We arrived for dinner and restaurant was closed. No call. Not cool.
The night before our reservation was canceled at another Hermitage owned restaurant - The White House.
At least have the courtesy to notify us and don't ask for a review when you ruined our evenings two nights in a row.
We were very disappointed in the food quality. Korean wings tasted of hoisin. Caesar salad had poor quality, packaged shredded Parmesan. Asian noodles were unimpressive. Would not recommend.
We find the food is consistently good and the dining room has very pleasant ambiance with excellent service. One does not feel rushed.
When perusing 'Best Restaurants near Mount Snow' search results on a popular internet search mechanism, I stumbled across the Hermitage Inn and was immediately drawn to investigate further given the images of some rather sumptuous-looking dishes. However, I was disappointed to find that many of the available reviews were highly critical, nay, down-right slanderous in regard to quality of dining experience that you could expect if you were to visit this fine establishment. HOW WRONG THEY WERE!!!
Two friends and I visited the Hermitage Inn on an icy Saturday evening in celebration of one of their birthday's. Having been shown to our seats in the incredibly cozy bar area we were greeted by our waitress, Sarah. After a brief ID-checking interlude we were underway with some Aperitifs - PLEASE NOTE: The Hermitage Inn is the ONLY location in the whole of Vermont, perhaps even the United States of America, where one can enjoy an Aperol Spritz. This restaurant is worth a visit on that accolade alone.
BUT IT GETS BETTER. The food was simply exquisite; the appetizers were delicious (ribs coated in a sticky sauce (think Asian-fusion-meets-Mom's-Secret-Recipe), accompanied by a sensational plate of ribs. For entrees I had the duck breast, my friends had the salmon and the steak frites. All were exceptionally good and a head and shoulders above the other nearby restaurants fare (and by gosh did we sample some fare over the course of our vacation).
The only real slight to the entire experience was a brief 5 minute period where a child in the corner had a screaming fit that it's mother couldn't handle. Much drama ensued. I suppose, though, this is to be expected given this place has the type of clientele were the annual ski holiday provides the only 4 days a year out of the remaining 361 days were the children are actually with their parents, not the au pair!
All in all, a 10 out of 10 for service, a 10 out of 10 for the food and drink - a wonderful gem in the Green Mountains.
The food they have in stock is delicious - the problem is that both times we visited on a holiday weekend - they were out of several items on the menu - at a dinner they were out of two of the main entrees and one of the appetizers, the bottle of wine we ordered -and somehow - olives (for martinis). At breakfast they were out of eggs benedict and sausage and were out of coffee - which took 10 minutes to brew a new batch. It is mind boggling that on a holiday weekend when they knew they would be busy - they were out of these.
Delicious squash bisque
This was a true find in the area. The inn is a beautifully redone old home. There is a bar area that looked like a lot of fun and was very busy the night we were there. We ate in the main dining room which was much quieter and suited our family. The food was wonderful and large portions. I highly suggest the cheese plate!
We have been having Christmas dinner at the Hermitage for 30 years. Since the new owner took over we have seen a gradual decline in food and service. This year was awful!
Firstly when you walk in it used to be filled with Christmas decorations. No more. It could have been June it would look the same. They seated a party without a reservation at our reserved table and then told us we had to wait so they could spread out the pace of orders coming into the kitchen.
Once we were seated we waited a good amount of time for our server to make herself known. Finally we ordered. When the first course came out it was served to the wrong people at our table. We passed the food so everyone got what they ordered Second course was handled the same way.
The food was terrible. My chicken was over cooked and dried out. My wife’s was over salted and inedible. The wine list was very weak. My sons first choice of entree was not available. We had a 7 PM reservation.
Congratulations Hermitage, this was definitely our worst meal of 2017 AND you have destroyed what used to be a really nice tradition of spending Christmas dinner with you.
It’s very sad what has happened to this restaurant.
Our VT favorite. Amazing service and the meal was to die for! Can’t wait to go back!
The food was generally good though some of the entries arrived undercooked. The service was decent, but the place is not very kid friendly. So, net net it’s good for one time but we’re unlikely to repeat.
