The Herb Box - Old Town

4.7
1017 Reviews
$30 and under
Contemporary American

The Herb Box features savory twists on tried-and-true cuisine and fresh, seasonal ingredients that unify regional flavors. The breakfast, lunch and dinner menus are vast and varied, ensuring an entrée for every palate. Founded in 1995 in Scottsdale, Ariz., The Herb Box began as a catering company with a desire to offer high-end catering and exemplary client service. Since then, the company has expanded to include two Arizona restaurant locations and the special event catering business has continued to flourish.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
What 1017 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.5
service
4.6
ambience
4.5
value
Noise · Moderate
91% of people would recommend it to a friend
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ER
EmmaR
Columbus
1 review
Dined on May 7, 2021
Overall3food3service1ambience5

Food was decent. Some dishes came out room temp/not warm. Majority of workers were not wearing masks.

CM
vipCrystalM
Phoenix
11 reviews
Dined on May 6, 2021
Overall2food3service2ambience2

Took a friend here for her birthday and was absolutely disappointed.. our server was terrible from the start. She didn’t present and pour our wine correctly, forgot to ring in our shared plate, had no recommendations for the food and when I asked for suggestions or if there was a special she responded with everything is special and couldn’t make any suggestions . I had to ask for water service multiple times.

We sat outside in the patio which was nice with the misters until they turned them off and one of the nozzles kept dripping on my head. The music was a little loud because a speaker was over my head and it was hard to hear.

Regarding the food...it was less than amazing. We tried ordering the cauliflower shared plate and they were out so we opted to order something else...can’t remember because we never received it. My entree was just okay...they pan friend my salmon like it was a piece of fried chicken. I did ask for the salmon to be cooked through but I wasn’t expecting it to be fried and crunchy.

I don’t usually leave reviews but had to forewarn...dont waste your time or money here. There are multiple restaurants nearby that offer better quality of service and food.

LL
vipLesleyL
Phoenix
62 reviews
Dined on May 6, 2021
Overall5food5service5ambience5

We always have a delicious meal at this restaurant. The cauliflower appetizer and Brussels sprout chips are great as are all the entree’s. You just cannot go wrong here!

The Herb Box - Old Town
Responded 5 days ago

Hi Lesley - We can't get enough of the Korean Fried Cauliflower & Crisp Brussels Sprout Chips too!! Thank you for being a loyal Herb Box patron and sharing about your experience with us! We appreciate it! See you again soon!

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SG
vipSandieG
Phoenix
26 reviews
Dined on May 4, 2021
Overall5food5service5ambience5

The cauliflower appetizer was

The Herb Box - Old Town
Responded on May 5, 2021

Our Korean Fried Cauliflower is out of this world, right?! And it's gluten free & vegan! Can't get much better than that!

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V
kathyV
Phoenix
1 review
Dined on May 2, 2021
Overall5food5service5ambience5

Very helpful staff, and the food was delicious and over generous.

OT
OpenTable Diner
Phoenix
1 review
Dined on May 1, 2021
Overall5food5service5ambience5

We had a great meal and loved the atmosphere of the restaurant we definitely will be going back.

The Herb Box - Old Town
Responded on May 4, 2021

Thank you for sharing about your experience! So glad you enjoyed everything, see you again soon!

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OT
vipOpenTable Diner
Phoenix
2 reviews
Dined on May 1, 2021
Overall3food3service1ambience4

Understaffed
Long wait despite reservation
Rude at entrance

N
Nickname
Phoenix
1 review
Dined on May 1, 2021
Overall2food4service2ambience1

Maskless staff during a pandemic. Sat at my table for 15 minutes without being greeted or asked for a drink. I had to wave down staff to be acknowledged.

SM
SandraM
Phoenix
1 review
Dined on April 30, 2021
Overall2food5service1ambience1

Very disappointing! I made a reservation about a week in advance. I asked for a quiet outdoor table. When I got there they said they couldn’t honor the reservation and then proceeded to make me wait over 30 minutes for an outdoor table. While waiting, I ordered a margarita. It was horribly sour. Then, finally a table was ready, but was it quiet? Nope! They sat us right by the band.

The food was good but the service was lousy. Won’t be going back again.

