The service we received at the Grill Room was outstanding. Our waitress did a Great Job of explaining the different appetizers, cuts of meat & complementing drink options and was very attentive to our needs throughout our visit. We appreciated her assistance and kind deminear. We will definitely add the Kirby Grill Room to our prefered dinning out places and recommend it to Friends and Family based on our initial experience and Excellent Service! Thank you
Excellent service and great prime rib. Will make this a destination a few times this year!
Typically reliable food quality, like anywhere service can vary with each individual server although most are very attentive and do not rush the service.
Nicely paced, no rush. Matt was an excellent service. Thanks.
The staff was pleasent. We both had the prime rib... Delicious
Meal was very good, atmosphere is nice. Staff very attentive.
We really enjoyed our salmon dish and side .... nice pairing of local pino grecio
Mussels were fabulous. Great service. Always happy to see loving restoration of a beautiful old building.
We were last there on 9/14/17. I started with a perfectly made vodka martini and with dinner had the Oberon Cabernet. I had the Petite Filet Oscar and as usual, it didn't disappoint. Service was amazing. The waitress rushed out some bread for my starving post-sports practice teens. They each had the petite filet as well. BF had the salmon. Only concern was the escalating noise level. We sat in the back booths and it got so loud I couldn't converse with the kids sitting across the table. When we have sat in the bar tables, this seems to be less of an issue. Otherwise, as always, excellent. OH and if you go for birthdays, they give a meal discount so check on that.
Very good steak oscar with fresh asparagus. Great service. A little loud but very pleasant dinner
We have been to The Grill Room several times. On our recent visit we were a bit disappointed. The meal option my husband was looking forward to was not longer on the menu and our steaks were not cooked to our desired request. The interior was very pleasing and we did have good service.
the salmon main was outstanding (apparently a new supplier), and the wait staff/kitchen was very good abt splitting some dishes for us. the "famous" white chicken chili has gotten a bit glue-y, however; either it had been in the pot for too long, or someone added way too much flour. an excellent caesar salad, btw.
Ordered Franciscan Cabernet cost $17. When I received it, only 1/4 of the glass was filled. Real bad pour amount. Food had no taste & super small portions.
The food was ok but not fabulous for the price. Although Ben was nice enough - he seems to take himself too seriously and was always apologizing - sometimes with a good reason and other times for things that did not require an apology - an explanation would have been adequate. We were served cold coffee to end our meal and when we told him, he brought more coffee, but it still was not hot. Because it was 9:15 pm, it seemed to me that they just didn't want to brew a fresh pot of coffee. Not really acceptable for a pricey restaurant. The Delmonico Steak had good flavor, but it seemed pretty fatty (and yes, I know that a Delmonico it is supposed to be a well marbled cut of meat. My steak had huge veins of fat - not just marbled.
THE FOOD WAS OK. THEY HAD TO REDO MYENTREE BECAUSE IT WAS PREPARED WRONG ( A STEAK). BECAUSE IT WAS DONE WRONG, MY HUSBAND'S STEAK ( A $40 MEAL)WAS JUST KEPT WARM, SO IT WAS NOT AS TENDER. THIS WHOLE PROCESS TOOK 40 MIN OF WAITING BETWEEN OUR APPETIZER AND ENTREE. FOR WHAT WE PAYED FOR THIS MEAL, I WAS NOT IMPRESSED WITH IT.
Great spot for fantastic food! Highly recommended!
Impressive place! Food and service were exemplary. The Chef went above and beyond in taking care of dietary restrictions for us. Open Table and Yelp reviews were right on target and it seems to be THE upscale place in town. Worth a trip to Grand Haven.
This used to be one of our go-to places in the summertime because you could get a reservation and good food. We were underwhelmed this time. Our server disappeared for long periods and did not clear away used glasses. She brought the wrong salmon dish but it took so long to get it we decided to keep it anyway. The salmon was dried out and a very small serving. My seafood linguine was just average and a very small serving. We will not go back anytime soon.