Food was very mediocre. My wife and I had the Noodle soup , she with shrimp my self with chicken Had zero flavor in need of some salt . They added chairs in the bar area that whole cozy not meant for dining, I sunk so far in the chair that my dish was level with my face . This was a favorite but not sure I would return
The Hermitage is a restaurant I have frequented since a child. Our second home was in Vermont and my parents used to love this restaurant. The restaurant holds a special place in my memory. I took my boyfriend to The Hermitage on a Saturday night to celebrate our anniversary and I hyped up the restaurant to what I remember of it from years past. It's definitely under new management & ownership. Our server was fantastic but the rest of the staff was disconnected. The duck is why I wanted to go back but it didn't hold up to it's past recipe or what I remember it being. The crispy pork belly was great. My boyfriends spare ribs were great too. Cozy atmosphere but, I think it's lost it's charm and character.
No special occasion the food was no tasty and bad presentation. Our server is good do
A diner no personality rude and don't know nothing about food.
We stay at the hotel very nice location and quiet
Very disappointed about food and service.
Always a great dining experience
The place is great. You can get fine dining or pub fare in a roomy comfortable chairs next to a fireplace. If you need to adjust the menu to more of your liking they will without hesitation.
The service usually is very good but not last time.
Ginny the hostess was very sweet . Our seat was cozy and comfortable right next to the fireplace. Fabulous cheese plate
We enjoyed a wonderful dinner at The Hermitage-super comfortable seating by the fire, attentive and nice servers and delicious food. Overall a lovely evening. And if you want a more relaxed meal, the tap room/tavern looked very inviting!
A great setting for any date or anniversary. Staff was very friendly and accommodating. Food was delicious. Highly recommend.
This property has gone downhill dramatically over the last year as the menu became more complex, over priced and less approachable. What used to be one of the crown jewels West Dover dining, is now an also-ran exhibiting the effects of horrendous mismanagement.
The Inn has a fine dining area and pub seating. You can order off either menu wherever you are seated. Menus have something for everyone. Food was excellent and Service was appropriately attentive. A very positive dining experience. We will return.
Very disappointing, the kitchen did not properly prepare the food and waitstaff did not know the menu.
I have been to this restaurant in the past and it has a famous well-known wine listing. It is set in a beautiful inn set on a beautiful well-known property in the area. In the past, it was an independent inn and restaurant but has become part of a membership club resort but outsiders are still welcome to make reservations. Since becoming part of a club the restaurant has changed and looks more like a clubhouse than the original quaint inn/restaurant which it was. The service is excellent but the atmosphere is now more family oriented. The food attempts to be haute cuisine but is average at best. It used to serve an excellent pheasant which was locally raised but this was no longer on the menu and has been replaced by more fancy but less tasteful entrees. I had the duck which came pre-sliced and seared with a fairly raw center which was unlike the less fancy typically fatty crispy duck on the bone which I favor. It should go back to the local basics.
We dined at the Hermitage over 30 years ago, and recalled a very special evening. This experience was a real let down, with chaotic service, poorly conceived and executed dishes, incompetent wait staff, high prices, and an overflowing bar crowd at the entrance to the dining room. Our waitress Sarah, did the best she could, but the rest of the team were almost comically inept. At a nearby table, someone dropped most of a plate of food on the carpet and no one picked it up, and the waitstaff just trampled all over it all night long. The sommelier recommended several fish dishes which were not available on the menu. The white wine was not chilled, and they ran out of any sauvignon blanc. Need I say more? It is actually painful to recall the experience.
For appetizers we ordered the fish tacos, excellent, a flatbread - also excellent and a dozen oysters - very good. For main dishes we had the salmon, skate, duck and the young chicken- all were very very good. We will be back there soon to enjoy another wonderful meal!
I had the French Onion Soup And Rabbit Pot Pie. Both were excellent. Great comfort food on a cold night in a great New England inn. I would highly recommend this restaurant.
The atmosphere was pleasant near a ski area. Nice scenic drive to get there. Food was very good but pricey. Lunch was 20 to 36 dollars. Dinner $30 and up mostly $40 and $50. Nice place to go for a special occasion.
