The Herb Box - Old Town

4.5
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795 Reviews
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$30 and under
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Contemporary American

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Casual
The Herb Box features savory twists on tried-and-true cuisine and fresh, seasonal ingredients that unify regional flavors. The breakfast, lunch and dinner menus are vast and varied, ensuring an entrée for every palate. Founded in 1995 in Scottsdale, Ariz., The Herb Box began as a catering company with a desire to offer high-end catering and exemplary client service. Since then, the company has expanded to include two Arizona restaurant locations and the special event catering business has continued to flourish. The Herb Box has two locations: DC Ranch on Market Street and in Old Town Scottsdale off 5th Avenue. www.theherbbox.com
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What 795 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.5
service
4.4
ambience
4.3
value
Noise · Moderate
95% of people would recommend it to a friend
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OT
Atlanta
25 reviews
Dined 3 days ago
Overall 4food 4service 4ambience 4

Food was good. Service a bit slow. Friendly staff.

KE
1 review
Dined 5 days ago
Overall 3food 4service 1ambience 4

The food was good but not great. Value for money was fine. I had the short rib enchiladas and the portion was generous. Husband had the Rosemary Grilled Steak. There was so much sauce with a lot of flavor that he couldn't actually taste the meat. Service was poor. Maybe the bartender was super busy but how do you get straight Scotch wrong? It came sort of chilled with bubbles & something else in it. Had to ask for water and the second glass of wine arrived so late we refused it. The server said, "I'll pay for it, I'll take it off your bill." Now who is going to enjoy a glass of wine paid for by their server? We declined and went home. The unfortunate thing is that we were there to test out the restaurant for a big corporate event which we will sadly not be having at the Herb Box.

LS
Minneapolis
1 review
Dined on October 14, 2019
Overall 5food 5service 5ambience 5

I had friends from CA here visiting.. of course I came to your fab restaurant !! They both
LOVED it. Salad was delish... Thank you for being GREAT

OT
Phoenix
1 review
Dined on October 13, 2019
Overall 3food 3service 5ambience 4

Doesn’t have a changing table in any bathroom. Quite ridiculous

GP
Phoenix
1 review
Dined on October 12, 2019
Overall 3food 3service 2ambience 4

Very disappointing lunch at Herb Box. I've been there quite a few times, and always found out it to be delicious. This time, however, our salads were so spicy they were inedible, and loaded with red onion. The promised avocado was AWOL. We mentioned it to the server, and she did offer to replace, but by that time we needed to get to our movie. The manager came over, but no one offered to comp our meals, or just give us a coupon for next time. Not stellar customer service in my opinion! They could have done something, such as pour us another mimosa. Not sure I'd go back with all the better restaurant choices in our city.

LG
1 review
Dined on October 11, 2019
Overall 5food 5service 5ambience 5

A wonderful ambiance and the food is always great - such a great dining experience! Highly recommend

R
Seattle
22 reviews
Dined on October 5, 2019
Overall 3food 3service 4ambience 5

Service was fine. Brussel sprouts were awesome. Fried chicken seemed tough and lacking in flavor. Needed salt badly. Which wasn’t on the table....why can’t the salt just be on the table? Cocktail was yummy.

JJ
San Diego
26 reviews
Dined on October 3, 2019
Overall 5food 5service 5ambience 5

It was so good we went back for a 2nd dose in one week. This time it was the Awesome Avocado Love and Butternut Squash Enchiladas. Delicious!

JJ
San Diego
26 reviews
Dined on October 2, 2019
Overall 5food 5service 5ambience 5

Love this place. They have really flavorful vegan and vegetarian selections.
Cool, cozy, great food and excellent playlist.

OT
1 review
Dined on September 28, 2019
Overall 4food 5service 5ambience 4

Great food and service, but note that it's a bit noisy when seated in the bar area.

