The Herb Box - Old Town

4.5
758 reviews
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$30 and under
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Contemporary American
The Herb Box features savory twists on tried-and-true cuisine and fresh, seasonal ingredients that unify regional flavors. The breakfast, lunch and dinner menus are vast and varied, ensuring an entrée for every palate. Founded in 1995 in Scottsdale, Ariz., The Herb Box began as a catering company with a desire to offer high-end catering and exemplary client service. Since then, the company has expanded to include two Arizona restaurant locations and the special event catering business has continued to flourish. The Herb Box has two locations: DC Ranch on Market Street and in Old Town Scottsdale off 5th Avenue. www.theherbbox.com
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What 758 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.4
service
4.4
ambience
4.3
value
Noise · Moderate
90% of people would recommend it to a friend
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KF
Philadelphia
5 reviews
Dined 2 days ago
Overall 5food 5service 5ambience 5

Our waitress was excellent and the service overall was quick! I would definitely come back to this restaurant. We got the cauliflower as an appetizer with a bottle of wine, they recommended the BEST foods. I had the enchiladas and my husband had the ribs. Wow! Excellent. And we decided to bring dessert home with us!

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KG
1 review
Dined 3 days ago
Overall 4food 5service 5ambience 4

Fantastic food. Ordered the butternut squash enchiladas and they were so tasty. Everyone else at the table liked their food too. It was very quiet when we were there. A bit pricey but the food was excellent.

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JS
1 review
Dined 6 days ago
Overall 5food 5service 5ambience 5

Planned a business dinner at the Herb Box. It was a perfect menu for two carnivores, two pescatarians and one vegan. Everyone had multiple options! The food was excellent as was the service. I like the vibe of the restaurant and the décor. It is up scale while still feeling casual...not stuffy.

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OT
Phoenix
1 review
Dined on June 16, 2019
Overall 5food 4service 5ambience 4

So glad that they relocated in the same neighborhood! Food and drinks are still great!

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RL
1 review
Dined on June 15, 2019
Overall 5food 5service 5ambience 5

Great food and great service! Wasn't crazy busy, the food came out fast, and the staff was very friendly. Would definitely visit again.

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c
Atlanta
10 reviews
Dined on June 14, 2019
Overall 5food 4service 5ambience 4

Quick dinner with friends that had been in Sedona and were catching red-eye flight back to Atlanta. Our first visit to the new location and really liked the vibe. Our waiter, Andy, is one of the best servers I’ve experienced in Old Town. The cocktails were great and food was excellent as usual. Our friends were pleased and impressed with The Herb Box. Looking forward to returning for the fried chicken.

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DH
Phoenix
7 reviews
Dined on June 8, 2019
Overall 3food 3service 3ambience 3

This is the first time we have been there for the dinner menu. I felt it was not a good value for dinner. However, we have been there many times for lunch and feel that is a good value. I would not go back there for dinner.

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JG
1 review
Dined on May 26, 2019
Overall 5food 5service 5ambience 5

Yet another fantastic experience at The Herb Box! Anne Marie helped throughout our entire meal, making sure we had everything we needed at any time.
The Braised Rib Enchiladas are simply phenomenal and any of their salads is enough for TWO MEALS!
Ambiance is relaxed and inviting while literally everything works perfectly to deliver a most pleasant gastronomic event.

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LP
San Diego
1 review
Dined on May 25, 2019
Overall 5food 5service 5ambience 5

Visiting phoenix and made our way over to Old town Scottsdale for brunch. Very glad we did! Waiter was pleasant and helpful with the menu. Food was great!

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OT
Phoenix
6 reviews
Dined on May 24, 2019
Overall 3food 5service 2ambience 4

The server came across as arrogant and above the position as a server.
Serve was slow. Food though is great. Hopefully next visit we get a better server that represents The Herb Box in a more congenial way.

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KV
Phoenix
29 reviews
Dined on May 23, 2019
Overall 5food 5service 5ambience 5

Great food. Steak was so tender. Wait staff took time to point out the menu items in detail. Loved it!

