The Inn at Sugar Hill
Dinner: Tuesday through Saturday from 4:00pm
Closed Sunday and Monday
We had an 8pm reservation. When we arrived, we were told that the kitchen was about to close (admittedly 10 minutes late). Still we felt rushed and unwelcomed from the start).
My entree, a chicken dish with tomatoes, artichokes and zucchini, was terrible. The presentation was unappetizing, the chicken was dry and the sauce lacked seasoning. The server was perfunctory and unfriendly.
We have returned as the food used to be better and the setting is so scenic but we will not be back.
Terrible experience! Terrible service! Food just fair ( that's the Caesar salad). No entrees after almost 2 hours so we paid for our drinks, 1 soup and the salads and we left. So disappointed!
We went with 6 people for a Fathers' day dinner, which owing to almost-unbelievably poor service ended up being a frustrating experience. I've dined out at least weekly in Philly or southern NJ for the past ten years, and the experience here was so bad that it's pushed me to write my first (I think!) restaurant review ever.
We were seated in an attractive but almost empty room, although the outdoor seating seemed busier. We were greeted nicely and our orders taken, and then we waited. And we waited, and we waited, and we waited... with almost no attention whatsoever from our waitress for long stretches of time. About an hour and fifteen minutes after ordering, she did stop by to say that it would likely be another "3 minutes", that there was some problem with a "printer" in the kitchen apparently rendering the whole thing dysfunctional. Well, the extra 3 minutes turned into 20-25 minutes... until we genuinely wondered whether we'd been forgotten and I had to approach the staff to inquire.
For having waited about (and I'm pretty sure over) an hour and a half for our food, there was strikingly little offered in the form of apologies, more bread, offers to refill our drinks, etc... the superficial apologies having come only after we were visibly exhausted by the wait. The apology itself came with an assurance that we shouldn't feel bad, because we're "not the only ones" who had to wait on the food.
Again, we waited for what seemed a very long time just for our plates to be cleared, and I asked for the check immediately (we dared not consider dessert). Just our party in a silent vacant room... until we finally made it out of the place by a bit before 930pm (having been seated right at 630). To top it all off, the food was, in my opinion, quite mediocre despite the incredible wait.
First time here. Everyone from when we first walk in was friendly. Sat us on the porch overlooking the river. Waitress and staff were pleasant and always seeing if we needed anything. At end of our meal our waitress suggested we go down to the dockside bar and listen to live music which we did. Great way to celebrate our 33rd anniversary!
We dined on a Saturday night and were seated in the area adjacent to the bar. This afforded us a very nice view of the waterway. The bar area is small, so the noise level was not a problem. The bar has no blender, so no frozen drinks. Our server was wonderful. He was quite personable, had a good sense of humor (wit) and provided excellent service. There were no specials that night, so we ordered from the regular menu. Our entrees were good, but the desserts are to write home about. Coffee served from a carafe, so it could have been hotter. We will be back, and I suggest others should check it out too. They also have casual, outside, waterfront bar & dining with burgers and such. BTW, did I say our waiter was great?
I was very disappointed. I had high hopes as I have been here before and it was very good. Not this time. When we went in there was nobody there even though it was prime dinner time. We should have known better. The wait staff was inattentive and made us wait even though nobody was there. She walked by several times before she came by. We ordered some appetizers and the spinach artichoke dip was good. I ordered a cup of crab bisque soup. The soup was not good and had way too much salt in it. I then got the crab cakes for $24 and they were very bland. The mashed potatoes were very bland. The coleslaw was mediocre. My wife had stuffed shrimp for $28. The shrimp were terrible and the stuffing tasted rancid. She ordered red potatoes and they looked like pickles and were not good. We told the waitress and she did not offer to remove the meal from the bill or anything. I should have refused to pay for it but I didn’t want to make a scene. My daughter ordered a kids chicken parm dinner for $16. The chicken parm was good and my poor wife ate the rest of my daughters leftovers so that she wasn’t starving. The prices were high and for these prices we expect good food and/or at least decent food with big portions. Again this was not the case. I will not go back to eat inside. The outside patio was packed. Perhaps the food and/or drinks are good at the patio but I am hesitant to try it. Overall from 1 to 10 I give it a 2. The spinach artichoke dip and my daughters chicken parm were the only things that was good, however everything was way overpriced.
Great , welcoming atmosphere. Nice wait staff and a nice menu. The food was all very good. We will return for sure.
