaurants and at times the help can be slow to bring your check. Other than spotty service at times, this is a great spot to frequent.
Happy Hour M-Sat is the added bonus. Molly is energetic and very professional.
When I got to the Izakaya, they didn't even show a reservation in my name! I was told that they get an automated phone call from Open Table, and a message is left. I don't even know why they accept reservations with Open Table if they are not going to honor them. We ended up waiting 20 minutes for a table. The food was okay, the service was great (other than no reservation). It was just irritating that they didn't have my reservation.
Thanks for the delicious appetizers and Ramen! The oysters and wings were cooked to perfection and the ramen was flavored well!
THey gave a good portion for the food. The price is reasonable.