H
vipHutlze
Phoenix
123 reviews
Dined on April 29, 2021
Overall4food4service3ambience4

Server was fine, but not helpful recommending food for someone with garlic and onion intolerance. Sitting on patio with misters on was very nice. We arrived just before Happy Hour and we’re surprised no wine was on the list. Oh, well...

AS
vipAdalynS
Los Angeles
14 reviews
Dined on April 28, 2021
Overall5food5service5ambience5

Angelina made our experience perfect! The food was delish and her service even better. We also enjoyed desserts on this visit and would highly recommend.

The Herb Box - Old Town
Responded on May 3, 2021

Thank you for the kind words! So glad the food, service, & atmosphere were PERFECT during your visit! See you again soon!

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PD
vipPhilD
Phoenix
29 reviews
Dined on April 27, 2021
Overall5food5service5ambience5

Best burger in town

The Herb Box - Old Town
Responded on April 29, 2021

Thanks, Phil! We never get tired of our burger, either! See you again!

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AZ
AZhikers
Phoenix
15 reviews
Dined on April 27, 2021
Overall3food3service4ambience3

Met a friend for lunch on the patio. Tables seemed a bit close in the time of a pandemic. Our server was good. My roasted corn and goat cheese flatbread was just okay. The ingredients were pretty skimpy with maybe 3 or 4 bits of bacon on top. The Brussels sprouts "chips" that we shared were outstanding though. Just the right hint of spice. Overall, I was pretty disappointed in the experience.

JG
JillG
6 reviews
Dined on April 27, 2021
Overall4food2service4ambience5

Ordered the Pear & Gorgonzola Flatbread. VERY DISAPPOINTING! Underwhelming! Overall flavor was ok, but had to look with a microscope to find the VERY FEW SLIVERS of pear!

M
vipMelly
Chicago
12 reviews
Dined on April 25, 2021
Overall5food5service5ambience5

The food and service was top notch.

The Herb Box - Old Town
Responded on April 29, 2021

Hi! Wow, thank you so much for the kind words! We love to hear feedback like this! See you again soon!

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SH
SusanH
Phoenix
1 review
Dined on April 25, 2021
Overall5food5service5ambience5

this place has it all. I always go to the patio as it has a great atmosphere. The food is always consistently excellent, well portioned and interesting. I love the mixed drinks and sample a new one most times. The service could not be better. The wait staff is personable and helpful. I keep going back.

The Herb Box - Old Town
Responded on April 27, 2021

Hi Susan! Thank you so much for the kind words! We love hearing positive feedback about our service, food, and atmosphere! Thank you for being a loyal patron of The Herb Box, we appreciate it <3 See you again soon!

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OT
OpenTable Diner
Phoenix
1 review
Dined on April 24, 2021
Overall5food5service5ambience5

Great night

m
vipmissyh
Chicago
11 reviews
Dined on April 23, 2021
Overall5food5service5ambience5

There's something for everyone on this menu! Wonderful outdoor seating, cool vibe and fresh, delicious food.

The Herb Box - Old Town
Responded on May 4, 2021

Wow, thank you so much for the kind words! We love hearing that our guests enjoy everything from the food, to the service, to the ambiance. Thank you, see you again soon!

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C
vipChicagofrequentguest
Chicago
76 reviews
Dined on April 20, 2021
Overall5food5service5ambience5

Great food, lovely outside area and excellent service!

LL
vipLesleyL
Phoenix
62 reviews
Dined on April 18, 2021
Overall4food4service4ambience5

The Herb Box is a long time favorite. The food is fresh and flavorful. Brunch was good... but I think it’s better for lunch and dinner. The brunch choices are not as varied as other places but what is offered is quite good. Sitting on the patio is delightful. The service was a little slow but no big deal.

The Herb Box - Old Town
Responded on April 20, 2021

Hi Lesley - Thank you for taking the time to share about your brunch experience with us! We appreciate you providing this feedback so we can make adjustments to prevent issues like these from happening again in the future. Thank you for being a loyal patron of The Herb Box and we look forward to seeing you again!

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D
Dustin
Orange County
5 reviews
Dined on April 17, 2021
Overall5food5service5ambience5

Live music was great on Saturday night! Menu was unique and refreshing.

