Had a great time at the Hard She’ll at Bellgrade. The sea food selection was quite vast, the service was good, and the food quality was great.
Fabulous, fresh seafood, delicious sides, all cooked to perfection. The only drawback is that while they offer a good happy hour, it is only available to those seated in the bar or on the patio. It would be nice to allow all diners to enjoy happy hour. But the seafood is delicious here and the service was excellent.
Hard Shell offers delicious food, both in the dining room and at the bar. We were celebrating a birthday, so we took our time (over two hours) enjoying cocktails, appetizers, she-crab soup, and entrees. Everything was sooo good! Our server, Marissa, was very attentive without being intrusive. It was a very enjoyable evening. One more thing—Hard Shell overs a great happy hour! Speaking from experience, it also is an excellent place to hold a private event. Go see for yourself how nice Hard Shell is!
Went for lunch with friends on a Thursday. Not busy at all. Waitress very friendly. My friends got the lobster roll and crab cake sandwich. Both were very good. We all shared the lobster dip as an appetizer which was also really good. I messed around and got the filet Mignon. Not so good. No flavor at all. I guess I shouldn’t have ordered steak at a seafood restaurant. Overall we had a good time. I would go back. Just don’t order the steak.
Located in the Belgrade Shopping Center, this excellent restaurant features several varieties of fresh seafood as well as other options. They had 4 types of fresh oysters available when we ate lunch and we sampled 2, which were both excellent. We both had the crab cake sandwich with a side. Very reasonable prices and outstanding service from a very knowledgeable and attentive waitstaff.
Good restaurant, but it wasn't as near as good as the downtown Hard Shell. Will definitely go back to the downtown restaurant instead of this one.
Service was initially very good; however, it was a busy evening and wait staff seemed very rushed later in the evening. One of our party was able to request slight change in a dish's ingredients and was quickly accommodated. Food was very good. Very pleasant atmosphere. Slightly noisy, but not distracting. Overall, very satisfied!
Waiter and Food were amazing!! Drinks were amazing!! Only bad part was Hostess was not at her station for 5 minutes so we had to wait and noone in the nat area acknowledged us.
Monday night at 6ish we found the restaurant to be only half full. Nice noise level for conversation. Staff friendly and attentive. Monday is lobster night so many lobster specials. Breads and crackers were brought to us with our drinks and a short time later the Caesar salad arrived. The salad was large and enough for two people. Our dinners included lobster and crab cake with mashed potatoes and asparagus and the Hard shell seafood pasta. Lobster was tender and the crab cake meaty. The pasta had a wide variety of different seafood and plenty of it. Both meals were seasoned well. FYI Sunday night is crab night. Enjoyable evening out.
My friend and I had a dozen oysters before the meal that were outstanding. He had the crab cake and lobster while opted for the surf&turf. Both were well received.
Outstanding as usual. Great food and Service.. This time sat at table in bar area. The fireplace was a nice feature that you don't have in dining room. It was quiet enough to hear the music and have a nice conversation.
We were seated next to a group that was VERY NOISY. Our wait person had to have us repeat our orders because it was so noisy.
For the most part, I'd say the seafood here is quite good. My husband always loves the crab legs and the oysters. I don't eat seafood, but can usually find something on any menu that I can eat. I chose the appetizer portion of the honey ribs. They were super salty and I couldn't finish them. Unfortunately that was my meal, so I didn't really have much. I was looking forward to a good dessert and coffee. The dessert was blueberry cheesecake, which was ok. They didn't have an espresso machine, so no cappuccino ...... they did have a nice selection of hot tea though. I'd have to try some more of their non-seafood options, but my husband and our friends really enjoyed their meals.
The staff was great & very accommodating!
Food was excellent!!
Gluten free menu was good, but need Gluten Free Bread!!!
Nose level was good compared to other restaurants!!
Excellent food and service. Second time visiting and food is high quality and excellently priced. Good children's menus as well.
We went for Sunday Brunch. The food was very good and the service was equally as good. My entire party liked the menu selections and everything was prepared to our liking.
Waitress was so attentive personable and helpful. Food was delicious. Can’t wait to return and try more items.
Great seafood, fresh and flavorful. Service was solid and menu pretty diverse. Would like a few more draft choices.
I have eaten at all of the so called best seafood restaurants in Richmond and I would rate the seafood at Hard Shell as having the most consistent quality. I have never eaten any bad seafood at Hard Shell unlike the other seafood restaurants in Richmond. The only other restaurant that I would rate this highly is Lemaire.
My husband and I met two ofour best friends there for a great dinner. i would highly ercomment the food and the service. We look forward to going back there soon.
We have been there many times. One (or both) of us often orders the Simply Grilled option, especially if we have somewhere else to go that evening. My Simply Grilled was fine; my husband’s (Mahi + the 2 sides) was most disappointing ( and yes, he has ordered this same Mahi choice quite a few times). This time, the portion of Mahi was comically small...it seemed to be a half-portion! My husband, a true gentleman, is not one to complain...I WOULD have. I gave him one of my Simply Grilled shrimp out of sorrow.