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MT
1 review
Dined on May 19, 2019
Overall 5food 5service 5ambience 4

Adam was a great server. Food outstanding. Recommend the Bourbon French toast and lemon chia seed pancakes. Yes, was skeptical about chia but it was delicious. Only complaint: we sat outside and the cushions were dirty and the table should be rinsed off with a hose, otherwise relaxing and pleasant ambiance.

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RM
Phoenix
30 reviews
Dined on May 19, 2019
Overall 4food 4service 4ambience 3

Unfortunately there was no mention about the change in location. Food was very good and reasonably priced. There were options for everyone in our party (vegan, vegetarian, gluten free). Overall a very nice meal.

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GP
Toronto
3 reviews
Dined on May 18, 2019
Overall 5food 5service 5ambience 5

Such a cute little restaurant with great service and amazing vegetarian options. I had friends prefer the veggie options and loved all the variety!

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b
Chicago
2 reviews
Dined on May 16, 2019
Overall 5food 5service 5ambience 5

just a lovely quiet spot with amazing food and excellent service.

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JM
San Francisco
7 reviews
Dined on May 12, 2019
Overall 4food 4service 4ambience 3

The prior location was much, much better along the landscaped canal.

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OT
Phoenix
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Nice setting, great service. Food was good.

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V
Phoenix
64 reviews
Dined on May 11, 2019
Overall 5food 5service 5ambience 4

Excellent! Everyone’s meal was excellent! Nothing left on the plates!

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OT
Austin
5 reviews
Dined on May 10, 2019
Overall 5food 5service 4ambience 5

The vegan choices at this restaurant are SUPER tasty. The outdoor dining in the courtyard was enjoyable & the service was attentive.

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S
Tampa
24 reviews
Dined on May 10, 2019
Overall 4food 4service 5ambience 4

Our server was good and very nice. He was knowledgeable about the menu but being new to the area he didn’t know the area well but that was ok. My sweet potato taco was good and my husband liked his farm bowl. We sat outside in shade and it was pleasant! We enjoyed our lunch.

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BG
Denver
2 reviews
Dined on May 10, 2019
Overall 5food 5service 4ambience 5

Delish! Beautiful fragrant outdoor patio seating. Salmon was perfect

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ES
1 review
Dined on May 6, 2019
Overall 4food 5service 4ambience 5

Service was a little slow. Food was delicious! Dessert was fabulous!!!!!!!! Server was great!!!!!!!! I think there was just not enough help.

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Y
Philadelphia
4 reviews
Dined on May 5, 2019
Overall 4food 5service 3ambience 5

Stopped in for brunch on a Sunday, food was great but service a little slow. Would definitely try again.

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ES
Phoenix
4 reviews
Dined on May 4, 2019
Overall 4food 4service 4ambience 5

We ate here for dinner - but the atmosphere and menu seems better suited for a fun lunch get-together or celebration than for a more formal dinner. The food was very good and the surroundings are pretty.

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K
Phoenix
5 reviews
Dined on May 4, 2019
Overall 5food 5service 5ambience 5

Excellent service- great food!

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OT
Sydney / NSW
4 reviews
Dined on April 28, 2019
Overall 5food 5service 5ambience 5

Delicious food.

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TA
Phoenix
7 reviews
Dined on April 28, 2019
Overall 5food 5service 5ambience 5

The Herb Box always has great food, using many local and natural ingredients.

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SK
Chicago
1 review
Dined on April 26, 2019
Overall 5food 5service 5ambience 5

Food was great

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b
Phoenix
13 reviews
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

Outdoor patio is very enjoyable. The great food i have come to expect from the Herb Box.

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OT
Phoenix
10 reviews
Dined on April 20, 2019
Overall 3food 4service 3ambience 2

Inside is almost unbearably loud

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JM
1 review
Dined on April 20, 2019
Overall 4food 4service 5ambience 3

The menu was a pleasant surprise for a vegetarian -- plenty of offerings to choose from. Seating was okay and our server was excellent - if I have any 'complaint' it was the noise level - rather on the high side for my taste.

The Herb Box - Old Town
Responded on April 24, 2019

Hi Judith! Thank you for coming in to visit us and I'm so glad that you enjoyed the food! We love to hear when guests enjoy what we offer, so thank you. We hope to see you again.