The Herb Box - Old Town
Responded on April 20, 2021

Hi Dustin! Thank you for the positive feedback! So glad you enjoyed the food, service, & ambiance during your visit! See you again soon!

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TS
vipThomasS
Detroit
18 reviews
Dined on April 17, 2021
Overall5food5service5ambience4

Great service from Taryn! Always enjoy the food and atmosphere.

The Herb Box - Old Town
Responded on April 20, 2021

Hi Thomas! Thank you so much for showing Taryn some love! We appreciate it :)

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KK
vipKarenK
Chicago
1 review
Dined on April 17, 2021
Overall5food5service5ambience5

Always a good bet when you're looking for a great meal in a beautiful courtyard.

The Herb Box - Old Town
Responded on April 20, 2021

Thank you for the kind words, Karen!

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MH
MaryH
Phoenix
1 review
Dined on April 17, 2021
Overall5food5service5ambience5

always love Herb Box. the menu is different and the patio is great

The Herb Box - Old Town
Responded on April 20, 2021

Hi Mary, so glad you enjoyed everything during your visit! See you again!

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TL
vipTLB3
Phoenix
34 reviews
Dined on April 17, 2021
Overall5food5service5ambience5

Met for brunch to celebrate my friend's birthday. It was lovely. Outside patio was beautiful. Our server Andy was on top if it. The restaurant presented my friend with a gluten free brownie. Delicious! You will have a great meal & attentive service.

The Herb Box - Old Town
Responded on April 20, 2021

Thank you for the kind words! We love hearing that the food, service, & ambiance were memorable for our guests! Thank you for celebrating the special day with us, see you again soon!

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SS
vipSSPG
New York Area
10 reviews
Dined on April 15, 2021
Overall4food4service4ambience4

Visiting Scottsdale had some dietary restrictions - dairy free and gluten sensitive and loved our meal. Sat outside. Had the vegan nosh board and an appetizer - it was awesome.

The Herb Box - Old Town
Responded on April 20, 2021

Thank you for sharing about your experience with us! We proudly offer a unique menu with featured menu items that accommodate various dietary restrictions! Thank you for your feedback!

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JZ
JosephZ
Phoenix
7 reviews
Dined on April 15, 2021
Overall4food4service2ambience4

the food was very good and the outdoor seating was nice. the waitress was more interested in comparing tattoos with a lady that was seated across from us. that table also got there order way before us, even though we were there before them.the tables were mesh topped and there was food stuck in the mesh top,...not pleasant to see. we asked for them to be cleaned,....seemed a chore for the waitress.

N
rockN
New York Area
1 review
Dined on April 13, 2021
Overall2food2service3ambience3

not great. ran out of most food we wanted. served us dinner way too quickly

F
Foodie
San Diego
5 reviews
Dined on April 10, 2021
Overall2food2service2ambience2

From the get go we should have left ... we arrived just before our reservation and they said our table wasn't quite ready. After waiting about 20 minutes they took us to our table. Our first waiter was quite nice and took our drink order in a timely manner. Then another waitress came back to say she was taking over for him and that our drinks were on their way. Did we want to order dinner? We said we would like to wait for our drinks. About ten minutes later she brought our drinks. I ordered a Grey Goose martini dry ... absolutely no Vermouth. My drink arrived in a rocks glass because they had run out of martini glasses and it had vermouth in it. Thus, I sent it back and she came back to tell me they had run out of Grey Goose. I reordered my drink and waited another 10 to 15 minutes for it to arrive. In the meantime we ordered a fried kale appetizer which was quite good. We finally ordered our dinner. My steak salad was awful; steak was tough and inedible. as was my salad. My husband's fried chicken was great. Our server at least 5 times said she was going to bring water for our dog; we never did see it. He drank out of one of our glasses. I have no clue if our waitress was having an off night or the kitchen, but we won't be going back. It's so sad as the atmosphere was lovely and they had a wonderful patio with music.

JR
vipJayRow
Phoenix
33 reviews
Dined on April 10, 2021
Overall3food3service3ambience2

This is the second time I've been here in about 2 weeks and although the food is great. Appetizers are set down followed then by plates and silverware. Order of service needs to be rethought. This visit the dessert case was very dusty and bathrooms looked rough.