Katie our server made our night. If you go sit at a
High top table and ask for her as your server
Part of Gillmore Collection guarantees good dining experiemce. Though steak menu is prominent, we ordered alternative selections. Started with Med style octopus. Very good. Main Bay of Fundy salmon was superb. 10secs longer on the grill it would have been overcooked. Plated nicely with a wild rice, kale, spinach, and sweet potato "hash". Delicious. It did not benefit from addition of sweet potato. Spouse went for vegetable bowl in garlicky broth with grilled chicken. A bit spicy. Next time. Steak!
Very good food, as usual. We had the grilled octopus as an appetizer. It was delicious.
We had a great laid back time, good service, good food and a very good feeling when paying the bill. what more need I say?
Great day in the Sun.
Top notch service.
Excellent service and food. Loved the warm colors in the decor.
Menu was good, but lacked any kind of chicken option, other than the chicken parm, which we've found to be subpar. Filet oscar was fantastic.
12th year there for our anniversary dinner! Love it!!
The service was slow. The fish was in a sauce that was very runny, and was very bland. The Lamb was not a shank, but came osso buco, and was overdone and dry.
The waiter was hovering, and not very helpful.
I definitely will not be back.
All was excellent except we were the only people in the restaurant. It would have been a little "warmer" if there had been a few others dining also.
Katie took extremely good care of us throughout the evening. She had excellent descriptions of menu items along with recommendations. Made for a great celebration with friends.
The food was good, but not up to par with my prior experience here. Service was excellent. The biggest detraction was the sound level when the live band starred playing in the sister restaurant next door (separated by swinging doors). Sound was loud with doors shut, overpowering when open. Normal conversation is out of the question.
Good food and pleasant atmosphere. Service was excellent and we were not rushed. Very enjoyable time.
Good food, great service. Had the filet; a bit pricey for what you get. Ruth's Chris, Shula's, and others still have a better flavored steak (IMHO). Worth a visit for sure. Just isn't a place that makes my top 5 for steak or ambiance.
The restaurant was quite an experience. We would not normally be able to afford the cost, but grand kids gave us a Gillmore gift card for Christmas. What a great way to celebrate a birthday! Everything was excellent. Thank you for the evening.
My wife and I went here last night for our Valentines Date. This is my 3rd time dining here at the Grill Room and every visit has been outstanding.
Yes...make a Reservation. Don't come here on a Thursday, Friday or Saturday night without a RSVP then whine and rip them on the interwebs because you have to wait or cant' get a seat. That's on you for being lazy and not planning ahead, not the fault of the staff of the Grill Room.
Ben our server was great. He made a wine suggestion of a Malbec off their current list of featured wines and it was very good and good value pick.
They bring outstanding warm bread with roasted garlic butter. We had to focus not to eat to much to save room for our entrees.
My wife and I both had Petite Fillet Oscar (Fillet Mignon with Bearnaise Sauce, crab meat and Asparagus) for $31 and our steaks were superb. I travel a lot for business and have taken clients to all the big name steak houses...Morton's, Ruth's Chris, Shula's,Capital Grill, The Chop House in Grand Rapids etc. and our fillet's were as good as any I have ever had. Flavorful, super tender perfectly Medium-Rare as ordered.
Sides are $5 each and meant to be shared by two. But we blew it out and ordered the daily special of Lobster Mac'n Cheese for $15 and split it as a side to our steak....man was that a good call. The Lobster Mac'n Cheese with the Fillets was a great combination and made the meal even more special.
They have an outstanding wine list with good selections by the glass, some good bottles in the $30-$50 range and you can blow the budget on some top notch bottles if you have deep pockets or a large expense account.
One of the best steakhouses in Western Michigan.
The ambience is great fro a date night and our server was excellent. Just the right amount of time before our dinner came out. I was underwhelmed by the lamb shank I ordered, but it wasn't 'bad'. My wife enjoyed the thai scallops.
I have eaten here twice and both times dinners have been excellent and memorable. This was an amazing experience for me as I have multiple food allergies and typically cannot eat at non-chain restaurants, as many of them are not allergy friendly. The Staff and kitchen were very considerate of my needs and the food was delectable .
Best filet in town! Andrew kept us well entertained and yet left us alone enough to enjoy each other.
Vegetarian Tacos for Meatless Monday was outstanding!!
Lovely ambiance, courteous friendly service, deliciously prepared and beautiful presented dishes at surprisingly affordable prices.