My husband and I were the only patrons. I ordered the rib-eye rare and it was more medium rare and it was not a rib-eye. The steak was more like a NY strip - when I said something to the waiter he looked at me like I was crazy. The steak was served with french fries and felt it should have been accompanied by another type of potato or vegetable.
Cozy bar side table. We had the place to ourselves and enjoy our food even though it did come out somewhat underrated the first time. Great wine at a great price.
We used to love this place. But, once again, there was a mix up with our reservation - despite having confirmed it TWO times. Plus, we really miss the more reasonably priced (and delicious) pub menu items.
My family went for dinner there a few days ago. We were a group of 6 including 3 kids ranging from <1 year to 9 years old. The staff was friendly and accommodating toward us. The food was pricey but delicious, as was the wine and cocktails. It was our last dinner out during our mini vacation and the restaurant was fitting for a celebration. Adults shared two appetizers and 2 entrees (the entrees left a bigger impression - trout and venison). Overall, a great experience.
One of the worst meals I have ever experienced. Our order was never submitted and after an hour I finally asked the supervisor, the one who actually took our order after the waitress failed to do so. He had nothing but excuses. When I told him to skip the 1st course they brought it anyway and of course charged us as well. We did not receive our meal until 1hr and 45 minutes after we arrived. They did not offer any apologies and not even a cocktail on the house. Evidently they have not heard that amateur hour is over. In my opinion, The Hermitage service and food has gone steadily downhill the last few years. That will be my last visit ever. I will not miss it in its current form.
Great food in a relaxed atmosphere after a long day of skiing.
While the food was good the menu choices were very limited. The wine list was extremely short and didn't have great choices. First wine send back and the second white wine was served at room temperature. Hopefully the restaurant will improve because the location and decor is beautiful.
This is our fourth visit. Great food ans service. Expensive but not outrageous and worth it. Service was excellent, attentive and personable. Great desserts.
We love coming here as there is music also to accompany your dinner. My husband had a burger which was delicious. I had fish which was fresh and presented well. It was a quick dinner out. My only suggestion would be to change the tavern menu seasonly or offer some specials. The selections are limited. More pub food items would be great.
The formal dining room is very elegant. The server was very attentive to our needs but did not rush us. The food was well presented and delicious but a bit overpriced for the portion size. Went back again and ate in the bistro. Again the food was very good but the service was slow even though the restaurant wasn't very busy. We sat at a table by the bar and it was a bit noisy. Our server smelled like cigarettes.
Overall the Hermitage Inn in West Dover, Vermont, would be a place we'd frequent if it were easier to find the first time. Because of road construction and insufficient signage we had to drive miles out of our way and ask for directions more than once. Our arrival at the Inn was further spoiled by hitting a giant pothole in the unpaved entrance to the parking lot. However, once we had arrived at the restaurant, the food and the service in the busy pub were quite good, made even better by the local musicians who played and sang Fleetwood Mac songs.
We were a group of eight. We came early because we had a concert to attend. The service was excellent, attentive without being intrusive. The food varied between excellent and good, with our only real complaint that two of our party had only appetizers because we had a late lunch and they wished they had ordered an entree. It was a gorgeously beautiful view with spectacular well maintained grounds. We liked it and will return!
We stayed at the Hermitage Inn and dined at the restaurant at the Inn, sometimes called the Hermitage Inn but also sometimes called Nonna. They are in transition as Hermitage bought the Inn recently. The Inn needs lots of work with the rooms, the common area and the service, but the restaurant was surprisingly good. Real homemade pastas, well done sauces, fresh vegetables not overcooked, high quality meats and seafood, all done very nicely. We had breakfast there the next morning and everything was equally as good. So if you are staying in the area, stay someplace else, but eat there.
We arrived at the restaurant on a lovely summer evening for outdoor dining, except it just started to rain. We ate in the pub section with the pub menu. We had a delicious salad of shaved vegetables with a light and delicate dressing. I had a wonderful trout dinner while my husband had a fabulous burger, a great selection. The inn has a warm and charming atmosphere with a friendly staff. It was an enjoyable evening. We will definitely return.