SD
Phoenix
5 reviews
Dined on September 28, 2019
Overall 4food 4service 4ambience 4

Beautiful to enjoy dinner on the patio! Server, Morgan, was fun and allowed us plenty of time to visit and catch up with each other.

OT
Phoenix
1 review
Dined on September 28, 2019
Overall 5food 5service 5ambience 5

Fantastic food ... awesome service! Many vegetarian and vegan options.

AW
New York Area
10 reviews
Dined on September 27, 2019
Overall 5food 5service 5ambience 4

This is my go- to place in Old Town. Food is always good, and being a vegan, I love that all the items are labeled if they are vegan or gf.

CA
Phoenix
3 reviews
Dined on September 23, 2019
Overall 5food 5service 5ambience 5

New to me, and fabulous! I’ll definitely be back and would likely host an event here. The space is perfect up to 75-80 people

OT
Phoenix
2 reviews
Dined on September 21, 2019
Overall 5food 5service 5ambience 5

Food was amazing! We went at the right time. It was very quiet. You could hear the music.

KR
Phoenix
2 reviews
Dined on September 21, 2019
Overall 4food 5service 4ambience 4

We love the Herb Box! And eating Al Fresco with the help of misters elevates an already awesome experience. Food is delish! Spicy shrimp salad my fav.

SE
1 review
Dined on September 18, 2019
Overall 2food 4service 3ambience 2

The acoustics in the restaurant are terrible. One of the servers was setting up a table for a larger group. Instead of having another server help lift the tables... she dragged them... one by one. Additionally she dragged each of the 16+ chairs out to put the tables together and then pushed them back in... one by one. The screech noise was borderline unbearable. I was shocked that a Manager didn't come out and tell her to lift the chairs and get help with the tables. We were there entertaining clients and the lack of awareness from the server and the manager was disappointing.

M
San Francisco
138 reviews
Dined on September 3, 2019
Overall 4food 4service 4ambience 4

Had the market salad of blacken chicken, feta cheese, dried cherry, pumpkin seeds. Very tasty and it was very enjoyable. Large portion.

EC
Phoenix
1 review
Dined on August 31, 2019
Overall 5food 5service 5ambience 4

The food and service was exceptional. The atmosphere was kind of bland and the noise level comparable to happy hour at your neighborhood bar. While the food was very much to our liking there was little in the intimate quiet dining experience. We would come again however as they offer a nice menu for the vegan and non-vegan alike.

LF
Phoenix
25 reviews
Dined on August 30, 2019
Overall 4food 3service 4ambience 3

I was disappointed in the salad I had, which was the tuna salad. It is 'blah'- small scoop of tuna, the the lettuce had very little to no dressing, and other items in the salad were sparse. I have had other salads in the past, but this one disappointed. The server was great, helpful, and he chased me down the street as I left my CC, very nice of him. The other two salads were good according to my friends. I wouldn't recommend the tuna salad.

SC
Phoenix
2 reviews
Dined on August 28, 2019
Overall 4food 4service 5ambience 5

First time here. Wasn’t bad. Service was good. The only complaint that I had is that the food wasn’t hot. I got enchiladas and it was kind of cold/cool. The sauce made it warmer, but bummed to bite into fairly cool meat.

B
Phoenix
55 reviews
Dined on August 24, 2019
Overall 3food 3service 3ambience 3

Varied menu interesting combinations of food presentation. Local fair
Good with friends for lunch

OT
Phoenix
4 reviews
Dined on August 21, 2019
Overall 3food 4service 4ambience 3

Great food, but sadly they haven't done anything about the acoustics and it's too noisy for a business lunch meeting...

GM
1 review
Dined on August 18, 2019
Overall 5food 5service 5ambience 5

Great, delicious, untraditional, and healthy food.

PA
Phoenix
2 reviews
Dined on August 16, 2019
Overall 5food 5service 5ambience 5

Great meal. Great service.