When this email survey came today, I felt you needed to know about our disappointment. The kitchen certainly did not give us our money’s worth.
I've been to the Hard Shell several times however this time was by far the best. We had the calamari appetizer and it didn't disappoint. Our dinners were excellent as well. Looks like I will be going back again and again.
This was our second valentines dinner in a row here. The last year was great. This year not so much. The lobsters were way over cooked. They were tough and rubbery. The waitress checked on us once at the very beginning of our meal before we even tasted the lobster. Then only after we had finished eating. By that time we just decided to eat the meals anyway. I don’t send food back. I am not hard to please either. But when I pay for an expensive meal I expect to get a properly cooked meal. This was not.
My wife visited early on Valentines Day, to beat the rush. We were pleased to see lamb on the table and both ordered it. We also ordered a salad and soup. After seeing other tables who came in after us get their order we waited. They finally came out with the entree but had yet to receive our first course, so we cancelled it. The server was apologetic and offered to comp a dessert. The lamb was very mild and a little tough. It was still an enjoyable evening and we enjoyed the free desserts.
We had a wonderful time. We can't wait to go back.
Crab cakes were very bland. Risotto had no flavor at all. Too much garnish. Did not give us any tools to crack open the crab legs; had to ask for them. Had to go looking for wait staff. Manager never said anything to us, even after the waitress took my wife’s plate back; his cell phone seemed more important. Great price on crab legs, too bad the rest of the food wasn’t good. Won’t be returning. Waste of $75.
Our server Sydney was very friendly, knowledgeable and attentive.
Fresh seafood !!! Great servicer and management very helpful
We have been many times for dinner but this was the first time for Brunch and we really enjoyed and will definitely go back. We attend various restaurants on Sunday after early morning church service and this is one we will recommend to family, friends and co-workers
We love this place, it has a comfortable dining room that allows for a private conversation. The seafood is fresh and full of flavor. The snowcrab and rib combo was so good my date ate most of my meal. The food as always was outstanding the service was outstanding. I would recommend this place to all my friends and we will return for another round of great seafood and service.
The establishment was clean and ambiance was great. I love 80s music so I enjoyed the selection. The server was very good and also honest when we asked questions about the menu. The soup (she crab and lobster bisque) were delicious! I could take the soups and my meal. The crab cakes were also great! No my husband and I’d sides for our meal were a different story. The asparagus had no seasoning what so ever. I typically see restaurants serve asparagus sautéed and seasoned. This asparagus was steamed with no seasoning. The “whipped” potatoes were hard and stiff. The also has a taste of boxed mashed potatoes. Granted the server did bring me a different side... I really couldn’t believe that the hard shell thought it was okay to plate those sides...
The food presentation was great, portion size was adequate and food flavor was very tasty. It was a bit too noisy for my taste, but a great restaurant to celebrate a special occasion.
I went there for my BD with my granddaughter. She enjoyed a Gluten-free non seafood entrée while I enjoyed a specially prepared seafood entrée. The food was excellent & Bill provided excellent service above & beyond the call of duty. The chef & he made sure that I enjoyed my wonderful seafood dinner. I highly recommend this restaurant for special occasions! The only drawback was that it was hard to carry on a conversation due to the noise level.
Everything is just amazing at The Hard Shell. We go there for special occasions and the meals, service and ambiance never disappoint. Our server Bill, whom we've had several times, is terrific, and the food is just incredible. Seriously incredible. And the value for what you get is really good too, way better than the top tier steakhouses, etc. in town. Can't recommend it highly enough!
was very good but the food took a long time to be cooked and served. the restaurant was not very crowded either.
It was the first time at the Hard Shell. We were happy with the atmosphere. Our server, Bill was great. He gave us some good recommendations and was very helpful. His service was outstanding also. The food was good, but not great. The portions were on the small side. The salads where actually better than the main entrees. The prices were not out of line for an upscale establishment, but we were a little disappointed. We both said when we left that we would probably not go back unless it was a function planned by someone else. Again, it was not bad at all, but there are lots of great choices in the Richmond area for seafood.
Terrific fish menu and prompt service. A bit noisy. Despite being busy, they cheerfully accommodated an increase in the number of parties in our reservation at the last minute. We shall return!
Ruby Salts, Mussels, and Calamari appetizers were outstanding. Entres included Fried Oysters, Salmon, and Scallops, all were prepared exceptionally. The wine list is very good with reasonably priced options. The Hard Shell corners the seafood market in the Richmond area.
Celebrating a birthday for a friend, I was nicely for a complimentary dessert which we shared. Staff was pleasant and I liked getting an email confirmation of my reservation. It was a nice evening for us.
It's a wonderful place for both lunch and dinner. We've never been disappointed by a meal here.