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B
Phoenix
7 reviews
Dined on April 19, 2019
Overall 4food 5service 5ambience 4

A nice dining option in old town. Sat in courtyard. Server was excellent. Food very good. Try the butternut squash enchiladas. Not something I would ever think of eating but they were recommended and I now know why. Will go back soon.

The Herb Box - Old Town
Responded on April 26, 2019

Hello there Biz Foodie! Thanks for coming in to eat with us! The butternut squash enchiladas are a house favorite, so I'm so glad you enjoyed them! Thanks for visiting and we hope to see you soon.

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SW
Phoenix
6 reviews
Dined on April 18, 2019
Overall 5food 5service 5ambience 5

The new (to me) location has a very nice shady patio and an interesting menu.

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s
New York Area
4 reviews
Dined on April 17, 2019
Overall 2food 2service 2ambience 4

We specifically went to this restaurant because they have so many Gluten Free items on their menu. HOWEVER, their food is not Gluten Free!!! They do not have separate fryers for the fried food items they mark as GF! The waitress who was very knowledgeable said the GF items are made with no gluten, however, they do not separate anything, she said there will absolutely be cross contamination. She sent the manager (?) over, who said "we try not to fry gluten items in our fryer, but we can't promise". I asked why the salmon was not marked GF and her response "it should be, not sure why it's not". Clearly, we left. We were very disappointed because the menu was right up our ally.

The Herb Box - Old Town
Responded on April 22, 2019

Sheryl, First I want to thank you for thinking of our restaurant & giving us a try. I’m sorry that everything didn’t work out with your visit. When you highlighted the fact that you had Celiacs Disease, the manager, Katia, wanted to ensure that you were aware of the potential for cross-contamination for your safety. We take allergies & intolerances seriously, but cross-contamination is a possibility in all restaurants that are not exclusively gluten-free. We will private message the rest.

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k
Washington DC
96 reviews
Dined on April 16, 2019
Overall 5food 5service 5ambience 5

Love new location! Great outdoor seating & service. Nice lunch options!

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n
San Francisco
3 reviews
Dined on April 15, 2019
Overall 4food 4service 5ambience 4

Food was great, except ribs should have cooked longer ( meat a little tough )

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JM
Phoenix
11 reviews
Dined on April 12, 2019
Overall 3food 4service 3ambience 3

The service was very slow and my chicken was extremely over-cooked. I have eaten at this restaurant a couple of times before and had great experiences. However, this time was not great. The table next to us was so obnoxiously loud, which is not the restaurant’s fault, but no one did anything to perhaps ask them to keep it down. The appetizers were delicious, though. The vegan coconut cake was terrible.

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OT
1 review
Dined on April 11, 2019
Overall 1food 1service 1ambience 2

After bringing us soggy plantain chips to be dipped in crab dip that tasted like melted plastic and an overdone flatbread, they soon followed with our very bland mains. There was very little time between our starters and mains so our tiny little table was packed. When they asked if everything was ok, and I commented on how the mains came too fast, the server got the manager, who came over and who’s only response was “I’ll be sure to put on the comment board that we need larger tables”. Just horrible service. The food is also ridiculously overpriced. I can most closely compare it to the days when I scrounge a meal together using the remnants of bits of leftovers in my fridge...just throw it all in a bowl and heat it up.

The Herb Box - Old Town
Responded on April 15, 2019

Hi there, I want to apologize for the experience that you had. This is not the experience we want our guests to have when visiting our locations and I truly apologize. I will take note of the suggestions on the food and pass them on to the kitchen, so that we can address those concerns. I would also like to address the concerns of lack of service with the staff; do you remember the name of description of the servers who waited on your table?

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LM
1 review
Dined on April 10, 2019
Overall 3food 3service 5ambience 3

In general I like Herb Box's food, but yesterday the sweet potato chips where chewy.
The service was very good
The place is a bit too noisy inside, I guess it is because of the wall and floor STC ratings.

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M
Phoenix
22 reviews
Dined on April 8, 2019
Overall 5food 3service 5ambience 5

Love that Herb Box has taken over the great space where 5th & Wine used to be. So much easier to access, better parking, etc. Will try more of their food before I give a definitive answer on "Food." Salad was good......not outstanding. And the iced tea was mediocre. But we'll definitely return!

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