R
1 review
Dined on August 16, 2019
Overall 5food 5service 5ambience 5

Great variety of healthful food. I will definitely be back.

s
1 review
Dined on August 16, 2019
Overall 5food 5service 5ambience 5

The food was a good value and the service was great. Unfortunately, it was really loud making it hard to talk. We were there at 12:30.

P
Phoenix
11 reviews
Dined on August 15, 2019
Overall 4food 5service 4ambience 2

when I made the reservation I was not aware The Herb Box was in a different location - no problem - easily found. i was meeting a good friend and this was her first visit - i had been to the previous location several times. knew the food would be great but the noise level - OMG - made our ability to relax and visit a little difficult.

food was amazing, service was great but not sure if we would return....based on the noise!!!!

BR
Las Vegas
12 reviews
Dined on August 4, 2019
Overall 5food 5service 5ambience 5

We ate lunch here and loved it. Friendly, knowledgeable and efficient service. Fresh and delicious food with atmosphere conducive to conversation. Food: yummy blackberry mojito, urban market salad and Serrano shrimp salad (both fresh and tasty), pork sliders were also very good. Overall great menu with a large selection of fresh “REAL” food. We will definitely return!

MC
Phoenix
36 reviews
Dined on August 1, 2019
Overall 4food 5service 2ambience 5

I love this place! I love the nw location and the food and usually the service. This trip the service was not at all good...from anyone! Such a surprise. None the less, I would recommend The Herb Box to anyone as the service is normally excellent!

HB
1 review
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

They moved, FYI. I didn't know, but regardless the restaurant is still charming. Service is excellent. Food is still amazing. I recommend the crab dip and fried chicken.

CH
Milwaukee
8 reviews
Dined on July 24, 2019
Overall 4food 5service 4ambience 2

Food was excellent. Noise level at lunch with a full restaurant was super loud. Honestly if we go there again and the restaurant is full we will pass. We seriously had to yell to hear the person across the table.

MM
Phoenix
2 reviews
Dined on June 29, 2019
Overall 5food 5service 5ambience 4

Wasn't busy for a Saturday night. We were seated without a wait. The staff was patient as we waited for the rest of our party to arrive. Server was very attentive. I had the Short Ribs Enchiladas, which was a great dish.

L
Columbus
27 reviews
Dined on June 29, 2019
Overall 3food 3service 2ambience 3

Not too thrilled. Left hungry and we could not always get the attention of our wait staff.

OT
Indiana
1 review
Dined on June 23, 2019
Overall 3food 2service 3ambience 3

Food at DC Ranch location better; also presentation of food lacking; patio looks tired.

SP
Los Angeles
24 reviews
Dined on June 22, 2019
Overall 5food 5service 5ambience 5

The food was amazing. Moderately priced and well worth the money.

KF
Philadelphia
5 reviews
Dined on June 22, 2019
Overall 5food 5service 5ambience 5

Our waitress was excellent and the service overall was quick! I would definitely come back to this restaurant. We got the cauliflower as an appetizer with a bottle of wine, they recommended the BEST foods. I had the enchiladas and my husband had the ribs. Wow! Excellent. And we decided to bring dessert home with us!

l
Phoenix
12 reviews
Dined on June 22, 2019
Overall 4food 4service 3ambience 3

Great vegetarian options

KG
1 review
Dined on June 21, 2019
Overall 4food 5service 5ambience 4

Fantastic food. Ordered the butternut squash enchiladas and they were so tasty. Everyone else at the table liked their food too. It was very quiet when we were there. A bit pricey but the food was excellent.

JS
1 review
Dined on June 18, 2019
Overall 5food 5service 5ambience 5

Planned a business dinner at the Herb Box. It was a perfect menu for two carnivores, two pescatarians and one vegan. Everyone had multiple options! The food was excellent as was the service. I like the vibe of the restaurant and the décor. It is up scale while still feeling casual...not stuffy.

Tweets by The Herb Box - Old Town