N
Nmmk
Denver
20 reviews
Dined on April 9, 2021
Overall5food5service5ambience4

I had the short rib enchiladas and my husband had the grapefruit salmon. Both were delicious. A nice quiet table on the patio with misters that turned off when the sun went down.

The Herb Box - Old Town
Responded on April 12, 2021

Great choices during your visit with us! So happy you enjoyed everything!

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OT
OpenTable Diner
Phoenix
2 reviews
Dined on April 9, 2021
Overall2food5service1ambience5

Waitress forgot us multiple times. Never checked if we needed anything, couldn’t get her attention. Forgot to bring part of an appetizer and never got the chance to even remind her for it until she brought the main course. Then she forgot to bring a drink ordered. Had to physically get up, walk over to the bar 20 minutes after the drink was ordered to ask for the drink directly from the bartender. Even after that, the drink still didn’t come for another 15 minutes after that, and only after I walked up to the bar again myself a second time. The bartender seemed frustrated with the waitress, but also made absolutely no attempt whatsoever to get the drink made in any timely fashion even knowing how long we had been waiting. Food was delicious. Wait staff and bartender were terrible. Management is to blame in this as well, as no manager seemed present and restaurant seemed understaffed and not able to keep up with the number of tables/orders. This was my first time back to this restaurant since Covid and out for a date night with my husband. Left completely frustrated and disappointed.

K
vipKevin
Phoenix
29 reviews
Dined on April 9, 2021
Overall5food5service5ambience5

Love this place. Happy hour food and drinks Are amazing. Service is always outstanding.

CP
CathyP
Phoenix
1 review
Dined on April 8, 2021
Overall4food4service2ambience4

Great food and a nice courtyard. Two servers had not shown up that day so the service was very sketchy.

The Herb Box - Old Town
Responded on April 12, 2021

Hi Cathy! So glad you enjoyed the food and ambiance during your visit! Thank you for sharing your honest feedback with us, we appreciate it!

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SW
vipSarahW
Phoenix
7 reviews
Dined on April 8, 2021
Overall5food5service5ambience5

It was delicious.

The Herb Box - Old Town
Responded on April 9, 2021

Hi Sarah! So glad you enjoyed your visit with us! See you again soon!

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k
vipkmtrevor
Chicago
13 reviews
Dined on April 6, 2021
Overall4food4service5ambience4

nice server, good food!
we switched our table, then enjoyed our evening!

KC
KevinC
Phoenix
1 review
Dined on April 4, 2021
Overall5food5service5ambience5

Great service, food and ambiance! Pricing was good as well. Pretty impressive. My first time. I will be back!!

The Herb Box - Old Town
Responded on April 6, 2021

Hi Kevin - So glad you enjoyed everything during your first visit with us! See you again, soon!

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JF
vipJohnF
Phoenix
7 reviews
Dined on April 3, 2021
Overall5food5service5ambience3

great food. Great service (Andy). Music waaaaaay too loud.

The Herb Box - Old Town
Responded on April 6, 2021

Hi John! Thank you for sharing about your experience with us, we appreciate your honest feedback!

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r
viprosiem
Denver
14 reviews
Dined on April 2, 2021
Overall5food5service5ambience5

Great food (note portions are large), ambiance and service. We had dinner outside and everything we ordered was delish... we especially liked the short rib tacos, mac and cheese and cauliflower appetizer. We sat on the patio for dinner and the live acoustic music made the night even more enjoyable. Well done and highly recommended!

The Herb Box - Old Town
Responded on April 5, 2021

Wow, thank you so much for the kind words! Great choices for dinner! We love to have local artists perform on weekends, so glad you enjoyed your time with us! See you again!

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M
vipMelissa
Atlanta
17 reviews
Dined on April 2, 2021
Overall4food5service3ambience4

Food was great, service spotting despite restaurant being just 50% capacity at lunch on a Friday.

FAQs

You can order delivery directly from The Herb Box - Old Town using the Order Online button. The Herb Box - Old Town also offers delivery in partnership with Uber Eats. The Herb Box - Old Town also offers takeout which you can order by calling the restaurant at (480) 289-6160.

The Herb Box - Old Town is rated 4.7 stars by 1017 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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