We arrived at Sugar hill and were told that the place was closed because someone wasn't there. Doubt that we will go back after that and it was on a Friday night too
We came it to celebrate our moms 85th birthday.
Our server was T, she was amazing.
Our meal was wonderful.
We will be back..
We recently ate there for Good Friday and had a wonderful meal. The staff was very attentive and the food was delicious, I would recommend it.
Food was excellent. Very friendly staff. Beautiful sunset over water way. Would recommend it for all occasions.
Great food. Accommodated my food allergies. A great date night out. Can't wait to go back.
Best kept secret in south jersey.
Our dinner at The Inn of Sugar Hill was delicious from start to finish. We were greeted by Neil who was very friendly . Our waitress Helen was friendly and very attentive. The restaurant is so inviting. Our dinner was delicious.
We went for Restaurant Week. The Inn was by far the best place we have been for this occassion. The food, ambiance and cuisine was definitely top notch. We will be going back for regular dinning.
Food is amazing. Lamb chops, lobster ravioli, and crab bisque were equally excellent. Crab cakes were good, but could not compare to the scallops, which were amazing. Skip the dessert - didn't match the quality of the rest of the food.
Restaurant week. Great value. end piece of tuna though so a bit tough. Husband loved the crab cakes.
Food was excellent. Service is very slow watch one server turn a table over three times while our server still had us. There was a wait between getting appetizer and the check. We almost fell asleep waiting.
I ask for the steak medium,when I cut into the steak it was rare.
I had a great time it was restaurant the food was delicious and the service is great
Enjoyed the birthday dinner for my husband; his favorite restaurant. The wait staff and manager were great. Always enjoy sitting near a fireplace. The food was delicious. My salmon was a little undercooked for my taste, but there was no problem in getting it a little more cooked. When making the dinner reservation, I did request a piece of cake with a candle for my husband's birthday, which we didn't get, so that was the only thing that was a little disappointing, but no big deal.
We went for our Valentines dinner but a day after.
The experience was good but not exceptional.
Food needs more flavor. Rice should be paired with fish and wasn’t an option. Dated decor but still cute.
Very nice dinner. We were very happy.
Good food. Nice atmosphere. Great service. Looking forward to going again.
My husband and I went here for Valentine's day. The staff was very friendly and the food was delicious! Would definitely recommend the Sugar Hill Inn!
Good view, good food and good service. We enjoy going here for special occasions.
Each of 4 diners choose a different meal. They each were simply delicious. Shrimp, mixed grill, scallops and steak. One was as wonderful as the next. Can't wait to go back!!
Been here many time over the years...for Dinner and the Cozy little bar, even stayed at the Inn Once!!! I have also been out by the water in the warm weather and as always, had a great time and it was simply the best!!! Thank you!!!
T and Neal were outstanding, can’t thank them enough for making our 5th anniversary a much more special occasion, thanks!
Everything was outstanding. Neal the host was very nice. HE even held the door open
for us when we left. The carrot cupcake was delicious, it was a great way to top off a wonderful
Food and Service was excellent.
Extremely satisfying on every detail.
The dinner was overall very good with one exception, one of my guests ordered a hamburger medium well done, the burger was very burned as well as the bun which was actually charred black and this should not have even been presented to my guest the way it was. The server should have refused to present it and demand another burger on behalf of my guest. My guest didn't want to cause a commotion and disrupt the dinner so he ate what small portion he could without saying anything. Everything else was very nice and i would recommend your restaurant anytime.
The inn at sugar hill is an outstanding place to have a nice meal. The staff is wonderful, very friendly, and accommodating. I will be eating there again very soon.
We enjoyed our quiet dinner on the porch, few people in the restaurant due to the snow storm. We would like to try this gem in warmer weather to sit outside.
Had dinner there with friends on Friday night. Neal the host who greeted us at door called us by name and walked us right to a table by the fireplace.
Helen our waitress was great! Both of them checked on us several times through the meal to make sure we were all ok.
Had the tuna special, crab cakes, stuffed shrimp and scallops. All four (4) meals were awesome and well portioned, no complaints.
Wife and I eat here a couple times a season when outdoor deck is open. Had been a few years since we ate inside, it won’t be a that long til we are back again!
Our waitress was excellent thank you "T" for the excellent service and the food was beyond expectations
Food was expensive for the quality. Have eaten quite a few times in the past and was very good. Disappointing.